Hey there, savvy shopper! Ready to turn those Kroger receipts into awesome rewards with Fetch? You've come to the right place. Fetch Rewards is an amazing app that gives you points for just snapping pictures of your receipts, which you can then redeem for gift cards to your favorite stores, restaurants, and more. And yes, that includes Kroger!
While Fetch makes it super easy to earn, understanding the nuances of receipt uploading, especially for digital receipts, can be a little tricky. Don't worry, we're going to break it all down for you, step-by-step, so you can maximize your points. Let's get started!
Step 1: Get the Fetch Rewards App and Create Your Account
First things first, if you haven't already, you need to download the Fetch Rewards app. It's free and available for both iOS (Apple App Store) and Android (Google Play Store).
Download the App: Head to your device's app store and search for "Fetch Rewards."
Sign Up: Once downloaded, open the app and follow the on-screen prompts to create your account. You'll typically need to provide your email address, create a password, and perhaps enter a referral code if you have one (using a referral code often gives you bonus points on your first receipt!).
Self-reflection Moment: Think about all the receipts you've thrown away without a second thought. Imagine how many points you could have earned! This is where Fetch changes the game.
Step 2: Understanding Kroger Receipts and Fetch Compatibility
This is a crucial step, as there can be some confusion regarding Kroger digital receipts.
Sub-heading: Physical Kroger Receipts – The Easiest Path
For physical receipts from your in-store Kroger purchases, the process is straightforward and highly encouraged. Fetch accepts physical receipts from any store, grocery, gas station, or restaurant in America.
What to Look For: Ensure your physical Kroger receipt is clear, legible, and includes:
The store name (Kroger)
The date of purchase (must be within 14 days for most receipts, though eReceipts typically have a 30-day window)
The total amount of the purchase
Itemized list of purchased items (this is how Fetch identifies eligible offers for bonus points!)
Sub-heading: Kroger Digital Receipts – A Bit More Nuance
Here's where it gets a little more complex. Fetch does support eReceipts, but their compatibility with specific retailers, especially grocery stores like Kroger, can change or have specific requirements.
Historically: There have been instances where Fetch did accept Kroger eReceipts through email connections.
Current Status (Important!): As of recent information, Kroger is often not listed as a directly supported eReceipt retailer for automated scanning via email or direct account connection within Fetch. This means you cannot usually link your Kroger account or email directly to Fetch for automated eReceipt uploads like you might with Amazon or Walmart.
Why the Confusion? Fetch's eReceipt program primarily focuses on online purchases from major e-commerce retailers. Kroger's digital receipts, especially for in-store pickup or delivery via Instacart (which Kroger often uses), may not integrate seamlessly.
What about screenshots or printed digital receipts? Fetch does not accept screenshots of digital receipts or printed-out digital receipts. Submitting these violates their terms of service and can lead to your account being flagged or closed.
Therefore, for most Kroger purchases, especially in-store, your best bet is always the physical receipt. If you're doing Kroger Delivery or Pickup and only get a digital receipt, you might encounter challenges. Some users have reported success by getting an actual printed receipt from the delivery driver or store.
Step 3: Snapping Your Physical Kroger Receipt
Assuming you have a physical Kroger receipt, this is where the magic happens!
Open the Fetch App: Launch the Fetch Rewards app on your smartphone.
Locate the Camera Icon: At the bottom of the screen, you'll see a large, orange camera icon (often labeled "Snap"). Tap it.
Position Your Receipt:
Lay your receipt flat on a well-lit, contrasting surface.
Make sure the entire receipt is visible within the camera frame.
Tip: If your Kroger receipt is very long, Fetch has a multi-snap feature. You'll take the first picture, then scroll down on the app screen to capture the rest of the receipt, aligning it carefully. The app will guide you through this.
Take the Picture: Tap the shutter button.
Review and Submit:
Fetch will process the image. Review the captured receipt to ensure all important details (store name, date, total, items) are clear and legible.
If anything is blurry or cut off, you can retake the picture.
Once satisfied, tap "Submit" (or a similar button).
Success! You'll usually see a message confirming your receipt has been submitted for processing. Points will be awarded once Fetch verifies the receipt.
Step 4: Troubleshooting Common Upload Issues
Sometimes, things don't go perfectly. Here's what to do if you encounter issues.
Sub-heading: "Receipt Not Accepted" or "Unable to Read Receipt"
Lighting and Focus: Is your receipt well-lit? Is the text clear and in focus? Poor lighting or blurry images are common culprits. Try taking the picture again in a brighter area.
Flat Surface: Is your receipt lying perfectly flat? Creases, wrinkles, or uneven surfaces can make it hard for Fetch to read.
Completeness: Is the entire receipt captured, including the store name, date, and total? Missing any of these key elements will result in rejection. Use the multi-snap feature for long receipts.
Date: Is the purchase date within the acceptable timeframe (usually 14 days for physical receipts)? Older receipts will be rejected.
Duplication: Have you already submitted this receipt? Fetch only allows one submission per unique receipt.
Sub-heading: Problems with eReceipts (If Applicable for Other Retailers)
While Kroger eReceipts aren't typically directly supported, if you're trying to submit eReceipts from other supported retailers (like Amazon, Walmart, Instacart) and facing issues:
Account Connection: Is your email or retailer account properly connected to Fetch? Go to the "Me" tab (your profile icon) in the Fetch app, then select "eReceipts" to check and re-connect if necessary.
Browser Cache: Clearing your device's browser cache can sometimes resolve connection issues.
Android: Go to Chrome settings > Privacy and Security > Clear Browse data.
iOS: Go to Settings > Safari > Clear History and Website Data.
Delivery/Pickup Status: For online orders, Fetch only processes eReceipts after the order has been delivered or picked up. Pending orders won't yield points.
Supported Retailers: Double-check the Fetch Help Center for the most up-to-date list of supported eReceipt retailers. This list can change, and Kroger has historically been a point of contention here.
Step 5: Maximizing Your Points with Kroger Purchases
It's not just about snapping the receipt; it's about smart shopping!
Sub-heading: Look for Brand Offers
Fetch gives you base points for any valid receipt, but you earn significantly more when you purchase items from "participating brands" or "special offers."
Before You Shop: Browse the Fetch app before your Kroger trip. Look for specific brands or product categories that have bonus point offers. These change frequently!
During Your Shop: Keep these offers in mind as you fill your cart. You don't need to clip coupons or pre-select offers; Fetch automatically applies them when you scan your receipt.
Sub-heading: Check for Special Deals
Fetch often has limited-time deals or challenges that reward you for purchasing certain quantities of items or spending a certain amount at specific stores. Keep an eye on these.
Example: "Spend $25 on Kraft products, get 5,000 points!"
Step 6: Redeeming Your Fetch Points
Once you've accumulated enough points, it's time for the fun part: redeeming them!
Navigate to Rewards: In the Fetch app, tap on the "Rewards" tab (usually a gift icon at the bottom).
Browse Gift Cards: You'll see a vast selection of gift cards from various retailers, restaurants, and online services.
Select Your Reward: Choose the gift card you want, ensuring you have enough points.
Confirm Redemption: Follow the prompts to confirm your redemption. Most digital gift cards are delivered instantly to your app or email.
Pro Tip: Many Fetch users save up their points for Kroger gift cards to effectively get free groceries!
Frequently Asked Questions (FAQs)
How to check if my Kroger digital receipt is supported by Fetch?
Fetch currently does not widely support Kroger digital receipts for automated scanning via email or account linking. Always check the official Fetch Help Center for the most up-to-date list of supported eReceipt retailers, but typically, only major online retailers are included.
How to ensure my physical Kroger receipt is readable for Fetch?
Lay the receipt flat on a contrasting, well-lit surface. Ensure no shadows are cast. Make sure all corners of the receipt are visible in the photo, and if it's long, use Fetch's multi-snap feature to capture the entire length.
How to fix a "receipt too blurry" error on Fetch?
Retake the photo, ensuring your phone's camera is in focus and the lighting is ample. Wipe your camera lens if it's smudged. Sometimes, simply moving to a brighter spot or adjusting the angle can make a huge difference.
How to get points for specific items on my Kroger receipt?
Before shopping, check the "Offers" section within the Fetch app. If you purchase items from featured brands or special promotions listed there, Fetch will automatically award you bonus points when you scan your receipt.
How to combine multiple Kroger receipts into one submission?
You cannot combine multiple physical receipts into a single submission. Each physical receipt must be submitted individually. However, if you have a very long single receipt, use the multi-snap function within the app.
How to tell if my Fetch points have been awarded for a Kroger receipt?
After submitting, the receipt will go into a "Processing" state. Once verified (usually within minutes to a few hours), you'll see the points added to your account balance, and the receipt will show as "Processed" in your history.
How to contact Fetch support for receipt issues?
If you're experiencing persistent issues, go to the "Me" tab in the Fetch app, then navigate to "Help & Support" or "Contact Support." You can also email them directly at
support@fetch.com.
How to redeem Fetch points for a Kroger gift card?
In the Fetch app, tap the "Rewards" icon. Search for "Kroger" in the gift card list. Select the desired gift card denomination and confirm your redemption. The digital gift card will be delivered to your app or email.
How to earn more points on Fetch besides Kroger receipts?
Scan every receipt from any store, restaurant, or gas station. Look for daily "Special Offers" in the app, link your email for supported eReceipts from online retailers (not typically Kroger), and participate in Fetch Play for bonus points.
How to ensure my Kroger pickup/delivery receipt works with Fetch?
For Kroger pickup or delivery, if you only receive a digital confirmation, Fetch generally does not accept screenshots or printed versions of these. Your best chance is to see if an actual physical receipt can be provided by the store or driver. If not, you might not be able to get points for these specific purchases through Fetch at this time.
