Hey there! Are you a military member, veteran, or part of a Gold Star family looking to save on your Verizon bill? You've come to the right place! Verizon offers fantastic discounts as a token of appreciation for your service. This comprehensive guide will walk you through every step of getting your Verizon military discount, from checking eligibility to enjoying the savings. Let's dive in!
How to Get Your Verizon Military Discount: A Step-by-Step Guide
Getting your Verizon military discount is a straightforward process, primarily handled through online verification. Follow these steps to ensure you unlock your savings.
Step 1: Discover Your Eligibility – Are You Qualified?
Before you even think about applying, it's crucial to understand who qualifies for Verizon's military discount. Verizon is incredibly supportive of the military community, and their eligibility criteria reflect that.
Sub-heading: Who is Eligible?
Verizon extends its military discount to a wide range of service members and their families. This includes:
Active Duty Military: Members of the U.S. Army, Navy, Air Force, Marine Corps, Coast Guard, and Space Force.
Veterans: Individuals who have served in any branch of the U.S. military and have been honorably discharged.
Reservists: Current members of the U.S. Reserves.
National Guard: Current members of the U.S. National Guard.
Retirees: Military retirees.
Gold Star Families: Spouses, parents, and children of service members who died while serving in the U.S. Armed Forces.
Important Note: The person applying for the discount must be the Verizon Account Owner or Account Manager and the military member or Gold Star Family member.
Sub-heading: What Kind of Discounts Can You Expect?
Verizon offers various discounts on their services:
Wireless Plans: Discounts vary based on the number of lines on your account:
1 phone line: $10 discount per account.
2-3 phone lines: $25 discount per account.
4+ phone lines: $20 discount per account. These discounts apply to eligible Unlimited plans like Unlimited Ultimate, Unlimited Plus, and Unlimited Welcome, and certain older plans.
Fios Home Internet: Eligible military members and veterans can get a monthly discount on Fios Home Internet plans (e.g., 300 Mbps, 500 Mbps, 1 Gig, 2 Gig). Combining mobile and home services can unlock additional savings, potentially bringing your Fios internet down to as low as $30/month with Auto Pay.
Accessories: You can receive 25% off eligible accessories when you order through My Verizon online, and 10% off when you buy at a Verizon store. (Note: Apple products are typically excluded from accessory discounts).
Optional Perks: Get 12% off each monthly perk you add to your plan (e.g., Disney+, Hulu, ESPN+, Netflix & Max, Apple One).
Keep in mind that these discounts can often be combined with other offers, like Auto Pay and paper-free billing discounts, and the Mobile + Home Discount.
Step 2: Prepare Your Proof – Gather Necessary Documents
To verify your military status, Verizon typically uses a third-party verification service like ID.me. This process requires you to provide documentation to confirm your eligibility.
Sub-heading: Accepted Verification Documents
To ensure a smooth verification process, have one of the following documents ready:
Military-issued email address (for active duty members).
Military pay stub (LES) (less than 60 days old, with sensitive info blacked out).
Servicemembers Civil Relief Act (SCRA) status report.
DD Form 214 (Certificate of Release or Discharge from Active Duty) – This is a common and widely accepted document for veterans.
Veteran's ID card.
Military Retiree Account Statement.
VetRewards Card from Veterans Advantage.
Veteran's Health Identification Card (VHIC).
Driver's license identifying you as a veteran.
For Gold Star Family members: You may need to provide a DD Form 214 of the deceased service member to validate eligibility. In cases of serious injury or passing, additional documentation like a death certificate, cremation documentation, or military doctor letterhead may be required.
Step 3: The Verification Process – Online or In-Store
Verizon primarily utilizes online verification for military discounts, making it convenient for you to apply from anywhere.
Sub-heading: Online Verification (Recommended)
The easiest and most common way to get your discount is through Verizon's dedicated military discount page using ID.me:
Visit the Verizon Military Discount Page: Go to the official Verizon website and navigate to their military discount section.
Initiate Verification: Look for a button or link that says "Check eligibility" or "Get started" and click on it. This will typically redirect you to the ID.me verification portal.
Log In or Create an ID.me Account: If you already have an ID.me account (many government and military discounts use this service), simply log in. If not, you'll be prompted to create one. The ID.me registration process is quick and secure, involving setting up your identity with a username, password, and often two-factor authentication.
Upload Documents (if prompted): ID.me will guide you through the verification steps. You may need to upload one of the accepted documents you gathered in Step 2. Ensure all information is legible and sensitive data is blacked out.
Confirm Eligibility: Once ID.me successfully verifies your military status, you will be automatically redirected back to the Verizon website.
Apply Discount to Your Account: On the Verizon page, you'll be asked if you are an "Existing Verizon Customer" or "New to Verizon."
Existing Customers: Enter your Verizon phone number and follow the prompts to link your verified military status to your existing account.
New Customers: You can proceed to sign up for a new plan, and the military discount will be applied during the activation process.
Receive Confirmation: After completing the registration, Verizon will send you an email confirmation. The discount will usually start appearing on your bill within 1-2 billing cycles.
Sub-heading: In-Store Application (If Needed)
While online verification is preferred, if you encounter any issues or prefer an in-person approach, you can visit a Verizon corporate store.
Bring Your Documents: Make sure to bring your chosen proof of military service (e.g., Military ID, DD Form 214) with you.
Speak with a Representative: Inform the Verizon representative that you wish to apply for the military discount. They will guide you through the process, which may still involve online verification through their in-store systems.
Step 4: Verify Your Discount is Applied
After completing the application process, it's a good idea to confirm that your discount has been successfully applied to your account.
Sub-heading: How to Check Your Bill
My Verizon App/Online Account: The easiest way to check is by logging into your My Verizon account online or through the My Verizon app.
Billing Section: Navigate to the "Billing" or "Current Bill" section. You should see a line item indicating your military discount. Remember, it might take 1-2 billing cycles for the discount to fully appear.
Contact Customer Service: If you don't see the discount after two billing cycles, don't hesitate to contact Verizon customer service directly. You can typically reach them via phone or through their online chat support. Be prepared to provide your account information and details of your discount application.
Step 5: Maintain Your Discount
Your military discount is a continuous benefit, but sometimes re-verification may be required to keep it active.
Sub-heading: Periodic Re-verification
Verizon, or its verification partner ID.me, may occasionally require you to re-verify your military status to ensure continued eligibility. If this happens, you will usually receive an email notification with instructions on how to re-verify. The process is similar to the initial verification.
Sub-heading: Understanding Discount Tiers and Changes
It's important to note that discount amounts can sometimes vary based on the specific plan you have and the number of lines. While Verizon strives to maintain consistent benefits, plan structures and associated discounts can change over time. Always refer to the official Verizon military discount page or contact customer service for the most up-to-date information on current discount tiers and eligible plans.
10 Related FAQ Questions
Here are some quick answers to common questions about the Verizon military discount:
How to check if I'm eligible for the Verizon military discount?
You can check your eligibility by visiting the official Verizon military discount page and initiating the verification process through ID.me.
How to apply for the Verizon military discount online?
Go to Verizon's military discount page, click "Check eligibility," and follow the prompts to verify your status through ID.me, then apply the discount to your existing or new Verizon account.
How to provide proof of military service to Verizon?
You'll typically provide proof through ID.me's secure portal by uploading documents like a DD Form 214, military ID, or a recent LES.
How to find out the exact discount amount I'll receive?
The discount amount depends on your specific Verizon wireless plan and the number of lines. Generally, it's $10/month for 1 line, $25/month for 2-3 lines, and $20/month for 4+ lines on eligible Unlimited plans. Fios internet discounts also apply.
How to confirm my Verizon military discount has been applied to my bill?
Log into your My Verizon account online or via the app and check the "Billing" section. The discount should appear as a line item within 1-2 billing cycles after verification.
How to combine the military discount with other Verizon promotions?
Verizon often allows the military discount to be combined with other offers, such as Auto Pay and paper-free billing discounts, and the Mobile + Home Discount for Fios internet. Check the terms of each offer or consult with Verizon customer service.
How to get the Verizon military discount if I'm a new customer?
As a new customer, you can verify your military status through ID.me on Verizon's military discount page, then proceed to select a plan, and the discount will be applied during your new account setup.
How to apply the military discount to my Fios Home Internet?
Visit Verizon's military discount page, verify your status with ID.me, and then select the option to apply the discount to your Fios Home Internet plan.
How to re-verify my military discount if requested by Verizon?
If Verizon or ID.me requires re-verification, you will usually receive an email with instructions to re-authenticate your status through the ID.me portal.
How to get help if I have issues applying for the Verizon military discount?
For assistance, visit Verizon's support pages for military and veteran FAQs, or contact Verizon customer service directly via phone or online chat.