Verizon bills can sometimes feel like a puzzle, but making a one-time payment is actually quite straightforward once you know the steps. Whether you're an existing customer logged into My Verizon, a relative helping out, or even someone needing to pay a disconnected account, there are convenient options available.
So, are you ready to conquer your Verizon bill with a quick, one-time payment? Let's dive in!
Step 1: Identify Your Payment Scenario
Before you even think about numbers or credit cards, the first crucial step is to figure out how you're paying. This will determine the best path forward. Are you:
An Existing Verizon Customer (Account Owner/Manager)? This is the most common scenario, giving you full access to your account details and payment history.
Paying for Someone Else (Guest Payment)? Perhaps you're helping a family member or friend with their bill and don't have their login credentials.
Paying a Disconnected Account? Even if your service is no longer active, you might still have an outstanding balance to clear.
Once you know your scenario, proceed to the relevant step below.
Step 2: Making a One-Time Payment as an Existing Verizon Customer
If you're already a Verizon customer with access to My Verizon, this is by far the easiest and most recommended method. You have two primary ways to do this: through the My Verizon website or the My Verizon app.
Sub-heading: Via the My Verizon Website
This method offers a comprehensive view of your billing and payment options.
Log In to My Verizon: Open your web browser and go to
vzw.com/myverizon(for mobile) orverizon.com(for Fios/home internet). Sign in using your User ID and password.Tip: If you've forgotten your login details, there are "Forgot User ID" and "Forgot Password" links to help you recover them.
Navigate to Billing: Once logged in, look for a section related to "Bill," "Billing," or "Payments." This is usually found in the main navigation menu or on your account dashboard.
Select "Pay Bill" or "Payment Options": Within the billing section, you'll typically find an option like "Pay Bill," "Make a Payment," or "Payment options." Click on this.
Choose One-Time Payment: You might see options for Auto Pay, Payment Arrangements, and One-Time Payment. Select the "One-time payment" option.
Enter Payment Amount: You'll usually have the choice to:
Pay in full: This will automatically populate the outstanding balance.
Pay another amount: If you want to pay a partial amount or an amount different from your current balance, select this and enter the desired figure.
Select Payment Method: Verizon accepts various payment methods, including:
Checking Account (recommended for potential Auto Pay discounts later)
Debit Card
Credit Card (Visa, Mastercard, American Express, Discover)
Verizon Wireless Gift Card If you have saved payment methods, you can choose one. Otherwise, you'll need to "Add a new payment method" and enter the required details (card number, expiration, security code, or bank account and routing numbers).
Important: If you don't want your new payment information saved for future use, make sure to uncheck any "Save this payment method" boxes.
Review and Confirm: Before the payment is processed, you'll be presented with a summary of your payment details. Carefully review the amount, payment method, and scheduled date. If everything looks correct, click "Confirm" or "Submit Payment."
Confirmation: You should receive an on-screen confirmation and often an email confirmation of your successful payment. Keep this for your records.
Sub-heading: Via the My Verizon App
The My Verizon app offers a streamlined experience for on-the-go payments.
Open the My Verizon App: Download and open the My Verizon app on your smartphone or tablet (available for iOS and Android).
Sign In: Log in with your Verizon User ID and password.
Navigate to Billing: On the app's home screen, you'll typically see your current bill amount or a "Bill" or "Account" tab. Tap on it.
Select "Pay Bill" or "Make a Payment": Similar to the website, locate the option to pay your bill.
Choose Payment Amount and Method: You'll be prompted to enter the payment amount (full or other) and select your preferred payment method. You can use a saved method or add a new one.
Review and Confirm: Double-check all the details, then confirm your payment.
Confirmation: You'll receive an in-app confirmation and usually an email as well.
Step 3: Making a One-Time Payment as a Guest (Without Logging In)
What if you don't have the account login details, or you're paying for someone else? Verizon offers a convenient "guest payment" option.
Go to the One-Time Payment Page: Open your web browser and navigate directly to Verizon's one-time payment page. A common URL for this is
verizon.com/payonlineor you can search for "Verizon one-time payment."Enter Account Information: You'll typically need two key pieces of information:
Account Number: This is a 14-digit number found on the Verizon bill.
Billing ZIP Code: This is the ZIP code associated with the billing address for the Verizon account.
Alternatively, for mobile accounts, you might be able to use the mobile number and billing ZIP code.
Verify Account: After entering the details, the system will verify the account and display the current balance due.
Enter Payment Amount: You can choose to pay the full balance or a custom amount.
Select Payment Method: Provide the details for your preferred payment method (credit card, debit card, or checking account).
Review and Confirm: Verify all the information before submitting the payment.
Confirmation: You'll receive an on-screen confirmation. It's a good idea to take a screenshot or note down the confirmation number for your records.
Step 4: Other One-Time Payment Methods
While online payments are the most popular, Verizon offers several other ways to make a one-time payment.
Sub-heading: By Phone
You can pay your bill over the phone using Verizon's automated system or by speaking with a customer service representative.
Dial the Payment Line:
From your Verizon mobile phone, dial #PMT.
From any phone, dial 1-800-922-0204.
Follow the Prompts: The automated system will guide you through the process. You'll need your account number and likely your Account PIN for verification.
Payment Method: You can use a credit card, debit card, or checking account.
Note: Be aware that there might be a $10 Agent Assistance Fee if you choose to speak with a customer service representative to make the payment. Using the automated system typically avoids this fee.
Sub-heading: In Person
If you prefer to pay with cash or need in-person assistance, you can visit a Verizon store or an authorized payment location.
Find a Location: Use the Verizon website's "Store Locator" or "Payment Locations" tool to find the nearest Verizon store, CheckFreePay, or Western Union location that accepts Verizon payments.
Bring Required Information: Take your Verizon billing statement or account number with you.
Payment Methods: Acceptable methods typically include cash, checks, money orders, credit cards, and debit cards.
Important: Non-Verizon locations (like CheckFreePay or Western Union) may charge a convenience fee (up to $3) for processing your payment. Confirm their hours before visiting.
Sub-heading: By Mail
For those who prefer traditional methods, you can mail a check or money order.
Obtain Your Bill Stub: Detach the payment slip (remittance slip) from your paper bill.
Prepare Payment: Write a check or obtain a money order for the payment amount, payable to "Verizon Communications Inc."
Write Account Number: Crucially, write your 14-digit Verizon account number clearly on the check or money order.
Mail to Address: Enclose the payment and the remittance slip in an envelope and mail it to the address provided on your bill. The standard remittance address is usually:
Verizon Remittance Processing Center, P.O. Box 9688, Mission Hills, California 91346-9688 (This can vary, so always double-check your bill for the correct address).
Be Aware: Mail payments can take several business days to process, so ensure you mail it well in advance of your due date to avoid late fees.
Step 5: Confirming Your Payment
After making a one-time payment, it's always a good idea to confirm that it was successfully received and applied to your account.
Check My Verizon: The quickest way is to log back into your My Verizon account (website or app). Your "Bill Overview" or "Recent Payments" section should update to reflect the payment. Payments made online are usually processed within 24 hours.
Check Your Bank/Card Statement: Keep an eye on your bank account or credit card statement to ensure the payment has cleared.
Confirmation Email/Text: If you provided an email address or mobile number during the payment process, you should receive a confirmation email or text message.
Frequently Asked Questions (FAQs)
Here are 10 common "How to" questions about making a one-time payment with Verizon:
How to pay my Verizon bill without logging in?
You can make a guest payment at verizon.com/payonline by providing your 14-digit account number and the billing ZIP code associated with the account.
How to find my Verizon account number for a one-time payment?
Your 14-digit Verizon account number can be found on the top of your monthly Verizon bill (paper or electronic) or by logging into your My Verizon account on the website or app.
How to make a partial one-time payment with Verizon?
Yes, when making a one-time payment online or via the app, you'll typically have an option to "Pay another amount" or "Other amount" instead of "Pay in full." Simply enter the partial amount you wish to pay.
How to pay my Verizon bill with a Verizon Gift Card?
You can use a Verizon Gift Card for a one-time payment online through My Verizon. When selecting your payment method, choose the "Gift card" option and enter the card details.
How to confirm if my Verizon one-time payment was received?
Log in to your My Verizon account (website or app) and check the "Bill Overview" or "Recent Payments" section. You should also receive an email or text confirmation if your contact details are up to date.
How to avoid late fees when making a one-time payment?
Ensure your payment reaches Verizon by the due date on your bill. Online payments are generally processed quickly, but mail payments should be sent several days in advance. Consider setting up a payment arrangement if you need more time.
How to make a one-time payment if my Verizon account is disconnected?
Even for disconnected accounts, you can usually make a one-time payment through the Verizon one-time payment page (verizon.com/payonline) using your account number.
How to pay my Verizon Fios bill with a one-time payment?
The process is identical to mobile payments. Log in to your My Verizon account (Fios section) or use the guest payment option with your Fios account number and billing ZIP code.
How to change a scheduled one-time payment date with Verizon?
If you've scheduled a future one-time payment, you may be able to modify or cancel it through your My Verizon account. If it's too close to the payment date or already processing, you might need to contact customer service.
How to make a one-time payment by calling Verizon customer service?
Dial #PMT from your Verizon mobile phone or 1-800-922-0204 from any phone. Be aware that a $10 Agent Assistance Fee may apply if you speak to a representative for payment, so using the automated system is generally recommended.
