Flying with Southwest Airlines and wondering how to turn your journey into a movie marathon? You've come to the right place! Unlike many airlines with seatback screens, Southwest offers a unique and personal entertainment experience right on your own device. Get ready to transform your flight into your own private cinema.
Step 1: Are You Ready for Takeoff? (Preparing Your Device Before Your Flight)
Before you even step foot in the airport, there are a few crucial preparations to make to ensure a seamless movie-watching experience on Southwest. Don't wait until you're 30,000 feet in the air to realize you forgot something!
Sub-heading 1.1: Download the Southwest Airlines App
This is perhaps the most important step. While you can access some content directly through your browser, for the best and most reliable access to movies and on-demand TV, you'll need the free Southwest Airlines app.
For iOS (Apple) Devices: Head to the Apple App Store and search for "Southwest Airlines." Download and install the app.
For Android Devices: Go to the Google Play Store and search for "Southwest Airlines." Download and install the app.
Pro Tip: Ensure your app is updated to the latest version to avoid any compatibility issues mid-flight.
Sub-heading 1.2: Charge Your Devices!
Southwest Airlines generally does not offer in-seat power outlets on their aircraft. This is a critical piece of information. Imagine getting halfway through a thrilling movie only for your battery to die!
Charge your phone, tablet, or laptop to 100% before you leave for the airport.
Consider bringing a fully charged portable power bank or external battery pack. This can be a lifesaver, especially on longer flights.
Sub-heading 1.3: Bring Headphones
This might seem obvious, but it's essential for a considerate and enjoyable experience. You'll be watching movies on your personal device, so headphones are a must. Southwest does not sell headphones on board.
Wired headphones are always a safe bet, as they don't rely on Bluetooth connectivity, which can sometimes be finicky on planes.
Bluetooth headphones will generally work once you're connected to the Wi-Fi, but ensure they are charged as well.
Sub-heading 1.4: Check for Wi-Fi Availability (Optional, but Recommended)
While most Southwest flights are Wi-Fi enabled, it's always good to double-check if your specific flight offers it. You can often do this on Southwest's website within 24 hours of your flight's departure by entering your confirmation number and passenger name. You can also look for the "Southwest Wi-Fi" sticker as you board the plane.
Step 2: Connecting to the Cloud Cinema (Accessing In-Flight Entertainment)
Once you're settled in your seat and the plane is preparing for takeoff, it's time to connect to Southwest's entertainment system.
Sub-heading 2.1: Enable Airplane Mode and Wi-Fi
This is a standard procedure for all flights.
Go to your device's Settings.
Turn on Airplane Mode. This disables your cellular data.
Immediately after turning on Airplane Mode, enable your device's Wi-Fi.
Sub-heading 2.2: Select the Southwest Wi-Fi Network
Look for the Wi-Fi network named "SouthwestWiFi" in your list of available networks and select it.
Sub-heading 2.3: Access the Inflight Entertainment Portal
Once connected to the "SouthwestWiFi" network, your device should automatically prompt you to open the Southwest Inflight Entertainment Portal.
If it doesn't, simply open your web browser (Safari, Chrome, Firefox, etc.) and type
www.SouthwestWiFi.com
Step 3: Your Personal Movie Theater Awaits! (Choosing Your Entertainment)
Now that you're connected, it's time to explore the entertainment options!
Sub-heading 3.1: Navigate the Portal
The Southwest Inflight Entertainment Portal is user-friendly and offers various options.
You'll see sections for Movies, Live TV, On-Demand TV Series, and potentially other features like a flight tracker, games, and iHeartRadio.
Movies and on-demand TV are free on Southwest! This is a great perk.
Sub-heading 3.2: Select Your Movie
To watch a movie:
Click on the "Movies" section.
Browse the selection. Southwest offers a wide variety of new releases and classic favorites. They update their library regularly, so there's often something new to discover.
Once you've found a movie, tap on it. If you're on a mobile device or tablet, the system might prompt you to open it in the Southwest Airlines app. This is why having the app downloaded beforehand is so crucial for optimal movie viewing.
If you're using a laptop, the movie should play directly in your browser.
Sub-heading 3.3: Enjoy Your Flight!
Lean back, relax, and enjoy your chosen film. Remember to keep those headphones on!
Step 4: Beyond the Big Screen (Other Entertainment Options)
While movies are a highlight, Southwest's Inflight Entertainment Portal offers more to keep you engaged.
Sub-heading 4.1: Live TV and On-Demand TV Series
In addition to movies, you can often find:
Live TV: A selection of live television channels is typically available. Keep in mind that due to licensing restrictions, live TV may not be available for the full duration of international flights.
On-Demand TV Series: Catch up on episodes of popular TV shows.
Sub-heading 4.2: Free Messaging
Southwest offers free access to messaging services like iMessage (for Apple users) and WhatsApp.
Important: These apps must be downloaded and activated on your device before you connect to the Southwest Wi-Fi. You won't be able to download them once airborne.
Sub-heading 4.3: Paid Internet Access (Optional)
If you need to do more than just watch movies or send messages, you can purchase full internet access for $8 per device (price subject to change). This allows you to browse the web, check emails, and generally stay connected.
Note: Southwest prohibits access to certain high-bandwidth applications and websites like Netflix, HBO Go, and VoIP services when you purchase the internet package, as these would strain the system. So, don't plan on streaming from your personal Netflix account. The free movies on Southwest's portal are your best bet for in-flight cinema!
Step 5: Troubleshooting & Tips (Ensuring a Smooth Experience)
Even with preparation, sometimes things don't go perfectly. Here are some tips to troubleshoot and enhance your experience.
Sub-heading 5.1: If the Portal Doesn't Load
Clear your browser's cache and cookies.
Try a different browser.
Restart your device.
Double-check that you are indeed connected to the "SouthwestWiFi" network.
Manually type
www.SouthwestWiFi.com
Sub-heading 5.2: Movie Playback Issues
Ensure your Southwest app is up to date.
If you're using a browser, ensure it's a supported version (e.g., Firefox version 66 or higher, Google Chrome version 73 or higher for laptops).
Sometimes simply restarting the movie or the app can resolve minor glitches.
Sub-heading 5.3: Battery Management
Dim your screen to conserve battery.
Close any unnecessary apps running in the background.
Again, a portable charger is your best friend!
Sub-heading 5.4: Feedback and Refunds
If you pay for Wi-Fi and it doesn't work, contact Southwest Airlines after your flight to inquire about a refund. Have your flight number and departure time ready.
Remember: The in-flight entertainment system relies on Wi-Fi-enabled aircraft. While most of Southwest's fleet is equipped, there's always a slight chance your specific plane might not have it. Prepare by downloading some content to your device before your flight, just in case!
10 Related FAQ Questions
How to access movies on Southwest Airlines?
You can access movies on Southwest Airlines by connecting to the "SouthwestWiFi" network on your personal device (phone, tablet, or laptop), then navigating to www.SouthwestWiFi.com or by opening the Southwest Airlines app.
How to connect to Southwest Wi-Fi for entertainment?
Turn on Airplane Mode, then Wi-Fi, select "SouthwestWiFi" from your network list, and access the portal at www.SouthwestWiFi.com or through the Southwest app.
How much does Southwest Wi-Fi cost for movies?
Movies on Southwest Airlines are free. You do not need to purchase the full internet access package to watch movies.
How to download the Southwest Airlines app?
You can download the Southwest Airlines app for free from the Apple App Store (for iOS devices) or the Google Play Store (for Android devices) before your flight.
How to use headphones with Southwest in-flight entertainment?
Simply plug your wired headphones into your device, or connect your Bluetooth headphones to your device, and ensure the volume is adjusted for your listening pleasure.
How to watch Live TV on Southwest Airlines?
Once connected to the "SouthwestWiFi" portal, look for the "Live TV" section. Select your desired channel and enjoy, keeping in mind international flight restrictions.
How to tell if my Southwest flight has Wi-Fi?
You can check Southwest's website within 24 hours of your flight or look for "Southwest Wi-Fi" decals on the aircraft as you board. Most of their fleet is Wi-Fi enabled.
How to charge my devices on Southwest Airlines?
Southwest Airlines generally does not offer in-seat power outlets. You should charge your devices fully before your flight and consider bringing a portable power bank.
How to stream Netflix or other services on Southwest Airlines Wi-Fi?
You cannot stream Netflix, HBO Go, or other high-bandwidth services on Southwest's paid Wi-Fi. The in-flight entertainment portal offers a free selection of movies and TV shows.
How to troubleshoot issues with Southwest in-flight entertainment?
Try clearing your browser cache, using a different browser, restarting your device, or ensuring your Southwest app is updated. If paying for Wi-Fi and it's not working, contact Southwest customer service after your flight.
