Have you ever dreamt of a career that combines travel, customer service, and the vibrant energy of the skies? If so, becoming a Flight Attendant for Southwest Airlines might be your perfect calling! Known for its legendary Hospitality and unique "LUV" culture, Southwest offers an exciting and rewarding path. But before you can take flight, there are a few important requirements to meet, and one of the most common questions we hear is: "How old do you have to be to be a Flight Attendant for Southwest Airlines?"
Let's dive into a detailed, step-by-step guide to answer that question and illuminate your path to a career with Heart!
Step 1: Discover the Age Requirement – Are You Ready to Soar?
First things first, let's address the most immediate question: How old do you need to be to join the Southwest Family as a Flight Attendant?
The good news is that Southwest Airlines, like many major U.S. carriers, has a clear age requirement. You must be at least 20 years of age at the time of application to be considered for a Flight Attendant position with Southwest Airlines.
While the minimum age for some flight attendant roles in the U.S. is 18, Southwest's slightly higher age requirement aligns with their focus on maturity, responsibility, and the ability to handle various situations that may arise in a dynamic cabin environment. This extra couple of years can often translate to more life experience and customer service skills, which are highly valued by Southwest.
Think about it: Those additional years can be invaluable for gaining valuable work experience, developing problem-solving skills, and honing your ability to remain calm and collected under pressure – all crucial traits for a successful Flight Attendant.
Step 2: Unpacking the Essential Qualifications Beyond Age
While age is a crucial starting point, it's just one piece of the puzzle. Southwest Airlines looks for well-rounded individuals who embody their "Customer-first" philosophy and commitment to safety. Here's a breakdown of other vital qualifications:
Sub-heading 2.1: Legal & Travel Eligibility
Authorization to Work in the U.S.: You must be a U.S. citizen or have the legal right to work in the United States, as defined by the Immigration Reform Act of 1986.
Valid, Unexpired Passport: A valid, unexpired U.S. passport is a non-negotiable requirement. This is essential for both domestic and potential international flights. Ensure your passport is up-to-date well in advance of applying!
Ability to Travel Unrestricted: You must be legally able to travel in and out of the U.S. without restrictions.
Sub-heading 2.2: Education & Experience
High School Diploma or GED: A high school diploma or a GED equivalent is a mandatory educational requirement.
Customer Service Experience: This is paramount. Southwest emphasizes exceptional customer service, so previous experience in a public-facing role (e.g., hospitality, retail, healthcare) is highly preferred and often necessary. Highlight instances where you went above and beyond for a customer or successfully resolved a challenging situation.
College Coursework or Degree (Plus!): While not always mandatory, having some college coursework or a degree can definitely give you an edge in a competitive application pool.
Sub-heading 2.3: Physical Requirements & Appearance
Height and Reach: While specific measurements aren't always published, you must be able to perform all safety-related procedures, including reaching overhead bins, operating aircraft doors, and lifting emergency window exits (which can be around 40 lbs). You'll also need to be able to fit comfortably in the aircraft's aisles and exits and fit into a jumpseat harness without modification.
Physical Stamina: Flight Attendants are on their feet for long periods, pushing and pulling service carts, and assisting passengers. You need to have the endurance to work extended hours, often up to 16 hours per day, with frequent changes in climate and time zones.
Vision & Senses: Full and unassisted use of all five senses is generally required.
Professional Appearance: Southwest Airlines has grooming standards and a uniform policy that must be adhered to. This typically includes a neat, professional appearance. Remember, you are the face of the airline!
Sub-heading 2.4: Communication & Interpersonal Skills
Fluent in English: You must be able to read, write, understand, and speak English clearly and fluently.
Exceptional Communication Skills: This includes both verbal and non-verbal communication. You'll be interacting with a diverse range of passengers and crew members, often in stressful situations.
Problem-Solving & Adaptability: The ability to think on your feet, resolve issues calmly, and adapt to rapidly changing circumstances is crucial.
Teamwork: Flight attendants work as a cohesive team to ensure the safety and comfort of passengers. Demonstrating your ability to collaborate effectively is key.
Step 3: Navigating the Application and Hiring Process
Once you've confirmed you meet the basic requirements, it's time to embark on the application journey. The hiring process for Southwest Airlines Flight Attendants is highly competitive, so preparation is key!
Sub-heading 3.1: The Online Application
Tailor Your Resume: Don't use a generic resume! Customize your resume to highlight relevant customer service experience, communication skills, and any other qualifications that align with Southwest's values. Use keywords from the job description.
Complete the Application Thoroughly: Take your time to fill out the online application completely and accurately. Any discrepancies or incomplete sections could lead to your application being overlooked.
Show Your "LUV": Southwest Airlines has a strong company culture. In your application and any essays, try to convey your understanding of and alignment with their "LUV" (Live Unlimited, Value Everyone) philosophy.
Sub-heading 3.2: Assessments and Interviews
Online Assessments: Be prepared for online assessments that may evaluate your situational judgment, communication skills, and personality traits. These are designed to see how well you'd fit into the role and the company culture.
Phone or Video Interview: If your application and assessments are impressive, you'll likely be invited for an initial phone or video interview. This is your chance to expand on your resume and demonstrate your personality.
In-Person Interviews (often a "Super Day"): For successful candidates, an in-person interview, often referred to as a "Super Day," is the next step. This can involve multiple rounds of interviews with recruiters, hiring managers, and even current Flight Attendants. Be ready to answer behavioral questions using the STAR method (Situation, Task, Action, Result) to showcase your past experiences.
Sub-heading 3.3: Background Checks and Drug Tests
Comprehensive Background Check: If you receive a conditional offer, a thorough background check will be conducted. This includes criminal history and employment verification.
DOT/FAA Pre-Employment Drug & Alcohol Screening: You will need to pass a mandatory drug and alcohol screening, and random screenings are conducted throughout your employment. It's important to note that medical marijuana is prohibited by the DOT for safety-sensitive employees, regardless of state laws.
Step 4: The Transformative Training Program
Congratulations! If you've made it through the rigorous hiring process, you'll be invited to Southwest's comprehensive Flight Attendant training program. This is where you'll truly learn the ins and outs of the job.
Sub-heading 4.1: Intensive Learning
Location and Duration: This training typically takes place at Southwest's training center in Dallas, Texas, and lasts for several weeks (often around four weeks).
Curriculum: The training covers everything from emergency procedures (evacuations, first aid, CPR, use of emergency equipment) to customer service excellence, Federal Aviation Regulations (FARs), and a deep dive into Southwest's unique culture and values.
Hands-on Practice: You'll participate in practical exercises, including mock flights and drills, to ensure you can confidently handle any situation in the cabin.
Sub-heading 4.2: Certification and Beyond
FAA Certification: Upon successful completion of the training, you will receive your FAA Certificate of Demonstrated Proficiency, which is required to serve as a Flight Attendant.
Probationary Period: New Flight Attendants typically undergo a probationary period where their skills and adherence to company policies are closely monitored.
Seniority: Your career progression, including bidding for schedules and bases, will largely be based on seniority. New Flight Attendants often start on "reserve," meaning they are on-call to cover flights with short notice, until they build up seniority.
Step 5: Embrace the Southwest Culture
Being a Flight Attendant for Southwest Airlines is more than just a job; it's a lifestyle. The company prides itself on its unique, fun-loving, and supportive culture.
"Servant's Heart": Southwest seeks individuals who genuinely enjoy helping others and go the extra mile to create a positive experience for passengers.
Teamwork and Camaraderie: Flight Attendants work in close-knit teams, and a strong sense of camaraderie is fostered.
Travel Benefits: One of the most enticing perks is the incredible travel privileges for employees and their eligible dependents, allowing you to explore the world!
Profit Sharing and Benefits: Southwest offers competitive compensation, a generous 401(k) match, and a profit-sharing plan, recognizing the contributions of its employees to the company's success.
By understanding the age requirement, preparing for the demanding but rewarding hiring process, and embracing Southwest's unique culture, you can significantly increase your chances of embarking on an incredible career as a Southwest Airlines Flight Attendant. Get ready to take to the skies and share the LUV!
10 Related FAQ Questions
How to apply for a Flight Attendant position at Southwest Airlines?
You can apply online through the official Southwest Airlines Careers website (careers.southwestair.com). Search for "Flight Attendant" or "Inflight" job openings and submit your tailored resume and application.
How to prepare for the Southwest Airlines Flight Attendant interview?
Research Southwest's culture and values, practice answering behavioral questions using the STAR method, highlight your customer service skills, and demonstrate your enthusiasm for the role and the company.
How to meet the physical requirements for a Southwest Airlines Flight Attendant?
Focus on overall fitness, ensuring you can lift moderate weights, reach overhead, and stand/walk for extended periods. While there are no strict height limits, you must be able to perform all safety-related duties.
How to gain customer service experience for a Flight Attendant role?
Seek roles in hospitality, retail, healthcare, or any public-facing position where you regularly interact with customers and resolve their issues. Emphasize problem-solving and going above and beyond.
How to stand out in a competitive Southwest Airlines Flight Attendant applicant pool?
Tailor your application and resume, showcase your alignment with Southwest's "LUV" culture, prepare thoroughly for assessments and interviews, and highlight instances of exceptional customer service and teamwork.
How to get FAA certified as a Flight Attendant?
You will receive your FAA Certificate of Demonstrated Proficiency after successfully completing your airline's comprehensive Flight Attendant training program, which is required for all new hires.
How to handle the probationary period as a new Southwest Flight Attendant?
Maintain excellent attendance, demonstrate a strong work ethic, absorb all training, be a team player, and consistently uphold Southwest's safety standards and customer service expectations.
How to manage being on "reserve" as a new Flight Attendant?
Be prepared for flexibility in your schedule and location. Maintain a positive attitude, be ready to report to your base with short notice, and embrace the opportunity to learn and gain experience across different routes.
How to take advantage of travel benefits as a Southwest Airlines employee?
As an employee, you and your eligible dependents receive free, unlimited travel privileges on any open seat on Southwest flights. Additionally, there are often discounts with other airlines, hotels, and rental car companies.
How to continue professional development as a Southwest Flight Attendant?
Flight Attendants receive recurrent training annually to maintain their FAA certification. Opportunities for advancement, such as becoming a Lead Flight Attendant or moving into management roles, are often based on seniority and performance.
