The Kroger app is your gateway to incredible savings, personalized coupons, and convenient shopping experiences, whether you're picking up in-store or getting groceries delivered right to your door. But to unlock all those benefits, you first need to link your Kroger Shopper's Card to the app. Don't worry, it's a straightforward process, and we'll walk you through every step.
Are you ready to start saving more on your groceries and streamline your shopping? Let's get your Kroger card connected to the app!
How to Add Your Kroger Card to the App: A Step-by-Step Guide
This guide will cover both scenarios: if you already have a physical Kroger Shopper's Card, and if you're new to Kroger and need to create one.
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| How To Add My Kroger Card To The App |
Step 1: Download and Open the Kroger App (Engage User!)
First things first, let's get the app on your phone!
For Android Users: Head over to the Google Play Store.
For Apple (iOS) Users: Open the App Store.
Once you're there, search for "Kroger." You'll see the official Kroger app, usually with their distinctive green logo. Tap on "Install" or "Get" to download it.
While it's downloading, take a moment to imagine all the savings you're about to unlock! Think about those digital coupons, fuel points, and quick shopping lists. Exciting, right?
Once the download is complete, tap the Kroger app icon on your home screen or in your app drawer to open it.
Step 2: Account Creation or Sign-In
Upon opening the app, you'll likely be greeted with options to "Sign In" or "Create an Account."
Tip: Reading carefully reduces re-reading.
Sub-heading: If You Already Have a Kroger Digital Account
If you've previously created an account on Kroger.com or used the app before, this is your path.
Tap "Sign In": You'll be prompted to enter your existing email address and password associated with your Kroger digital account.
Enter Credentials: Carefully type in your email and password. Double-check for any typos!
Tap "Sign In" Again: Once entered, tap the sign-in button to proceed.
Troubleshooting Tip: If you're having trouble signing in, check for common issues like incorrect password (try "Forgot Password" if needed), or ensuring you're using the correct email address linked to your account.
Sub-heading: If You're New to Kroger Digital Accounts (But Have a Physical Card)
This is for you if you have a physical Kroger Shopper's Card but haven't created an online or app account yet.
Tap "Create Account" or "Register": The app will guide you through the process.
Enter Your Information: You'll typically need to provide:
Your email address (this will be your username for future logins).
A strong password.
Your first and last name.
Your ZIP code.
Link Your Shopper's Card: This is the crucial step for existing cardholders! Look for a field that says "Kroger Plus Shopper's Card Number" or "Add Shopper's Card."
Enter your 11, 12, or 13-digit Shopper's Card number found on the back of your physical card. It usually starts with a "4."
Alternatively, if you've been using an Alternate ID (often your phone number) at checkout, you might have the option to enter that instead.
Agree to Terms and Conditions: Read through them and check the box to agree.
Tap "Create Account": Once all information is entered correctly, tap this button.
Sub-heading: If You Don't Have a Kroger Card At All
No worries! The app can help you create a virtual Shopper's Card.
Tap "Create Account" or "Register": Just like above.
Enter Your Information: Provide your email, password, name, and ZIP code.
Choose to Create a Virtual Card/Alternate ID: When prompted about a Shopper's Card, select the option to create a new one or generate an "Alternate ID."
You might be asked to enter a 10-digit number, often your mobile phone number, which will serve as your Alternate ID for in-store purchases.
Agree to Terms and Conditions:
Tap "Create Account": Your new virtual card will be automatically linked to your digital account.
Step 3: Verify and Confirm (If Required)
Depending on your setup, Kroger might send a verification email to the address you provided.
Check Your Email: Go to your email inbox and look for an email from Kroger. It might be in your main inbox, or sometimes in spam/junk folders.
Click the Verification Link: Open the email and click the link to verify your account. This step helps secure your account and ensures you receive future communications.
Return to the App: Once verified, you can return to the Kroger app. You might need to sign in again if it logged you out.
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Step 4: Explore Your Linked Card Benefits!
Congratulations! Your Kroger card is now successfully linked to your app. Now it's time to enjoy the perks.
QuickTip: Look for lists — they simplify complex points.
Sub-heading: Accessing Your Digital Shopper's Card
On the app's home screen or within your "Account" section, you'll often see a barcode representation of your Shopper's Card. This is your digital card.
When checking out in-store, simply have the cashier scan this barcode directly from your phone. No need to carry the physical card!
Alternatively, you can provide your Alternate ID (often your phone number) at the register.
Sub-heading: Clipping Digital Coupons
This is where the real savings begin!
Navigate to "Digital Coupons" or "Savings": Look for these sections in the app's menu.
Browse and "Clip": You'll see hundreds of digital coupons. When you find one you want, simply tap the "Clip" button.
Automatic Savings: Once clipped, the coupon is automatically loaded to your linked Shopper's Card. When you purchase the qualifying item in-store (and scan your digital card or use your Alternate ID) or online, the discount will be applied at checkout.
Sub-heading: Building Shopping Lists
The Kroger app allows you to create and manage shopping lists, adding items directly from the weekly ad or by searching.
You can then use this list to shop in-store or easily transition it into a Pickup or Delivery order.
Sub-heading: Checking Fuel Points
Keep track of your accumulated fuel points directly within the app. These points translate into significant savings at Kroger fuel centers.
10 Related FAQ Questions
How to check my Kroger card number in the app?
You can usually find your Kroger card number (the 11, 12, or 13-digit number) and a scannable barcode representing your card within the "Account" or "Loyalty Card" section of the Kroger app once you're signed in.
QuickTip: Pay attention to first and last sentences.
How to use digital coupons with my Kroger card in the app?
To use digital coupons, first ensure your Kroger card is linked to the app. Then, navigate to the "Digital Coupons" section, tap "Clip" on the coupons you want, and they will automatically apply when you scan your digital card or use your Alternate ID at checkout for qualifying items.
How to update my personal information linked to my Kroger card in the app?
Go to the "My Account" or "Profile" section within the Kroger app. You should find options to edit your personal details such as name, address, email, and phone number.
How to change my preferred Kroger store in the app?
Within the app, look for an option to "Change Store" or "Set Preferred Store" on the main screen or in the settings. This allows you to select the Kroger location you primarily shop at.
How to see my Kroger purchase history in the app?
Your purchase history is accessible through the "My Purchases" or "Order History" section of your Kroger digital account within the app. This is helpful for reordering or tracking your spending.
How to use my Kroger card for online pickup or delivery orders?
QuickTip: Reread for hidden meaning.
Once your Kroger card is linked to your digital account in the app, it will automatically be applied to any Pickup or Delivery orders you place through the app, ensuring you receive fuel points and digital coupon savings.
How to get a virtual Kroger card if I don't have a physical one?
When creating a new account in the Kroger app, choose the option to "Create a new Alt ID" or "Create a virtual card." You'll typically use a 10-digit number, often your phone number, as your Alternate ID.
How to troubleshoot if my Kroger card isn't linking to the app?
First, double-check that you're entering the correct 11, 12, or 13-digit card number. Ensure there are no spaces or dashes. If the issue persists, contact Kroger customer service, as your card might be linked to another account or requires an update to your information on file.
How to earn fuel points using my Kroger card in the app?
Once your Kroger card is linked and you're signed into the app, simply scan your digital card or provide your Alternate ID at checkout for in-store purchases, or ensure your card is linked for online orders. Fuel points are automatically accumulated based on your qualifying purchases.
How to contact Kroger customer service for app or card issues?
You can find customer service contact information, including phone numbers and sometimes chat or email options, within the "Help Center" or "Contact Us" section of the Kroger app or on the Kroger website. The general customer service number is often 1-800-KRO-GERS (1-800-576-4377).
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