Ever stared at your Southwest Airlines confirmation number, wondering when and how to transform it into that magical boarding pass? You're not alone! Southwest's unique open-seating policy makes check-in more crucial than with other airlines, as your check-in time directly impacts your boarding position. But don't sweat it – this comprehensive guide will walk you through every step, ensuring a smooth journey from start to finish.
Let's get you checked in for your Southwest flight, shall we?
Understanding Southwest's Check-in Philosophy: The Key to a Good Seat
Before we dive into the "how," let's quickly understand the "why." Southwest Airlines operates on an open-seating basis. This means there are no assigned seats when you book your ticket. Instead, passengers board in groups (A, B, or C) and positions (1-60 within each group) based primarily on when they check in.
The earlier you check in, the better your boarding position will likely be, giving you more options to choose your preferred seat and better access to overhead bin space. This is why many seasoned Southwest travelers set alarms for exactly 24 hours before their flight's scheduled departure time!
The Step-by-Step Guide to Checking In for Southwest Airlines
You have a few options for checking in, each with its own benefits. Let's explore them.
Step 1: When Can You Check In? Timing is Everything!
This is arguably the most important step for securing a good boarding position.
For most passengers: Online check-in opens exactly 24 hours prior to your flight's scheduled departure time. This is your prime window to get the best possible boarding position without purchasing add-ons. Set a reminder, set an alarm – do whatever it takes to be ready!
For EarlyBird Check-In® purchasers: If you opted for EarlyBird Check-In (a paid add-on), Southwest will automatically check you in and reserve your boarding position 36 hours before your flight's departure. This gives you a significant head start over the general 24-hour check-in window. While it doesn't guarantee an "A" boarding position, it significantly improves your chances.
For Business Select® fares, Anytime fares, or Rapid Rewards A-List/A-List Preferred members: These passengers receive priority boarding. Business Select and A-List members will automatically be assigned an A1-A15 boarding position. While you still need to formally "check in" within 24 hours to retrieve your boarding pass, your position is secured.
Step 2: Choosing Your Check-in Method
Southwest offers several convenient ways to check in:
Sub-heading: Online Check-in (Recommended for best boarding position)
This is the most popular and generally recommended method for Southwest flights.
Visit the Southwest Airlines Website: Go to Southwest.com.
Navigate to the Check-in Section: On the homepage, look for a prominent "Check In" button or link. It's usually in the main navigation or easily visible.
Enter Your Information: You'll be prompted to enter your:
Confirmation Number: This is your 6-character alphanumeric code for your reservation. You'll find it in your booking confirmation email.
First Name: As it appears on your reservation.
Last Name: As it appears on your reservation.
Click "Check In" or "Retrieve Reservation": Once you've entered the details, click the appropriate button.
Confirm Passenger(s): If your reservation includes multiple passengers, you'll see a list. Select all passengers you wish to check in (or use the "Select All Available" button).
Review and Get Boarding Pass: Southwest will then process your check-in and assign your boarding group and position (e.g., A35, B12). You'll then have options to obtain your boarding pass:
Print Boarding Pass: If you have access to a printer, you can print it directly.
Email Boarding Pass: Have it sent to your email address.
Send to Mobile Device (Text): Receive a link via text message to your mobile boarding pass.
Save to Apple Wallet/Google Pay: For easy access on your smartphone. This is highly convenient for airport security and boarding.
Sub-heading: Mobile App Check-in (Highly Convenient)
The Southwest Airlines mobile app is an excellent tool for managing your travel, including check-in.
Download the Southwest Airlines App: If you haven't already, download the official Southwest Airlines app from your device's app store (App Store for iOS, Google Play Store for Android).
Open the App and Log In (Optional but Recommended): You can log in with your Rapid Rewards account for easier access to your trips. However, you can also check in as a guest.
Tap "Check In": On the app's home screen, you'll see a clear "Check In" option.
Enter Details or Select Trip:
If you're logged in and your trip is visible, simply select it.
If not, enter your confirmation number, first name, and last name, similar to the website.
Follow On-Screen Prompts: The app will guide you through confirming passengers and assigning your boarding position.
Get Mobile Boarding Pass: The app allows you to view your mobile boarding pass directly within the app, save it to Apple Wallet (iPhone) or Google Pay (Android), or even send it to your email/text.
Sub-heading: Airport Check-in (For last-minute or special circumstances)
While not ideal for securing the best boarding position due to the 24-hour online check-in window, airport check-in is always an option.
Self-Service Kiosks: Many airports have Southwest self-service kiosks.
Locate a Kiosk: Find a Southwest kiosk in the terminal.
Scan ID or Enter Details: You can usually scan a government-issued ID (like a driver's license or passport) or manually enter your confirmation number and name.
Follow Prompts: The kiosk will walk you through the check-in process, allowing you to print your boarding pass and even tag checked luggage at select airports.
Ticket Counter: If you prefer personal assistance, have special needs, or are an unaccompanied minor, proceed to the Southwest Airlines ticket counter. A customer service agent will assist you with check-in and provide your boarding pass.
Important for International Travel: For international flights, even if you check in online, you must have your passport or U.S. I-551 Permanent Resident Card verified by a Customer Service Agent or kiosk at the ticket counter on the day of travel before a physical or digital boarding pass is issued.
Curbside Check-in (Where Available): At some airports, Southwest offers curbside check-in, allowing you to check bags and receive a boarding pass right outside the terminal.
Step 3: What to Do After Checking In
Congratulations, you're checked in! Now what?
Sub-heading: Understanding Your Boarding Pass
Your Southwest boarding pass will display your:
Boarding Group (A, B, or C): This indicates the general order in which you'll board.
Boarding Position (1-60): This number tells you your specific place within your assigned group. For example, A1 is the first to board, C60 is among the last.
Sub-heading: Baggage and Security
Checked Baggage: If you have checked bags (remember, Southwest offers two free checked bags up to 50 lbs each!), you'll need to drop them off at the Southwest ticket counter or a self-tagging kiosk/bag drop area at the airport. Be sure to arrive well in advance – typically at least 2 hours for domestic flights and 3 hours for international flights. Baggage check-in usually closes 45 minutes before domestic departure and 60 minutes for international.
Security Checkpoint: With your boarding pass (printed or mobile) and a valid government-issued ID (for passengers 18 and older), proceed to the TSA security checkpoint. Have your ID and boarding pass ready for inspection.
Step 4: Boarding Your Flight
Southwest's unique boarding process is relatively straightforward once you understand it.
Listen for Announcements: Gate agents will announce when each boarding group (A, then B, then C) is ready to board.
Find Your Position: Look for the numbered poles or signs in the boarding area that correspond to your boarding position (e.g., A1-A5, A6-A10, etc.). Stand in the appropriate line.
Pre-boarding: This occurs before Group A for passengers needing extra time or assistance (e.g., those with disabilities, families with young children - typically age 6 or under).
Boarding by Group and Position: When your group is called, proceed down the jet bridge.
Choose Your Seat: Once on board, find any unoccupied seat that appeals to you. Remember, there are no assigned seats!
Frequently Asked Questions (FAQs) about Southwest Airlines Check-in
Here are 10 common questions related to Southwest check-in:
How to check in for Southwest Airlines online?
Go to Southwest.com or use the Southwest mobile app, click "Check In," enter your confirmation number, first name, and last name, then follow the prompts to receive your boarding pass.
How to get a good boarding position on Southwest?
Check in exactly 24 hours before your flight's scheduled departure time online or via the mobile app. Alternatively, purchase EarlyBird Check-In, a Business Select fare, or achieve Rapid Rewards A-List/A-List Preferred status.
How to check in for an international Southwest flight?
You can check in online or via the app 24 hours prior. However, for international flights, you must present your passport or U.S. I-551 Permanent Resident Card at the airport ticket counter or kiosk for verification before your boarding pass is fully issued.
How to use EarlyBird Check-In for Southwest?
If you purchased EarlyBird Check-In, Southwest will automatically check you in 36 hours before departure. You'll still need to access your boarding pass online or through the app within 24 hours of departure.
How to add a mobile boarding pass to Apple Wallet or Google Pay for Southwest?
After checking in online or via the app, you'll be given the option to save your boarding pass to Apple Wallet (iOS) or Google Pay (Android). Simply tap the "Add to Wallet" or "Save to Google Pay" button.
How to check bags with Southwest after online check-in?
Proceed to the Southwest Airlines ticket counter or a self-tagging kiosk/bag drop area at the airport. You'll drop off your pre-tagged bags or receive assistance from an agent.
How to check in for Southwest if I don't have a printer?
You can opt for a mobile boarding pass via the Southwest app or by having it sent to your phone via text. Alternatively, you can print your boarding pass at an airport self-service kiosk or the ticket counter.
How to change your seat after checking in for Southwest?
Southwest has open seating, so there are no pre-assigned seats to change. Your boarding position determines when you get on the plane, and once on board, you can choose any available seat. If you have a later boarding position and want an earlier one, you might be able to purchase Upgraded Boarding at the gate, if available.
How to check in for a Southwest flight with a lap child?
While you can check in for yourself online, you'll typically need to visit the ticket counter to obtain a "Boarding Verification Document" for your unticketed child under two years old, along with proof of age.
How to retrieve a lost Southwest confirmation number for check-in?
You can usually retrieve your confirmation number by logging into your Rapid Rewards account on Southwest.com or the app, checking your email for your original booking confirmation, or by calling Southwest customer service.
