You've decided it's time to sever ties between your Chase Bank account and an application powered by Plaid. Perhaps you're no longer using that budgeting app, or you're simply looking to tighten your digital security. Whatever your reason, taking control of your financial data is a smart move! This comprehensive guide will walk you through the process, step by step, to ensure a clean disconnection.
Disconnecting Plaid from Chase Bank: A Step-by-Step Guide to Reclaiming Your Data
It's natural to feel a bit overwhelmed when dealing with financial connections, but rest assured, this process is designed to be straightforward. Let's get started!
How To Disconnect Plaid From Chase Bank |
Step 1: Identify the "Why" and "What" – Engage with Your Data Landscape!
Before we dive into the technical steps, let's take a moment to understand why you're disconnecting and what specific connections you need to sever.
Understanding Plaid's Role
Plaid acts as a secure intermediary. When you connect a financial app (like Mint, Venmo, or Acorns) to your Chase account, Plaid is often the technology facilitating that connection. It's how these apps securely access your transaction history, balances, and other financial data without ever directly storing your Chase login credentials.
Pinpointing the Connected Apps
Think about all the financial applications you use. Have you signed up for a new budgeting tool recently? An investment platform? A personal finance manager? Make a quick mental (or even physical) list of all the apps that you know or suspect are connected to your Chase account. This will help you verify the disconnection later.
Step 2: Accessing Your Connected App Settings in Chase
Chase Bank provides a dedicated section within its online banking portal and mobile app to manage third-party access. This is your primary point of control.
Option A: Via Chase Online Banking (Website)
Log In Securely: Open your web browser and go to the official Chase Bank website:
www.chase.com
. Always double-check the URL to ensure you're on the legitimate site to avoid phishing scams. Enter your User ID and Password to log in to your account.Navigate to Security & Privacy: Once logged in, look for a menu option that says "Security & privacy" or a similar phrase. This is usually located in the top navigation bar or within your profile/settings dropdown menu.
Find "Linked Apps and Websites": Within the "Security & privacy" section, you'll need to locate an option titled "Linked apps and websites" or "Permissions." This is where Chase lists all the third-party applications that have been granted access to your account data.
Review and Select: Carefully review the list of linked applications. You should see the names of apps that have Plaid connections. Identify the specific app(s) you wish to disconnect. Click or tap on the name of the app you want to remove.
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Option B: Via Chase Mobile App
Open the App: Launch the Chase Mobile® app on your smartphone or tablet.
Log In: Enter your credentials (User ID and Password, or use biometric login like Touch ID/Face ID if enabled).
Go to Profile & Settings: Tap on the menu icon (usually three horizontal lines or your profile picture) in the corner of the app screen. Then, navigate to "Profile & Settings."
Access Security Center: Within "Profile & Settings," select "Settings" and then look for "Security Center."
Locate Linked Apps: In the Security Center, you should find a section dedicated to "Linked apps and websites." This will display the third-party apps connected to your Chase account.
Identify the App: Scroll through the list and find the application(s) you intend to disconnect.
Step 3: Disconnecting the Specific App
Once you've located the app you want to disconnect, the process is usually quite simple.
The Disconnection Action
Select the App: Click or tap on the name of the specific application you want to disconnect.
Find the "Remove" or "Revoke Access" Option: You'll typically see an option like "Remove," "Disconnect," or "Revoke Access" associated with that app. Click or tap this option.
Confirm Your Decision: Chase will likely prompt you with a confirmation message, explaining what will happen once you disconnect the app (e.g., it will no longer be able to access new data). Read this carefully and then confirm your decision to disconnect.
Step 4: Verify the Disconnection
After you've initiated the disconnection, it's crucial to verify that the access has indeed been revoked.
Double-Check in Chase
Go back to the "Linked apps and websites" section in your Chase online banking or mobile app. The application you just disconnected should no longer appear on the list of active connections. If it does, try the disconnection process again.
Check Within the Third-Party App (Optional, but Recommended)
For an extra layer of assurance, you can also try to access your Chase account from within the third-party application itself. If the disconnection was successful, the app should no longer be able to refresh your Chase data and might even prompt you to re-link your bank account. If it does, simply do not proceed with re-linking.
Step 5: Consider Plaid Portal for Comprehensive Control
While disconnecting through Chase is effective for stopping new data sharing, Plaid offers its own portal where you can manage all your connected financial accounts across all institutions that use Plaid. This can be a powerful tool for a holistic view of your data sharing.
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Accessing Plaid Portal
Visit Plaid Portal: Go to
my.plaid.com
.Log In or Sign Up: You'll need to log in to your Plaid Portal account. If you don't have one, you might need to create one using an email address associated with your financial accounts.
View Connected Apps: Once logged in, you'll see an "Overview" tab or a similar section that lists all the apps and financial institutions connected via Plaid.
Disconnect from Plaid Portal:
Click on the name of the specific app or service you wish to manage.
Look for a section like "Manage connections" and select "Disconnect app."
You may be asked to select the financial institution (in this case, Chase) to remove.
Confirm the disconnection.
Important Note on Data Deletion
Disconnecting an app prevents it from accessing any additional data via Plaid going forward. However, it may not remove data you've already shared with the app and that the app has already stored in their systems. To ensure data is deleted from the app, we strongly recommend contacting the app's support team directly and requesting data deletion in accordance with their privacy policy.
Step 6: Review Your Overall Security Habits
Disconnecting Plaid is an excellent step, but it's part of a larger picture of financial security.
Regularly Review Linked Apps
Make it a habit to periodically review the "Linked apps and websites" section in your Chase account. Unused or unfamiliar connections should be disconnected promptly.
Strengthen Passwords
Use strong, unique passwords for your Chase account and all other financial applications. Consider using a password manager.
Enable Two-Factor Authentication (2FA)
If you haven't already, enable 2FA on your Chase account and any other critical financial platforms. This adds an extra layer of security.
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Be Wary of Phishing Attempts
Always be suspicious of unsolicited emails or messages asking for your financial information. Chase will never ask for your password via email or text.
By following these steps, you empower yourself with greater control over your financial data and enhance your overall online security posture.
10 Related FAQ Questions
How to: Check which apps are linked to my Chase account?
You can easily check by logging into your Chase online banking or mobile app. On the website, go to "Security & privacy" and then "Linked apps and websites." In the mobile app, navigate to "Profile & Settings" > "Settings" > "Security Center" > "Linked apps and websites."
How to: Reconnect an app to Chase after disconnecting it?
If you decide to reconnect an app later, you will need to re-initiate the connection process from within the third-party app itself. Follow the app's instructions for linking a financial institution, and it will guide you through the secure connection via Plaid.
How to: Know if an app uses Plaid to connect to Chase?
Many financial apps will explicitly state that they use Plaid during their linking process. You might see the Plaid logo or a message indicating "Powered by Plaid." If unsure, you can often find this information in the app's FAQ or privacy policy, or by checking Plaid's website for a list of partners.
How to: Delete my data from Plaid's systems after disconnecting?
You can delete financial accounts you've connected using Plaid through the Plaid Portal (my.plaid.com
). Log in, go to the "Accounts" section, select the financial institution (Chase), and then choose "Delete from Plaid."
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How to: Ensure my data is completely removed from a third-party app?
Disconnecting through Chase or Plaid Portal stops future data sharing. To ensure data already shared is deleted from the app's systems, you must directly contact the support team of that specific third-party app and request data deletion in accordance with their privacy policy.
How to: Protect my Chase account from unauthorized third-party access in the future?
Regularly review your "Linked apps and websites" in Chase, use strong, unique passwords, enable two-factor authentication, and be cautious about granting access to new apps unless you fully trust them and understand their data practices.
How to: Tell the difference between a legitimate Plaid connection and a scam?
Legitimate Plaid connections will always occur within the context of linking an app to your bank, and you'll typically be redirected to your bank's secure login portal through Plaid. Be suspicious of unsolicited requests for your bank credentials or any prompts that seem unusual.
How to: Handle issues if an app won't disconnect from Chase?
If you're having trouble disconnecting an app through Chase, first try the Plaid Portal (my.plaid.com
) to see if you can disconnect it there. If issues persist, contact Chase customer support for assistance, explaining that you want to revoke a third-party app's access.
How to: Understand what data Plaid shares with connected apps?
When you connect an account via Plaid, you usually see a clear consent screen outlining what type of data the app is requesting (e.g., account balances, transaction history). Plaid only shares the data you explicitly authorize. You can find more details on plaid.com/how-it-works-for-consumers/
.
How to: Find Chase Bank's official security and privacy resources?
Chase provides extensive resources on its official website. Look for sections like "Security Center," "Privacy & Security," or "Digital Security" on chase.com
. These pages offer valuable information on how Chase protects your data and tips for keeping your account secure.
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