Have you ever found yourself needing a receipt from Southwest Airlines, perhaps for expense reports, budgeting, or just your personal records? It's a common need, and thankfully, Southwest makes it relatively straightforward to obtain your flight receipts. This comprehensive guide will walk you through every step of the process, ensuring you can get your hands on that important document with ease.
Let's dive in!
Getting Your Southwest Airlines Receipt: A Step-by-Step Guide
There are a few primary ways to retrieve your Southwest Airlines receipt, depending on whether your flight is upcoming or has already occurred, and if you have a Rapid Rewards account. We'll cover each scenario in detail.
Step 1: Determine Your Receipt Retrieval Path
Before we begin, let's figure out the best approach for you. Do any of these describe your situation?
I have a Southwest Rapid Rewards account and the flight is linked to it. (This is the easiest path!)
I don't have a Rapid Rewards account, or the flight wasn't linked, but I have my confirmation number and passenger details. (Still very manageable!)
I need a receipt for a past flight, and I don't have the confirmation number handy. (A bit more digging, but usually solvable!)
I need a receipt for a corporate travel booking made through SWABIZ. (Specific process for business travelers.)
Once you've identified your scenario, proceed to the relevant step below.
Step 2: Accessing Your Receipt via Southwest.com (Recommended for Most)
The Southwest Airlines website is your primary hub for managing reservations and retrieving receipts.
Sub-heading: For Rapid Rewards Members (Upcoming or Past Flights within 18 Months)
If you have a Rapid Rewards account and your flight was associated with it, this is the most convenient method.
Go to the Southwest Airlines Website: Open your web browser and navigate to
Southwest.com Log In to Your Rapid Rewards Account: In the top right corner of the homepage, click on "Log In." Enter your Rapid Rewards account number or username and your password. Then click "Log In."
Navigate to "My Account": Once logged in, you'll see "My Account" in the top navigation. Click on it.
Select the "Trips" Tab: Within your "My Account" dashboard, you'll find various tabs. Click on the "Trips" tab.
Locate Your Flight:
For Upcoming Flights: Your upcoming reservations will be displayed. Click on the trip name to view its details. Look for an option like "Resend Receipt" or "View Receipt."
For Past Flights: Scroll down to the "Past Trips" section. You'll see a list of your completed flights. Find the specific flight for which you need a receipt and click on "View Receipt."
Review and Print Your Receipt: A detailed receipt will be displayed, showing your fare, taxes, fees, and any additional purchases. You can then use your browser's print function (usually Ctrl+P on Windows or Command+P on Mac) to print a physical copy or save it as a PDF.
Sub-heading: For Non-Rapid Rewards Members or Unlinked Flights (Upcoming or Past Flights within 18 Months)
Even if you don't have a Rapid Rewards account, or your flight wasn't linked, you can still retrieve your receipt if you have the confirmation number.
Go to the Southwest Airlines Website: Open your web browser and navigate to
Southwest.com Navigate to "Manage Reservation": On the homepage, look for a link or section called "Manage Reservation" or "Check In/Change Flight." You can also often find this directly via the main navigation menu under "Flights."
Enter Your Flight Information: You'll be prompted to enter:
Your Confirmation Number (this is crucial!)
The First Name of a passenger on the reservation.
The Last Name of a passenger on the reservation.
After entering the details, click "Lookup reservation" or a similar button.
Access Your Receipt:
For upcoming flights, you might see an option to "Resend Receipt" to the purchaser's email address.
For past flights, if available, you might see a "View Receipt" option. If not, the "Resend Receipt" option is your best bet.
Print or Save Your Receipt: Once the receipt is displayed or resent to your email, you can print it or save it as a PDF.
Important Note: Southwest Airlines typically allows receipt retrieval for trips within 18 months of the travel date. If your trip was more than 18 months ago, you will likely need to contact customer service (see Step 4).
Step 3: Using the Southwest Mobile App
The Southwest Airlines mobile app offers a convenient way to access your flight information and receipts on the go.
Download and Open the App: If you haven't already, download the Southwest Airlines app from your device's app store (Google Play Store for Android, Apple App Store for iOS). Open the app.
Log In: Log in with your Rapid Rewards account credentials. If you don't have an account, you might be able to look up a reservation with your confirmation number, similar to the website process.
Go to "Trips": Look for a "Trips" or "My Trips" section within the app.
Select Your Flight: Tap on the specific upcoming or past flight for which you need the receipt.
Locate Receipt Option: Within the trip details, look for an option like "View Receipt" or "Email Receipt."
Email or View Receipt: You can often choose to have the receipt emailed to you, or view it directly in the app. From there, you can potentially share or print it.
Step 4: Contacting Southwest Airlines Customer Service (For Older Receipts or Issues)
If you've tried the online methods and are unable to retrieve your receipt (e.g., the trip was over 18 months ago, or you're encountering technical issues), reaching out to customer service is the next step.
Gather Your Information: Before calling, have as much information as possible ready:
Full Name as it appeared on the reservation.
Dates of Travel.
Origin and Destination Airports.
Confirmation Number (if you have it).
Credit Card used for the purchase (last four digits, card type, name on card).
Rapid Rewards Number (if applicable).
Call Southwest Customer Service: The general customer service number for Southwest Airlines is 1-800-I-FLY-SWA (1-800-435-9792). Be prepared for potential wait times, especially during peak hours.
Explain Your Need: Clearly state that you need a receipt for a past flight and provide them with all the details you've gathered. They will likely verify your identity before providing the receipt.
Request Email or Mail: Ask them to email the receipt to your preferred email address. If email isn't an option for some reason, inquire if they can mail a physical copy.
Step 5: Special Case - Corporate Travel Receipts (SWABIZ)
If your flight was booked through SWABIZ, Southwest's corporate booking tool, the process for retrieving receipts might be slightly different and managed through that platform.
Access SWABIZ: Go to
SWABIZ.com Log In to Your Corporate Account: Log in with your company ID and your personal Rapid Rewards account or travel manager credentials.
Navigate to Travel Management: Within the SWABIZ platform, there will be sections for managing bookings and expenses. Look for "Manage Reservations," "Past Travel," or an "Expense Reports" section.
Retrieve Receipt: The process within SWABIZ will allow you to view and print receipts for flights booked through that system. If you're a traveler, your company's travel manager might also be able to assist you in retrieving the receipt.
Contact SWABIZ Support: If you encounter difficulties, SWABIZ typically has its own dedicated support line for corporate travelers. This information can usually be found on the SWABIZ website. For questions related to your SWABIZ account, you can call 1-888-479-2249 (Monday through Friday, 5:00 a.m. - 12:00 a.m. CT). To cancel or change a reservation or request a copy of a past receipt, you can also try 1-800-435-9792.
10 Related FAQ Questions
Here are 10 frequently asked questions about Southwest Airlines receipts, with quick answers:
How to get a receipt for an in-flight purchase?
In-flight purchases typically generate a separate receipt at the time of purchase. If you didn't receive one or need a duplicate, check your credit card statement for the transaction details. For specific issues, contact Southwest Customer Service.
How to get a receipt if I paid with a Southwest gift card or travel fund?
If you used a Southwest gift card or travel fund, the receipt retrieval process is the same as for any other payment method (via your Rapid Rewards account, Manage Reservation, or Customer Service), as the payment method is recorded on the itinerary.
How to find my Southwest Airlines confirmation number?
Your confirmation number is typically found in the subject line and body of your flight confirmation email. If you have a Rapid Rewards account, it will also be visible under your "Trips" section when logged in.
How to print a receipt for a canceled Southwest flight?
If you canceled a flight, the original purchase receipt should still be available via your Rapid Rewards account or "Manage Reservation" using the original confirmation number. The refund or credit information will be on a separate transaction record.
How to get a receipt for a flight booked by someone else?
If someone else booked the flight for you, they would be considered the "purchaser." You would need their assistance to access the receipt through their Rapid Rewards account or by using the confirmation number and their name on the "Manage Reservation" page. Alternatively, you can contact customer service with all available details.
How to get a detailed receipt showing fare breakdown and taxes?
When you retrieve your receipt through Southwest.com (My Account > Trips > View Receipt) or via Customer Service, the displayed receipt should provide a detailed breakdown of the fare, taxes, and any additional fees.
How to get a receipt if I don't have internet access?
If you don't have internet access, your primary option is to call Southwest Customer Service at 1-800-435-9792. They can typically email or mail the receipt to you.
How to get a receipt for a trip older than 18 months?
For trips older than 18 months, you must contact Southwest Airlines Customer Service at 1-800-435-9792. They have access to older records and can assist you in retrieving the receipt.
How to request a receipt to be resent to my email?
When looking up your reservation on Southwest.com via "Manage Reservation," you'll often see a "Resend Receipt" option that will send the receipt to the email address associated with the purchaser of the ticket.
How to ensure I always get my Southwest receipts automatically?
Always link your Rapid Rewards number to your booking when purchasing a flight. This ensures all your travel details, including receipts, are easily accessible through your Rapid Rewards account. Also, ensure your email address on file with Southwest is current and check your spam/junk folder for confirmation emails.
