Traveling with Your Furry Friend: A Comprehensive Guide to Southwest Airlines Pet Policy
Are you dreaming of your next vacation, but the thought of leaving your beloved cat or dog behind gives you paws? Fear not, fellow pet parent! Southwest Airlines offers a pet-friendly option for in-cabin travel, allowing your small, vaccinated domestic cat or dog to join you on your domestic adventures. This lengthy guide will walk you through every step, ensuring a smooth and stress-free journey for both you and your four-legged companion.
Step 1: Are You Ready to Embark on this Pet-Friendly Journey?
Before we even dive into the nitty-gritty details, let's take a moment to consider if flying with your pet is the right choice for them. While the idea of having your furry friend by your side on vacation is wonderful, air travel can be stressful for animals. Is your pet generally calm and adaptable? Do they handle confinement well? If your pet is prone to anxiety, extreme vocalization, or aggression, consider alternative arrangements like a trusted pet sitter or a pet boarding facility. Their comfort and safety are paramount!
Key Considerations:
Pet Temperament: Is your pet calm and able to handle enclosed spaces and unfamiliar sounds?
Health: Is your pet in good health and up-to-date on all vaccinations? Flying can put additional stress on an animal's system.
Age: Southwest requires pets to be at least 8 weeks old.
If you've thoughtfully considered these points and feel confident your pet is a good candidate for air travel, then let's get started!
How To Travel With A Pet On Southwest Airlines |
Step 2: Understanding Southwest's Pet Travel Policy
Southwest Airlines has specific rules and regulations for in-cabin pet travel. Familiarizing yourself with these before you book is crucial to avoid any last-minute surprises at the airport.
2.1. Who Can Fly? (Species and Age)
Southwest Airlines only permits small, vaccinated domestic cats and dogs to travel in the cabin.
Pets must be at least eight (8) weeks old to travel.
Other types of pets, such as rabbits, birds, or rodents, are not allowed in the cabin.
2.2. Carrier Requirements: Your Pet's In-Flight Home
Your pet's carrier is their safe haven during the journey, and it must meet Southwest's strict guidelines.
Dimensions: The carrier must be able to fit under the seat in front of you. Southwest's specific dimensions are:
Southwest Airlines Pet Carrier: 17” (L) x 10” (W) x 9.5” (H)
Other carriers: Maximum dimensions of 18.5” (L) x 13.5” (W) x 9.5” (H).
Type: Both soft-sided and hard-sided carriers are generally accepted, as long as they meet the size requirements.
Functionality: The carrier must be leak-proof and well-ventilated. This is essential for your pet's comfort and hygiene.
Space: Your pet must be able to stand up and turn around easily inside the carrier. No part of your pet can extend out of the carrier at any time.
2.3. Limited Space: Reserve Early!
Southwest Airlines limits the number of pet carriers allowed on each flight. This is a crucial detail!
Generally, Southwest allows up to six pet carriers per scheduled flight.
Pet reservations are handled on a first-come, first-served basis.
Do not underestimate the importance of booking your pet's spot well in advance! If the limit is reached, your pet will not be allowed to fly, even if you have a confirmed passenger ticket.
2.4. Fees and Payment
There's a cost associated with bringing your furry co-pilot.
The Pet Fare is $125 each way per pet carrier for travel within the U.S. Mainland.
For travel between the Hawaiian Islands, the fee is $35 each way per pet carrier.
The Pet Fare is refundable if you cancel your reservation.
Important: The Pet Fare must be paid at the airport ticket counter with an accepted credit card. You cannot pay this fee online or with Southwest gift cards/flight credits.
Tip: Read once for gist, twice for details.
2.5. Behavior and Conduct
Your pet needs to be a polite passenger!
Pets must remain secured in their pet carrier at all times while in the gate area, during boarding/deplaning, and for the entire flight.
Disruptive behavior (e.g., excessive whining/barking, growling, biting, lunging, urinating/defecating in the cabin/gate area) may result in your pet being denied transportation.
2.6. No Checked Baggage or Cargo Travel
Southwest Airlines does not transport pets as checked baggage or cargo. All pets must travel in the cabin with their owner.
2.7. Restricted Destinations
Southwest Airlines does not accept pets on flights to or from Hawaii (except inter-island travel) or on international itineraries.
Specific requirements may apply for customers traveling to Puerto Rico.
Step 3: Booking Your Pet's Spot
This is a critical step, as Southwest handles pet reservations differently from human tickets.
3.1. Book Your Own Flight First
Go ahead and book your human ticket(s) on Southwest's website as usual.
3.2. Call Southwest to Add Your Pet
You cannot add your pet to your reservation online.
Once your flight is confirmed, immediately call Southwest Airlines at 1-800-I-FLY-SWA (1-800-435-9792).
Inform the customer service representative that you wish to add a pet to your existing reservation.
They will ask for your flight details and verify if there is space available for your pet on that specific flight.
It's a good idea to have your pet's name, breed, and approximate weight ready, although Southwest doesn't typically ask for extensive pet details beyond confirming they are a cat or dog.
Step 4: Pre-Flight Preparation for Your Pet
Preparation is key to a smooth journey for your furry friend.
4.1. Acclimate Your Pet to the Carrier
Several weeks before your trip, start acclimating your pet to their carrier. Leave it open in a comfortable spot, put treats inside, and encourage them to go in and out voluntarily.
Gradually increase the time they spend inside with the door closed, and even practice short car rides in the carrier. This will make the flight much less stressful.
4.2. Vet Visit and Health Checks
While Southwest does not require a health certificate or specific vaccination records for domestic pet travel, it's always a good idea to consult your veterinarian before flying.
Your vet can confirm your pet is healthy enough to travel and discuss any potential concerns.
They may also recommend calming supplements or mild sedatives if your pet is prone to anxiety, though many airlines advise against heavy sedation due to potential respiratory issues at altitude. Always follow your vet's advice.
QuickTip: The more attention, the more retention.
4.3. Grooming and Hygiene
Ensure your pet is clean and well-groomed before the flight. This contributes to their comfort and is considerate of other passengers.
Consider a nail trim to prevent accidental scratches to the carrier or yourself.
4.4. Essential Packing List for Your Pet's Carry-On
Remember, the pet carrier counts as either your personal item or a regular carry-on bag.
Absorbent bedding: A comfortable, absorbent pad or blanket for the carrier in case of accidents.
Water bottle and collapsible bowl: For offering water during layovers or after landing. Do not offer large amounts of water right before or during the flight to minimize the risk of accidents.
Small baggies for waste: Accidents happen! Be prepared.
A few favorite small toys or a chew toy: To provide comfort and distraction.
Treats: For positive reinforcement and to help with potential ear pressure during ascent/descent (chewing can help equalize pressure).
Leash and harness/collar: You'll need to remove your pet from the carrier at the security checkpoint.
Step 5: Day of Travel: Airport Procedures
The big day is here! Arriving prepared will make all the difference.
5.1. Arrive Early!
Southwest recommends arriving at the airport at least two hours, but no more than four hours, before your scheduled flight if you're traveling with a pet. This extra time is crucial.
5.2. Check-in at the Ticket Counter
Head directly to the Southwest Airlines ticket counter (not the self-service kiosks).
Inform the agent you are traveling with a pet.
The agent will verify your pet and carrier meet the requirements and collect the $125 (or $35 for inter-island Hawaiian flights) one-way Pet Fare. Remember, credit card payment only.
You will receive a special "Cabin Pet" tag for your carrier.
5.3. Security Checkpoint
At the TSA security checkpoint, you will need to remove your pet from their carrier.
You will hold your pet and walk through the metal detector with them.
The empty pet carrier will go through the X-ray machine with your other belongings.
Keep your pet on a leash during this process to ensure they don't dart away.
All pet carriers are subject to being searched.
5.4. Pet Relief Areas
Most airports have designated pet relief areas, both pre- and post-security.
Familiarize yourself with their locations at your departure and layover airports before you travel.
Take your pet to a relief area immediately before boarding to give them one last chance to relieve themselves.
Southwest will not "hold" a flight for you to take your pet to a relief area.
Step 6: Onboard the Aircraft
Now for the final leg of the journey!
6.1. Boarding and Seating
Customers traveling with pets will board with their assigned boarding group.
You cannot sit in an exit row seat or a seat with no under-seat stowage in front of you (e.g., bulkhead seats). This is because the carrier must fit under the seat in front of you.
A window or middle seat typically offers slightly more under-seat space for the carrier.
6.2. Stowing the Carrier
QuickTip: Pause at transitions — they signal new ideas.
Your pet carrier must be stowed under the seat in front of you during taxi, takeoff, landing, and the entire flight.
Ensure it's placed securely and does not obstruct the aisle or the space of other passengers.
6.3. During the Flight
Your pet must remain inside their carrier for the entire duration of the flight. This is for their safety and the comfort of all passengers.
Do not take your pet out of the carrier or attempt to let them sit on your lap or the seat. Flight attendants will enforce this rule.
Monitor your pet for signs of distress. If they seem anxious, try to speak to them calmly and reassuringly.
Offer small sips of water from their collapsible bowl if the flight is long, but sparingly.
Step 7: Arrival and Beyond
Congratulations, you and your pet made it!
7.1. Deplaning
Wait until the seatbelt sign is off and it's safe to retrieve your pet's carrier from under the seat.
Keep your pet in the carrier until you are in a designated pet relief area or outside the airport terminal.
7.2. Locate a Pet Relief Area
Find the nearest pet relief area at your arrival airport to allow your pet to stretch their legs and relieve themselves after the flight.
7.3. Post-Flight Care
Once you've reached your final destination, allow your pet to decompress. Offer them food, water, and plenty of opportunities to stretch and explore their new surroundings.
Keep an eye on them for any lingering signs of stress or illness.
By following these steps, you'll be well-equipped for a successful and stress-free journey with your beloved pet on Southwest Airlines.
10 Related FAQ Questions
How to Prepare My Pet for Air Travel on Southwest?
Prepare your pet by gradually acclimating them to their carrier in the weeks leading up to the flight. Make the carrier a comfortable and positive space with treats and toys. Consult your vet for a health check and advice on managing potential anxiety.
How to Book a Pet Reservation on Southwest Airlines?
First, book your own flight. Then, immediately call Southwest Airlines at 1-800-I-FLY-SWA (1-800-435-9792) to add your pet to your reservation. Pet spots are limited (usually six per flight) and are first-come, first-served.
How to Choose the Right Pet Carrier for Southwest Airlines?
Tip: The details are worth a second look.
Select a carrier that is leak-proof, well-ventilated, and allows your pet to stand up and turn around comfortably. It must fit under the seat in front of you, with maximum dimensions of 18.5” L x 13.5” W x 9.5” H (or use the Southwest Airlines Pet Carrier: 17” L x 10” W x 9.5” H).
How to Pay the Pet Fee on Southwest Airlines?
The pet fare of $125 each way (U.S. Mainland) or $35 each way (Hawaiian inter-island) must be paid with an accepted credit card at the airport ticket counter on the day of travel. You cannot pay this fee online.
How to Go Through Security with My Pet on Southwest Airlines?
At the TSA checkpoint, you will need to remove your pet from their carrier and carry them through the metal detector. The empty carrier will go through the X-ray machine. Always keep your pet leashed.
How to Keep My Pet Calm During a Southwest Flight?
Ensure your pet is comfortable in their carrier, provide familiar bedding, and offer small treats (especially during ascent/descent to help with ear pressure). Avoid overfeeding before the flight. Speak to them calmly and reassuringly.
How to Find Pet Relief Areas at Airports for Southwest Flights?
Most airports have designated pet relief areas. Check the airport's website or app, or look for signs at the airport. It's advisable to locate these before your departure and during any layovers.
How to Handle Pet Accidents on a Southwest Flight?
Be prepared with absorbent bedding and plastic bags in your pet's carry-on. If an accident occurs, discreetly clean it up and dispose of waste properly. Alert a flight attendant if you need assistance, but remember your pet must remain in their carrier.
How to Fly with a Service Animal on Southwest Airlines?
Trained service dogs are exempt from pet fees and carrier requirements, but specific documentation (U.S. DOT Service Animal Air Transportation Form) is required and should be submitted in advance. They must be under your control, well-behaved, and not occupy a seat or block the aisle. Emotional Support Animals (ESAs) are now generally treated as pets on Southwest.
How to Avoid Getting Denied Boarding with My Pet on Southwest?
Ensure your pet meets all policy requirements (age, vaccinations, carrier size, and behavior). Book your pet's spot well in advance by calling Southwest. Arrive early at the airport to complete check-in and payment, and adhere strictly to the rules of keeping your pet in its carrier during the flight.