Set It and Forget It: Your Ultimate Guide to Setting Up Auto Pay on the My Verizon App!
Are you tired of remembering bill due dates? Do you sometimes get hit with late fees that feel completely avoidable? What if I told you there's a simple, stress-free way to ensure your Verizon bill is always paid on time, and you might even snag a discount while you're at it? Well, you're in the right place! This comprehensive guide will walk you through every step of setting up Auto Pay on the My Verizon app, transforming your bill payment experience from a chore into a breeze.
Step 1: Let's Get Started! Do You Have the My Verizon App?
Before we dive into the nitty-gritty, let's make sure you have the essential tool for this process.
Do You Already Have It Installed?
Yes! Great! Head straight to Step 2.
Not yet? No problem at all! This is a quick fix.
For iPhone users: Open the App Store on your device.
For Android users: Open the Google Play Store on your device.
In the search bar, type "My Verizon" and tap on the search icon.
Look for the official "My Verizon" app (it usually has the Verizon logo).
Tap "Get" or "Install" and follow the on-screen prompts to download and install the app.
Once installed, open the app and log in using your Verizon account credentials. If you've forgotten your username or password, there are usually "Forgot username" or "Forgot password" links to help you recover them. Make sure you're logging in as the Account Owner or an Account Manager to have the necessary permissions for setting up Auto Pay.
Step 2: Navigating to the Auto Pay Section
Now that you're successfully logged into the My Verizon app, let's find our way to the Auto Pay setup.
Locating the Billing Tab
From the app's home screen, look for a tab or icon typically labeled "Bill," "Billing," or "Me." This is usually located at the bottom of the screen. Tap on it.
Finding the Auto Pay Option
Once you're in the billing section, you might see your current balance prominently displayed. Scroll down a bit, and you should find an option related to Auto Pay. It might be labeled:
"Auto Pay"
"Manage Auto Pay"
"Enroll in Auto Pay"
Tap on this option to proceed.
Step 3: Choosing Your Payment Method for Auto Pay
This is a crucial step where you select how your recurring payments will be made. Verizon offers a few convenient options.
Understanding Your Options
Verizon allows you to use a:
Bank Account (Checking or Savings): This is often the preferred method if you want to qualify for potential Auto Pay discounts, especially for mobile and Fios services. You'll need your bank's routing number and your account number.
Debit Card: Similar to a bank account, using a debit card (linked to your checking account) can also make you eligible for discounts.
Credit Card: You can use a credit card for Auto Pay, but be aware that certain credit cards might not qualify you for the monthly Auto Pay discount. If you have a Verizon Visa Card, this typically does qualify for discounts and can even earn you rewards!
Adding Your Payment Information
On the Auto Pay setup screen, you'll be prompted to "Add a new payment method" or select from any saved payment methods you might have.
If adding a new bank account:
Select "Bank account."
You might have the option to link your bank account securely through your online banking login (often via a service like Trustly) or to manually enter your routing and account numbers. The online banking method is generally faster and more secure.
Follow the prompts to enter your bank details carefully.
If adding a new credit or debit card:
Select "Credit or debit card."
Enter your card number, expiration date, and security code (CVV).
Ensure all details are accurate to avoid any issues.
Step 4: Selecting Your Auto Pay Date
Verizon gives you some flexibility in choosing when your Auto Pay payment will be processed each month.
Understanding Payment Dates
The app will typically present you with a few available dates that align with your billing cycle. These dates are designed to ensure your payment is made before your bill's due date, helping you avoid late fees.
Choose the day of the month that works best for you and your financial cycle.
Important Note: If your chosen date falls on a weekend or holiday, the payment will usually be processed on the next business day.
Step 5: Reviewing and Enrolling in Auto Pay
You're almost there! This is the final step to activate your Auto Pay.
Confirming Your Details
Before finalizing, the app will display a summary of your Auto Pay settings:
Chosen payment method
Selected payment date
Potential discount information (if applicable)
Carefully review all the information to ensure it's correct.
Agreeing to Terms and Conditions
You will be required to review and agree to the Auto Pay Terms & Conditions. It's always a good idea to read these thoroughly so you understand the agreement, including how payments are processed, what happens if a payment fails, and how to cancel Auto Pay if needed.
Check the box or tap the button to indicate that you accept the terms and conditions.
Finalizing Enrollment
Tap on the "Enroll," "Confirm," or "Accept and Enroll" button to complete the setup.
You should receive an immediate confirmation within the app, and often an email or text message, confirming that your Auto Pay has been successfully set up.
Step 6: What to Expect After Enrollment
Congratulations! You've successfully set up Auto Pay. Here's what happens next:
Your First Auto Pay Payment
It's important to note that your current bill might still need to be paid manually. Auto Pay typically begins with your next billing cycle. The confirmation message should clarify when your first automatic payment will occur.
You will receive a notification (email or text, based on your communication preferences) at least 10 days before your scheduled Auto Pay date, informing you of the payment amount and date.
Monthly Discounts (If Applicable)
If you've used a qualifying payment method (like a bank account, debit card, or Verizon Visa Card) and are on an eligible plan, your monthly discount will typically apply starting with your next full bill cycle after enrollment.
Keep an eye on your future bills to see the discount reflected! These discounts can be substantial, sometimes up to $10 per line or more, depending on your plan and services (mobile, Fios, etc.).
Peace of Mind
No more worrying about remembering due dates! Your Verizon bill will now be paid automatically and on time each month. This helps you avoid late fees and ensures uninterrupted service.
Related FAQ Questions
Here are 10 common questions about Verizon Auto Pay with quick answers:
How to check if my Verizon plan is eligible for an Auto Pay discount?
You can check your plan details in the My Verizon app under the "Plan" or "Account" section, or visit the Verizon website's Auto Pay FAQs for eligible plans (typically Unlimited plans and certain Fios plans qualify, especially with bank account/debit card enrollment).
How to change my Auto Pay payment method in the My Verizon app?
Open the My Verizon app, go to the "Bill" or "Me" tab, then select "Manage Auto Pay" or "Payment settings." You'll see options to edit or add a new payment method.
How to change my Auto Pay payment date?
Within the "Manage Auto Pay" section in the My Verizon app, you should find an option to modify your payment date. Verizon typically offers a few dates aligned with your billing cycle.
How to temporarily pause Auto Pay?
Verizon generally does not allow pausing Auto Pay once enrolled. However, you can make a one-time payment for the full balance, and your next scheduled Auto Pay payment will be skipped. You can also turn off Auto Pay entirely and re-enroll later if needed.
How to cancel Auto Pay on Verizon app?
Navigate to the "Bill" or "Me" tab in the My Verizon app, then "Manage Auto Pay." You should see an option to "Turn off" or "Discontinue" Auto Pay.
How to know when my first Auto Pay payment will be taken?
After enrolling, the My Verizon app will provide confirmation, often specifying the date of your first automatic payment. You'll also receive a notification (email/text) at least 10 days before the payment is due.
How to ensure I receive the Auto Pay discount?
To receive the monthly discount, you typically need to enroll in Auto Pay and paper-free billing using a bank account, debit card, or Verizon Visa Card as your payment method, and be on an eligible plan.
How to make a one-time payment if Auto Pay is already set up?
Yes, you can make a one-time payment even with Auto Pay enabled. If you pay the full balance, your next Auto Pay payment will usually be skipped. If you pay a partial amount, Auto Pay will cover the remaining balance.
How to find my past Verizon bills in the app?
In the My Verizon app, go to the "Bill" or "Me" tab, then look for "Bill History" or "View Bill Details" to access your past statements.
How to update my billing address if it changes?
You can usually update your billing address in the My Verizon app by going to the "Account" or "Profile & Settings" section and then looking for personal information or address details.
