Thinking about reaching out to a global financial giant like Goldman Sachs in the USA? It can seem a bit daunting, but with the right approach, you can connect with the appropriate department or individual. Goldman Sachs is a vast organization, offering a wide range of services from investment banking to wealth management, and as such, their contact methods are tailored to specific needs.
Ready to navigate the pathways to Goldman Sachs USA? Let's dive in!
Step 1: Identify Your Purpose for Contacting Goldman Sachs
Before you even think about picking up the phone or typing an email, the most crucial first step is to clearly define why you need to contact them. Goldman Sachs serves a diverse clientele, and the way you reach them will depend entirely on your specific inquiry. Are you:
A potential client seeking investment banking services, asset management, or private wealth management?
An individual looking for information on their consumer banking products like Marcus by Goldman Sachs savings accounts or credit cards (e.g., Apple Card, GM Rewards Card)?
An existing shareholder with questions about your stock, dividends, or transfer agent?
A journalist seeking media inquiries?
A job applicant looking for career information?
A vendor or business looking to partner?
Someone with a general inquiry or needing to contact their corporate office?
Understanding your purpose will save you significant time and frustration.
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| How Do I Contact Goldman Sachs Usa |
Step 2: Explore the Official Goldman Sachs Website
The Goldman Sachs official website (
Sub-heading: Navigating the "Contact Us" or "Investor Relations" Sections
Most large corporations, including Goldman Sachs, have a clear "Contact Us" or "Investor Relations" link, usually found in the footer or header of their website.
Look for "Contact Us," "Investor Relations," or "Support." These links are your gateway to specific departmental contacts.
Browse the categories. Once you click, you'll likely see a list of categories (e.g., "Client Support," "Shareholder Information," "Media Inquiries," "Careers"). Select the one that best matches your need.
Step 3: Direct Contact Methods Based on Your Specific Need
Here's a breakdown of how to contact Goldman Sachs USA based on common scenarios:
QuickTip: Go back if you lost the thread.
Sub-heading: For Consumer Banking Products (Marcus by Goldman Sachs, Credit Cards)
If your inquiry relates to consumer products like Marcus savings accounts or Goldman Sachs-issued credit cards (Apple Card, GM Rewards Card), you'll typically find dedicated customer service lines.
Marcus Savings Accounts:
US Toll-Free: +1-855-730-7283
Outside US: +1-212-357-0026
Availability: 24 hours a day / 7 days a week.
Online Chat: Marcus customers can often chat directly through their online dashboard during opening hours.
Mail for Deposits/Correspondence:
Goldman Sachs Bank USA, PO Box 70379, Philadelphia, PA 19176-0379
(For check deposits: make payable to your name or Goldman Sachs Bank USA, endorse with account number and "For Deposit Only at Goldman Sachs Bank USA")
GM Rewards Cards / GM Business Cards:
US Toll-Free (GM Rewards Cards): +1-833-773-0988
US Toll-Free (GM Business Cards): +1-833-773-0990
Availability: 24 hours a day / 7 days a week.
Mail for Payments/Correspondence:
Marcus by Goldman Sachs, PO Box 70321, Philadelphia, PA 19176-0321
(For check payments: include payment stub or make payable to Goldman Sachs Bank USA with 16-digit card number in memo)
Apple Card Support:
Phone: +1-877-255-5923
Sub-heading: For Investor Relations (Shareholders, Prospectus Inquiries)
If you're a shareholder or have questions related to Goldman Sachs' stock, prospectuses, or corporate governance, these are the key contacts:
Goldman Sachs Investor Relations (General Shareholder/Creditor Inquiries):
Address: Goldman Sachs & Co. LLC, 200 West Street, 29th Floor, New York, NY 10282, USA
Tel: +1-212-902-0300
Email: gs-investor-relations@gs.com
This is the primary contact for general investor and creditor inquiries.
Prospectus Department (for stock underwriting information):
Tel: +1-866-471-2526 or +1-212-902-1171
Address: Goldman Sachs & Co. LLC, 100 Burma Road, Jersey City, NJ 07305, USA
Email: prospectus-ny@ny.email.gs.com
Note: For legal reasons, prospectuses may not be sent outside the US. You can typically find them on the SEC EDGAR archives online.
Stock Transfer Agent (Computershare):
For assistance with address changes, dividend information, lost certificates, stock transfers, etc.
Address: Computershare Shareowner Services LLC, P.O. Box 505000, Louisville, KY 40233-5000
US and Canada: +1-800-419-2595
International: +1-201-680-6541
Website:
www.computershare.com
Sub-heading: For Professional Client Services (Investment Banking, Asset Management, Private Wealth Management)
For those seeking to engage Goldman Sachs for their core financial services (investment banking, global markets, asset management, wealth management), direct contact is often initiated through specific business units or relationship managers.
General Inquiries for Client Support / Professional Services:
Main Corporate Number: +1-212-902-1000
This is a central number that can likely direct you to the relevant department.
Goldman Sachs Asset Management (Advisors/Institutional Clients):
Broker/Dealer Support Team: +1-800-292-4726
Independent/RIAs Support Team: +1-866-473-8637
Retirement Services Team: +1-800-559-9778
Online Contact Form: Their Asset Management website (am.gs.com) often has an online contact form for specific inquiries.
Private Wealth Management:
Contact information for Private Wealth Management is typically provided directly to qualified individuals and families. If you are interested in these services, you may need to use the general inquiry number first or look for specific contact forms on their wealth management sections of the website.
Sub-heading: For Media Inquiries
If you are a member of the press, look for a dedicated "Media" or "Press Room" section on the Goldman Sachs website. This will typically provide contact information for their Corporate Communications team.
Sub-heading: For Career Opportunities / Former Employees
QuickTip: Keep a notepad handy.
General Careers Inquiries: The "Careers" section of their website is the best place to start for job applications and general information.
Former Employee Equity Compensation: +1-212-357-1444
HCMforYou (HR-related questions for current/former employees - 401k, contact updates, employment verification, health insurance, etc.):
Americas (toll-free): +1-877-454-7426
Americas (direct): +1-847-883-1048
Americas Email: GS-HCM-Help-Americas@ny.email.gs.com
Sub-heading: For Vendor/Partnership Inquiries
For businesses looking to partner with Goldman Sachs or offer services, the best approach is often to use the main corporate number (+1-212-902-1000) and ask to be directed to the relevant procurement or business development department. Alternatively, look for specific portals or contact forms for vendors on their corporate website.
Step 4: Prepare Your Information Before Contacting
Regardless of the method you choose, being prepared will make your interaction much more efficient.
Have your account number ready (if you're an existing client).
Clearly articulate your question or request. Jot down bullet points if needed.
Be specific. Avoid vague language.
Have any relevant documents or references handy.
Be polite and patient. Goldman Sachs is a large organization, and finding the right person may take a moment.
Step 5: Consider Visiting a Local Office (Limited Applicability)
While not a primary method for general inquiries, Goldman Sachs does have numerous offices across the USA. If your situation requires an in-person meeting (e.g., scheduled with a relationship manager), you would typically have the office address provided to you. For walk-in inquiries or general information, this is generally not recommended. Their offices are primarily for client meetings and business operations, not public inquiries. You can find a list of their US office locations on their website under "Our Firm" -> "Locations."
Frequently Asked Questions (FAQs)
Here are 10 related FAQ questions to help you further:
How to contact Goldman Sachs for general inquiries in the USA?
Tip: Reading twice doubles clarity.
The main corporate number for general inquiries in the USA is +1-212-902-1000. This number can likely direct you to the appropriate department.
How to contact Marcus by Goldman Sachs customer service?
For Marcus savings accounts and CDs, call +1-855-730-7283 (toll-free in US) or +1-212-357-0026 (from outside the US). They are available 24/7.
How to reach Goldman Sachs Investor Relations?
You can email Investor Relations at gs-investor-relations@gs.com or call +1-212-902-0300. Their address is 200 West Street, 29th Floor, New York, NY 10282, USA.
How to get information on a stock being underwritten by Goldman Sachs?
Contact their Prospectus Department at +1-866-471-2526 or +1-212-902-1171, or email prospectus-ny@ny.email.gs.com.
How to contact Goldman Sachs regarding a GM Rewards Card?
Call the US Toll-Free number for GM Rewards Cards at +1-833-773-0988.
Tip: Each paragraph has one main idea — find it.
How to contact Goldman Sachs for career-related questions if I'm a former employee?
For questions regarding your equity awards, contact Goldman Sachs Equity Compensation at +1-212-357-1444. For other HR-related questions, contact HCMforYou in the Americas at +1-877-454-7426 (toll-free) or +1-847-883-1048, or email GS-HCM-Help-Americas@ny.email.gs.com.
How to find a Goldman Sachs office location in the USA?
Visit the "Our Firm" section on the official Goldman Sachs website (
How to send mail to Marcus by Goldman Sachs for deposits?
Mail checks payable to your name or Goldman Sachs Bank USA (with endorsement and account number) to: Goldman Sachs Bank USA, PO Box 4571, Carol Stream, IL 60197-4571.
How to inquire about Goldman Sachs Asset Management services for advisors?
For Broker/Dealer support, call +1-800-292-4726. For Independent/RIAs support, call +1-866-473-8637.
How to contact Goldman Sachs if I have issues with my Apple Card?
For Apple Card specific support, you should call +1-877-255-5923.
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