Do you find yourself at the Kroger checkout, fumbling for your Plus Card and suddenly realizing it's gone missing? Or perhaps you're new to the Kroger shopping experience and eager to unlock those sweet savings and fuel points. Whatever your reason, getting a new Kroger Plus Card is a straightforward process that will quickly have you enjoying all the benefits of being a loyal Kroger customer.
Ready to get started and unlock a world of savings? Let's dive in!
The Power of the Kroger Plus Card
Before we jump into how to get one, let's quickly appreciate why you need one. The Kroger Plus Card isn't just a piece of plastic; it's your key to:
Exclusive Member Pricing: Access lower prices on hundreds of items throughout the store.
Digital Coupons: Load personalized digital coupons directly to your card for instant savings at checkout.
Fuel Points: Earn points on your grocery purchases that can be redeemed for discounts at Kroger Family of Stores Fuel Centers.
Personalized Offers: Receive special promotions and deals tailored to your shopping habits.
Community Rewards: Link your card to a non-profit organization and help them earn donations with every purchase you make.
Now, let's get you set up!
Step-by-Step Guide: How to Get a New Kroger Plus Card
There are a few convenient ways to get a new Kroger Plus Card, whether you're a first-timer or need a replacement.
Step 1: Identify Your Need - Are You New or Replacing an Existing Card?
This is the very first question to ask yourself! Your path might be slightly different depending on whether you're signing up for the first time or need to replace a lost, stolen, or damaged card.
If you're a new customer: Welcome to the Kroger family! You'll be creating a brand new account.
If you're replacing a card: Don't worry, your existing rewards and fuel points are usually linked to your account (often your phone number or email), not just the physical card. You'll simply need to get a new physical card and link it to your existing profile.
Step 2: Choose Your Preferred Method of Obtaining a Card
Kroger offers several convenient options for getting your Plus Card. Pick the one that suits you best!
Option A: Sign Up Online - The Digital Convenience
This is often the quickest and most popular method, allowing you to manage your account from anywhere.
Sub-step 2.A.1: Visit the Kroger Website Open your web browser and navigate to the official Kroger website: www.kroger.com.
Sub-step 2.A.2: Create or Sign In to Your Digital Account
New Users: Look for a "Register" or "Create an Account" option. You'll typically be asked to provide your email address, create a password, and select your preferred store.
Existing Users (Replacing a Card): Click on "Sign In" at the top right of the page and enter your existing email and password. If you don't remember your password, there will be an option to reset it.
Sub-step 2.A.3: Link or Obtain Your Plus Card Number
For New Users: During the registration process, you'll likely be prompted to create a virtual Plus Card number. If not, once your account is created, navigate to "My Account" (usually found at the top right after logging in) and look for a "Plus Card" or "Shopper's Card" section. You might be assigned a digital card number immediately.
For Existing Users (Replacing a Card): If you've been using your phone number at checkout, your Plus Card number is already associated with your online account. You can find this number under "My Account" in the "Plus Card" section. If you want a new physical card, you might need to contact customer service or visit a store (see Option C and D). Sometimes, simply having the digital card number associated with your online account is enough, as you can use your phone number at checkout.
Sub-step 2.A.4: Complete Your Profile Ensure all your information is up-to-date, including your address and phone number. This helps Kroger personalize offers and ensure your account is accurate.
Option B: Download the Kroger Mobile App - Savings in Your Pocket
The Kroger app is an incredibly powerful tool for managing your shopping, coupons, and Plus Card.
Sub-step 2.B.1: Download the App Head to your smartphone's app store (Google Play Store for Android or Apple App Store for iOS) and search for "Kroger." Download and install the official app.
Sub-step 2.B.2: Create or Sign In
New Users: Open the app and follow the prompts to "Create an Account." This will involve providing your email, creating a password, and selecting your preferred store. The app will automatically generate a digital Plus Card number for you.
Existing Users: Sign in with your existing Kroger digital account credentials. Your Plus Card information will be linked.
Sub-step 2.B.3: Access Your Digital Card Once logged in, you'll have access to your digital Plus Card directly within the app. Many stores allow you to simply scan a barcode from your phone at checkout, making a physical card less necessary. You can also add your Plus Card to your phone's digital wallet (like Apple Wallet or Google Pay) for even quicker access.
Option C: Visit Your Local Kroger Store - In-Person Assistance
If you prefer a more traditional approach or need immediate assistance, visiting a store is a great option.
Sub-step 2.C.1: Head to the Customer Service Desk Upon arriving at your local Kroger, proceed to the customer service desk. It's usually located near the front of the store.
Sub-step 2.C.2: Request a New Plus Card Inform the customer service representative that you'd like to get a new Kroger Plus Card.
For New Users: They will guide you through a quick sign-up process, asking for basic information like your name, address, and phone number. You'll receive a physical card on the spot.
For Existing Users (Replacing a Card): Provide them with your phone number or any other identifying information linked to your existing account. They can look up your current Plus Card number and issue you a new physical card that will be linked to your existing rewards.
Sub-step 2.C.3: Link Your New Card (if applicable) If you were replacing a card and received a new physical one, the representative should ensure it's linked to your existing account. Always confirm this before leaving the desk.
Option D: Call Kroger Customer Service - Over the Phone
For those who prefer speaking to someone directly, Kroger's customer service can assist you.
Sub-step 2.D.1: Dial the Customer Service Number Call Kroger Customer Service at 1-800-KRO-GERS (1-800-576-4377). Their hours of operation are generally Monday through Friday, 9:00 AM to 9:00 PM EST.
Sub-step 2.D.2: Explain Your Request Clearly state that you wish to obtain a new Kroger Plus Card.
For New Users: They will register you over the phone and can provide you with a Plus Card number. They may also be able to mail you a physical card.
For Existing Users (Replacing a Card): Provide them with your account details (like your phone number or old Plus Card number if you have it). They can confirm your existing account and arrange for a new physical card to be mailed to you or confirm the digital card number associated with your account.
Step 3: Start Saving!
Once you have your new Kroger Plus Card number (whether digital or physical), you're all set!
At Checkout: When checking out, either swipe your physical card, scan the barcode from your Kroger app, or enter the phone number associated with your account on the keypad.
Clipping Coupons: Remember to regularly check the Kroger app or website for new digital coupons and "clip" them to your card. They'll automatically apply when you purchase the qualifying items.
Tracking Rewards: Monitor your fuel points and savings through your online account or the mobile app.
Frequently Asked Questions (FAQs)
Here are 10 common questions about getting and using your Kroger Plus Card:
How to find my Kroger Plus Card number if I lost my physical card? You can find your Kroger Plus Card number by logging into your Kroger digital account on the website or mobile app. It's usually listed under "My Account" or "Shopper's Card." Alternatively, you can call Kroger Customer Service at 1-800-KRO-GERS (1-800-576-4377) and provide them with your phone number or other identifying information.
How to link a new physical Kroger Plus Card to my existing digital account? If you received a new physical card from the store, it might already be linked if you provided your existing account information. If not, log into your Kroger digital account online or in the app, navigate to the "Plus Card" or "Shopper's Card" section, and there should be an option to link a new card number to your profile. If you encounter issues, contact customer service.
How to use my phone number instead of a physical Kroger Plus Card? At the checkout, when prompted for your Plus Card, simply enter the phone number associated with your Kroger account on the keypad. This will apply all your linked discounts and fuel points.
How to add my Kroger Plus Card to my phone's digital wallet? Open the Kroger app, and usually, there's an option within the digital card section to "Add to Apple Wallet" (for iOS) or "Add to Google Pay" (for Android). Follow the on-screen prompts to complete the process.
How to ensure I'm getting all available discounts with my Kroger Plus Card? To maximize your savings, always make sure you're signed into your digital account on the Kroger app or website and "clip" all relevant digital coupons before you shop. These coupons are automatically applied at checkout when you use your Plus Card or associated phone number.
How to check my Kroger Fuel Points balance? You can check your current Fuel Points balance by logging into your Kroger digital account on the website or mobile app. The balance is typically displayed prominently on your account dashboard.
How to update my personal information associated with my Kroger Plus Card? Log into your Kroger digital account on the website or app, go to "My Account," and you should find sections to edit your personal details, such as your name, address, phone number, and email.
How to sign up for Kroger Community Rewards with my Plus Card?
Visit
How to resolve an issue if my Kroger Plus Card isn't scanning or working? First, try entering your phone number at checkout. If the issue persists, visit the customer service desk at your local Kroger store or contact Kroger Customer Service directly at 1-800-KRO-GERS (1-800-576-4377) for assistance. There might be an issue with your account linking or the physical card itself.
How to get a new Kroger Plus Card if I don't have an email address or smartphone? You can still get a Kroger Plus Card by visiting the customer service desk at any Kroger store. They can sign you up and provide you with a physical card linked to your phone number and mailing address. You can then use your phone number at checkout.
