"Do I have a Kroger card?" This is a question many shoppers ask, especially when they're at the checkout, eyeing those juicy discounts and fuel points. The Kroger Plus Card, or Shopper's Card, is your ticket to savings at Kroger Family of Stores, and knowing if you have one – and how to use it – can significantly impact your grocery budget.
This lengthy guide will walk you through every way to determine if you're already part of the Kroger savings club, and how to make the most of it if you are (or how to join if you're not!).
Step 1: Are You Already Saving? Let's Find Out!
Alright, first things first: Have you ever, in a moment of grocery glory, seen a discount automatically apply at the Kroger checkout? Or perhaps you've been asked for a phone number there? If so, chances are, you might already have a Kroger Plus Card! It's surprisingly easy to have one without actively carrying a physical card. Let's explore the various avenues to confirm your Kroger card status.
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| How Do I Know If I Have A Kroger Card |
Step 2: The Digital Detective - Checking Your Online Account
The quickest and most common way to verify your Kroger card status is through their digital platform. Kroger heavily encourages the use of their online accounts and app, as it centralizes all your benefits.
Sub-heading 2.1: Logging into the Kroger Website
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Open your web browser and navigate to the official Kroger website:
www.kroger.com -
Look for the "Sign In" or "My Account" option, usually located in the top right corner of the homepage. Click on it.
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Enter your email address and password. If you've ever created an account for online ordering, digital coupons, or even just to view weekly ads, you likely have an account.
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Forgotten Password? Don't panic! There's usually a "Forgot Password?" link. Follow the prompts to reset it.
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Once logged in, look for sections like "My Account," "Plus Card," "Rewards," or "Loyalty Program."
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Voila! If you have a Kroger Plus Card linked to your account, you'll typically see your 12-digit Shopper's Card number displayed there. It might also show your associated phone number. If you see this information, congratulations, you have a Kroger card!
Sub-heading 2.2: Exploring the Kroger Mobile App
The Kroger app is a powerhouse for savings and managing your account.
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Download the Kroger app from your device's app store (Google Play Store for Android or Apple App Store for iOS).
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Open the app and select "Sign In." Use the same email and password you would for the website.
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Once signed in, the app often prominently displays your digital Shopper's Card with its barcode and number. You might find it under a "Rewards," "Loyalty," or "My Card" section.
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The app is designed to be your virtual card, so if you're logged in, you definitely have a card linked to your digital account.
Step 3: The In-Store Investigator - Asking at the Store
Sometimes, the simplest approach is the best. If you're at a Kroger store, you can directly inquire about your card status.
Tip: Read the whole thing before forming an opinion.
Sub-heading 3.1: Customer Service Desk
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Head to the Customer Service Desk at any Kroger Family of Stores location.
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Politely explain that you'd like to check if you have a Kroger Plus Card.
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They will likely ask for your phone number (the one you might have used at checkout previously) or your name and address. They can look up your account in their system.
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If an account exists under your information, they can confirm your card number and even issue you a new physical card if you've lost yours.
Sub-heading 3.2: At the Checkout Lane
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The next time you're checking out, before the cashier scans your items, let them know you're unsure if you have a Kroger card.
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They will almost certainly ask if you have a phone number associated with an account. Provide the phone number you typically use for loyalty programs.
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If a card is linked to that number, the discounts will apply. If not, they'll tell you. This is a good way to test it out during a regular shopping trip.
Step 4: The Phone a Friend Method - Calling Customer Service
If you prefer to speak with someone directly and aren't near a store, calling Kroger customer service is a reliable option.
Sub-heading 4.1: Dialing for Dollars (Savings!)
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Find the Kroger customer service number. The general customer service number for Kroger is 1-800-KRO-GERS (1-800-576-4377).
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Explain your query to the representative. Tell them you want to check if you have an existing Kroger Plus Card or loyalty account.
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They will ask for identifying information, such as your phone number, name, and address, to search their database.
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They can confirm if an account exists and provide you with your card number if you need it for online registration or other purposes.
Step 5: What if I Don't Have a Kroger Card? Join the Savings Club!
If, after all your detective work, you discover you don't have a Kroger card, don't fret! Joining is incredibly easy and highly recommended to unlock all the savings.
Sub-heading 5.1: Signing Up Online
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Go to
www.kroger.com -
Follow the prompts to provide your personal information, including your name, address, and phone number. You'll also create a password for your digital account.
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During the registration process, you'll be prompted to link or create a Kroger Plus Card. Often, your phone number will serve as your alternate ID.
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Once registered, you'll have access to digital coupons, fuel points, and personalized offers.
Reminder: Take a short break if the post feels long.
Sub-heading 5.2: Signing Up In-Store
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Visit the Customer Service Desk at any Kroger Family of Stores.
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Inform them you'd like to sign up for a Kroger Plus Card.
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They will assist you in filling out a brief form. You'll provide your name, address, and phone number.
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They will often give you a physical card on the spot, or you can simply use your phone number at checkout.
Step 6: Leveraging Your Kroger Card for Maximum Savings
Once you've confirmed you have a Kroger card, it's time to make it work for you!
Sub-heading 6.1: Digital Coupons
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Clip them! Log into your Kroger digital account (website or app) and browse the hundreds of digital coupons available. Simply click "Clip" and they'll automatically apply at checkout when you use your card. No more physical clipping!
Sub-heading 6.2: Fuel Points
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Earn as you shop! For every dollar you spend on groceries (with some exclusions), you earn fuel points. These points can be redeemed for discounts at Kroger Fuel Centers and participating Shell stations. Keep an eye on those fuel point balances!
Sub-heading 6.3: Personalized Offers
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Tailored savings! Kroger often sends out personalized coupons and offers based on your shopping history. Check your email, postal mail, or your digital account for these exclusive deals.
Sub-heading 6.4: Kroger Pay and Mobile Wallet
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Enhanced rewards! If you have the Kroger Rewards World Elite Mastercard, using Kroger Pay or other mobile wallets (Apple Pay, Samsung Pay, Google Pay) can earn you up to 5% cash back on purchases, with certain limits. Even without the credit card, using Kroger Pay (linked to your Shopper's Card) simplifies checkout and can sometimes offer additional perks.
Frequently Asked Questions
Here are 10 common questions about Kroger cards, with quick answers:
Tip: The details are worth a second look.
How to check my Kroger card balance?
You don't typically check a "balance" on a Kroger Plus Card, as it's a loyalty program, not a gift card or credit card. You check your fuel points balance or digital coupon status via your online Kroger account or the Kroger app.
How to link my phone number to my Kroger card?
When you sign up for a Kroger Plus Card, your phone number is often automatically linked as your alternate ID. You can confirm or update this by logging into your digital account on the Kroger website or app under "My Account" or by asking customer service in-store.
How to find my Kroger card number without the physical card?
Log in to your Kroger digital account on the website or app. Your 12-digit Shopper's Card number will be displayed in the "My Account" or "Plus Card" section. You can also call Kroger customer service.
How to get a new physical Kroger card if I lost mine?
Visit the Customer Service Desk at any Kroger Family of Stores location. They can look up your existing account using your phone number or other identifying information and issue you a new physical card linked to your current account.
How to add digital coupons to my Kroger card?
Log in to your Kroger digital account on the website or app, browse the "Digital Coupons" section, and click "Clip" on the coupons you want to save. They will automatically apply when you use your linked Shopper's Card at checkout.
QuickTip: Compare this post with what you already know.
How to redeem Kroger fuel points?
At a Kroger Fuel Center or participating Shell station, scan your Shopper's Card or enter your alternate ID (phone number) at the pump. The system will prompt you to apply your available fuel point discount.
How to change the phone number associated with my Kroger card?
Log in to your Kroger digital account on the website or app and navigate to "My Account" or "Profile Settings" to update your contact information, including your phone number. You can also contact customer service for assistance.
How to check my Kroger Rewards balance (credit card)?
If you have the Kroger Rewards World Elite Mastercard, you can check your rewards balance by logging into your credit card account online or through the credit card issuer's app (often a different login than your grocery loyalty account).
How to use my Kroger card for online orders?
When placing an order for pickup or delivery on the Kroger website or app, ensure you are logged into your digital account. Your linked Kroger Plus Card benefits and digital coupons will automatically apply to your online order.
How to get the most savings with my Kroger card?
Regularly check and clip digital coupons on the app/website, pay attention to personalized offers, maximize your fuel point earnings, and consider using Kroger Pay or their credit card for additional rewards. Always use your card (or phone number) at checkout!
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