Do you have a Kroger gift card and want to make your shopping experience even smoother? Adding your Kroger gift card to the Kroger app is a fantastic way to keep track of your balance, simplify checkout, and enjoy all the benefits of digital convenience. Let's dive in and get that gift card loaded!
Your Ultimate Guide: Adding a Kroger Gift Card to the Kroger App
Before we begin, imagine a world where you never have to fumble for a plastic gift card again, where your balance is always at your fingertips, and paying is as simple as scanning your phone. That's the power of the Kroger app! Ready to unlock it? Let's go!
Step 1: Download and Log In – The Foundation of Your Digital Savings
The very first thing you'll need is the Kroger app itself. If you don't have it already, now's the perfect time to join the millions who enjoy the ease of digital shopping.
Sub-heading 1.1: Get the App!
For Android users: Head over to the Google Play Store. Search for "Kroger" and look for the official app. Tap "Install."
For Apple users: Open the App Store on your iPhone. Search for "Kroger" and tap "Get" to download and install.
Sub-heading 1.2: Sign In or Create an Account
Once the app is installed, open it up.
Existing Users: If you already have a Kroger.com account, simply enter your email address and password to log in.
New Users: If you're new to Kroger's digital world, you'll need to create an account. This usually involves providing an email address, creating a password, and linking your Shopper's Card. Having a Shopper's Card is essential for most Kroger app features, including managing gift cards and digital coupons. If you don't have one, you can often create a digital Shopper's Card during the account setup process.
Step 2: Navigate to the Gift Card Section – Your Gateway to Digital Wallets
Now that you're logged in, it's time to find where the magic happens for gift cards within the app.
Sub-heading 2.1: Finding the "More" Menu
Most mobile apps keep additional features and settings under a "More" or "Menu" icon.
Look for an icon with three horizontal lines (often called a "hamburger menu") or three dots, usually located in one of the corners of the app screen (top left or bottom right are common). Tap on it.
Sub-heading 2.2: Locating "Gift Card Mall" or "Gift Cards"
Within the "More" menu, you'll see a list of options.
Scroll through the list and look for an option that says "Gift Card Mall" or simply "Gift Cards." This is where Kroger keeps all its gift card-related functionalities. Tap on it to proceed.
Step 3: Adding Your Gift Card – Bringing Your Plastic to Life Digitally
This is the core step! You're about to transform that physical gift card into a digital asset within your app.
Sub-heading 3.1: Choosing "Check Kroger Gift Card Balance" (or similar)
While the goal is to add it, the primary method Kroger provides within the app for managing physical gift cards often starts with a "Check Balance" function that also allows you to input the card details.
Within the "Gift Card Mall" section, you might see options like "Check Kroger Gift Card Balance" or "Add a Gift Card." Select the most relevant option that allows you to input card details.
Sub-heading 3.2: Entering Your Gift Card Details
Get your physical Kroger gift card ready! You'll need two crucial pieces of information:
Gift Card Number: This is typically a long number (often 16 digits, but can vary) found on the back of your gift card. Carefully enter all digits without any spaces or dashes.
PIN (Personal Identification Number): This is usually a 4-digit code located on the back of your gift card, often under a scratch-off strip for security. Gently scratch off the silver strip to reveal the PIN.
Enter both the gift card number and the PIN into the designated fields in the app. Double-check for accuracy! A single misplaced digit can prevent the card from being added.
Sub-heading 3.3: Confirming and Saving
Once you've entered both numbers, tap the "Check Balance" or "Add Card" button.
The app should then display your gift card's current balance and, in many cases, automatically link or save this card to your account for future use. While Kroger's app functionality for explicitly "adding" a gift card to your Kroger Pay wallet might not be as direct as some other retailer apps, by checking the balance and having it recognized, it's often saved for use within Kroger Pay.
Step 4: Using Your Gift Card with Kroger Pay – Seamless Checkout!
This is where the convenience truly shines! Kroger Pay allows you to combine your Shopper's Card, digital coupons, and payment (including gift cards) into one simple scan at checkout.
Sub-heading 4.1: Setting Up Kroger Pay (if not already done)
If you haven't set up Kroger Pay before, you'll need to do so.
From the main menu or even the home screen, look for "Kroger Pay".
Follow the prompts to set it up. This will involve creating a 4-digit PIN for security and adding your preferred payment methods. Once your gift card's balance has been recognized by the app, it should automatically be available as a payment option within Kroger Pay.
Sub-heading 4.2: Paying at Checkout
When you're ready to pay at the store:
Open the Kroger app and tap on "Kroger Pay."
Enter your 4-digit Kroger Pay PIN.
A unique QR code will be generated on your screen.
At the self-checkout or with the cashier, simply scan this QR code. It will apply your Shopper's Card for digital coupons and fuel points, and then process your payment using the funds available, including any linked gift cards. If your gift card balance doesn't cover the full amount, the app will prompt you for a secondary payment method.
Troubleshooting Tips:
Ensure your app is updated to the latest version.
Check your internet connection.
If you encounter issues, try force-closing the app and reopening it.
Verify that your gift card is activated. Some gift cards, especially those purchased online or for pickup, require activation on
Kroger.com/giftcardactivation
You've done it! Your Kroger gift card is now seamlessly integrated into your Kroger app, making your shopping trips easier and more efficient. Enjoy the convenience!
10 Related FAQ Questions
How to check my Kroger gift card balance?
You can easily check your Kroger gift card balance through the Kroger app by navigating to the "Gift Card Mall" and selecting "Check Kroger Gift Card Balance," entering your card number and PIN. Alternatively, you can visit
How to activate a Kroger gift card purchased online or for pickup?
Kroger gift cards purchased online or for pickup often need to be activated. You can usually do this by visiting
How to use multiple Kroger gift cards in the app?
While the Kroger app doesn't explicitly allow you to "combine" balances of multiple gift cards into one digital card, when using Kroger Pay, it typically draws from any available linked gift card balances until they are depleted, then prompts for another payment method.
How to use a Kroger eGift card in the Kroger app?
Kroger eGift cards are usually delivered via email with a link. You can often add these details (card number and PIN) into the "Check Kroger Gift Card Balance" section of the app, and once recognized, they function similarly to physical gift cards within Kroger Pay.
How to troubleshoot if my Kroger gift card isn't linking to the app?
First, ensure you've entered the card number and PIN correctly. Second, verify the gift card has been activated. If issues persist, contact Kroger Customer Service at 1-800-KRO-GERS (1-800-576-4377) for assistance.
How to redeem digital coupons along with a Kroger gift card in the app?
When you use Kroger Pay at checkout, your digital coupons are automatically linked to your Shopper's Card and will be applied before the gift card balance is used for payment.
How to find my Shopper's Card number in the Kroger app?
Your Shopper's Card number is typically linked to your Kroger digital account. You can usually find it in your "Profile Information" or "Account Settings" within the Kroger app. When using Kroger Pay, your Shopper's Card benefits are automatically applied.
How to use Kroger Pay without an internet connection?
Kroger Pay requires an active internet connection (Wi-Fi or cellular data) to generate the QR code and process the transaction. Ensure your device has connectivity when using Kroger Pay.
How to remove a Kroger gift card from the app?
The Kroger app doesn't typically have a direct "remove" option for linked gift cards in the same way it does for credit/debit cards. Once a gift card is recognized, its balance is simply utilized. If you wish to stop seeing a card, you may need to reach out to Kroger customer support.
How to check gift card terms and conditions for Kroger?
You can find the full terms and conditions for Kroger gift cards by visiting
