Navigating your mortgage can sometimes feel like a complex maze, but when it comes to managing your payments, Nationwide Building Society offers relatively straightforward options. Perhaps you've had a change in your income, or simply want to align your mortgage payments with your salary date. Whatever your reason, changing your mortgage payment date with Nationwide is a common request.
Are you ready to take control of your mortgage payments? Let's dive in!
This comprehensive guide will walk you through every step of the process, ensuring you have all the information you need to successfully change your mortgage payment date with Nationwide.
Step 1: Understand Nationwide's Policy on Payment Date Changes
Before you even think about picking up the phone or logging online, it's crucial to understand Nationwide's general policy regarding mortgage payment dates. This will help you manage your expectations and prepare for any potential implications.
Sub-heading: Key Considerations
- Direct Debit Basis: Nationwide mortgages are typically paid via Direct Debit. This means any change to your payment date will involve amending your Direct Debit instructions.
- Processing Time: Direct Debit changes normally take at least two weeks to update. This is a critical point. It means your new payment date might not take effect in the very next month's payment.
- Payment Window: Nationwide generally collects payments between the 1st and 28th of the month. If you're aiming for a date outside this range, it might not be possible.
- Potential for Two Close Payments: Depending on when you submit your request and your desired new date, you might need to make two payments close together. This is because your current payment might still be collected before the new Direct Debit takes effect. For example, if your current payment is the 28th and you want to change to the 1st of the following month, your 28th payment for the current month will still go through, and then your new 1st of the month payment will be collected soon after.
- Confirmation Letter: Nationwide will send you a letter within five working days to confirm when your changes will take place. Keep an eye out for this!
Step 2: Gather Your Information
To make the process as smooth as possible, have all your relevant details ready. This will save you time and potential frustration during the process.
Sub-heading: What You'll Need
- Nationwide Mortgage Account Number: This is essential for identifying your mortgage. You can find this on your annual mortgage statement, within the Nationwide Internet Bank, or in the Nationwide Banking app.
- Current Payment Date: Know the exact date your mortgage payment is currently taken each month.
- Desired New Payment Date: Have a clear idea of the date you want your mortgage payment to be moved to. Remember the 1st to 28th of the month window.
- Personal Identification Details: Be prepared to provide details to verify your identity, such as your full name, date of birth, and possibly your address or other security information.
- Your Bank Account Details: If you are changing the bank account your Direct Debit comes from in addition to the date, have these details handy.
Step 3: Choose Your Method of Contact
Nationwide offers several ways to manage your mortgage, including changing your Direct Debit details. You can choose the method that best suits your comfort level and availability.
Sub-heading: Online via Nationwide's Website (Recommended for Direct Debit Changes)
Nationwide provides online forms specifically for changing your existing mortgage Direct Debit date or the account from which you pay. This is often the quickest and most convenient method if you're comfortable with online banking.
- Access the Nationwide Website: Go to the official Nationwide Building Society website.
- Navigate to Mortgage Services: Look for sections related to "Existing Mortgage Members" or "Manage My Mortgage."
- Find Direct Debit Options: Search for links related to "Set up or change your mortgage Direct Debit."
- Complete the Online Form: Fill in the required details accurately, including your mortgage account number, current payment date, and desired new payment date.
- Submit Your Request: Follow the on-screen instructions to submit the form. You should receive an immediate confirmation of your submission.
Sub-heading: Via Nationwide Internet Bank or Banking App
If you're already registered for Nationwide's Internet Bank or Banking app, you can often initiate the process through these platforms. While the specific steps might vary slightly, here's a general approach:
- Log In: Access your Nationwide Internet Bank or Banking app.
- Select Your Mortgage Account: Navigate to your mortgage account.
- Find "Manage Your Mortgage" or "Related Services": Look for an option that allows you to manage your mortgage details. In the Internet Bank, it might be under "Related services" on the left-hand side, then "Manage your mortgage." In the app, it's usually directly accessible after selecting your mortgage account.
- Look for Direct Debit/Payment Options: Within the mortgage management section, find options to "Set up or change your Direct Debit" or similar.
- Follow the Prompts: The system will guide you through the process of updating your payment date.
Sub-heading: Over the Phone
If you prefer to speak with someone directly or have more complex queries, calling Nationwide's mortgage services is a good option.
- Find the Correct Number: The general mortgage enquiries number for Nationwide is usually 0345 609 25 30 or you can check their "Contact Us" page for the most up-to-date mortgage contact numbers.
- Prepare for Security Questions: When you call, you'll be asked a series of security questions to verify your identity.
- Clearly State Your Request: Explain to the customer service representative that you wish to change your mortgage payment date.
- Provide Details: Have your mortgage account number and desired new payment date ready to provide.
- Note Down Information: Make a note of the date and time of your call, the name of the representative you spoke with, and any reference numbers provided.
Sub-heading: In Branch (Less Common for Simple Changes)
While it's possible to visit a Nationwide branch, for a simple Direct Debit change, it's often more efficient to use the online or phone methods. However, if you have other complex issues or prefer in-person assistance, this remains an option.
- Locate Your Nearest Branch: Use the Nationwide branch finder on their website.
- Bring Required Documents: Take your mortgage account number and any other identification documents you might need.
- Speak with a Mortgage Adviser: Explain your request to a member of staff who can assist you with the process.
Step 4: Confirm and Monitor Your Change
After submitting your request, it's important to confirm that the change has been processed correctly and to monitor your payments.
Sub-heading: Confirmation Letter
As mentioned earlier, Nationwide will send you a letter within five working days to confirm your Direct Debit changes, including the new payment date. Do not discard this letter! It serves as official confirmation.
Sub-heading: Check Your Bank Statements
Once the new payment date is supposed to take effect, carefully check your bank statements to ensure your mortgage payment is debited on the new date.
Sub-heading: Be Prepared for the Transitional Period
Remember the potential for two payments close together during the transition. Make sure you have sufficient funds in your account to cover this. If you are unsure, contact Nationwide to clarify the exact payment schedule for the transition month.
Step 5: What If There Are Issues?
Even with the best planning, sometimes things don't go as smoothly as anticipated.
Sub-heading: Contact Nationwide Immediately
If your new payment date doesn't take effect as expected, or if you notice any discrepancies, contact Nationwide's mortgage services immediately. Have your account details and any confirmation references ready.
Sub-heading: Keep Records
Keep records of all communication with Nationwide, including dates of online submissions, call logs, and confirmation letters. This will be invaluable if any issues arise.
Important Notes:
- Early Repayment Charges (ERCs): Changing your payment date itself typically does not incur an Early Repayment Charge. However, if you are considering other mortgage changes at the same time (e.g., switching your mortgage deal, making large overpayments), be aware that ERCs might apply in those specific scenarios. Always clarify with Nationwide if you have any doubts.
- Affordability Checks: For a simple payment date change, affordability checks are generally not required. However, if you are simultaneously considering changes that impact your monthly payment amount significantly (like extending or reducing your mortgage term), affordability checks might be conducted.
- Financial Advice: If you are struggling with your mortgage payments or considering significant changes to your mortgage, it's always advisable to seek independent financial advice. Nationwide's mortgage advisers can offer guidance, but a truly independent adviser can provide a broader perspective on your overall financial situation.
10 Related FAQ Questions
How to check my current Nationwide mortgage payment date?
You can check your current mortgage payment date by logging into the Nationwide Internet Bank or Banking app and navigating to your mortgage account details. It will also be on your annual mortgage statement.
How to find my Nationwide mortgage account number?
Your Nationwide mortgage account number can be found on your annual mortgage statement, within the Nationwide Internet Bank, or in the Nationwide Banking app.
How to change my bank account for Nationwide mortgage payments?
You can change the bank account your Nationwide mortgage Direct Debit comes from using the online forms on the Nationwide website, or by contacting their mortgage services over the phone.
How to contact Nationwide mortgage services?
You can contact Nationwide mortgage services by calling 0345 609 25 30 (check their website for current opening hours and any updated numbers), or by using their online contact forms.
How long does it take for a Nationwide mortgage payment date change to take effect?
Direct Debit changes with Nationwide typically take at least two weeks to update, meaning your new payment date may start the following month or even the month after.
How to avoid two mortgage payments close together when changing the date?
To minimize the chance of two close payments, submit your request well in advance of your current payment date. Nationwide will send a confirmation letter outlining when the change takes effect, allowing you to plan.
How to know if my Nationwide mortgage payment date change was successful?
Nationwide will send you a confirmation letter within five working days after your request is processed. You should also check your bank statements for the first payment on the new date.
How to change Nationwide mortgage payment type (e.g., interest-only to repayment)?
Changing your mortgage repayment type with Nationwide usually requires speaking to a mortgage adviser, as it involves affordability checks. You can book an appointment by calling their mortgage services.
How to extend my Nationwide mortgage term?
You can apply to extend your mortgage term with Nationwide through their Mortgage Manager online (if you don't require advice) or by booking an appointment with a mortgage adviser over the phone for advice.
How to get a redemption figure for my Nationwide mortgage?
You can get a redemption figure (how much it costs to pay off your mortgage) through Nationwide's Mortgage Manager in their banking app or Internet Bank.
