You've landed on the right page if you're looking to master the art of checking your Kroger Fuel Points using just your phone number! It's super convenient, saves you time, and ensures you're always aware of the savings you've racked up. Let's dive in and make sure you're getting the most out of your Kroger rewards!
How to Check Kroger Fuel Points with Your Phone Number: A Step-by-Step Guide
Your Kroger Fuel Points are a fantastic way to save money on gas, and knowing your balance is key to maximizing those savings. While Kroger offers a dedicated app and website for comprehensive account management, your phone number often acts as your "Alt ID" (Alternate ID), providing a quick way to access your loyalty information, including fuel points, especially at the pump.
Step 1: Confirm Your Kroger Shopper's Card is Linked to Your Phone Number
Before you can check your fuel points using your phone number, you need to ensure that your phone number is properly linked to your Kroger Shopper's Card. Many customers automatically link their phone number when signing up, but it's a crucial first step to verify.
Sub-heading 1.1: Why is this important?
Your phone number acts as your unique identifier within the Kroger loyalty program. When you use your phone number at checkout instead of swiping a physical card, the system recognizes your associated Shopper's Card and applies all earned points and discounts to that account. If it's not linked, your purchases won't contribute to your fuel points, and you won't be able to check them this way.
Sub-heading 1.2: How to check and link your phone number
If you're unsure if your phone number is linked, or if you need to set it up for the first time, follow these easy methods:
At the Customer Service Desk: The quickest way to confirm or link your number is to visit the customer service desk at any Kroger Family of Stores location. A friendly associate can look up your account and ensure your phone number is correctly associated.
Through the Kroger Website:
Go to the official Kroger website (
www.kroger.com Sign in to your digital account. If you don't have one, you'll need to register first.
Once signed in, navigate to your "My Account" section.
Look for a section related to "Plus Card" or "Shopper's Card" and "Profile Information." Here, you should be able to edit or add your phone number to your account.
Via Phone Call: You can call Kroger customer service at 1-800-KRO-GERS (1-800-576-4377). Explain that you want to link your phone number to your Shopper's Card or verify its association.
Step 2: Accessing Your Fuel Point Balance
Once you're confident your phone number is linked, there are a few primary ways to check your Kroger Fuel Points. While your phone number isn't a direct "checking" mechanism in itself (like texting it to a number and getting a balance back instantly for Kroger specifically), it's the key to accessing your account through the methods below.
Sub-heading 2.1: The Kroger Mobile App (Recommended)
This is by far the most convenient and comprehensive way to keep track of your fuel points.
Download the Kroger App: If you haven't already, download the official Kroger app from your smartphone's app store (Google Play Store for Android or Apple App Store for iOS).
Sign In: Open the app and sign in using your Kroger digital account credentials (the same ones you use for the website).
Navigate to Fuel Points/Rewards: Once logged in, look for a section labeled "Fuel Points," "Rewards," or a similar tab. This is usually prominently displayed on the app's home screen or within the main menu.
View Your Balance: Your current fuel point balance, along with any active discounts and their expiration dates, will be clearly displayed.
Sub-heading 2.2: Kroger Website (Online Account)
The Kroger website offers the same detailed information as the app, accessible from any web browser.
Go to Kroger.com: Open your web browser and go to
www.kroger.com Sign In: Click on "Sign In" in the top right corner and enter your digital account email and password.
Access "My Account": Once signed in, click on "My Account" (usually in the top right corner).
Find Fuel Points: Within your account dashboard, you'll find a section dedicated to "Fuel Points" or "Rewards." Click on it to see your current balance, how you've earned them, and when they expire.
Sub-heading 2.3: Your Receipt After a Purchase
Every time you shop at Kroger and use your Shopper's Card (either by swiping the physical card or entering your linked phone number), your receipt will print your current fuel point balance and how much you earned from that specific transaction. This is a quick, real-time update after you shop.
Locate the "Fuel Points" Section: On your printed receipt, look for a section near the bottom that details your "Fuel Points Earned" and "Current Fuel Point Balance."
Step 3: Redeeming Your Fuel Points at the Pump
While this guide focuses on checking your points, the ultimate goal is to use them! Knowing how to redeem them with your phone number is essential.
Sub-heading 3.1: At Kroger Fuel Centers
Select Loyalty/Rewards: When you're at the Kroger fuel pump, after inserting your credit/debit card (or paying inside), the pump will prompt you to select "Loyalty Card" or "Rewards."
Enter Alt ID: Choose the "Alt ID" option.
Input Your Phone Number: Carefully enter the phone number that is linked to your Kroger Shopper's Card.
Confirm and Select Discount: The pump will then display your available fuel point discount. Confirm you want to apply it and select the amount you wish to redeem (e.g., 10 cents off, 20 cents off, etc., depending on your balance). The discount will then be applied to your fuel purchase.
Sub-heading 3.2: At Participating Shell Locations
Kroger has a partnership with Shell. You can also redeem your fuel points at participating Shell stations.
Follow Pump Prompts: At a participating Shell station, the pump prompts will guide you. Look for options related to "Fuel Rewards" or "Loyalty Programs."
Enter Alt ID/Phone Number: You will likely be prompted to enter your Alt ID (your linked phone number).
Confirm Discount: Your available Kroger Fuel Points discount will appear. Confirm the redemption, and the savings will be applied.
Important Considerations:
Fuel Points expire: Kroger Fuel Points typically expire on the last day of the month after they are earned. So, points earned in July will expire on August 31st. Always keep an eye on those expiration dates!
Redemption Limits: There's usually a limit to how many points you can redeem per fill-up (e.g., up to $1 off per gallon, for up to 35 gallons). Check the Kroger website or app for the most current details.
Earning More Points: Remember, you earn 1 fuel point for every $1 spent on most groceries, and often 2X Fuel Points on gift card purchases! Filling prescriptions at Kroger pharmacies also earns you points.
10 Related FAQ Questions
Here are 10 common "How to" questions related to Kroger Fuel Points and their quick answers:
How to check Kroger fuel points if I don't have a smartphone?
You can check your fuel points by logging into your Kroger digital account on a computer via the Kroger website (
How to link my phone number to my Kroger Shopper's Card?
You can link your phone number at the customer service desk in any Kroger store, by calling Kroger customer service at 1-800-KRO-GERS, or by signing into your digital account on Kroger.com and updating your profile information.
How to earn more Kroger fuel points quickly?
Earn 2X fuel points on most gift card purchases at Kroger, fill prescriptions at Kroger pharmacies, and look out for special bonus fuel point promotions advertised in the weekly ad or on the app.
How to know if a Shell station participates in the Kroger fuel program?
Look for signage at the Shell station indicating "Fuel Rewards" or "Kroger Fuel Points Accepted." You can also use the store locator on the Kroger app or website to find participating locations.
How to redeem Kroger fuel points without my physical Shopper's Card?
At the pump, select the "Alt ID" option and enter the phone number linked to your Kroger Shopper's Card to access and redeem your fuel points.
How to prevent Kroger fuel points from expiring?
The only way to "prevent" expiration is to use them before the last day of the month after they were earned. There is no option to roll them over or extend their validity.
How to find out how many gallons I can get a discount on with my fuel points?
Kroger fuel point discounts typically apply to a maximum of 35 gallons per single fuel purchase. This information is usually available at the pump or on the Kroger website/app.
How to get a physical Kroger Shopper's Card if I only use my phone number?
You can request a physical Shopper's Card at the customer service desk of any Kroger Family of Stores location. They can link it to your existing account.
How to troubleshoot if my phone number isn't recognized at the pump?
Double-check that you are entering the correct phone number. If it still doesn't work, ensure your phone number is properly linked to your Shopper's Card by checking your online account or contacting Kroger customer service.
How to combine Kroger fuel points with other discounts?
Kroger fuel point discounts generally cannot be combined with other fuel offers or discounts at the pump. The system will apply the highest available discount.