Want to know exactly how much you've saved on gas thanks to your Kroger shopping habits? You've come to the right place! Checking your Kroger Fuel Points balance is super easy once you know where to look. Let's dive into the various ways you can stay on top of your fuel savings and make sure you're getting the most out of your Kroger loyalty!
Understanding Kroger Fuel Points
Before we get into checking your balance, let's quickly recap what Kroger Fuel Points are. Kroger's Fuel Points program is designed to reward loyal shoppers. For every dollar you spend on most groceries and general merchandise at Kroger Family of Stores, you earn 1 Fuel Point. You can earn even more points on things like gift cards (often 2x or even 4x points during promotions!) and prescriptions. These points then translate into discounts at the pump at Kroger Fuel Centers and participating Shell stations. It's a fantastic way to save money on something we all need: gas!
Step 1: Ready to See Your Savings? Let's Get Started!
Are you eager to discover how many valuable fuel points you've accumulated? Great! The first step is to recognize that Kroger offers a few convenient methods to check your balance, ensuring you can find the information quickly, no matter your preference.
Sub-heading 1.1: What You'll Need
To check your Kroger Fuel Points, you'll generally need one of the following:
Your Kroger Shopper's Card number (the long number on the back of your physical card).
Your Alt ID (this is usually the phone number associated with your Kroger account).
Your Kroger digital account login credentials (email and password).
Step 2: The Easiest Ways to Check Your Fuel Points
Kroger has made it incredibly straightforward to keep tabs on your fuel points. Here are the most common and convenient methods:
Sub-heading 2.1: Checking Online via the Kroger Website
This is arguably the most comprehensive way to view your points, as it also allows you to manage your account and digital coupons.
Go to the Kroger Website: Open your web browser and navigate to the official Kroger website (
www.kroger.com Sign In to Your Digital Account: Look for the "Sign In" or "My Account" button, usually located in the top right corner of the page.
Enter Your Credentials: Input your email address and password associated with your Kroger digital account. If you don't have a digital account, you'll need to create one by linking your Shopper's Card or Alt ID.
Navigate to Your Fuel Points Section: Once logged in, look for a section like "Fuel Points," "Rewards," or "My Account Dashboard." The exact wording might vary slightly, but it will be clearly labeled.
View Your Balance: Here, you'll see your current Fuel Points balance. It will typically show the total points earned for the current month and often provide details on when they expire. Remember, Fuel Points expire on the last day of the month after they are earned. For example, points earned in May expire on June 30th.
Sub-heading 2.2: Using the Kroger Mobile App
For those who prefer managing things on the go, the Kroger mobile app is an excellent tool.
Download the App: If you haven't already, download the Kroger app from your smartphone's app store (Google Play Store for Android, Apple App Store for iOS).
Log In: Open the app and sign in with your Kroger digital account credentials.
Access Your Points: On the app's main dashboard or menu, you'll typically find a clear display of your current Fuel Points balance. Sometimes it's right on the home screen, other times you might need to tap on a "Rewards" or "Fuel" section.
Explore Details: The app often provides more details, such as how many points you've earned from different purchases and upcoming expiration dates.
Sub-heading 2.3: Checking Your Receipt
Every time you shop at a Kroger Family of Stores and use your Shopper's Card or Alt ID, your receipt will show your updated Fuel Points balance.
Locate Your Receipt: After your next shopping trip, find your printed receipt.
Find the Fuel Points Section: Towards the bottom or middle of the receipt, there will be a dedicated section displaying your "Fuel Points Earned" and your "Current Fuel Points Balance." This is a quick and easy way to stay updated after each purchase.
Sub-heading 2.4: Texting for Your Balance
Kroger also offers a convenient way to check your balance via text message, particularly through the Fuel Rewards program.
Ensure Your Phone Number is Linked: Make sure the mobile number you're texting from is linked to your Kroger Shopper's Card or Alt ID in your Kroger digital account.
Text "BALANCE" to 83835: Simply open your messaging app and send the word BALANCE to the short code 83835.
Receive Your Balance: You should receive a text back with your current Fuel Rewards balance. Standard message and data rates may apply.
Step 3: Understanding Your Fuel Point Expiration and Redemption
Knowing your balance is great, but understanding how and when to use them is crucial to maximizing your savings.
Sub-heading 3.1: Fuel Point Expiration
As mentioned, Kroger Fuel Points expire on the last day of the month after they are earned. This means:
Points earned in January expire on February 28th/29th.
Points earned in May expire on June 30th.
And so on.
It's important to use them before they disappear! Monthly balances do not combine across months; each month is a separate earning and redemption period.
Sub-heading 3.2: Redeeming Your Fuel Points
Redeeming your Fuel Points is simple when you're at a Kroger Fuel Center or participating Shell station.
At the Pump: When you're ready to fill up, swipe your Kroger Shopper's Card or enter your Alt ID (your phone number) at the pump.
Follow Prompts: The pump will then prompt you to redeem your available Fuel Points. You can choose to use the full amount or a portion of them in 10¢ per gallon increments.
Maximum Savings: At Kroger Family of Stores Fuel Centers, you can redeem up to 1,000 Fuel Points for $1 off per gallon (up to 35 gallons). At participating Shell locations, 100 Fuel Points typically equate to 10¢ off per gallon.
Step 4: Troubleshooting and Additional Tips
Sometimes, things don't go as planned, or you might want to optimize your earning.
Sub-heading 4.1: If You Can't See Your Points
Double-Check Login: Ensure you are logged into the correct Kroger digital account associated with your Shopper's Card.
Verify Shopper's Card Link: Make sure your Shopper's Card or Alt ID is properly linked to your digital account. You can usually do this in the "My Account" section of the website or app.
Recent Purchases: Points typically show up relatively quickly, but allow a few hours or up to 24 hours for them to fully process after a purchase.
Contact Customer Service: If you're still having trouble, don't hesitate to reach out to Kroger Customer Service. They can look up your account and help resolve any issues. You can typically find their contact information on the Kroger website under "Help" or "Contact Us," or by calling 1-800-KRO-GERS (1-800-576-4377).
Sub-heading 4.2: Maximizing Your Fuel Point Earnings
Look for Bonus Point Promotions: Kroger frequently runs promotions where you can earn 2x, 3x, or even 4x Fuel Points on specific items or categories, especially gift cards. Keep an eye on the weekly ad and digital coupons!
Buy Gift Cards: This is a major hack! If you're planning to make a purchase at another retailer or restaurant, consider buying their gift card at Kroger. You'll earn Fuel Points on the gift card purchase, essentially getting a discount on your gas for money you were going to spend anyway.
Use Digital Coupons: Clip digital coupons through the Kroger app or website. Some coupons offer bonus Fuel Points.
Prescription Purchases: Earn Fuel Points on eligible prescription purchases, which can add up quickly.
Frequently Asked Questions
Here are 10 common questions about Kroger Fuel Points, starting with "How to" and their quick answers:
How to check my Kroger fuel points on my phone?
You can check your Kroger fuel points on your phone by downloading and logging into the Kroger mobile app, where your balance is typically displayed prominently on the main screen or under a "Rewards" or "Fuel" section.
How to earn more Kroger fuel points quickly?
To earn more Kroger fuel points quickly, look for special bonus point promotions (often 2x-4x points on certain items or gift cards), purchase gift cards for other retailers at Kroger, and clip digital coupons offering bonus points.
How to use my Kroger fuel points at the gas station?
To use your Kroger fuel points at the gas station, simply swipe your Kroger Shopper's Card or enter your Alt ID (phone number) at the pump, then follow the prompts on the screen to apply your available fuel point discount.
How to know when my Kroger fuel points expire?
Your Kroger fuel points expire on the last day of the month after they are earned. You can check the expiration date on your receipt, the Kroger website, or the Kroger mobile app.
How to link my Shopper's Card to my Kroger digital account?
To link your Shopper's Card to your Kroger digital account, go to the Kroger website or app, create an account, and during the registration process, you'll be prompted to enter your Shopper's Card number or Alt ID.
How to get a Kroger Shopper's Card if I don't have one?
You can get a Kroger Shopper's Card at the customer service desk of any Kroger Family of Stores location, or you can create a virtual card number (Alt ID) instantly when you sign up for a digital account online.
How to find out how many gallons I can get a discount on with Kroger fuel points?
At Kroger Family of Stores Fuel Centers, you can redeem fuel points for a discount on up to 35 gallons per purchase. At participating Shell locations, redemption limits may vary but are generally similar.
How to contact Kroger customer service about fuel points?
You can contact Kroger customer service about fuel points by calling 1-800-KRO-GERS (1-800-576-4377) or by using the email contact form on their website's "Contact Us" or "Help Center" page.
How to redeem a partial amount of Kroger fuel points?
At Kroger Family of Stores Fuel Centers, you can choose to redeem a partial amount of your fuel points in 10¢ per gallon increments by following the prompts at the pump. This option may not be available at all participating Shell locations.
How to check my Kroger fuel point balance if I only have my phone number?
If you only have your phone number (Alt ID), you can check your Kroger fuel point balance by signing into the Kroger app or website using your phone number, or by texting "BALANCE" to 83835 if your number is linked to the Fuel Rewards program.
