Closing a joint bank account can feel like a daunting task, especially with a large institution like Bank of America. But don't worry, you've got this! This comprehensive guide will walk you through every step of the process, ensuring a smooth and hassle-free closure.
The Ultimate Guide to Closing Your Joint Bank Account at Bank of America
Whether you're ending a partnership, going through a divorce, or simply consolidating your finances, closing a joint account requires careful planning. Let's break it down.
Step 1: Engage and Discuss with All Account Holders
This is arguably the most crucial initial step. Before you even think about contacting Bank of America, you need to have a frank and open discussion with all individuals named on the joint account.
- Mutual Agreement is Key: Ideally, all account holders should agree on the decision to close the account. While in many cases, any one account holder can close a joint account and withdraw funds, it's always best practice to have a mutual understanding to avoid future disputes.
- Dividing Funds: Discuss how the remaining funds in the account will be distributed. Will it be split equally? Will one person receive a larger share? Having this decided beforehand will prevent complications at the bank.
- New Banking Arrangements: Where will the funds go? Each account holder will likely need a new individual account (or an existing one) to transfer their share. Make sure these new accounts are set up and ready to receive transfers.
Remember, clear communication now can save a lot of headaches later!
Step 2: Prepare Your Finances for the Transition
Before you officially close the account, it's vital to "untangle" any financial connections tied to your joint Bank of America account.
Sub-heading: 2.1 Transferring Funds Out
- Zero Out the Balance: The account needs to have a zero balance before it can be closed. This is the most straightforward way to proceed.
- Online Transfer: The easiest method is usually an online transfer to your new individual accounts. Be mindful of daily transfer limits.
- Withdrawal: You can also withdraw the funds in cash (if the amount is manageable) or request a cashier's check made out to the account holders or separate checks for each individual, as agreed upon.
- Consider a Small Buffer: Sometimes, unexpected debits might post after you think the account is clear (e.g., a delayed check or a subscription you forgot about). It might be wise to leave a small buffer amount for a few days, especially if you anticipate any lingering transactions. You can always transfer it out later.
Sub-heading: 2.2 Updating Automatic Payments and Direct Deposits
- Identify All Linked Transactions: Go through your past few months of bank statements. Look for all recurring payments (utility bills, subscriptions, loan payments, rent/mortgage) and direct deposits (salary, government benefits).
- Contact Service Providers: You'll need to contact each service provider and your employer directly to update your banking information to your new individual accounts. Do this before closing the joint account to avoid missed payments or delayed income.
- Cancel Old Arrangements: Once you've set up new payment methods, ensure you cancel the old recurring payments linked to the joint account. This prevents any unintended debits.
Sub-heading: 2.3 Managing Linked Accounts
- Savings/Investment Accounts: If your joint checking account is linked to a joint savings account, money market, or investment account within Bank of America, you'll need to address these as well. Decide whether to close them, convert them to individual accounts, or transfer funds to other institutions.
- Overdraft Protection: If your joint account has overdraft protection linked to another account (e.g., a savings account or a credit card), ensure you sever this connection.
Sub-heading: 2.4 Downloading Statements and Records
- Download and save all your past bank statements. You might need these for tax purposes, budgeting, or simply for your personal records. Once the account is closed, accessing these can become more challenging.
Step 3: Choose Your Closure Method
Bank of America offers a few ways to close your joint account. While online closure isn't typically an option, you have other convenient choices.
Sub-heading: 3.1 In-Person at a Financial Center (Recommended for Joint Accounts)
- The Most Secure Option: This is often the best and most recommended method for joint accounts, especially if both account holders can be present.
- Schedule an Appointment: It's highly advisable to schedule an appointment beforehand. This ensures a banker is available to assist you and minimizes your wait time. You can often do this through the Bank of America website or mobile app.
- What to Bring:
- Valid Government-Issued Photo ID: Both account holders will need to present a valid ID (e.g., driver's license, state ID, passport).
- Account Numbers/Debit Cards: Have your joint account number handy, and bring any debit cards or unused checks associated with the account.
- Joint Agreement: If you have a copy of your original joint account agreement, it can be helpful, though usually not strictly required.
- The Process: A bank representative will provide you with the necessary forms to complete. All account holders present will likely need to sign the closure request. They will verify your identities and assist with transferring any remaining funds.
Sub-heading: 3.2 Closing by Phone
- Convenient, but Requires Verification: You can call Bank of America's customer support line.
- Customer Service Number: Call 1-800-432-1000.
- Verification: Be prepared for a thorough identity verification process. This might involve answering security questions related to the account and personal information.
- Joint Account Complexity: For joint accounts, the bank may require both account holders to be on the call or provide verbal consent if only one is calling. Policies can vary, so be prepared for this possibility.
- Funds Disbursement: Discuss how the remaining funds will be disbursed. They may offer to mail a check or transfer to a linked account.
Sub-heading: 3.3 Closing by Mail
- Requires Careful Documentation: This method is suitable if an in-person visit or phone call isn't feasible for all account holders.
- Write a Formal Request Letter: The letter should include:
- Your full names as they appear on the account.
- The joint account number you wish to close.
- A clear statement requesting the closure of the account.
- Instructions on how to disburse any remaining funds (e.g., transfer to specific account numbers or mail a cashier's check to a specified address).
- Signatures of ALL Account Holders: This is critical. All account holders on the joint account must sign the letter. Without all signatures, the bank will likely not process the request.
- Your current contact information (phone number, email address).
- Mail to: Bank of America FL1-300-03-15 PO Box 25118 Tampa, FL 33622-5118
- Consider Certified Mail: To ensure delivery and have proof of your request, send the letter via certified mail with a return receipt requested.
Step 4: Confirm the Closure
Don't assume the account is closed immediately after your request.
- Expect a Confirmation: Bank of America typically sends a confirmation via email (if they have your email on file) and/or a final statement in the mail to confirm the account closure.
- Monitor Your New Accounts: Keep an eye on your new individual accounts to ensure all direct deposits and automatic payments have successfully transitioned.
- Check for Remaining Balance: A few days after the requested closure date, it's a good idea to check (via online banking or by calling customer service) to ensure the joint account balance is indeed zero and the account status is "closed." If there's a small residual amount or a pending transaction, you'll need to resolve it.
Step 5: Destroy Associated Items
Once you have confirmed the account is officially closed:
- Shred any remaining unused checks.
- Cut up and dispose of all debit cards associated with the joint account.
Important Considerations for Joint Accounts
- Death of an Account Holder: If one of the joint account holders has passed away, Bank of America's policies for closing the account change. Typically, if the account is "joint tenants with rights of survivorship" (JTWROS), the surviving owner becomes the sole owner. You'll need to provide a certified death certificate to the bank. They will then update the account title to reflect the surviving owner and can assist with closure or conversion.
- Disputes Between Account Holders: If there is a disagreement between joint account holders about closing the account or distributing funds, Bank of America will generally follow the terms of the account agreement. In many cases, any single account holder has the right to withdraw all funds and close the account. If serious disputes arise, you may need to seek legal counsel.
- Power of Attorney (POA): If one account holder is using a Power of Attorney to manage the other's finances, the POA document must be on file with Bank of America and verified. A POA allows an agent to act on behalf of the principal, including closing accounts, but the POA itself ends upon the principal's death.
Frequently Asked Questions (FAQs)
How to transfer funds from a joint Bank of America account before closing?
You can transfer funds via online banking to another linked account, an external account, or by requesting a cashier's check or withdrawing cash at a branch.
How to find my Bank of America joint account number?
Your account number can be found on your bank statements, on your online banking platform, or by calling Bank of America customer service.
How to close a joint Bank of America account if one owner is unavailable?
If one owner cannot be present, you may be able to close the account by phone (both owners might need to be on the call for verification) or by mail with a signed letter from all account holders.
How to remove one person from a joint Bank of America account instead of closing?
Removing a person from a joint account typically requires the consent of all account holders and an in-person visit to a financial center with valid IDs. It's often easier to close the joint account and open a new individual one.
How to get a final statement after closing a joint Bank of America account?
Bank of America will typically mail a final statement. You should also download all statements from online banking before closure for your records.
How to ensure all direct deposits are redirected before closing?
Contact your employer, government agencies (if applicable for benefits), and any other source of direct deposits to update your banking information to your new account well in advance of closing.
How to handle recurring payments linked to the joint account?
Contact each service provider individually (e.g., utility companies, subscription services) to update your payment method to a new account.
How to close a joint Bank of America account if one owner is deceased?
If the account has "rights of survivorship," the surviving owner can close it by providing a certified death certificate to Bank of America.
How to avoid fees when closing a joint Bank of America account?
Ensure the account balance is zero and there are no pending transactions or outstanding checks that could cause an overdraft or negative balance. Bank of America generally doesn't charge fees for closing accounts.
How to confirm my joint Bank of America account has been successfully closed?
You will typically receive a confirmation email or a final statement in the mail. You can also log into online banking or call customer service a few business days after your request to verify the account status.