So, you're looking to connect with Goldman Sachs! Whether you're a budding entrepreneur, an experienced investor, a job seeker, or simply curious about one of the world's leading financial institutions, navigating their contact points can seem a bit like finding a needle in a haystack. But fear not, this guide will provide you with a comprehensive, step-by-step approach to reaching the right people at Goldman Sachs.
Step 1: Define Your Purpose for Contacting Goldman Sachs
Before you even think about dialing a number or drafting an email, let's take a moment. What exactly is your goal in contacting Goldman Sachs? Are you a potential client looking for investment banking services? Do you have a question about your Marcus by Goldman Sachs savings account? Are you a journalist seeking a press statement? Are you a student interested in career opportunities?
Understanding your objective is the most crucial first step. Goldman Sachs is a vast organization with various divisions and specialized teams. A general inquiry to their main switchboard might get you somewhere, but a targeted approach will significantly increase your chances of connecting with the right department and getting a meaningful response.
Step 2: Navigate the Official Goldman Sachs Website
The Goldman Sachs official website (
Sub-heading 2.1: General Inquiries and Global Headquarters
For general inquiries that don't fit neatly into a specific category, you can often find a central contact number for their global headquarters.
Global Headquarters (New York, USA):
Phone: +1-212-902-1000
While this number can connect you to various departments, it's always better to be more specific if possible.
Sub-heading 2.2: Client-Specific Services (Marcus, Apple Card, GM Rewards Card, etc.)
If you are an existing client of one of Goldman Sachs' consumer banking products, there are dedicated helplines.
Marcus Savings Accounts:
Phone (US): 855-730-7283
Phone (UK): 0800 085 6789 (or +44 203 901 3353 from abroad)
Apple Card Support:
Phone: +1-877-255-5923
GM Rewards Card:
Phone: +1-833-773-0988
Retirement Accounts:
Phone: +1-877-454-7426
Sub-heading 2.3: Investor Relations
For shareholders, creditors, or those interested in financial information about The Goldman Sachs Group, Inc., the Investor Relations section is key.
Phone (USA): +1-212-902-0300
Email: gs-investor-relations@gs.com
Mailing Address (USA): Goldman Sachs & Co, LLC 200 West Street, 29th Floor New York, NY 10282, USA
If you are a former Goldman Sachs employee seeking information about your award stock, you should contact Goldman Sachs Equity Compensation at +1-212-357-1444.
Sub-heading 2.4: Careers and Recruitment
If you're looking for job opportunities or have questions about the application process, the "Careers" section of their website is invaluable.
Online Career Portal: Goldman Sachs primarily directs job seekers to their online career portal where you can search for and apply to open roles. They have dedicated sections for students and professionals.
LinkedIn: Following Goldman Sachs on LinkedIn is highly recommended for the latest job postings and career-related news.
Helpful Contacts (Alumni, Compensation Accounting, Equity Compensation, HCMforYou): The alumni section of their website also lists specific contacts for former employees regarding HR-related matters.
HCMforYou (HR inquiries):
Americas: GS-HCM-Help-Americas@ny.email.gs.com or 1-877-454-7426 (toll-free)
Europe, Middle East, and Africa: GS-HCM-Help-EMEA@ln.email.gs.com or 00800-4734-7328 (toll-free) or +44-20-7552-1222
Asia and India: GS-HCM-Help-Asia@hk.email.gs.com or 1-847-883-0980
Sub-heading 2.5: Media Relations and Press Inquiries
For journalists, media outlets, or anyone with press-related inquiries, Goldman Sachs has a dedicated pressroom.
Global Pressroom: Look for "Media Contacts" or "Press Releases" on the main website.
Regional Media Contacts:
India (via Weber Shandwick India): 022-4031-1200 (for Bengaluru and Mumbai)
Step 3: Contacting Specific Regional Offices (e.g., India)
Goldman Sachs has a significant global presence. If your inquiry is specific to a particular region, checking the "Worldwide" or "Locations" section on their website is crucial.
Sub-heading 3.1: Goldman Sachs in India
For those in India, Goldman Sachs has offices in Mumbai, Bengaluru, and Hyderabad.
Mumbai Office:
Address: Rational House, 951-A, Appasaheb Marathe Marg, Prabhadevi, Mumbai, PIN 400 025, India
Phone (Within India): +91 22 6616 9000
Phone (International): +91 22 6616 9000
Client Support Email: india-client-support@gs.com
Bengaluru Office:
Address: Goldman Sachs Services Private Limited, 150 Outer Ring Road, Helios Business Park, Kadubeesanahalli, Bengaluru, PIN 560 103, India
Phone (Within India): +91 80 4127 1600
Phone (International): +91 80 4127 1600
Hyderabad Office:
Address: Goldman Sachs Services Private Limited, Opel, Salarpuria Sattva, Knowledge City, Hi-Tec City, Hyderabad, 500081, India
Phone (Within India): +91 40 469055155
Phone (International): +91 40 469055155
Step 4: Leverage Online Forms and Social Media (with caution)
While direct contact is often preferred, Goldman Sachs, like many large corporations, may offer online inquiry forms for specific purposes. Additionally, social media can be used, but primarily for general updates or directing you to official channels.
Sub-heading 4.1: Online Contact Forms
Check the "Contact Us" or "Support" sections of the Goldman Sachs website for any relevant online forms. These are often used for general inquiries, feedback, or specific product support.
Sub-heading 4.2: Social Media
LinkedIn: As mentioned, this is excellent for career opportunities and firm news. You can also sometimes find specific employees or departments, but direct outreach to individuals on LinkedIn for business inquiries might not always be the most effective first step.
Other Platforms (Twitter, Facebook): Goldman Sachs maintains a presence on other social media platforms. These are primarily for sharing news, insights, and firm updates. While you can often direct general questions via direct message, they will likely redirect you to their official contact channels for anything sensitive or requiring a detailed response. Avoid sharing personal or sensitive information on public social media channels.
Step 5: Prepare Your Information and Be Specific
Once you've identified the best contact method, prepare for your interaction.
Sub-heading 5.1: What to Include in Your Communication
Clear Subject Line (Email): Make it concise and indicative of your purpose (e.g., "Inquiry regarding Investment Banking Services," "Marcus Savings Account Question," "Media Request - Q1 Earnings").
Your Full Name and Contact Information: Including phone number and email address.
Organization (if applicable): If you're contacting them on behalf of a company, clearly state your company's name and your role.
Concise and Clear Message: Get straight to the point. Explain who you are, why you are contacting them, and what you need.
Relevant Account Numbers or References (for existing clients): If you have an existing account, having your account number or other relevant identifiers readily available will expedite the process.
Sub-heading 5.2: Professionalism and Patience
Maintain a professional tone in all your communications, whether by phone or email.
Be patient. Goldman Sachs receives a high volume of inquiries. While they strive for prompt responses, it may take some time, especially for complex matters.
Step 6: What to Do if You Have a Complaint
If you are dissatisfied with a service or have a complaint, Goldman Sachs has a formal complaints handling procedure.
Through your Investment Manager or Sales Contact: This is often the first recommended step.
Complaints Handling Function (Email): Goldman Sachs provides specific email addresses for complaints based on the business unit:
FICC and Equities: GM-GBR-Complaints@gs.com
Investment Banking: IBD-GBR-Complaints@gs.com
Private Wealth Management: PWM-GBR-Complaints@gs.com
Global Investment Research: GIR-GBR-Complaints@gs.com
Marcus: contactmarcusuk@gs.com (for UK, check your specific region's Marcus website for local contacts)
Goldman Sachs Asset Management: AssetManagement-GBR-Complaints@gs.com
General EMEA Complaints (if unsure): EMEAComplaints@gs.com
In Writing: You can address a letter to "The Compliance Officer" at the relevant Goldman Sachs entity (addresses often found on their complaints handling policy documents).
Remember to document all your communications, including dates, times, names of people you spoke with, and a summary of the discussion.
Frequently Asked Questions (FAQs)
How to find a general contact number for Goldman Sachs? The general inquiry number for Goldman Sachs' global headquarters is +1-212-902-1000.
How to contact Goldman Sachs about my Marcus savings account? For Marcus savings accounts in the US, call 855-730-7283. For UK, call 0800 085 6789.
How to reach Goldman Sachs Investor Relations? You can contact Goldman Sachs Investor Relations by calling +1-212-902-0300 or emailing gs-investor-relations@gs.com.
How to apply for a job at Goldman Sachs?
Visit the "Careers" section of the Goldman Sachs website (
How to contact Goldman Sachs' media relations department? Look for the "Pressroom" or "Media Contacts" section on the Goldman Sachs website for specific regional press contacts. For India, you can contact Weber Shandwick India at 022-4031-1200.
How to make a complaint to Goldman Sachs? You can usually lodge a complaint through your investment manager or sales contact, or by emailing the specific complaints handling team for the relevant business unit (e.g., GM-GBR-Complaints@gs.com for FICC and Equities).
How to find Goldman Sachs office locations in India? Goldman Sachs has offices in Mumbai (+91 22 6616 9000), Bengaluru (+91 80 4127 1600), and Hyderabad (+91 40 469055155). Full addresses are available on their "Worldwide" or "India" section of the website.
How to get help with my Apple Card from Goldman Sachs? For Apple Card support, you can call +1-877-255-5923.
How to contact Goldman Sachs for former employee equity questions? Former employees with questions about Goldman Sachs award stock should contact Goldman Sachs Equity Compensation at +1-212-357-1444.
How to get printed copies of Goldman Sachs financial documents? For printed copies of documents, you can email FulfillmentNY/JC@gs.com.
