Ready to tackle that tricky IRS question about your Employer Identification Number (EIN)? We've all been there – navigating the complexities of government agencies can feel like a maze. But don't worry, this comprehensive guide will walk you through every step of contacting the IRS about your EIN, ensuring you have all the information you need to get your questions answered and issues resolved.
How to Contact the IRS About Your EIN: A Step-by-Step Guide
Your Employer Identification Number (EIN) is a crucial nine-digit federal tax ID assigned to businesses. It's like your business's Social Security Number, used for everything from filing taxes to opening a business bank account. So, when you have a question or an issue related to your EIN, knowing how to effectively communicate with the IRS is paramount.
Step 1: Identify the Specific Nature of Your EIN Inquiry
Before you even think about picking up the phone or writing a letter, the absolute first step is to clearly define what you need to contact the IRS about. Are you:
- Trying to find a lost or forgotten EIN?
- Checking the status of an EIN application?
- Needing to correct information associated with your EIN (like an address or responsible party)?
- Asking a general question about EIN requirements or usage?
- Addressing an issue with multiple EINs or an EIN you didn't request?
Knowing the exact purpose of your contact will significantly streamline the process and help you gather the necessary information beforehand.
Sub-heading: Gather Your Existing Information
Once you've pinpointed your reason for contact, collect any and all relevant documents and details. This might include:
- Your full legal business name (as registered with the IRS).
- The business address associated with your EIN.
- The name and Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN) of the responsible party (the individual who controls, manages, or directs the entity and its assets).
- Any IRS letters or notices you've received regarding your EIN.
- Previously filed tax returns that contain your EIN.
- The date you applied for your EIN (if applicable).
- A copy of your Form SS-4, Application for Employer Identification Number (if you have it).
Having this information readily available will help the IRS representative verify your identity and quickly assist you.
Step 2: Choose Your Contact Method Wisely
The IRS offers several ways to contact them regarding EIN matters. The best method depends on the nature and urgency of your inquiry.
Sub-heading: Option A: Telephone (The Most Common and Often Fastest)
For most EIN-related questions, a phone call is your best bet, especially if you need immediate assistance or clarification.
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IRS Business and Specialty Tax Line: This is your primary point of contact for most EIN inquiries.
- Phone Number: 1-800-829-4933
- Hours of Operation: Monday through Friday, 7:00 a.m. to 7:00 p.m. local time (unless otherwise specified for certain holidays or peak periods).
- What to Expect: You will likely encounter an automated system before speaking with a representative. Be prepared for potential wait times, especially during tax season (January to April) and on Mondays or Tuesdays.
- Tip: Call early in the morning or later in the afternoon for potentially shorter wait times.
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International Callers: If you are outside the U.S. and need to contact the IRS about your EIN, use the following:
- Phone Number: 267-941-1099
- Hours of Operation: Monday through Friday, 6:00 a.m. to 11:00 p.m. Eastern Time.
Sub-heading: Option B: Fax (For Certain Applications and Requests)
While not for general inquiries, fax is a viable option for certain specific EIN-related submissions, such as applying for an EIN if you don't have a U.S. SSN or ITIN.
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For applications within the U.S.: 855-641-6935
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For applications outside the U.S.: 855-215-1627 or 304-707-9471 (for faxes sent from outside the U.S.)
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What to Expect: If you apply for an EIN via fax and provide a fax number, the IRS will typically fax a cover sheet with the EIN back to you in approximately four business days.
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Important Note: The IRS no longer provides the Form SS-4 notated with the EIN when applying by fax.
Sub-heading: Option C: Mail (For Non-Urgent Matters and Specific Forms)
Mailing documents to the IRS is generally the slowest method, but it's appropriate for certain forms or non-urgent requests where a paper trail is preferred.
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For mailing Form SS-4 (Application for Employer Identification Number) within the U.S.: Internal Revenue Service Attn: EIN Operation Cincinnati, OH 45999
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For mailing Form SS-4 from outside the U.S.: Internal Revenue Service Attn: EIN International Operation Cincinnati, OH 45999
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For requesting an EIN verification letter (147C) or other general correspondence about an existing EIN: Internal Revenue Service, MS 6055, Kansas City, MO 64108 OR Internal Revenue Service, MS 6273, Ogden, UT 84201
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What to Expect: If you apply for an EIN by mail, you can expect to receive your EIN in about four to six weeks. For other mailed requests, processing times can vary.
Sub-heading: Option D: Online (Limited for Direct Contact, but Useful for Application)
While you can apply for an EIN online and receive it instantly (if you have a U.S. SSN or ITIN), there isn't a direct online portal to ask specific questions about an existing EIN or check its status beyond the initial application.
- Online EIN Application (IRS EIN Assistant): Available Monday through Friday, 7:00 a.m. to 10:00 p.m. Eastern Time. This is the fastest way to obtain a new EIN if you qualify.
Step 3: Prepare for Your Contact
Regardless of the method you choose, proper preparation is key to a successful interaction.
Sub-heading: If Calling the IRS
- Have all your gathered information handy: This includes your business name, address, responsible party's SSN/ITIN, prior tax returns, and any IRS correspondence.
- Be clear and concise: Articulate your question or issue directly.
- Take notes: Jot down the date, time, the name of the representative you speak with, and a summary of the conversation and any instructions given. This is invaluable for future reference.
- Be Patient: The IRS receives a high volume of calls. Remain polite and patient, even if there's a long wait.
Sub-heading: If Faxing or Mailing Documents
- Use the correct form: Ensure you are using the most current version of any IRS form (e.g., Form SS-4 for EIN application, Form 8822-B for change of address or responsible party).
- Fill out accurately and completely: Any errors or omissions can cause significant delays.
- Keep a copy: Always make a copy of everything you send to the IRS for your records.
- Consider certified mail with return receipt: For important documents, this provides proof of delivery.
Step 4: Following Up (If Necessary)
Sometimes, one contact isn't enough.
Sub-heading: Checking EIN Application Status
If you applied for an EIN via fax or mail and haven't received it within the expected timeframe:
- You can call the IRS Business and Specialty Tax Line (1-800-829-4933) to inquire about the status.
- Be aware: The IRS can usually only tell you if an EIN has been assigned. They won't disclose if they've received the application or how far along it is in the process if an EIN hasn't been assigned yet.
- For faxed applications, if it's been more than four business days, a phone call is appropriate.
- For mailed applications, wait the full four to six weeks before calling.
Sub-heading: When to Expect a Response for Other Inquiries
Processing times for mail can vary significantly. For phone calls, you should receive an answer during the call itself. If you've submitted a form (like Form 8822-B for changes), expect a few weeks for processing.
Step 5: Understanding Common EIN Issues and Resolutions
Knowing what to expect for common EIN-related scenarios can save you time and frustration.
Sub-heading: Lost or Forgot Your EIN
- Check your records first: Look for your EIN on the IRS notice issued when it was assigned (Form CP 575), past tax returns, business loan applications, or business bank account statements.
- Call the IRS: If you still can't find it, call the Business and Specialty Tax Line at 1-800-829-4933. They can verify your identity and provide the number over the phone if you are authorized to receive it.
- Request a 147C Letter: You can also formally request an EIN verification letter (Form 147C) from the IRS, which serves as official proof of your EIN. This can be done by calling the Business and Specialty Tax Line and requesting it.
Sub-heading: Correcting EIN Information (Address, Responsible Party)
- Use Form 8822-B, Change of Address or Responsible Party – Business: This form is used to notify the IRS of changes to your business mailing address, business location, or the identity of your responsible party.
- Mail the form: Send the completed Form 8822-B to the appropriate IRS address as listed in the form's instructions.
- Processing time: Generally, it takes 4 to 6 weeks for the IRS to process your address or responsible party change.
Sub-heading: Multiple EINs or an Unrequested EIN
- Multiple EINs: A business entity should generally have only one EIN. If you have multiple and are unsure which to use, call the Business and Specialty Tax Line at 1-800-829-4933.
- Unrequested EIN: If you receive an EIN that you didn't request or believe someone stole your EIN, contact the IRS immediately at the Business and Specialty Tax Line to report it and understand the next steps.
10 Related FAQ Questions
How to check the status of my EIN application?
You can check the status of an EIN application (if applied by fax or mail) by calling the IRS Business and Specialty Tax Line at 1-800-829-4933. Online applications provide instant EINs.
How to find a lost or forgotten EIN?
First, check previous tax returns, IRS notices (like CP 575), or business bank account statements. If you can't find it, call the IRS Business and Specialty Tax Line at 1-800-829-4933.
How to change the address associated with my EIN?
To change the mailing address or business location associated with your EIN, you need to file Form 8822-B, Change of Address or Responsible Party – Business, with the IRS.
How to update the responsible party for my EIN?
You must report a change in your responsible party (the individual in control of the entity) by filing Form 8822-B, Change of Address or Responsible Party – Business, with the IRS within 60 days of the change.
How to get a verification letter (147C) for my EIN?
You can request an EIN verification letter (Form 147C) by calling the IRS Business and Specialty Tax Line at 1-800-829-4933 and providing your business details.
How to apply for an EIN by fax?
To apply for an EIN by fax, complete Form SS-4 and fax it to 855-641-6935 (within the U.S.) or 855-215-1627 / 304-707-9471 (outside the U.S.). You can expect the EIN back in about four business days.
How to apply for an EIN by mail?
To apply for an EIN by mail, complete Form SS-4 and send it to the Internal Revenue Service, Attn: EIN Operation, Cincinnati, OH 45999 (within the U.S.) or Internal Revenue Service, Attn: EIN International Operation, Cincinnati, OH 45999 (outside the U.S.). Allow 4-6 weeks for processing.
How to resolve issues with multiple EINs for one business?
If your business has multiple EINs and you're unsure which to use, contact the IRS Business and Specialty Tax Line at 1-800-829-4933 for guidance.
How to handle an EIN that I didn't request?
If you received an EIN you didn't request or suspect identity theft related to your EIN, immediately contact the IRS Business and Specialty Tax Line at 1-800-829-4933 to report it.
How to find IRS phone numbers for specific business tax questions?
For most business and specialty tax questions, including EIN inquiries, call the IRS Business and Specialty Tax Line at 1-800-829-4933. For international callers, use 267-941-1099.