People are currently reading this guide.
Navigating your financial documents, especially for something as important as a Certificate of Deposit (CD), is crucial. Whether you need your Bank of America CD statement for tax purposes, to track accrued interest, or simply for your records, there are several convenient ways to obtain it. This comprehensive guide will walk you through each step, ensuring you get your statement efficiently.
How to Get Your Bank of America CD Statement: A Step-by-Step Guide
Let's dive into the various methods you can use to retrieve your Bank of America CD statement. Choose the option that best suits your needs and preferences!
Step 1: Determine Your Preferred Method
Before we go into the specifics, let's consider how you'd like to receive your statement. Do you prefer the convenience of digital access, or a traditional paper copy? Bank of America offers several avenues, each with its own advantages.
- Online Banking: Fast, convenient, and environmentally friendly. This is often the quickest way to get your statement.
- Mobile Banking App: Access on the go from your smartphone or tablet. Ideal for those who manage their finances digitally.
- By Mail: A physical copy sent directly to your address. Suitable if you prefer paper records.
- By Phone: Speak directly with a customer service representative. Great for personalized assistance or specific requests.
- In Person at a Financial Center: Visit a branch for hands-on support. Perfect if you need to discuss your CD further or require immediate assistance.
Once you've decided on your preferred method, proceed to the relevant step below!
Step 2: Obtaining Your CD Statement Online (Recommended)
This is often the most efficient way to access your Bank of America CD statement.
2.1: Log In to Bank of America Online Banking
- Open your web browser: Go to the official Bank of America website:
www.bankofamerica.com - Locate the "Sign In" button: This is usually in the top right corner of the homepage. Click on it.
- Enter your credentials: Input your User ID and Passcode.
- Pro-Tip: If you've forgotten your User ID or Passcode, look for the "Forgot User ID?" or "Forgot Passcode?" links on the sign-in page. You'll typically need to verify your identity to regain access.
2.2: Navigate to Statements & Documents
- Once logged in, look for a section or tab typically labeled "Statements & Documents" or "Account Activity." This might be found under a "Customer Service," "Account Services," or "Information & Services" menu.
- For some users, it might be directly accessible from the overview of your accounts. You might see a link next to your CD account summary.
2.3: Select Your CD Account and Statement Period
- Within the "Statements & Documents" section, you'll likely see a list of your various Bank of America accounts. Locate your Certificate of Deposit (CD) account.
- You'll then be prompted to select the statement period you wish to view. Bank of America typically allows you to view and download statements for up to seven years.
- Note: CD accounts may not generate monthly statements like checking or savings accounts. You'll usually receive a statement at maturity, or sometimes annually, or quarterly, depending on the CD terms and how interest is credited. However, you should be able to see accrued interest and relevant details online.
2.4: View, Download, or Print Your Statement
- Once you've selected the desired statement, it will usually open as a PDF document.
- You'll have options to:
- View: Read the statement directly in your browser.
- Download: Save the PDF to your computer for your records. It's always a good idea to save important financial documents.
- Print: If you need a physical copy, you can print it from your browser or after downloading.
- Important: Ensure you have a PDF reader (like Adobe Reader) installed on your device to view the statements. Most modern browsers have built-in PDF viewers.
Step 3: Accessing Your CD Statement via Mobile Banking App
If you prefer managing your finances on the go, the Bank of America Mobile Banking app is a fantastic tool.
3.1: Download and Log In to the Mobile App
- Download the App: If you haven't already, download the Bank of America Mobile Banking app from your device's app store (Google Play Store for Android, Apple App Store for iOS).
- Launch the App: Open the app on your smartphone or tablet.
- Sign In: Enter your User ID and Passcode. The app often offers convenient sign-in methods like fingerprint or facial recognition if your device supports it.
3.2: Locate Your CD Account
- Upon logging in, you'll see an overview of your accounts. Scroll through and find your Certificate of Deposit (CD) account.
- Tap on the CD account to view its details.
3.3: Find Statements or Documents
- Within the CD account details, look for a section related to "Statements," "Documents," or "Account Activity."
- Similar to online banking, you'll likely be able to select the statement period you need.
3.4: View or Download Your Statement
- The statement will typically open within the app as a PDF. You'll usually have the option to view it, save it to your device, or share it (e.g., email it to yourself for printing).
- Note: While you can view statements on the app, for printing or more detailed saving, it's often easier to download them to a computer.
Step 4: Requesting Your CD Statement by Mail
For those who prefer a physical copy, Bank of America can mail your statement.
4.1: Through Online Banking (to switch to paperless or back to paper)
- Follow Step 2.1 to Step 2.2 (Log In and navigate to Statements & Documents).
- Look for a section titled "Paperless settings" or "Delivery Preferences."
- Here, you can change your statement delivery preference from paperless to paper statements, or vice versa.
- Keep in mind: It might take one or two statement cycles for the change to take effect.
4.2: By Phone
- Call Bank of America Customer Service: The dedicated number for CDs and IRAs is 888-827-1812.
- General customer service: 800-432-1000 (Available Mon-Fri 7 a.m.-10 p.m. ET; Sat-Sun 8 a.m.-5 p.m. ET).
- Be prepared to verify your identity: You'll likely need to provide your account number, Social Security number, or other personal information for security purposes.
- Request the statement: Clearly state that you need a copy of your CD statement and specify the time period you require. Confirm your mailing address with the representative.
- Expect delivery: Mailed statements typically arrive within 7-10 business days.
4.3: By Written Request
While less common, you can also send a written request.
- Draft a letter: Include your full name, address, CD account number, and the specific statement period you need.
- Mail it to: Bank of America FL1-300-03-15 PO Box 25118 Tampa, FL 33622-5118
- Note: This method is the slowest. Expect a longer processing and delivery time.
Step 5: Getting Your CD Statement by Phone
If you prefer speaking directly with someone, calling customer service is an excellent option.
5.1: Call the Appropriate Number
- For CD and IRA inquiries, call 888-827-1812. This line is available Mon-Fri 8 a.m.-9 p.m. ET and Sat 8 a.m.-8 p.m. ET.
- For general inquiries, you can also call 800-432-1000.
- Tip: Have your CD account number handy before you call.
5.2: Follow the Prompts and Speak to a Representative
- Listen carefully to the automated menu options. You may need to select options related to "Account Information" or "Statements."
- Eventually, you'll be connected to a customer service representative.
- Clearly explain your request: State that you need your CD statement and provide the specific dates or periods you are interested in.
- The representative can often help you view your statement details over the phone or arrange for a copy to be mailed to you.
Step 6: Visiting a Bank of America Financial Center In Person
For face-to-face assistance, visiting a branch is a good option.
6.1: Locate a Nearby Financial Center
- Use the "Locations" finder on the Bank of America website or mobile app to find the nearest branch.
- Consider scheduling an appointment: You can often schedule an appointment online or through the mobile app to avoid waiting times and ensure a specialist is available to assist you with CD-related inquiries.
6.2: Prepare for Your Visit
- Bring necessary identification: A valid government-issued ID (driver's license, passport) is essential.
- Have your CD account number: This will expedite the process.
- Know the statement period you need: Be specific about the dates.
6.3: Speak with a Personal Banker
- Once at the financial center, explain to a teller or personal banker that you need a copy of your CD statement.
- They will be able to access your account information, print a copy of your statement, or guide you through accessing it online if you prefer.
- This method is particularly useful if you have complex questions about your CD or need to discuss other aspects of your account.
By following these detailed steps, you should be able to successfully obtain your Bank of America CD statement using your preferred method. Remember, keeping track of your financial documents is an important part of managing your investments!
Frequently Asked Questions about Bank of America CD Statements
Here are 10 common questions related to getting your Bank of America CD statement, with quick answers:
How to get my Bank of America CD statement online?
- Log in to Bank of America Online Banking, navigate to "Statements & Documents," select your CD account, and choose the desired statement period to view, download, or print.
How to view my CD interest earnings on my statement?
- Your CD statements (which may be annual or at maturity) will typically detail the interest earned and compounded for the specified period. You can find this information by accessing your statements online or in the mobile app.
How to request a past CD statement from Bank of America?
- You can request past statements (up to seven years back) through online banking, by calling CD/IRA customer service at 888-827-1812, or by visiting a financial center.
How to change my CD statement delivery preference to paperless?
- Log in to Bank of America Online Banking, go to "Statements & Documents," and look for "Paperless settings" or "Delivery Preferences" to opt for electronic statements.
How to get a CD statement if I don't have online banking?
- You can call Bank of America CD/IRA customer service at 888-827-1812 to request a statement by mail, or visit a local Bank of America financial center in person.
How to find my Bank of America CD account number?
- Your CD account number can be found on your account opening documents, previous statements, or by logging into your online banking account and viewing your CD account details.
How to get a statement for a matured Bank of America CD?
- A final statement, or a maturity notice, is typically mailed to you around 30 days prior to and after maturity. You can also access it online if your account is still active or request it via phone/in-person.
How to access CD tax statements (1099-INT) from Bank of America?
- Your 1099-INT statement, which reports interest income, is usually mailed to you by January 31st each year. It may also be available for download in your online banking "Statements & Documents" section under "Tax Statements."
How to get a combined statement for my Bank of America CD and other accounts?
- Bank of America allows you to link eligible accounts for a combined statement. You may need to contact customer service or visit a financial center to set this up.
How to contact Bank of America customer service for CD statement issues?
- For CD-specific inquiries, call 888-827-1812. For general banking assistance, call 800-432-1000. You can also use the secure message center within online banking.
