Ever found yourself in a bind, needing a bank statement for a loan application, a new rental agreement, or simply to keep tabs on your finances? It happens to the best of us! If you're a Nationwide Building Society customer, you're in luck, as they offer several convenient ways to get your hands on those all-important financial records. This comprehensive guide will walk you through each method, ensuring you can access your Nationwide bank statements with ease, no matter your preference.
Let's dive in and get you sorted!
How to Get Your Nationwide Bank Statement: A Step-by-Step Guide
Nationwide provides multiple avenues for accessing your bank statements, from the convenience of online banking to the personal touch of a branch visit. Choose the method that best suits your needs!
Step 1: Decide on Your Preferred Access Method
Before we go into the specifics, consider how you'd like to receive your statement. Do you prefer the instant gratification of a digital download, the traditional feel of a paper copy, or the direct interaction of a branch visit? Your choice will determine the steps you take.
Sub-heading: Online Access - The Quickest Way
For those who love digital convenience and instant access. If you're registered for Nationwide's Internet Bank or use their Banking App, this is often the fastest and easiest way to view and download your statements.
Sub-heading: By Post - The Traditional Approach
For those who prefer a physical copy sent to their doorstep. Nationwide can send paper statements directly to your registered address.
Sub-heading: In Branch - The Personal Touch
For those who prefer face-to-face assistance or need a stamped copy. Visiting a Nationwide branch allows you to speak with a representative and potentially get immediate assistance.
Sub-heading: Via Telephone Banking - A Direct Call
For those who prefer to speak to someone over the phone. You can request a statement through Nationwide's telephone banking service.
Step 2: Accessing Your Statements Online (Internet Bank & Banking App)
This is by far the most recommended method for most users due to its speed and convenience.
Sub-heading: Using the Nationwide Internet Bank
- Log In: Open your web browser and navigate to the Nationwide Building Society website. Click on "Log in" for Internet Banking. You'll need your customer number, passnumber, and memorable data to access your account.
- Navigate to Statements: Once logged in, look for a section like "View Accounts," "My Documents," or "Statements." The exact wording might vary slightly, but it will be intuitively placed.
- Select Your Account: Choose the specific account for which you need a statement (e.g., current account, savings account, credit card).
- View and Download: You should now see a list of available statements. Nationwide typically allows you to view and download statements for the last 36 months. Select the statement date you require.
- Download as PDF: Look for an option to "Download" or "Save as PDF." This will create a digital copy of your statement on your device. You can then print it if you need a physical copy.
Sub-heading: Using the Nationwide Banking App
- Download and Open the App: If you haven't already, download the "Nationwide Mobile Banking" app from your device's app store (App Store for Apple or Google Play for Android). Open the app.
- Log In: Log in using your passnumber, Face ID, or Touch ID if enabled.
- Access Statements: Within the app, navigate to your accounts. Look for an option like "My Documents" or "Statements."
- Select and Download: Choose the relevant account and the statement period you need. You can typically view and download statements for the last 36 months. Download the statement as a PDF. This PDF can then be emailed, shared, or printed.
Step 3: Requesting Statements by Post
If you prefer a physical paper statement, Nationwide can mail it to you.
- Log in to Internet Bank (Optional, but Recommended): Even if you want a paper copy, logging into the Internet Bank can be the quickest way to request it.
- Once logged in, look for a "Need help? Send us a message" or "Chat with us" option.
- Type "Get a statement" into the web chat, and you'll be connected to a team member who can help arrange for a copy to be sent by post.
- Call Nationwide: You can also call Nationwide directly to request a statement by post.
- Dial their general enquiries number: 03457 30 20 11 (available from within the UK).
- Be prepared to answer security questions to verify your identity.
- Inform the representative that you wish to request a copy of your bank statement to be sent to you by post. They will confirm your address.
- Visit a Branch: As detailed in Step 4, you can also request a statement by post during a branch visit.
- Locate your nearest Nationwide branch using their online branch finder.
- Speak to a customer service representative and explain that you need a statement sent by post.
- Allow for Delivery: Nationwide typically states that you'll receive your requested paper statement within 10 working days.
Step 4: Obtaining Statements In Branch
For those who prefer a face-to-face interaction or need a stamped statement for official purposes.
- Locate Your Nearest Branch: Use the Nationwide branch finder tool on their website to find the most convenient branch for you. Check their opening hours before you visit.
- Bring ID: While not always strictly necessary for a statement request if you're a recognized customer, it's always best to bring a form of identification (e.g., your Nationwide debit card, driving license, or passport) to help verify your identity.
- Speak to a Representative: Once at the branch, approach the counter or a customer service desk and explain that you need a copy of your bank statement.
- Specify Your Needs: Let them know which account you need the statement for and the specific date range. If you need a stamped statement (often required for visa applications or official documents), be sure to explicitly request this.
- Receive Your Statement: Depending on the availability of printing facilities and the nature of your request, you may receive your statement on the spot or it may be posted to you.
Step 5: Requesting Statements via Telephone Banking
Nationwide's telephone banking service offers another convenient way to request statements.
- Prepare Your Details: Have your Nationwide account details (customer number, sort code, account number) ready.
- Call Telephone Banking: Dial Nationwide's telephone banking number: 03457 30 20 11.
- Verify Your Identity: Follow the prompts to verify your identity. This will typically involve entering parts of your passnumber or answering security questions.
- Speak to an Advisor: Once connected to a customer service advisor, clearly state that you wish to request a bank statement.
- Provide Information: Specify the account and the period for which you need the statement. They will then arrange for the statement to be posted to your registered address.
Important Considerations
- Joint Accounts: If you have a joint account, ensure all account holders are aware and agree to any changes in statement delivery preferences (e.g., switching to paperless).
- Fees: While standard statements are generally free, requesting historical statements beyond the readily available online period or multiple copies might incur a fee. It's always best to check Nationwide's Tariff of Charges or inquire when requesting.
- Historical Statements: Nationwide generally allows online access to 36 months of statements. For statements older than this, you may need to contact them directly via phone or in branch. If you've closed an account, you might be able to access statements for up to 5 years after closure by registering for online historical statement access.
- Proof of Address/Name: While bank statements are often used as proof of address, some institutions may not accept printed online statements without a branch stamp. If you need it for official purposes, consider requesting a mailed copy or getting it stamped in branch.
By following these steps, you should be able to effortlessly obtain your Nationwide bank statements whenever you need them!
Frequently Asked Questions (FAQs)
Here are 10 common questions about getting Nationwide bank statements, with quick answers:
How to get Nationwide bank statement online?
You can get your Nationwide bank statement online by logging into the Nationwide Internet Bank or the Nationwide Banking App. Navigate to "My Documents" or "Statements" and download the PDF.
How to get Nationwide bank statement by post?
You can request a Nationwide bank statement by post through the Internet Bank's web chat, by calling Nationwide on 03457 30 20 11, or by visiting a Nationwide branch. It typically takes 10 working days to arrive.
How to get a stamped Nationwide bank statement?
To get a stamped Nationwide bank statement, you'll need to visit a Nationwide branch in person and request a stamped copy from a customer service representative.
How to view old Nationwide bank statements?
You can view old Nationwide bank statements for the past 36 months directly through the Internet Bank or the Banking App. For older statements (up to 5 years for closed accounts), you may need to contact Nationwide directly.
How to go paperless with Nationwide statements?
To go paperless with Nationwide statements, log into the Internet Bank, go to "Manage my details & settings," select "Go Paperless," and choose "Online statements." You can also do this through the Banking App under "Profile and settings" then "Paperless Statements."
How to print a Nationwide bank statement from home?
You can print a Nationwide bank statement from home by first downloading the PDF version from the Nationwide Internet Bank or Banking App to your computer or device, and then printing it using your home printer.
How to get a Nationwide mini statement?
You can get a Nationwide mini statement from a Nationwide cash machine (showing the last 10 transactions) or by asking a colleague at a Nationwide branch.
How to get Nationwide statements for a closed account?
If you closed your account on or after February 2, 2018, you can register for online access to historical statements dating back 5 years. Otherwise, you'll need to call Nationwide or visit a branch to request paper copies.
How to find my Nationwide account number and sort code on a statement?
Your Nationwide account number and sort code are clearly displayed on your bank statement, typically at the top or in a dedicated section.
How to get a credit card statement from Nationwide?
You can get your Nationwide credit card statement by logging into the Internet Bank or the Banking App, similar to how you access current account statements. They are usually found under "My Documents" or the credit card account section.
