Do you need to get your Nationwide bank statement? Perhaps you're applying for a mortgage, need to verify your income, or simply want to keep track of your finances. Whatever the reason, Nationwide offers several convenient ways to access your statements. Let's dive into a comprehensive, step-by-step guide to help you obtain your Nationwide bank statement with ease!
Step 1: Determine Your Needs – Online, Paper, or In-Branch?
Before you even log in or pick up the phone, think about what kind of statement you need. Do you require a digital PDF for an online application, a physical paper copy, or just a quick overview of your recent transactions? Your choice will dictate the quickest and most efficient method.
- Online/Digital Statements: This is often the fastest and most convenient method for most users, allowing you to view and download statements instantly.
- Paper Statements by Post: If you need a physical copy for official purposes or prefer paper records, you can request these to be mailed to you.
- In-Branch Assistance: For personalized help, or if you prefer face-to-face interaction, visiting a Nationwide branch is an option.
Once you have a clear idea, let's move on to the practical steps!
Step 2: Accessing Your Statements Online (Recommended)
This is by far the most popular and efficient way to get your Nationwide bank statements. Nationwide allows you to view and download statements for up to 36 months for current accounts, savings accounts, and credit cards via their Internet Bank or Banking App.
Sub-heading 2.1: Via Nationwide Internet Bank
The Internet Bank (Nationwide's online banking portal) is your go-to for comprehensive statement access.
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Log In to the Internet Bank:
- Open your web browser and navigate to the official Nationwide website.
- Look for the "Log in" button, usually prominently displayed.
- Enter your customer number and date of birth.
- You'll then be prompted to log in using either your passnumber and a text message code, or your debit card and a card reader. Follow the on-screen instructions carefully.
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Navigate to Your Accounts:
- Once logged in, you'll see a list of your accounts. Select the specific account (current account, savings, or credit card) for which you need a statement.
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View and Download Statements:
- For Current Accounts: Your full statement for the current period will usually be displayed automatically. To view past statements, look for a "View accounts" tab, then select "My Documents" from the top bar. You can then choose a statement date to view the full statement.
- For Savings Accounts: Go to the "View accounts" tab, select your savings account, and then you should be able to access your statements.
- For Credit Card Accounts: After selecting your credit card from the list, you'll see your latest account summary. To view previous summaries (up to 15 months), choose "Statement summary / statement archive" from the menu and select a statement date.
- Downloading as PDF: For most account types, once you've selected the statement you want, you should see an option to "Download" or "Download transactions" (often as a PDF). Always ensure you download it as a PDF if you need an official copy.
Sub-heading 2.2: Via Nationwide Banking App
The Nationwide Banking App offers a convenient way to access statements on the go.
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Open and Log In to the App:
- Ensure you have the official Nationwide Banking App installed on your smartphone or tablet.
- Log in using your preferred method (fingerprint, Face ID, or passnumber).
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Select Your Account:
- From the list of your accounts, tap on the one for which you require a statement.
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Access "My Documents" or "Paperless Statements":
- Look for a section often called "My Documents" or "Profile and settings" then "Paperless Statements." This is where your digital statements are stored.
- You can typically view and download current account, savings, and credit card statements from the last 36 months from here.
Step 3: Requesting Paper Statements by Post
While going paperless is encouraged, sometimes a physical statement is necessary.
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Contact Nationwide Directly:
- The most straightforward way to request paper statements is to contact Nationwide's customer service. You can do this by phone or by visiting a branch.
- By Phone: Call Nationwide's main customer service number: 03457 30 20 11. Be prepared to verify your identity.
- Via Live Chat (Internet Bank): Log into your Internet Bank, select "Need help? Send us a message" from the left-hand menu, choose "Chat with us," and type "Get a statement." You'll be transferred to a team member who can assist you.
- In Branch: Visit your nearest Nationwide branch. A member of staff will be able to help you request paper copies.
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Provide Details:
- You will need to specify which account the statements are for and the date range you require.
- Be aware: Depending on what you ask for, you might receive a large bundle of papers. Nationwide states that paper statements requested by post will typically arrive within seven days of your request.
Step 4: Getting a Mini Statement (Quick Overview)
If you just need a quick look at your most recent transactions, a mini statement can be helpful. These are available for current accounts only.
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At a Nationwide Cash Machine (ATM):
- Insert your debit card into a Nationwide ATM.
- Select the option for a "Mini Statement."
- The machine will print out a short statement showing up to 10 recent transactions.
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In a Nationwide Branch:
- Visit any Nationwide branch and speak to a colleague at the counter.
- They can provide you with a mini statement of your recent transactions.
Step 5: Accessing Statements for Closed Accounts
This is a specific scenario but crucial for many. If you've closed a Nationwide account, you can still access historical statements.
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Online Access for Closed Accounts:
- If you closed your account on or after 2 February 2018, Nationwide allows online access to historical statements dating back 5 years.
- You must register for this online access within 6 months of your account closure.
- You'll need your date of birth, account number (last eight digits if longer), sort code, and Nationwide customer number.
- Visit the dedicated "Accessing statements for a current account you've closed" section on the Nationwide website.
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Requesting Paper Copies for Closed Accounts:
- If you closed your account more than six months ago and didn't register for online access, or if you prefer a paper copy, you'll need to visit a Nationwide branch or call them directly to request paper statements. They will post them to you within seven days.
Important Considerations:
- Identity Verification: For all methods, especially when contacting Nationwide by phone or in branch, be prepared to verify your identity. This is for your security.
- Fees: While standard online statement access is free, always check Nationwide's Tariff of Charges for any potential fees associated with requesting multiple or older paper statements.
- Statement Dates: Be aware that Nationwide statements are typically issued on the anniversary of your account opening, not necessarily on the 1st of the month. While you can often download statements for a specific date range online, the official monthly statements will adhere to their original cycle.
- Security: Always access your online banking through official Nationwide channels (their website or app) and be wary of suspicious links or emails.
Getting your Nationwide bank statement doesn't have to be a chore. By following these steps, you can quickly and securely obtain the financial information you need, whether it's for personal record-keeping or important applications.
10 Related FAQ Questions
Here are 10 frequently asked questions about obtaining Nationwide bank statements, with quick answers:
How to view my latest Nationwide bank statement online?
You can view your latest statement by logging into Nationwide's Internet Bank or Banking App, selecting your account, and the current statement should be immediately accessible or found under "My Documents."
How to download a Nationwide bank statement as a PDF?
Log into the Internet Bank or Banking App, navigate to your desired statement (typically under "My Documents" or "Statement summary/archive"), and look for a "Download" or "Download transactions" option, usually presented as a PDF.
How to get a paper copy of my Nationwide bank statement?
You can request paper statements by calling Nationwide's customer service (03457 30 20 11) or by visiting a Nationwide branch. They will be posted to you.
How to find my Nationwide customer number?
Your Nationwide customer number can be found on any statements you receive, on your card, or by logging into the Internet Bank. If you're still stuck, you can call Nationwide.
How to access statements for a Nationwide account I've closed?
If closed after February 2, 2018, register for online historical statement access within 6 months of closure on Nationwide's dedicated website. Otherwise, contact Nationwide by phone or in branch for paper copies.
How to get a mini statement from Nationwide?
You can get a mini statement (showing up to 10 recent transactions) from a Nationwide cash machine (ATM) or by asking a colleague at any Nationwide branch.
How to change my statement delivery method (e.g., from paper to paperless)?
Log into the Internet Bank or Banking App, go to "Manage my details & settings" or "Profile and settings," then select "Go Paperless" or "Paperless Statements" to adjust your preference.
How to get older Nationwide bank statements (more than 3 years)?
While online access typically covers up to 36 months (3 years), for statements older than this, you will likely need to contact Nationwide directly by phone or in branch to request them. There may be a fee for very old statements.
How to ensure my downloaded Nationwide statement has a running balance?
When downloading statements online, especially for specific date ranges, ensure the "running balance" option is selected if available. Some banks (not specifically Nationwide) might require ticking a box for the balance to appear on the PDF. Nationwide's standard statements should include this.
How to contact Nationwide to request a statement if I can't go online or to a branch?
You can call Nationwide's customer service on 03457 30 20 11. They can arrange for statements to be posted to your registered address after verifying your identity.
