Thinking about opening a new bank account? Nationwide offers a variety of options, and the good news is you can often do it right from the comfort of your home! This comprehensive guide will walk you through every step of opening a Nationwide account online, ensuring a smooth and hassle-free experience.
Ready to get started on your banking journey with Nationwide? Let's dive in!
Step 1: Discover Your Ideal Nationwide Account
Before you even begin filling out forms, the most crucial first step is to choose the right account for your needs. Nationwide offers a range of current accounts, savings accounts, and even mortgages. Each has different features, benefits, and eligibility criteria.
Current Accounts: Your Everyday Banking Hub
- FlexAccount: This is Nationwide's core everyday current account, offering straightforward banking with no monthly fees. It's a great option for general use.
- FlexDirect: Looking for a rewarding current account? FlexDirect offers attractive interest rates on balances and cashback on debit card purchases for a limited period. Be sure to check the specific terms and conditions for eligibility and introductory offers.
- FlexPlus: A packaged bank account, FlexPlus comes with a monthly fee but includes a host of benefits like worldwide family travel insurance, mobile phone insurance, and UK and European breakdown cover. Ideal for those who would utilize these added perks.
- FlexStudent: Tailored for students aged 18 or over, this account offers an arranged overdraft to help manage university finances.
- FlexOne: For younger individuals aged 11 to 17, FlexOne helps them learn to manage money with interest earnings and no monthly fee.
- FlexBasic: This is a basic bank account designed for those who don't hold another UK current account or don't qualify for other Nationwide accounts.
Savings Accounts & ISAs: Growing Your Money
Nationwide also provides various savings accounts and ISAs (Individual Savings Accounts) with different interest rates and access levels. When exploring these, consider:
- Interest Rates: How much will your money grow?
- Access: Do you need instant access to your funds, or are you happy to lock them away for a fixed term for a potentially higher rate?
- Eligibility: Some accounts might have specific opening criteria or deposit limits.
Mortgages: Your Home Ownership Journey
While the initial stages of a mortgage application can often begin online, it's generally a more involved process. Nationwide offers options for first-time buyers, switching deals, moving home, and borrowing more. You can use their online tools to get a "Decision in Principle" which estimates how much you can borrow, a crucial step before a full application.
Action Point: Visit the Nationwide website and thoroughly explore the different account types. Read the eligibility criteria and terms and conditions for the account that best fits your financial goals.
Step 2: Gather Your Essential Information and Documents
Once you've chosen your account, it's time to prepare for the application. Having all your necessary information readily available will significantly speed up the process.
What You'll Likely Need:
- Personal Details:
- Full Name
- Date of Birth
- Nationality
- Place of Birth
- UK Address History (typically for the last 3 years)
- Contact Information (phone number, email address)
- Identification (Proof of ID): Nationwide will primarily attempt to verify your identity electronically. However, if they can't, you might be asked to provide physical documents. Acceptable documents often include:
- Valid UK Passport
- Full UK Photocard Driving Licence
- Valid EEA Passport or EEA Member State ID Card
- Proof of Address (if required after electronic checks): Again, electronic checks are the first preference, but if a physical document is needed, it could be:
- UK-based bank or building society statement (less than 3 months old)
- UK utility bill (not mobile phone, less than 3 months old)
- UK council tax bill (less than 12 months old)
- UK mortgage statement (less than 12 months old)
- Financial Information (especially for current accounts or mortgages):
- Your annual income
- Details of regular monthly outgoings (credit commitments, travel costs, dependents)
- Existing bank account details (if you're switching from another bank)
Important Note: For joint accounts, both applicants will need to provide their personal and identification details. If you're a new Nationwide customer applying for a FlexOne (children's account), you might still need to visit a branch with ID even if applying online.
Action Point: Create a checklist of all the required information and documents. Dig out your passport, driving license, and any recent utility bills to ensure they are current and valid.
Step 3: Begin Your Online Application Journey
With your chosen account and documents ready, you can now start the online application.
Navigating the Nationwide Website or App:
- Direct Application on the Website: For most current accounts and savings accounts, you can find a direct "Apply Online" button on their respective product pages on the Nationwide website.
- Nationwide Banking App: If you're an existing Nationwide member, you can often apply for additional accounts directly through their mobile banking app. This can be quicker as some of your details may already be pre-filled.
- Internet Bank: Once registered for online banking, you can also log into the Internet Bank to compare and apply for various accounts.
Action Point: Go to the Nationwide website (nationwide.co.uk) and locate the section for the type of account you wish to open (e.g., "Current Accounts"). Click on the specific account you chose in Step 1 and look for the "Apply Online" option.
Step 4: Complete the Online Application Form
This is where you'll input all the information you gathered in Step 2. The online form is designed to be user-friendly, guiding you through each section.
What to Expect During the Application:
- Personal Details: You'll be asked to input your name, date of birth, address, contact details, and employment information.
- Financial Details: Depending on the account, you might need to provide details about your income, existing debts, and any other financial commitments.
- Account Specific Questions: For current accounts, you might be asked about your anticipated monthly deposits or if you intend to set up Direct Debits. For savings accounts, you'll specify your initial deposit amount.
- Declaration and Consent: You'll need to read and agree to the terms and conditions, privacy policy, and consent to electronic identity checks.
- Security Questions: You may be asked to set up security questions and answers for future online banking access.
Pro Tip: Take your time and double-check all information before submitting. Errors can cause delays in your application.
Step 5: Identity and Address Verification
This is a critical stage where Nationwide verifies who you are and where you live.
Electronic Verification: The Preferred Method
- Nationwide will typically attempt to verify your identity and address electronically by searching various databases, including credit reference agencies. Rest assured, these searches are for identification purposes only and will not affect your credit score.
Manual Verification (if electronic fails):
- If electronic verification isn't possible, Nationwide will inform you and provide instructions on how to provide physical proof of ID and address. This might involve:
- Visiting a Branch: Taking your original documents to a Nationwide branch for verification.
- Posting Documents: In some cases, you might be able to post original documents to them. Always send documents via a secure, tracked method if posting.
Action Point: Be prepared for either electronic or manual verification. If asked to provide physical documents, follow Nationwide's instructions precisely to avoid delays.
Step 6: Confirmation and Welcome Pack
Once your application is approved and your identity is verified, you'll receive confirmation from Nationwide.
What to Expect Next:
- Email Confirmation: You'll likely receive an email confirming your account has been opened.
- Welcome Pack by Post: Nationwide will typically send a welcome pack to your registered address. This pack usually contains:
- Your new debit card (for current accounts)
- Your PIN (sent separately for security reasons)
- Account details (account number and sort code)
- Information on how to register for online banking (if you haven't already)
- Details about your new account's features and benefits
Action Point: Keep an eye on your email and postal mail. The welcome pack is crucial for activating your account and setting up online banking.
Step 7: Register for Online Banking and Mobile App
Even if you applied online, you'll need to register for Nationwide's Internet Bank and/or download their Banking App to manage your account digitally.
How to Register:
- Online Banking Registration Page: Visit the Nationwide website and look for the "Register for Internet Banking" section. You'll typically need your account number and sort code (from your welcome pack), and they'll send verification codes via email and/or text.
- Mobile Banking App: Download the "Nationwide Banking App" from your device's app store (Google Play Store for Android, Apple App Store for iOS). Follow the on-screen instructions to register, which might involve using your account details and a card reader (if provided).
Benefits of Online Banking and the App:
- Check your account balance and transaction history anytime, anywhere.
- Make payments and set up standing orders or Direct Debits.
- Manage your personal details.
- View and download statements.
- Freeze/unfreeze your debit card.
- Set up Savings Goals.
Action Point: Once you receive your account details, register for online banking. This will give you full control over your new Nationwide account.
Step 8: Fund Your Account (if applicable) & Start Banking!
For current accounts, you'll typically need to make an initial deposit. For savings accounts, you would have specified your initial deposit during the application.
How to Fund Your Account:
- Bank Transfer: Use your existing bank's online banking or app to transfer funds to your new Nationwide account using the account number and sort code.
- Switching Service: If you're using the Current Account Switch Service, your old account balance will be automatically transferred.
- Cheque Deposit: You can deposit a cheque at a Nationwide branch.
Action Point: Deposit funds into your new Nationwide account and start enjoying the benefits of your new banking relationship!
10 Related FAQ Questions
Here are some frequently asked questions about opening a Nationwide account online:
How to check my eligibility for a Nationwide account?
You can check the specific eligibility criteria for each Nationwide account on its dedicated page on the Nationwide website. Look for sections like "Who can apply" or "Eligibility."
How to open a joint Nationwide account online?
Typically, one person will open a new individual current account first. Then, they can add the other person to the account either through the mobile app or via a link on the Nationwide website. The second person might need to create a "Customer Profile" if they are new to Nationwide.
How to know if my Nationwide online application was successful?
Nationwide will usually send you an email confirmation once your application is approved. If there are any issues or further information is needed, they will contact you.
How to track the status of my Nationwide online account application?
While Nationwide doesn't typically provide a real-time tracking portal for new account applications, if you're concerned, you can contact their customer service using the details on their website.
How to register for Nationwide online banking after opening an account?
If you opened your account online, you'll usually be automatically registered, and login details will be sent by post. If you opened in branch or over the phone, wait about 6 working days, then visit the "Register for Internet Banking" page on the Nationwide website or use the mobile app.
How to link my new Nationwide account to the mobile app?
After downloading the Nationwide Banking App, you'll follow the on-screen instructions to link your account using your account details and possibly a card reader or biometric authentication.
How to deposit money into my new Nationwide account online?
You can deposit money via a bank transfer from another account using your new Nationwide account number and sort code.
How to set up Direct Debits on my new Nationwide account?
Once your account is active and accessible via online banking or the app, you can typically set up Direct Debits within the payments section. You'll need the payee's sort code and account number.
How to order a new debit card for my Nationwide account?
If you need a new debit card, you can usually order one through your Nationwide online banking portal or by contacting their customer service directly.
How to contact Nationwide customer service for online account opening queries?
You can find their contact numbers and online help sections on the "Contact us" page of the Nationwide website. They have dedicated lines for current account enquiries.
