Thinking about managing your money more effectively, or perhaps you're new to the UK and need a reliable banking partner? Opening an account with Nationwide can be a fantastic choice. As one of the largest building societies in the UK, Nationwide offers a diverse range of accounts and a strong reputation for customer service.
This comprehensive guide will walk you through every step of the process to open a Nationwide account, from understanding the different account types to gathering your documents and completing your application. Let's get started!
Step 1: Discover Your Nationwide Account Needs!
Before diving into the application process, let's figure out what kind of Nationwide account is right for you. This is where you, the user, come in! Are you looking for an everyday current account, a way to save, or perhaps something specifically for your studies in the UK?
Nationwide offers a variety of accounts, each with unique features:
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Current Accounts (Everyday Banking):
- FlexAccount: This is Nationwide's core current account, offering no monthly fee and easy access to your money. It's great for day-to-day spending and managing your finances. You can also get access to exclusive savings products as a FlexAccount holder.
- FlexDirect: If you're looking for an account that pays interest on your balance (up to a certain amount) for the first 12 months, and even offers cashback on debit card purchases, the FlexDirect account might be ideal. It's designed for online and telephone banking.
- FlexPlus: For those seeking a packaged account with added benefits like worldwide travel insurance, mobile phone insurance, and UK and European breakdown cover, the FlexPlus account offers a comprehensive solution for a monthly fee.
- FlexStudent / FlexGraduate: Specifically designed for students, these accounts often come with interest-free overdrafts, a student credit card option, and other student-focused perks. Once you complete your studies, your FlexStudent account typically transitions to a FlexGraduate account.
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Savings Accounts & ISAs:
- Instant Access Savings Accounts: These offer immediate access to your funds, perfect for an emergency fund or easily accessible savings. Interest rates can vary.
- Limited Access Savings Accounts: These accounts might offer slightly better interest rates than instant access accounts, but with a restriction on the number of withdrawals you can make within a certain period without affecting your interest rate.
- Fixed Rate Savings Accounts: If you have a lump sum you can lock away for a set period, fixed-rate accounts generally offer higher, guaranteed interest rates.
- Cash ISAs: These allow you to save money and earn interest tax-free up to an annual limit.
- Children's Savings Accounts: Nationwide offers accounts like the FlexOne Saver (for FlexOne current account holders aged 11-17) and the Children's Future Saver (for parents/guardians saving for a child under 18), designed to help young people and their parents save.
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Other Accounts:
- Nationwide also offers accounts for businesses, mortgages, loans, and credit cards.
Take a moment to consider which account best aligns with your financial goals and lifestyle. Having a clear idea will make the subsequent steps much smoother!
How To Open A Nationwide Account |
Step 2: Check Your Eligibility
Once you have an idea of the account you want, the next crucial step is to verify your eligibility. Nationwide, like all financial institutions, has specific criteria you need to meet.
Tip: Don’t skim — absorb.
Sub-heading: General Eligibility for Current Accounts
For most adult current accounts (like the FlexAccount or FlexDirect), you'll generally need to be:
- Aged 18 or over.
- A UK resident. This is a fundamental requirement.
- Not holding too many existing Nationwide current accounts (usually no more than 4 sole or joint accounts).
Sub-heading: Specifics for International Applicants and Students
If you're an international student or a non-UK resident looking to open an account, the requirements can be slightly different. While Nationwide primarily serves UK residents, they do have provisions for certain situations.
- For international students: You'll likely need to provide proof of your student status (e.g., a letter from your university), proof of a UK address, and your passport. Some banks specifically cater to international students, offering basic bank accounts with limited facilities but no overdrafts.
- For non-EEA residents: You will typically be asked to provide two documents for ID purposes: your national passport (which must be taken into a branch and not posted) and one document from their proof of current address list.
- For EEA residents living outside the UK but applying for a current account: You'll generally need to visit a branch with proof of name (e.g., valid full EEA passport or EEA member state ID card) and proof of current address (e.g., valid national driving licence from an EEA country, or a recent statement from an EEA-based bank or utility bill).
It's always best to check the specific eligibility criteria for the exact account you're interested in on the Nationwide website or by contacting their customer service directly, especially if you are an international applicant.
Step 3: Gather Your Essential Documents
This is arguably the most important step in ensuring a smooth application process. Having all your necessary documents ready will prevent delays. You'll typically need to prove both your identity and your address.
Sub-heading: Proof of Identity (Photo ID)
You'll generally need one of the following original documents:
QuickTip: Let each idea sink in before moving on.
- Valid full UK passport
- Valid full UK photocard driving licence (can often be used for both ID and address)
- EU/EEA National ID Card
- UK Biometric Residence Permit (BRP) (for non-EEA residents)
- For under 20s with no other ID: UK Birth/Adoption Certificate (with specific conditions) or a PASS/Young Scot Card (with specific conditions).
Sub-heading: Proof of Address
You'll typically need one recent document (usually less than 3 months old, unless specified otherwise) from the following list:
- Full or provisional UK driving licence (if not used for ID)
- Recent utility bill (e.g., gas, electricity, water - not a mobile phone bill)
- Recent bank or building society statement (from a different bank)
- Council tax bill
- Mortgage statement / Solicitor mortgage correspondence
- HMRC letter (e.g., tax notification)
- Letter from Benefits Agency (including Universal Credit welcome letters, less than 12 months old)
Important Notes on Documents:
- The document for proof of identity cannot be the same as the document used for proof of address. You need two separate items.
- Ensure the documents are original and current. Photocopies are generally not accepted unless explicitly stated and certified.
- For international applicants, a letter of introduction from your university or employer might be helpful, but it's crucial to check with Nationwide directly if this will suffice as supplementary documentation.
Step 4: Choose Your Application Method
Nationwide offers a few ways to open an account, catering to different preferences.
Sub-heading: Online Application
- This is often the quickest and most convenient method for many.
- You'll fill out an application form on the Nationwide website.
- Nationwide will attempt to electronically verify your identity and address. If they can do so successfully, you might not need to provide physical documents.
- Best for: UK residents with a good credit history and readily verifiable details.
- Keep in mind: If electronic verification fails, you may be asked to provide documents in person or by post, which can add to the processing time.
Sub-heading: In-Branch Application
- This method is often recommended if you are an international applicant or have complex identification needs.
- You can visit your nearest Nationwide branch. You might need to book an appointment beforehand, especially for more complex account openings or if you prefer a dedicated slot. While some transactions don't require appointments, opening a new account often benefits from one.
- Bring all your original documents with you.
- A Nationwide representative will guide you through the application and verify your documents on the spot.
- Best for: Those who prefer face-to-face assistance, have non-standard identification, or are international applicants.
Sub-heading: Application by Post
- Some accounts may allow application by post, though this is less common for initial current account openings due to the need for identity verification.
- You would typically download and print an application form, fill it out, and mail it with certified copies of your documents (if originals are not required to be physically presented).
- Less common for new accounts due to security and verification requirements.
Step 5: Complete the Application Form
Whether online or in branch, you'll need to provide detailed information.
Sub-heading: Personal Details
- Full Name: Ensure this matches your identification exactly.
- Date of Birth: As it appears on your ID.
- Current UK Address: The address you will be using for your account. This needs to match your proof of address document.
- Previous Addresses (if applicable): Usually for the last 3-5 years.
- Contact Information: Phone number (mobile and landline if you have one) and email address.
Sub-heading: Financial Information
- Occupation: Your current job title and employer.
- Income Details: Source of income and approximate annual income.
- National Insurance Number (NIN): If you have one.
- Tax Residency: Where you pay your taxes.
Sub-heading: Account Specifics
- Desired Account Type: Confirm the Nationwide account you wish to open.
- Initial Deposit: If required, specify the amount you intend to deposit to open the account.
- Joint Account (if applicable): If you're opening a joint account, the other applicant will also need to provide their details and identification. Both parties usually need to be present for an in-branch application.
Be truthful and accurate with all information provided. Any discrepancies could lead to delays or rejection of your application.
Tip: The details are worth a second look.
Step 6: Verification and Activation
Once your application is submitted, Nationwide will begin the verification process.
Sub-heading: Identity and Address Checks
- Nationwide will conduct checks to verify your identity and address. This may involve electronic searches through credit agencies. These are for identity verification and do not typically affect your credit score in the same way a credit application would.
- If you applied online and electronic verification is successful, you'll be notified quickly.
- If further documentation is needed, Nationwide will contact you. This might involve taking original documents to a branch or sending certified copies by post.
Sub-heading: Account Activation
- Upon successful verification, Nationwide will send you a welcome pack, your new debit card, and your PIN (Personal Identification Number) separately for security reasons.
- You may receive instructions on how to activate your card and register for online banking or the banking app. For newly opened current accounts, you might need to wait a few working days before you can register for online banking.
Step 7: Setting Up Your Banking
Congratulations! Your Nationwide account is open. Now it's time to set it up for your convenience.
Sub-heading: Online Banking and Mobile App
- Register for Online Banking: Follow the instructions in your welcome pack or on the Nationwide website to register for their Internet Bank. This will allow you to manage your account from any computer.
- Download the Banking App: Nationwide's mobile banking app offers a secure and convenient way to bank on the go. You can check balances, make payments, and set up alerts directly from your smartphone.
Sub-heading: Managing Your Money
- Set up Direct Debits and Standing Orders: If you're switching from another bank, Nationwide's Current Account Switch Service can manage this for you. Otherwise, you can set these up online or in the app for your regular payments.
- Fund Your Account: You can deposit funds into your new Nationwide account via bank transfer, cheque, or cash deposit at a branch.
- Utilise Features: Explore features like text alerts to stay on top of your balance, budgeting tools (if available through the app), and any exclusive member-only products you now have access to.
Frequently Asked Questions (FAQs)
Here are 10 related FAQ questions with quick answers to help you further:
How to check Nationwide account eligibility?
You can check eligibility for specific Nationwide accounts on their official website under the 'Current Accounts' or 'Savings' sections, or by contacting their customer service directly.
How to find my nearest Nationwide branch?
You can find your nearest Nationwide branch using the "Branch Finder" tool on their website or mobile app.
Tip: Train your eye to catch repeated ideas.
How to book an appointment at a Nationwide branch?
While the ability to book directly online isn't widely advertised for all services, you can typically book an appointment by visiting a branch or contacting Nationwide's customer service via phone.
How to switch my existing bank account to Nationwide?
Nationwide participates in the Current Account Switch Service (CASS), which makes switching easy. You can initiate the switch during your application process, and Nationwide will handle transferring your direct debits, standing orders, and remaining balance.
How to apply for a Nationwide joint account?
You can apply for a joint account online or in-branch. Both applicants will need to provide their personal and identification details, and often both need to be present for an in-branch application.
How to activate my new Nationwide debit card?
Instructions for activating your debit card will be included with your card when it arrives. This usually involves making a payment or withdrawal at an ATM using your PIN.
How to register for Nationwide online banking?
You can register for online banking on the Nationwide website or through their banking app. You'll need your personal details and account information to complete the registration.
How to deposit cash into my Nationwide account?
You can deposit cash into your Nationwide account at any Nationwide branch or Post Office.
How to get a National Insurance Number (NIN) in the UK?
If you don't have a NIN, you usually get one automatically if you're a UK resident and start working. If you need one for benefits or tax purposes and haven't received it, you may need to apply through the UK government's website.
How to contact Nationwide customer service?
You can find Nationwide's customer service phone numbers on their website, often listed under the "Contact Us" or "Help" sections. Specific numbers are available for different account types (e.g., general enquiries, FlexDirect, FlexPlus).