Ever wondered where all your money goes? Or perhaps you need proof of address, income, or just a detailed transaction history for something important like a mortgage application or tax returns? A bank statement is your financial story, meticulously documented. And if you're with Nationwide, getting your hands on one is surprisingly straightforward, with multiple convenient options at your fingertips.
Ready to get started? Let's dive into how you can easily request your Nationwide bank statement, step by step!
How to Request a Bank Statement from Nationwide: Your Comprehensive Guide
Nationwide Building Society offers various ways to access your bank statements, catering to different preferences and needs. Whether you prefer the digital route, a quick call, or a personal visit, Nationwide has you covered.
Step 1: Determine Your Statement Needs & Preferred Method
Before you begin, ask yourself:
- Why do I need this statement? Is it for a quick check, a formal application, or simply for your records? This will influence the type of statement you need (e.g., a full PDF, a mini-statement, or a printed copy).
- How far back do I need to go? Nationwide generally allows access to statements for the past 36 months digitally. If you need older statements, you might need to make a specific request.
- How quickly do I need it? Digital methods are instant, while postal requests will take a few working days.
Once you have clarity on these points, you can choose the best method for you.
Step 2: Accessing Your Statements Digitally (Recommended for Speed & Convenience)
Nationwide provides two primary digital channels for viewing and downloading your statements: the Internet Bank (online banking) and the Banking App. These are often the fastest and most efficient ways to get your statements.
Sub-heading 2.1: Through the Nationwide Internet Bank
The Internet Bank offers a robust platform for managing your accounts, including accessing statements.
- Log In: Go to the official Nationwide website and navigate to the Internet Bank login page. Enter your customer number and date of birth. You'll then be prompted to log in using your passnumber and a text message code, or your debit card and card reader.
- Navigate to Statements: Once logged in, look for a section like "View Accounts," "My Documents," or "Statements." The exact wording might vary slightly, but it's usually intuitive to find.
- Select Your Account: Choose the specific account for which you need the statement (e.g., current account, savings account, credit card).
- Choose Statement Period: You can typically view transactions for the past 15 months directly and download PDF statements for the last 36 months. Select the desired statement date or period.
- View and Download: Your statement will appear as a PDF. You'll have options to view it on screen, print it, or download it to your device. Look for icons like a printer or a down arrow.
- Consider Paperless: While you're there, you might consider switching to paperless statements if you haven't already. This is an environmentally friendly option that ensures your statements are always available digitally.
Sub-heading 2.2: Using the Nationwide Banking App
The Nationwide Banking App provides a convenient way to manage your finances on the go, including statement access.
- Download and Log In: If you haven't already, download the Nationwide Banking App from your device's app store (available for iOS and Android). Log in using your registered details (passnumber, Face ID, or Touch ID).
- Select Your Account: From the app's home screen, tap on the account for which you need the statement.
- Find Statements/Documents: Look for an option like "Statements," "My Documents," or "View Statements."
- View and Download: You can view and download statements from the last 36 months directly within the app. Tap on the desired statement to open it as a PDF, then use the download or share options available on your device to save or print it.
Step 3: Requesting Statements via Phone
If you prefer to speak to someone, Nationwide's telephone banking service is a reliable option.
- Prepare Your Details: Before calling, have your customer number, account number, or 16-digit debit card number ready. You'll also need your telephone banking passnumber.
- Call Nationwide: Dial Nationwide's general enquiries number. For current accounts, it's typically 03457 30 20 11. (Always check the official Nationwide website for the most up-to-date contact numbers, as these can sometimes change).
- Navigate the Automated System: Follow the prompts to speak to a representative about your account statements. You might be asked to input your passnumber for verification.
- Speak to an Advisor: Once connected, clearly state that you wish to request a bank statement. Specify the account, the period you need, and whether you require a paper copy by post or guidance on accessing it digitally.
- Verification: The advisor will ask you security questions to verify your identity.
- Confirmation: They will then process your request. If you've requested a paper copy, they will confirm the address it will be sent to and the estimated delivery time (usually within 10 working days).
Step 4: Visiting a Nationwide Branch
For those who prefer face-to-face assistance, visiting a Nationwide branch is a viable option.
- Find Your Nearest Branch: Use the branch finder tool on the Nationwide website to locate your closest branch. Check their opening hours before you visit.
- Bring Identification: Crucially, bring a form of valid photographic identification (e.g., passport, driving licence) and your Nationwide debit card. You may also need proof of address if your details have recently changed.
- Speak to a Colleague: Approach a customer service representative and explain that you need a bank statement.
- Provide Details: They will ask for your account details and the period you need the statement for.
- Verification and Printing: The colleague will verify your identity. Depending on the branch and your needs, they might be able to print a statement for you on the spot (for recent transactions) or arrange for a copy to be posted to you. For older statements, it's more likely they'll arrange a postal delivery.
Step 5: Requesting by Post (Less Common, But Available)
While less common due to the efficiency of digital methods, you can also write to Nationwide to request a statement. This method is generally recommended if you have specific or complex requests that are not easily handled through other channels, or if you prefer written communication.
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Write a Formal Request: Clearly state your full name, address, account number(s), and the specific period for which you require the statements.
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Include Identification Details: While not sending original documents, it's advisable to mention how you can be identified (e.g., your customer number).
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Send to the Correct Address: Mail your request to:
- Nationwide Building Society
- Nationwide House
- Pipers Way
- Swindon
- SN38 1NW
Always verify this address on the official Nationwide website before sending.
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Expect Processing Time: Postal requests will take longer to process and for the statement to arrive.
Important Considerations for Your Bank Statement Request
- Security: Always ensure you are on the official Nationwide website or using the official app when accessing your accounts. Be wary of phishing attempts.
- Fees: For standard statements (within the last 36 months, or your regular monthly statements), there are typically no fees. However, if you require very old statements (beyond 36 months) or a large volume of specific statements for a complex period, there might be a charge. It's always best to clarify this when making your request, especially for non-standard requirements.
- Joint Accounts: If it's a joint account, all account holders should be aware and ideally consent to statement requests, especially if changes to communication preferences (like going paperless) are being made.
- Mini Statements: For a quick glance at your recent transactions (typically the last 10), you can often get a mini-statement from a Nationwide cash machine. This is not a full bank statement but can be useful for a rapid overview.
Frequently Asked Questions (FAQs)
Here are 10 common "How to" questions related to Nationwide bank statements:
How to view my latest Nationwide bank statement online?
You can view your latest statement by logging into the Nationwide Internet Bank or Banking App. Once logged in, navigate to your chosen account and select the "Statements" or "My Documents" section.
How to download a Nationwide bank statement as a PDF?
After viewing your statement in the Internet Bank or Banking App, look for a download icon (often an arrow pointing down) or a "Save as PDF" option to download it to your device.
How to order a paper copy of my Nationwide bank statement?
You can request a paper copy by calling Nationwide's telephone banking service, visiting a branch, or by using the web chat feature within the Internet Bank. Expect it to arrive by post within 10 working days.
How to get a Nationwide bank statement for a specific date range?
Through the Internet Bank or Banking App, you can often select the specific start and end dates for the statement period you require, usually within the last 36 months. For older or highly specific ranges, a phone or branch request might be needed.
How to get a mini statement from Nationwide?
You can obtain a mini statement showing your last 10 transactions directly from a Nationwide cash machine or by asking a colleague at a Nationwide branch.
How to get a certified bank statement from Nationwide?
For official purposes (like visa applications), you might need a certified statement. It's best to request this by visiting a Nationwide branch in person, as they can usually stamp or certify the statement for you.
How to access Nationwide bank statements older than 3 years?
While 36 months are available digitally, for statements older than this, you will likely need to contact Nationwide directly via phone or by visiting a branch to make a specific request. There might be a fee involved for these older records.
How to go paperless with Nationwide bank statements?
You can switch to paperless statements through the Internet Bank by navigating to "Manage my details & settings" then "Go Paperless," or via the Banking App under "Profile and settings" then "Paperless Statements."
How to find my Nationwide account number and sort code on a statement?
Your account number and sort code are prominently displayed on every bank statement, usually at the top or within the account details section.
How to use a Nationwide bank statement as proof of address?
Most official bodies accept bank statements as proof of address, provided they are recent (usually within the last 3 months) and clearly show your name and address. You may need to provide a downloaded PDF or a physical paper statement.
