Feeling a little overwhelmed by all those recurring charges and not quite sure where your money is going each month? You're not alone! Keeping track of scheduled payments is a crucial part of smart money management. The good news is, if you're a Bank of America customer, their mobile app makes it incredibly convenient to view and manage your scheduled payments.
This comprehensive guide will walk you through, step-by-step, how to navigate the Bank of America app to see all your scheduled payments, ensuring you stay on top of your finances with ease.
Your Guide to Viewing Scheduled Payments on the Bank of America App
Let's dive right in and get you familiar with where to find all your upcoming payments.
How To See Scheduled Payments On Bank Of America App |
Step 1: Embark on Your Digital Banking Journey – Log In to the Mobile App
First things first! To access your scheduled payments, you'll need to open the Bank of America Mobile Banking app on your smartphone or tablet.
- Open the App: Locate the blue Bank of America icon on your device's home screen or app drawer and tap it to launch the application.
- Log In Securely: You'll be prompted to enter your User ID and Passcode. For enhanced security and convenience, consider enabling Touch ID or Face ID if your device supports it and you haven't already. This allows for quick and secure access to your accounts.
- Pro Tip: If you've forgotten your User ID or Passcode, don't worry! There are "Forgot User ID" and "Forgot Passcode" links available on the login screen to help you recover your credentials.
Step 2: Navigate to the Heart of Your Payments – The "Pay & Transfer" Section
Once you're successfully logged in, you'll land on your account summary screen. This is your financial dashboard. From here, you need to find the "Pay & Transfer" section, which is your gateway to managing all types of transactions.
QuickTip: Read actively, not passively.
- Locate "Pay & Transfer": Look for a menu option, typically at the bottom of the screen or accessible via a hamburger menu (three horizontal lines) in the corner. It's usually clearly labeled "Pay & Transfer" or similar. Tap on it.
Step 3: Unveiling Your Upcoming Bills – Accessing "Pay Bills"
Within the "Pay & Transfer" section, you'll find various payment options like Zelle®, Transfers, and Bill Pay. To see your scheduled payments, you'll want to focus on "Pay Bills."
- Select "Pay Bills": Tap on the "Pay Bills" option. This will take you to your Bill Pay dashboard, where you can manage your payees and scheduled payments.
Step 4: Reviewing Your Financial Roadmap – Exploring the Activity Tab
The Bill Pay section typically has a few tabs, such as "Payees," "Activity," or "History." Your scheduled payments reside under the "Activity" or "History" tab.
- Tap on "Activity" or "History": Look for a tab or section clearly labeled "Activity" or "History." This is where Bank of America displays all your past and upcoming payment activity.
- Identify Scheduled Payments: Within this tab, you should see a list of your bill payments. Scheduled payments will usually have a "Scheduled" status, or a future date associated with them. You'll be able to see details such as:
- Payee Name: Who you're paying.
- Amount: How much you're paying.
- Deliver By Date: The date the payment is scheduled to be delivered.
- Frequency: If it's a recurring payment (e.g., monthly, weekly).
Step 5: Diving Deeper (Optional) – Modifying or Canceling Payments
Seeing your scheduled payments is just the first step! The Bank of America app often allows you to manage these payments directly from this screen.
- Select a Payment: Tap on a specific scheduled payment to view more details.
- Modify or Cancel: Depending on the payment's status and type, you may see options to edit the amount, date, or frequency, or to cancel the payment entirely.
- Important Note: Always double-check the cutoff times for modifications or cancellations. Payments that are too close to their scheduled delivery date might not be editable or cancellable.
Step 6: Utilizing Your Virtual Assistant (Optional) – Asking Erica®
Bank of America's virtual financial assistant, Erica®, can also be a helpful tool for finding information about your scheduled payments.
QuickTip: Focus more on the ‘how’ than the ‘what’.
- Tap the Erica® Icon: Look for the Erica® icon (often a red flag or a circle with a waveform) typically found in the top right corner of the app.
- Ask Erica: You can type or speak commands like:
- "Show me my scheduled payments."
- "What bills are scheduled?"
- "Show me recurring payments."
- Erica® will then display relevant information or guide you to the correct section of the app.
Frequently Asked Questions about Scheduled Payments on the Bank of America App
Here are 10 common questions about managing scheduled payments in the Bank of America app, along with their quick answers:
How to set up a new scheduled payment on the Bank of America app?
You can set up a new scheduled payment by going to "Pay & Transfer," then "Pay Bills," and then selecting "Add a new payee." Follow the prompts to enter payee details, amount, frequency, and desired delivery date.
How to cancel a scheduled payment on the Bank of America app?
Navigate to "Pay & Transfer," then "Pay Bills," and go to the "Activity" or "History" tab. Tap on the specific scheduled payment you wish to cancel and look for a "Cancel" or "Delete" option.
How to modify a scheduled payment's amount or date on the Bank of America app?
Go to "Pay & Transfer," "Pay Bills," and then the "Activity" tab. Select the scheduled payment, and if the option is available, you'll see "Edit" or "Modify" buttons to change the amount or date.
Tip: Read at your own pace, not too fast.
How to find recurring payments specifically on the Bank of America app?
Recurring payments are typically listed under the "Activity" or "History" tab within "Pay Bills." They will often have a "Recurring" or "Monthly" (or other frequency) indicator. You can also ask Erica® "Show me my recurring payments."
How to stop automatic payments from a specific merchant through the Bank of America app?
While you can cancel payments you set up through Bank of America's Bill Pay, to stop automatic payments directly with a merchant (like a subscription service), you usually need to contact the merchant directly. However, you can sometimes find these charges by reviewing your statements in the app.
How to view past bill payment history on the Bank of America app?
Within the "Pay Bills" section, the "Activity" or "History" tab will show both scheduled and completed payments. You can often filter by date range to see older transactions.
How to get notifications for upcoming scheduled payments from Bank of America?
You can set up alerts within the Bank of America app or online banking. Look for "Alerts" or "Notifications" in your profile settings. You can usually choose to receive email or push notifications for upcoming bill payments.
QuickTip: The more attention, the more retention.
How to see payments made via Zelle® on the Bank of America app?
Payments made via Zelle® are typically found under the "Pay & Transfer" section, then within the "Zelle®" option. There's usually a "Zelle® Activity" or "History" tab specifically for these transfers.
How to ensure a scheduled payment goes through on the Bank of America app?
Always ensure you have sufficient funds in your chosen "Pay From" account before the scheduled payment date. Also, confirm the payee information (account number, address) is accurate.
How to contact Bank of America customer service if scheduled payments aren't showing correctly?
If you're having trouble viewing or managing scheduled payments, you can contact Bank of America customer service directly through the app (look for "Contact Us" or "Help" in the menu), by phone, or by visiting a local financial center.