Thinking about setting up a new bank account? Nationwide, a well-established building society in the UK, offers a variety of accounts to suit different needs. This comprehensive guide will walk you through every step of setting up a Nationwide account, ensuring a smooth and hassle-free experience.
Ready to get started on your banking journey with Nationwide? Let's dive in!
Step 1: Choosing the Right Nationwide Account for You
Before you even think about filling out forms, it's crucial to identify which Nationwide account best fits your financial lifestyle. Nationwide offers a range of options, each with its own unique features and benefits.
Sub-heading: Explore Nationwide Current Accounts
- FlexAccount: This is Nationwide's core everyday banking account. It's a great option if you're looking for a straightforward account with no monthly fees and flexible banking options. It offers unlimited branch access and telephone support.
- FlexDirect: Designed for those who primarily bank online, the FlexDirect account offers attractive benefits like in-credit interest and potential cashback on debit card spending for the first 12 months. Keep in mind that branch access and telephone support might be more limited with this account, as it's geared towards self-service.
- FlexPlus: If you're seeking a more comprehensive banking package, FlexPlus could be for you. This account comes with a monthly fee but includes a host of benefits such as worldwide family travel insurance, mobile phone insurance, and UK and European breakdown cover. It also offers unlimited branch access and telephone support.
- FlexBasic: This is a basic bank account designed for individuals who might not qualify for other current accounts or don't hold another UK current account. It provides essential banking services without an arranged overdraft or interest on your money.
- FlexStudent: Specifically tailored for students aged 18 or over, this account can come with an interest-free arranged overdraft to help manage finances during university life.
- FlexOne: Nationwide also caters to younger individuals with the FlexOne account, designed for 11- to 17-year olds, allowing them to earn interest and learn to manage their money.
Sub-heading: Consider Savings Accounts and ISAs
Beyond current accounts, Nationwide offers a variety of savings accounts and ISAs (Individual Savings Accounts) if you're looking to grow your money. These include:
- Fixed Rate Bonds: For those who can lock away a lump sum for a set period to earn a fixed interest rate.
- Cash ISAs: Offering tax-free interest on your savings.
- Regular Saver Accounts: Designed for regular saving habits.
Take your time to compare the features, fees, and eligibility criteria of each account on the Nationwide website to make an informed decision.
Step 2: Gathering Your Essential Documents
Once you've chosen your ideal Nationwide account, the next crucial step is to prepare the necessary documentation. Nationwide, like all financial institutions, is required to verify your identity and address. Having these ready will significantly speed up your application process.
Sub-heading: Proof of Identity (Photo ID)
You'll generally need one valid document from this category:
- Valid UK Passport: The most commonly accepted form of ID.
- Full UK Driving Licence: Both photocard and old-style paper licenses are usually accepted.
- Valid EEA Passport or EU Member State ID Card.
- UK Biometric Residence Permit.
Sub-heading: Proof of Address
You'll typically need one recent document (usually less than 3 months old, or 12 months for some annual statements) from this category. Important: You cannot use the same document for both proof of name and proof of address.
- UK-based Bank or Building Society Statement: Must be less than 3 months old.
- UK Utility Bill: Such as gas, electricity, or water (not mobile phone bill), must be less than 3 months old for gas/electricity/phone, or 12 months for water/council tax.
- UK Mortgage Statement: Must be less than 12 months old.
- UK Council Tax Bill: Must be less than 12 months old.
- Benefit Letter from the Benefits Agency (e.g., Universal Credit): Must be less than 12 months old.
- Tenancy Agreement from a Housing Association or Council.
Sub-heading: Additional Information You Might Need
- Your address history for the past 3 years.
- Your employer's address (if you're employed).
- Your National Insurance number.
It's always a good idea to have original documents, though for online applications, clear photos or scans are typically required.
Step 3: Choosing Your Application Method
Nationwide provides several convenient ways to open an account, catering to different preferences.
Sub-heading: Applying Online (The Most Common Method)
Many Nationwide current and savings accounts can be opened directly on their website or through their mobile Banking app. This is often the quickest and most convenient method.
- Visit the Nationwide Website: Navigate to the "Current Accounts" or "Savings Accounts" section.
- Select Your Chosen Account: Click on the account you've decided on.
- Check Eligibility: The website will usually have a quick checker to ensure you meet the basic criteria (e.g., age, UK residency).
- Start the Application: Follow the on-screen prompts to begin your application. You'll be asked to input your personal details, address history, and employment information.
- Upload Documents (if prompted): If Nationwide cannot electronically verify your identity and address, you may be asked to upload clear photos or scans of your proof of ID and address documents. Ensure these are legible and meet the specified requirements.
- Review and Submit: Carefully review all the information you've provided before submitting your application.
- Confirmation: You'll typically receive an instant confirmation or an email acknowledging your application. Nationwide will then process your application and contact you if any further information is needed.
Sub-heading: Applying Via the Mobile Banking App
If you're already a Nationwide member, you might be able to apply for new accounts directly through their mobile Banking app. This offers a streamlined experience if you're already set up with online banking.
- Download the Nationwide Banking App: Available on Google Play Store for Android and the App Store for iPhone.
- Log In: Use your existing login details.
- Navigate to Products & Applications: Look for the section related to opening new accounts (often "Current Accounts" or "Savings").
- Follow the Prompts: The app will guide you through the application process, similar to the website.
Sub-heading: Applying In-Branch
For those who prefer a more personal touch or require assistance, visiting a Nationwide branch is a reliable option. This is also often necessary if you don't have standard forms of ID or if online verification fails.
- Find Your Nearest Branch: Use the branch finder tool on the Nationwide website.
- Gather Your Documents: Bring all your original proof of identity and address documents with you.
- Speak to a Customer Service Representative: They will guide you through the application form and verify your documents on the spot.
- Complete the Application: The representative will assist you with filling out the required information.
- Receive Confirmation: You'll usually receive immediate confirmation that your application has been submitted, and they'll advise you on the next steps.
Step 4: Account Activation and Initial Setup
Once your application is approved, Nationwide will activate your account. This usually involves a few more steps to get you fully set up for banking.
Sub-heading: Receiving Your Account Details and Cards
- Welcome Pack: You'll receive a welcome pack in the post, which will contain your account number, sort code, and other important information.
- Debit Card and PIN: Your debit card will be sent separately from your PIN for security reasons. Activate your card as soon as you receive it, following the instructions provided (usually by making a purchase with your PIN or calling an automated service).
Sub-heading: Registering for Online and Mobile Banking
- Internet Bank Registration: If you opened your account in a branch, you'll need to register for Nationwide's Internet Bank (online banking). You'll typically need your account details and personal information to do this. If you opened your account online, you'll likely have registered during the application.
- Mobile Banking App Setup: Once registered for online banking, you can download and set up the mobile banking app. You'll log in using your Internet Bank credentials. The app offers convenient features like viewing transactions, making payments, and managing your cards (e.g., freezing a lost card).
Sub-heading: Setting Up Direct Debits and Standing Orders (If Switching)
If you're switching from another bank using the Current Account Switch Service, Nationwide will handle the transfer of your existing Direct Debits and Standing Orders. If you're setting up a new account from scratch, you'll need to provide your new Nationwide account details to any companies or individuals you pay regularly.
Step 5: Managing Your New Nationwide Account
With your account set up, it's time to get comfortable managing your finances with Nationwide.
Sub-heading: Online and Mobile Banking Features
- View Transactions: Keep track of your spending and income.
- Make Payments: Pay bills, set up standing orders, and transfer money between your accounts.
- Manage Cards: Freeze/unfreeze your debit card, report it lost or stolen, and view your PIN.
- Statements: Access and download your statements digitally.
- Security: Utilize features like biometric login (fingerprint/facial recognition) and verify online purchases for enhanced security.
Sub-heading: Branch and ATM Access
- Branch Services: For face-to-face assistance, deposits, and larger withdrawals.
- ATM Access: Use your debit card at Nationwide and other LINK-network ATMs for cash withdrawals and balance enquiries.
Sub-heading: Customer Support
- Phone Banking: Nationwide offers dedicated phone lines for general enquiries and specific account types.
- Online Help: Their website has extensive FAQs and support guides.
- In-Branch Support: Managers in every branch are available to assist with unique situations.
10 Related FAQ Questions
How to choose the best Nationwide account for me?
Consider your banking habits (online vs. branch), desired features (e.g., interest, insurance), and any fees. Review the specific details of FlexAccount, FlexDirect, FlexPlus, FlexBasic, FlexStudent, and FlexOne on the Nationwide website to find the best fit.
How to prove my identity and address when opening a Nationwide account?
You'll generally need one photo ID (e.g., UK passport, driving licence) and one proof of address (e.g., recent bank statement, utility bill) that are less than 3 or 12 months old, depending on the document.
How to open a Nationwide account online?
Visit the Nationwide website, select your desired account, check eligibility, fill out the online application form with your personal and financial details, and upload any requested documents if electronic verification fails.
How to register for Nationwide online banking?
If you opened your account online, you're likely already registered. If opened in a branch, visit the Nationwide website and follow the "Register for online banking" prompts using your account details.
How to activate my new Nationwide debit card?
Follow the instructions provided with your card. This usually involves making a purchase using your PIN at a point-of-sale terminal or by calling an automated activation number.
How to deposit money into my new Nationwide account?
You can deposit money via bank transfer from another account, by cash or cheque at a Nationwide branch, or by using a Post Office that offers banking services for Nationwide accounts.
How to transfer money from my old bank to my new Nationwide account?
The easiest way is to use the Current Account Switch Service (CASS), which handles the entire transfer, including Direct Debits and Standing Orders. Alternatively, you can set up a bank transfer manually.
How to check my Nationwide account balance?
You can check your balance through the Nationwide Internet Bank, the mobile Banking app, at any Nationwide ATM, or by visiting a Nationwide branch.
How to report a lost or stolen Nationwide debit card?
Immediately contact Nationwide's dedicated lost and stolen card line, which is available 24/7. You can also freeze your card instantly through the mobile Banking app.
How to get help if I have problems setting up my Nationwide account?
Contact Nationwide's customer service via their general enquiry phone lines, visit your local branch, or refer to the "Online banking help" and "Current account help" sections on their website.
