How To Switch Bank Of America Credit Card

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Have you been considering a change with your Bank of America credit card? Perhaps your spending habits have evolved, or you're looking for different rewards, benefits, or a lower annual fee. Good news! You might not need to close your current card and open a brand new one. Instead, you can often "switch" or "product change" your existing Bank of America credit card to another card within their portfolio. This can be a smart move, potentially preserving your credit history and making the transition much smoother.

This comprehensive guide will walk you through everything you need to know about switching your Bank of America credit card, step-by-step. Let's get started!

Understanding Product Changes (Switching) vs. New Applications

Before we dive into the steps, it's crucial to understand the difference between a product change and applying for a new card:

  • Product Change (Switching): This involves changing your existing credit card to a different one offered by the same issuer (Bank of America, in this case). You typically keep your account number, credit history (including the age of the account), and credit limit. This usually doesn't involve a hard credit inquiry, which is a big plus for your credit score.
  • New Application: This is when you apply for a completely new credit card. This will involve a hard credit inquiry, and you'll receive a new account number. While it might allow you to qualify for new sign-up bonuses, it also means a new, younger account on your credit report, which can slightly impact your average account age.

For the purpose of this guide, we'll focus on the product change process, as it's often the preferred method for existing cardholders.


How To Switch Bank Of America Credit Card
How To Switch Bank Of America Credit Card

Your Step-by-Step Guide to Switching Your Bank of America Credit Card

Step 1: Assess Your Current Card and Your Needs - What are you looking for?

Before you even think about picking up the phone or logging online, it's essential to understand why you want to switch and what kind of card would better suit you. Take a moment to reflect:

  • What are your current card's benefits and drawbacks? Do you have an annual fee that you no longer find valuable? Are the rewards not aligning with your spending anymore?
  • How have your spending habits changed? Are you traveling more, or do you find yourself spending more on groceries or gas?
  • What features are you looking for in a new card? Do you want higher cash back on specific categories, travel rewards, a lower interest rate, or no annual fee?
  • Are there any benefits you want to retain? For example, if you have a high credit limit you want to keep.

Being clear about your goals will make the process much more efficient and ensure you make the right choice.

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Step 2: Research Bank of America's Credit Card Portfolio - Discover Your Options

Now that you know what you're looking for, it's time to explore what Bank of America has to offer. They have a diverse range of credit cards, including:

  • Cash Back Cards: Like the Bank of America® Customized Cash Rewards credit card, which allows you to choose a 3% cash back category.
  • Travel Rewards Cards: Such as the Bank of America® Travel Rewards credit card, ideal for earning points on everyday purchases that can be redeemed for travel statement credits.
  • Low APR Cards: Cards designed to help you manage balances with lower interest rates, like the BankAmericard® credit card.
  • Premium Rewards Cards: Offering enhanced rewards and benefits, often with an annual fee.

Sub-heading: How to Effectively Research:

  • Visit the Bank of America Website: Go directly to their credit card section. Filter by card type (cash back, travel, etc.), annual fee, and other features.
  • Compare Card Benefits: Pay close attention to the rewards structure, annual fees, APRs, foreign transaction fees, and any sign-up bonuses (though these typically aren't available for product changes).
  • Read Reviews: Look for independent reviews of Bank of America cards to get a broader perspective on their pros and cons.
  • Consider Your Eligibility: While product changes are generally easier than new applications, Bank of America may still have certain eligibility criteria for specific card types. For example, some premium cards might require a higher credit score or relationship with the bank.

Step 3: Check Eligibility and Timing - When Can You Make the Switch?

Bank of America, like most issuers, has certain rules regarding product changes:

  • Account Age: Generally, you need to have had your existing credit card account open for a certain period, often at least 6-12 months, before you can request a product change. Some anecdotal evidence suggests 6 months might be sufficient for some cards, but waiting a full year can increase your chances of success.
  • Good Standing: Your account must be in good standing, meaning you're making payments on time and aren't over your credit limit.
  • Card Family (Often a Factor): While not always a strict rule, it's often easier to product change within the same "family" of cards (e.g., from one rewards card to another). However, Bank of America has been known to allow switches between different types of cards (e.g., a Travel Rewards card to a Customized Cash Rewards card).
  • Annual Fee Considerations (Crucial for Strategy): If your current card has an annual fee, it's often advised to wait for the annual fee to post on your account statement before initiating the product change. You typically have a 60-day window to request a product change and still receive a full refund of the annual fee. This allows you to utilize any benefits associated with the annual fee for that year before switching. Similarly, if your card has statement credits that refresh annually, make sure to use these credits before you product change.

Step 4: Initiate the Product Change Request - The Direct Approach

Unlike applying for a new card online, product changes usually require a direct conversation with Bank of America.

Sub-heading: Your Primary Method: Calling Customer Service

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This is the most common and often the most successful way to switch your Bank of America credit card.

  1. Find the Right Number: The best number to call is usually the customer service number on the back of your credit card. Alternatively, you can find it on the Bank of America website under their contact us section. For credit cards, it's often 1-800-732-9194.
  2. Prepare Your Information: Have your credit card handy, along with your account number and any personal identification details they might ask for (e.g., last four digits of SSN).
  3. State Your Intent Clearly: When you connect with a representative, clearly state that you are interested in a "product change" or "switching your existing credit card to a different Bank of America credit card." Avoid using terms like "upgrade" or "downgrade" as they might have specific connotations that aren't what you intend.
  4. Specify Your Desired Card: Have the name of the Bank of America credit card you're interested in switching to ready. For example, "I'd like to product change my Bank of America® Premium Rewards® credit card to the Bank of America® Customized Cash Rewards credit card."
  5. Ask Key Questions:
    • "Will this involve a hard credit inquiry?" (It generally should not for a product change, but it's always good to confirm).
    • "Will my account number remain the same?" (Typically, yes).
    • "Will my credit limit remain the same?" (Usually, yes, but confirm).
    • "What will happen to my rewards balance?" (For points/cash back, they usually transfer to the new card, but confirm this specifically to avoid losing any accrued rewards).
    • "Will there be any immediate changes to my APR?"
    • "What is the effective date of the change, and when can I expect my new card?"
  6. Be Prepared for Upsells/Alternatives: The representative might try to offer you other cards or solutions. Stick to your desired product change unless their alternative genuinely offers a better fit.
  7. Take Notes: Jot down the representative's name, the date and time of your call, and key details of your conversation. This can be helpful if there are any discrepancies later.
  8. Confirmation: Ensure you receive a confirmation that the product change has been initiated and understand the timeline for your new card to arrive and for the changes to reflect on your online account.

Sub-heading: Online Banking/Mobile App (Limited Functionality for Product Change)

While you can manage many aspects of your Bank of America credit card online or via the mobile app (like replacing a lost card or changing your Customized Cash Rewards category), you typically cannot initiate a full product change through these platforms. They are more for managing your existing card rather than switching to a different product entirely. You might see offers for upgrades, but a true product change often requires human interaction.

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Step 5: Confirm the Change and Activate Your New Card - The Final Steps

Once you've made the request, there are a few more things to do:

  • Wait for Your New Card: Bank of America will typically mail you a new card reflecting your product change. This might take 7-10 business days, sometimes longer.
  • Activate the New Card: Follow the instructions provided with your new card to activate it. This is usually done online or by phone.
  • Update Recurring Payments: This is crucial! If you have any recurring payments linked to your old card number (subscriptions, utility bills, streaming services, etc.), you will need to update them with your new card information, even if your account number remains the same. While the account number often stays the same during a product change, the CVV/expiration date will likely change.
  • Monitor Your Account: Log in to your Bank of America online banking to ensure the product change is reflected correctly and that your rewards balance (if applicable) has transferred over.
  • Destroy Your Old Card: Once your new card is active and you've confirmed everything, securely destroy your old card.

Important Considerations When Switching Your Bank of America Credit Card

  • No New Welcome Bonus: A product change generally does not qualify you for a new sign-up or welcome bonus associated with the new card. These bonuses are typically reserved for new card applications. If a sign-up bonus is a primary driver for a new card, you might consider applying for a new card instead of a product change (be mindful of the hard inquiry and impact on average account age).
  • APR May Change: While your credit limit and account history typically remain, the interest rate (APR) associated with your new card product might be different.
  • Benefits and Perks: Be aware that all benefits and perks of your old card will cease once the product change is complete and your new card's benefits will take effect.
  • Preferred Rewards Program: If you're a Bank of America Preferred Rewards member, understand how switching cards might impact your rewards bonus. Preferred Rewards members often earn a higher bonus on eligible Bank of America credit cards.
  • Downgrading to Avoid Annual Fees: A common reason for a product change is to downgrade from a card with an annual fee to one with no annual fee. This can be a very effective strategy to avoid paying future fees while keeping your credit history intact. Popular downgrade options often include the Bank of America® Customized Cash Rewards or Bank of America® Travel Rewards cards, as they typically have no annual fee.
  • Multiple Customized Cash Rewards Cards: Some users have reported successfully product changing to multiple Bank of America® Customized Cash Rewards cards, allowing them to maximize rewards across different categories. This might be worth inquiring about if it aligns with your spending strategy.

Frequently Asked Questions

10 Related FAQ Questions

Here are 10 common "How to" questions related to switching Bank of America credit cards, with quick answers:

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How to check if my Bank of America credit card is eligible for a product change?

The best way to check eligibility is to call Bank of America customer service directly and inquire about product change options for your specific card.

How to avoid a hard inquiry when switching Bank of America credit cards?

A product change (switching your existing card) with Bank of America typically does not involve a hard credit inquiry, unlike applying for a brand new card. Always confirm this with the representative when you call.

How to keep my credit history when switching Bank of America credit cards?

When you perform a product change, your original account opening date and credit history are preserved, which is a major advantage over applying for a new card.

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How to ensure my rewards transfer when I switch Bank of America credit cards?

Generally, existing rewards (cash back or points) on your Bank of America credit card will transfer to your new card after a product change. However, always confirm this with the customer service representative during your call to be absolutely sure.

How to switch from a Bank of America credit card with an annual fee to one without?

You can request a product change from your annual fee card to a no-annual-fee card (like the Customized Cash Rewards or Travel Rewards card) by calling Bank of America customer service. Consider waiting for the annual fee to post and then requesting the change within the refund window.

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How to get a new credit card number after switching Bank of America credit cards?

In most product change scenarios, your credit card number often remains the same. However, the expiration date and CVV will likely change, and you'll receive a new physical card. If you specifically need a new card number (e.g., due to potential fraud), you would need to report your card lost/stolen or apply for a completely new product, which would involve a hard inquiry.

How to decide which Bank of America credit card to switch to?

Evaluate your current spending habits, desired rewards (cash back, travel, etc.), tolerance for annual fees, and interest rate needs. Research Bank of America's offerings to find a card that best aligns with your financial goals.

How to use my old Bank of America credit card after a product change?

Once your product change is complete and your new card is activated, you should securely destroy your old physical card. The old card will cease to be active.

How to update recurring payments after switching Bank of America credit cards?

You must manually update any recurring payments or subscriptions that were linked to your old card's details (even if the account number stays the same, the expiration date and CVV will change) with your new card's information.

How to maximize benefits if I have multiple Bank of America credit cards?

Consider product changing some of your existing cards to optimize your rewards strategy. For example, some users opt for multiple Customized Cash Rewards cards, each set to a different 3% cash back category to maximize earnings across various spending areas. Discuss this strategy with a Bank of America representative.

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