How To Tell Bank Of America You Are Traveling

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Traveling Soon? Don't Forget to Tell Bank of America!

Hey there, fellow traveler! Are you getting ready to embark on an exciting adventure, whether it's a cross-country road trip or an international escapade? That's fantastic! But before you pack your bags and head to the airport, there's one crucial step you absolutely cannot skip: notifying your bank of your travel plans.

"Why bother?", you might ask. Well, imagine this: You're halfway across the world, trying to buy that perfect souvenir, and your card gets declined. Frustrating, right? That's because banks like Bank of America have sophisticated fraud detection systems. When they see unusual activity – like transactions suddenly popping up in a different state or country – they might flag it as suspicious and temporarily suspend your card to protect your account. A quick travel notification can help you avoid this headache and ensure your trip goes smoothly!

Let's dive into exactly how to tell Bank of America you're traveling, step-by-step.


Step 1: Gather Your Travel Details

Before you reach out to Bank of America, it's essential to have all your travel information handy. This will make the process much quicker and more efficient.

How To Tell Bank Of America You Are Traveling
How To Tell Bank Of America You Are Traveling

Sub-heading: What Information Do You Need?

  • Destination(s): Be specific! If you're visiting multiple cities or countries, list them all.
  • Departure Date: The day you leave for your trip.
  • Return Date: The day you plan to come back.
  • Cards You'll Be Using: Identify all Bank of America debit and credit cards you intend to use during your travels. This is incredibly important, as a notification for one card doesn't automatically apply to all your accounts.
  • Contact Information: Ensure your phone number (especially your mobile) and email address on file with Bank of America are up-to-date. This allows them to easily contact you if they do detect any unusual activity, even after you've notified them.

Step 2: Choose Your Notification Method

Bank of America offers several convenient ways to notify them of your travel plans. Pick the method that's most comfortable and accessible for you.

Sub-heading: Option 1: Online Banking (Recommended for Ease and Speed)

This is often the quickest and most straightforward way to set a travel notice.

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  1. Log In to Your Bank of America Online Banking Account: Go to the official Bank of America website (bankofamerica.com) and sign in with your User ID and Passcode.
  2. Navigate to Travel Notice Section: Look for a "Help & Support" or "Customer Service" menu. You're typically looking for an option like "Set Travel Notice" or "Manage Travel Plans." It might be under a "Manage Cards" or "Profile & Settings" section.
  3. Enter Your Travel Details: Follow the on-screen prompts to input your destination(s), travel dates, and select the specific cards you'll be using. Double-check all the information for accuracy before submitting.
  4. Confirm and Save: Once you've entered everything, confirm the details and save your travel notice. You might receive an email confirmation.

Sub-heading: Option 2: Mobile Banking App

If you're on the go, the Bank of America mobile app is a fantastic tool.

  1. Open and Log In to the Mobile Banking App: Ensure you have the latest version of the Bank of America Mobile Banking app installed on your smartphone or tablet.
  2. Find the Travel Notification Feature: The exact location might vary slightly depending on your app version, but generally, you'll want to navigate to a section related to "Card Management," "Account Management," or "Profile & Settings." Look for an option like "Manage Travel Plans" or similar. You might even be able to ask Erica®, your virtual financial assistant, to help you "order foreign currency" which also prompts travel notifications.
  3. Input Your Travel Information: Just like with online banking, you'll be guided to enter your destination(s), dates, and select the cards you'll be using.
  4. Submit Your Notice: Review your details carefully and submit the travel notification.

Sub-heading: Option 3: Phone Call (For Personalized Assistance)

If you prefer speaking to someone or have complex travel plans, calling customer service is a good option.

  1. Find the Right Number: The best number to call is usually on the back of your credit or debit card. Alternatively, you can find general customer service numbers on the Bank of America website.
    • For general inquiries: 1-800-432-1000 (Mon–Fri 8 a.m.–11 p.m. ET, Sat–Sun 8 a.m.–8 p.m. ET)
    • For credit card customer service (including lost/stolen cards): 1-800-732-9194 (24/7)
    • If you're already outside the U.S., you can call collect: +1-315-724-4022 (international collect)
  2. Be Prepared for Verification: The representative will ask you security questions to verify your identity.
  3. Provide Your Travel Details: Clearly state your departure and return dates, all the countries/states you'll be visiting, and the specific Bank of America cards (debit and credit) you plan to use.
  4. Confirm the Notification: Ask the representative to confirm that the travel notice has been successfully placed on all your relevant cards. You might also ask if they can send you a confirmation email.

Step 3: Update Your Contact Information (Crucial!)

This step is often overlooked but is incredibly important for seamless travel.

Sub-heading: Why It Matters

Even with a travel notice, Bank of America's fraud systems are always active. If they detect something truly unusual, they might try to contact you to verify transactions. If your contact information (especially your mobile phone number and email) is not current, they won't be able to reach you, potentially leading to a suspended card.

Sub-heading: How to Update Your Contact Info

  1. Through Online Banking:
    • Log in to Online Banking.
    • Go to "Profile & Settings" or "Security Center."
    • Look for "Contact Info" and update your phone numbers and email addresses.
  2. Through the Mobile Banking App:
    • Log in to the Mobile Banking app.
    • Tap "Menu," then "Profile and Settings."
    • Select "Contact Info" and make any necessary updates.
  3. By Phone: You can also ask a customer service representative to help you update your contact information when you call to set your travel notice.

Step 4: Consider Additional Preparations for International Travel

If your trip is international, there are a few extra things to keep in mind beyond just the travel notice.

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Sub-heading: Understanding International Transaction Fees

  • Foreign Transaction Fees: Bank of America typically charges an international transaction fee of 3% of the converted US dollar amount for transactions processed in foreign currency. This applies to both debit and credit card purchases and ATM withdrawals. Be aware of this when budgeting for your trip.
  • ATM Usage Fees: When using non-Bank of America ATMs abroad, you'll likely incur a $5 usage fee for each withdrawal, transfer, or balance inquiry. The local ATM operator may also charge their own access fee. Some Bank of America Preferred Rewards tiers might have these fees waived or reimbursed, so check your account details.

Sub-heading: Emergency Contacts and Backup Plans

  • Save Important Numbers: Store Bank of America's customer service numbers (especially the international collect number) in your phone.
  • Carry Multiple Payment Methods: Don't rely solely on one card. Bring a backup credit card (from a different bank if possible) and some local currency.
  • Notify Joint Account Holders: If you have joint accounts, ensure all account holders are aware of your travel plans and know how to contact the bank if needed.
  • Keep Your PIN in Mind: Some foreign terminals may ask for a PIN even for credit card transactions. Make sure you know your PIN for both your debit and credit cards. If needed, you can request your credit card PIN through online banking or the mobile app.

Step 5: Monitor Your Accounts While Away

Even with a travel notice, it's a good practice to keep an eye on your accounts.

Sub-heading: Set Up Alerts

Bank of America offers various alerts that can notify you of account activity.

  • Fraud Alerts: Ensure you have fraud alerts enabled for suspicious activity.
  • Transaction Alerts: Set up alerts for transactions over a certain amount, or for every debit/credit card purchase.
  • Balance Alerts: Stay informed about your account balance.

You can set these up easily through the Bank of America Online Banking or Mobile Banking app under the "Alerts" section.

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Sub-heading: Regularly Check Transactions

Periodically log in to your online banking or mobile app to review your transactions. If you spot anything unfamiliar, contact Bank of America immediately.


By following these steps, you'll significantly reduce the chances of encountering issues with your Bank of America cards while traveling, allowing you to focus on enjoying your well-deserved trip!

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Frequently Asked Questions

Frequently Asked Questions (FAQs)

How to Tell Bank of America You Are Traveling Online?

You can tell Bank of America you are traveling online by logging into your Online Banking account, navigating to the "Help & Support" or "Customer Service" menu, and looking for an option like "Set Travel Notice" or "Manage Travel Plans" to input your destination(s) and dates.

How to Set a Travel Notice on the Bank of America Mobile App?

To set a travel notice on the Bank of America mobile app, log in, go to "Card Management," "Account Management," or "Profile & Settings," and find the "Manage Travel Plans" or similar option to enter your travel details.

How to Contact Bank of America Customer Service for Travel Notification?

You can contact Bank of America customer service for a travel notification by calling the number on the back of your credit or debit card, or their general customer service line at 1-800-432-1000. If abroad, use the international collect number: +1-315-724-4022.

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How to Know if My Bank of America Travel Notice Was Successfully Set?

After setting a travel notice online or via the app, you may receive an email confirmation. If calling, ask the representative to confirm the notice and, if possible, send an email confirmation.

How to Update Contact Information with Bank of America Before Traveling?

You can update your contact information (phone number, email) by logging into Bank of America Online Banking (Profile & Settings > Contact Info) or through the Mobile Banking app (Menu > Profile and Settings > Contact Info).

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How to Avoid Bank of America Card Declines While Traveling Internationally?

To avoid card declines, always set a travel notice with Bank of America, ensure your contact information is up-to-date, and consider carrying multiple payment methods.

How to Check for Bank of America International Transaction Fees?

Bank of America charges a 3% international transaction fee on foreign currency purchases and ATM withdrawals. You can find details about fees on their website or by reviewing your cardholder agreement.

How to Find Bank of America International ATM Partners?

Bank of America has international ATM partners where you might avoid the $5 non-Bank of America ATM usage fee. You can find a list of these partners on the Bank of America website's international locators section.

How to Report a Lost or Stolen Bank of America Card While Abroad?

Immediately report a lost or stolen Bank of America credit card by calling 1-800-732-9194 (or +1-302-738-5719 internationally collect) or a debit card by calling 1-888-635-6000. You won't be liable for fraudulent charges.

How to Manage Bank of America Alerts for Travel?

You can manage Bank of America alerts by logging into your Online Banking account or Mobile Banking app, navigating to the "Alerts" section, and setting up notifications for security, transactions, and balance changes.

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