How To Turn Off Allstate Drivewise

People are currently reading this guide.

Allstate Drivewise can be a great way to save money on your car insurance by rewarding you for safe driving habits. However, there might come a time when you want to turn it off. Perhaps you're concerned about data privacy, or you've found that the program doesn't quite fit your driving style, or maybe you just don't want the constant monitoring. Whatever your reason, this comprehensive guide will walk you through the process of turning off Allstate Drivewise, step by step, with various options to suit your needs.

Ready to take control of your Drivewise settings? Let's dive in!

Understanding Allstate Drivewise

Before we get to turning it off, let's briefly understand what Allstate Drivewise is. It's a usage-based insurance (UBI) program that uses telematics technology, primarily through the Allstate mobile app, to monitor your driving behavior. It tracks factors like:

  • Speed: How fast you drive, especially instances of high speed.
  • Braking: The frequency and intensity of hard braking events.
  • Time of Day: Driving during certain hours (e.g., late nights) might be considered riskier.
  • Phone Handling: How often you use your phone while driving (though this typically doesn't directly impact your discount, it provides insights).

Based on this data, you could receive a discount on your insurance premium. While the plug-in device for Drivewise has been largely phased out, the mobile app remains the primary method for participation.

The Definitive Guide to Turning Off Allstate Drivewise

There are a few ways to approach turning off Drivewise, depending on whether you want a temporary pause or a complete deactivation.

Step 1: Decide Your Level of Disengagement – Temporary Pause vs. Full Deactivation

Before you proceed, it's important to consider if you want to temporarily pause Drivewise or fully deactivate your participation.

  • Temporary Pause (Sleep Mode): This is ideal if you're going on vacation, riding as a passenger frequently, or simply want a short break from tracking. The app will automatically resume tracking after a set period. You'll likely retain any earned discounts during this pause, but new trips won't contribute to your score.
  • Full Deactivation/Opt-Out: This completely removes your participation from the Drivewise program. You will likely lose any Drivewise participation or safe driving discounts you were receiving.

Once you've made your decision, proceed to the relevant steps below.

Step 2: Turning Off Drivewise Through the Allstate Mobile App (Recommended for Temporary Pause)

This is the easiest and most common method for managing your Drivewise settings, particularly for pausing it.

Sub-heading: Logging into the Allstate Mobile App

  1. Open the Allstate Mobile App: Find the Allstate app icon on your smartphone and tap to open it.
  2. Log In: If you're not already logged in, enter your cell phone number or email address and your password. You might need to enter a PIN sent to your phone for verification.

Sub-heading: Navigating to Drivewise Settings

  1. Access the Profile/Menu: Look for an icon typically in the top right or bottom of the screen, often representing a person (Profile) or three horizontal lines (Menu). Tap on it.
  2. Select "Settings": Within the Profile or Menu section, you should find an option for "Settings." Tap on it.
  3. Find "Drivewise": Scroll through the settings options until you see "Drivewise" and tap on it to access your Drivewise-specific settings.

Sub-heading: Toggling Drivewise Off (Sleep Mode)

  1. Locate the "Active" Toggle: On the Drivewise settings screen, you will typically see a toggle switch labeled "Active" or similar. This indicates whether Drivewise tracking is currently on or off.
  2. Toggle to "Off": Tap the switch to move it from the "Active" position to the "Off" position.
  3. Set Auto-Restart Time Frame (Optional but Recommended for Temporary Pause): When you toggle it off, the app often prompts you to set an "auto-restart time frame." This allows you to choose how long you want Drivewise to remain paused (e.g., 24 hours, 3 days, 1 week). Select the duration that suits your needs. Remember, if you don't set this, you'll need to manually turn it back on.
  4. Confirm Your Choice: The app might ask for confirmation of your decision. Confirm to finalize the temporary deactivation.

You've now successfully paused Drivewise tracking through the app!

Step 3: Fully Deactivating Drivewise by Contacting Allstate

If you wish to permanently opt out of the Allstate Drivewise program and forgo any potential discounts associated with it, contacting Allstate directly is the most definitive approach.

Sub-heading: Gathering Necessary Information

Before you make the call, have the following information ready to expedite the process:

  • Your Allstate Policy Number
  • Your Full Name and Address
  • The Reason for Deactivation (optional, but can be helpful if they ask)
  • Any questions you might have about how deactivation will affect your premium or current discounts.

Sub-heading: Contacting Allstate Customer Service

  1. Call Allstate: The most direct way to deactivate Drivewise is to call Allstate's customer service. You can typically find their general customer service number on your policy documents or on the Allstate website. A common number for Allstate customer service is 1 (800) 726-6033.
  2. Navigate the Phone Menu: Listen carefully to the automated menu options. You'll likely need to select options related to "Auto Insurance," "Policy Changes," or "Technical Support" for Drivewise.
  3. Speak to a Representative: Once connected to a representative, clearly state that you wish to turn off or opt out of the Allstate Drivewise program for your policy. Be explicit about your intention to deactivate it permanently, not just pause it.
  4. Confirm Deactivation: Ask the representative to confirm that Drivewise has been deactivated from your policy. Inquire about any immediate or future impacts on your premium.
  5. Request Confirmation (Optional but Recommended): Ask for an email confirmation or a reference number for your deactivation request. This provides a record of your conversation.

Sub-heading: Contacting Your Allstate Agent

Alternatively, you can also reach out to your local Allstate agent.

  1. Find Your Agent's Contact Information: This is usually available on your policy documents, your Allstate online account, or by searching on the Allstate website.
  2. Explain Your Request: Inform your agent that you wish to cancel your participation in the Drivewise program. They can often process this request directly or guide you through the necessary steps.
  3. Follow Their Instructions: Your agent might require additional information or guide you through a specific internal process.

Step 4: Confirming Deactivation (Crucial Step!)

Regardless of whether you temporarily paused or fully deactivated, it's essential to confirm that the change has taken effect.

Sub-heading: Checking the Allstate Mobile App

  1. Re-open the App: After a few hours (or the next day for full deactivation), open the Allstate mobile app again.
  2. Check Drivewise Status: Navigate back to the "Drivewise" section within the "Settings."
    • For a temporary pause: You should see that it's "Off" and possibly indicate when it's set to auto-restart.
    • For full deactivation: You might find that the Drivewise option is no longer visible, or it indicates that you are not enrolled.
  3. Verify Trip Tracking: Take a short drive and see if any new trips are recorded in the app. If not, it's a good indication that tracking has ceased.

Sub-heading: Reviewing Your Policy Documents (For Full Deactivation)

If you fully deactivated Drivewise, review your next policy renewal documents. The Drivewise discount should no longer be applied, and your premium might reflect the change. If you have any doubts, don't hesitate to contact Allstate again.

Considerations After Turning Off Drivewise

  • Discount Loss: Be aware that turning off Drivewise, especially full deactivation, will likely result in the loss of any participation or safe driving discounts you were receiving. Your premium may increase as a result.
  • Data Usage: Without Drivewise, the app will no longer collect driving data related to your habits.
  • Re-enrollment: If you change your mind later, you can usually re-enroll in Drivewise through the Allstate mobile app or by contacting Allstate.
  • Impact on Claims: Data collected by Drivewise is not typically used to settle Allstate claims. However, it's always good to be aware of the terms and conditions.

10 Related FAQ Questions

How to check my current Allstate Drivewise status?

You can check your Drivewise status by opening the Allstate mobile app, navigating to "Profile," then "Settings," and selecting "Drivewise." It will show whether it's "Active" or "Off."

How to temporarily stop Allstate Drivewise tracking?

To temporarily stop tracking, open the Allstate mobile app, go to Profile > Settings > Drivewise, and toggle the "Active" switch to "Off." You can then set an auto-restart time frame.

How to permanently opt out of Allstate Drivewise?

To permanently opt out, you'll need to contact Allstate customer service at 1 (800) 726-6033 or speak with your local Allstate agent and explicitly request to cancel your Drivewise participation.

How to know if Drivewise is still affecting my premium after deactivation?

After deactivating, review your next policy renewal documents. The Drivewise discount should no longer be present, and your premium may reflect the absence of the discount. If unsure, contact Allstate.

How to reactivate Allstate Drivewise after turning it off?

You can typically reactivate Drivewise by opening the Allstate mobile app, going to Profile > Settings > Drivewise, and toggling the "Off" switch back to "Active." You might need to accept terms again.

How to contact Allstate customer service for Drivewise issues?

You can contact Allstate customer service by calling their general line at 1 (800) 726-6033, or by using the chat feature within the Allstate mobile app or on their website.

How to find my Allstate policy number?

Your Allstate policy number can be found on your insurance ID card, your policy declaration pages, or by logging into your account on the Allstate website or mobile app.

How to avoid losing my Drivewise discount when turning it off?

If you fully deactivate Drivewise, you will likely lose any associated discounts. If you only want a temporary break, use the "sleep mode" or "pause tracking" feature within the app to retain your participation discount.

How to check my past Drivewise trips after turning it off?

Your trip history is usually stored on the smartphone that originally tracked the trips. Even if you turn off active tracking, you might still be able to view past trips in the Drivewise Dashboard within your Allstate mobile app or My Account page.

How to handle Drivewise if I'm not the driver for a trip?

If a trip is recorded where you were not the driver, you can usually mark the trip as "Not Mine" within the Drivewise section of the Allstate app. This will remove it from your scoring.

7920240615235340869

You have our undying gratitude for your visit!