Do you want to maximize your SNAP benefits and enjoy the convenience of online grocery shopping? Then learning how to use your EBT card on the Kroger app is a game-changer! Kroger, a leading grocery retailer, has made it easier than ever for SNAP EBT cardholders to purchase eligible food items for pickup or delivery directly through their app. This comprehensive guide will walk you through every step, ensuring a smooth and successful shopping experience.
Let's dive right in and get you set up to shop smart with your EBT card on the Kroger app!
A Detailed Guide: Using Your EBT Card on the Kroger App
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| How To Use Ebt Card On Kroger App |
Step 1: Getting Started – Download the Kroger App & Create Your Account
Ready to revolutionize your grocery shopping? The very first thing you need to do is get the Kroger app on your smartphone. It's free and available for both Android and iOS devices.
Sub-heading: Downloading the App
For Android users: Open the Google Play Store on your device. In the search bar, type "Kroger" and hit enter. Look for the official Kroger app (usually with their distinctive logo) and tap "Install."
For iPhone users: Head over to the Apple App Store. Use the search icon (magnifying glass) at the bottom and type "Kroger." Select the Kroger app from the results and tap "Get," then "Install." You may need to enter your Apple ID password or use Touch ID/Face ID to confirm.
Sub-heading: Creating or Logging into Your Account
Once the app is installed, open it.
New to Kroger online? You'll need to create a new account. Look for an option like "Create Account" or "Sign Up." You'll typically be asked to provide:
Your email address
A secure password
Your name
Your phone number
Your preferred Kroger store location (this is important for accurate inventory and pickup/delivery options).
Don't forget to link your Kroger Shopper's Card during this process if you have one! It helps you save with digital coupons and earn fuel points.
Already have a Kroger online account? Simply tap "Sign In" and enter your existing email address and password. If you've forgotten your password, there's usually a "Forgot Password" link to help you reset it.
Step 2: Adding Your EBT Card to Your Kroger Wallet
Now that you have your account set up, it's time to add your EBT card so you can start shopping!
Sub-heading: Navigating to Your Wallet
Tip: Break down complex paragraphs step by step.
Open the Kroger app and log in to your account.
Look for the "My Account" or "Account" section. This is usually found by tapping a menu icon (often three horizontal lines) or a profile icon in the app.
Within "My Account," find and tap on "Wallet" or "Payment Methods." This is where you manage all your payment information.
Sub-heading: Entering Your EBT Card Details
Inside your "Wallet," you should see an option to "Add new card" or "Add a payment method." Tap on this.
You'll then be prompted to select the type of card you're adding. Crucially, select "EBT" or "SNAP EBT" as the payment type.
Carefully enter your 16-digit SNAP EBT card number into the designated field. Double-check to ensure there are no typos!
Once you've entered the number, tap "Submit" or "Save."
Congratulations! Your EBT card is now linked to your Kroger account and ready for use.
Sub-heading: Checking Your EBT Balance (Optional but Recommended)
After adding your EBT card, you can often check your balance directly within the Kroger app.
In your "Wallet," under your added SNAP EBT card, you should see an option like "Check Balance."
Tap on this, and you'll be prompted to enter your SNAP EBT PIN.
Once entered, tap "Done," and your current EBT card balance will be displayed. This is incredibly helpful for managing your budget!
Step 3: Shopping for SNAP-Eligible Items
With your EBT card linked, you're all set to fill your cart with delicious and healthy groceries.
Sub-heading: Browse for Groceries
From the Kroger app's home screen, you can browse for items by category, use the search bar, or explore weekly ads and digital coupons.
As you add items to your cart, pay attention to which items are SNAP-eligible. Most fresh produce, dairy, meats, cereals, and other staple food items are covered. Non-food items like cleaning supplies, toiletries, and alcoholic beverages are generally not EBT-eligible. The app often indicates SNAP-eligible items directly on their product pages or within the cart summary.
Sub-heading: Utilizing Digital Coupons
Maximize your savings! Kroger's digital coupons are a fantastic way to stretch your EBT benefits further.
While Browse, look for items with "Digital Coupon Available" or similar indicators.
Tap on the coupon and select "Load to Card." These coupons are automatically applied at checkout when you purchase the qualifying item, provided your Shopper's Card is linked to your digital account.
Step 4: Placing Your Order for Pickup or Delivery
Tip: Read mindfully — avoid distractions.
Kroger offers both pickup and delivery options for EBT users, providing flexibility and convenience.
Sub-heading: Selecting Pickup or Delivery
Once your cart is full, proceed to checkout.
You'll be asked to choose between "Pickup" or "Delivery."
Pickup: Select your preferred store and a convenient time slot for picking up your order. Remember, pickup is often free for orders over a certain amount (e.g., $35), but always confirm any associated fees.
Delivery: Enter your delivery address. Note that delivery fees and tips cannot be paid with EBT benefits and will require a separate payment method.
Sub-heading: Reviewing Your Order and Selecting EBT Payment
Before finalizing, carefully review your entire order. Make sure all items are correct and that you're within your budget.
On the payment screen, you'll see your added payment methods. Select your SNAP EBT card as the primary payment method.
The app will automatically calculate the total for your SNAP-eligible items.
Sub-heading: Handling Split Payments
This is crucial! If your order includes non-SNAP eligible items (like a box of tissues or a cleaning product) or if there are delivery fees, you'll need to use a separate payment method for those charges.
The Kroger app is designed to handle split payments seamlessly. It will show you the amount covered by EBT and the remaining balance that needs to be paid with another card (e.g., a debit card, credit card, or gift card).
Add another payment method if you haven't already, and select it for the non-EBT portion of your order.
Ensure you have sufficient funds on both payment methods before proceeding.
Step 5: Confirming Your Order and Final Steps
The final stretch! Just a few more steps to complete your grocery order.
Sub-heading: Entering Your EBT PIN
After selecting EBT as your payment method (and any secondary payment for non-EBT items/fees), you will be prompted to enter your SNAP EBT PIN. This is a security measure to authorize the transaction.
Enter your PIN carefully. Do not share your PIN with anyone.
Sub-heading: Finalizing and Confirmation
Once your PIN is entered, tap "Place Order" or "Confirm Order."
You'll receive an order confirmation within the app and usually via email, detailing your order number, pickup/delivery time, and a breakdown of your payment.
Important for Pickup: For pickup orders, while your EBT card is charged when the order is placed, you may still need to swipe your EBT card at the pickup location to finalize the transaction, especially for variable weight items (like produce or deli meats) where the final price might differ slightly from the estimate. If the final price is less, a refund will be credited back to your EBT card. If it's more, the difference will be charged to your secondary payment method.
For Delivery: Your EBT card is charged when the order is placed. Any adjustments for variable weight items will be handled similarly to pickup orders, with refunds or additional charges applied to your respective payment methods.
You've successfully used your EBT card on the Kroger app! Enjoy your groceries!
QuickTip: Go back if you lost the thread.
Frequently Asked Questions (FAQs)
Here are 10 common "How to" questions related to using your EBT card on the Kroger app, with quick answers:
How to check my EBT balance on the Kroger app?
You can check your EBT balance by going to "My Account" > "Wallet" in the Kroger app, selecting your EBT card, and tapping "Check Balance," then entering your EBT PIN.
How to add my EBT card to Kroger Pay?
Currently, EBT cards are added directly to your Kroger Wallet, not specifically Kroger Pay. When checking out, you'll select EBT as a payment option.
How to use EBT for Kroger Pickup?
Add your SNAP EBT card to your Kroger Wallet, shop for eligible items, select "Pickup" at checkout, choose your EBT card for payment, and enter your PIN. You may need to swipe your card again at pickup.
How to use EBT for Kroger Delivery?
Add your SNAP EBT card to your Kroger Wallet, shop for eligible items, select "Delivery" at checkout, choose your EBT card for SNAP-eligible items, and use another payment method for delivery fees and non-EBT items.
QuickTip: Pause after each section to reflect.
How to apply digital coupons with EBT on Kroger app?
Ensure your Kroger Shopper's Card is linked to your digital account. Browse for digital coupons in the app, tap "Load to Card," and the discounts will automatically apply at checkout to your EBT-eligible purchases.
How to handle non-EBT items when paying with EBT on Kroger app?
The Kroger app facilitates split payments. After selecting EBT for your eligible items, you'll be prompted to use another payment method (credit/debit card, gift card) for any non-SNAP items, delivery fees, or tips.
How to resolve EBT payment errors on the Kroger app?
Double-check your EBT card number and PIN for accuracy. Ensure you have sufficient funds. If issues persist, contact Kroger Customer Service directly or your EBT card provider. Sometimes, a temporary app glitch might require you to try again later or update the app.
How to view my past Kroger orders paid with EBT?
Your past orders, regardless of payment method, can typically be viewed in the "Order History" or "My Orders" section within the Kroger app's "My Account."
How to unlink my EBT card from the Kroger app?
Go to "My Account" > "Wallet" in the Kroger app, select your EBT card, and look for an option to "Remove" or "Delete" the card.
How to ensure my chosen store accepts EBT for online orders?
Kroger now accepts SNAP EBT for digital pickup and delivery orders at all Kroger Family of Stores nationwide (excluding Mariano's for pickup, always check local store policy if unsure). When selecting your preferred store in the app, the EBT payment option will be available at checkout if the store supports it.
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