The days of waiting in long checkout lines are quickly becoming a thing of the past! If you're a Kroger shopper, you're in luck because their "Scan, Bag, Go" service is designed to revolutionize your grocery experience. Imagine breezing through the aisles, scanning items as you go, and then paying directly from your phone. No more unloading and reloading your cart at the register! Sound appealing? Let's dive into how you can master Kroger Scan, Bag, Go and transform your shopping routine.
Step 1: Get Ready to Scan! (Engage with the convenience!)
Are you tired of the traditional checkout shuffle? Do you dream of a faster, more efficient way to get your groceries? If you answered yes, then Kroger Scan, Bag, Go is calling your name! The very first thing you need to do to unlock this shopping superpower is to prepare your device.
Sub-heading: Download the Kroger App
This might seem obvious, but it's the foundation of your Scan, Bag, Go journey.
For iOS users: Head over to the Apple App Store.
For Android users: Open the Google Play Store.
Search for "Kroger" and download the official app. Make sure it's the official Kroger app, not a third-party one. Look for the familiar Kroger logo.
Sub-heading: Create or Log In to Your Digital Account
Once the app is downloaded, open it up. You'll need a Kroger digital account to use Scan, Bag, Go.
New users: Follow the prompts to create a new account. You'll likely need to provide your email, create a password, and link your Kroger Shopper's Card (or create a new one if you don't have one). This card is crucial for earning fuel points and applying digital coupons.
Existing users: Simply log in with your existing credentials. If you've forgotten your password, there's usually a "Forgot Password" option to help you regain access.
Pro-Tip: Enable location services for the Kroger app. This will allow the app to automatically launch into "Store Mode" when you arrive at a participating Kroger store, streamlining your experience.
Step 2: Enter Store Mode and Start Scanning
You've got the app, you're logged in, and you're ready to hit the aisles. Now the real fun begins!
Sub-heading: Arriving at the Store
When you enter a Kroger store that offers Scan, Bag, Go, your app should ideally automatically switch to "Store Mode" if you have location services enabled. If it doesn't, you can manually select "Store Mode" within the app.
Sub-heading: Initiating Scan, Bag, Go
Within Store Mode, look for the "Scan, Bag, Go" or "Scan & Pay" option. Tap on it to activate the scanning feature. Some stores may also offer handheld scanners at the entrance; if you prefer, you can use one of those and link it to your Kroger account.
Sub-heading: The Art of Scanning Your Items
This is where the magic happens! As you pick up items to add to your cart, use the app's scanner (which utilizes your phone's camera) to scan the barcode on each product.
Listen for the "beep": A successful scan will usually be accompanied by a "beep" sound, and the item will appear on your running digital cart total within the app.
Troubleshooting tricky scans: If an item doesn't scan easily, try adjusting the lighting, holding your phone further or closer to the barcode, or gently wiping your camera lens. For items like produce or bulk foods sold by weight, you'll need to weigh them at the designated produce scales and scan the printed barcode label that the scale generates.
Watch your total: The app will keep a running tally of your order total, including any applicable digital coupons you have loaded to your Shopper's Card. This is fantastic for staying on budget!
Don't forget to bag as you go: As the name suggests, "Scan, Bag, Go" means you bag your groceries as you shop. This saves you time at the end! You can use your own reusable bags or grab bags provided by the store.
Step 3: Applying Digital Coupons and Managing Your Cart
One of the greatest advantages of Scan, Bag, Go is how seamlessly it integrates with Kroger's savings programs.
Sub-heading: Digital Coupons - Your Best Friend
If you have digital coupons loaded to your Kroger Shopper's Card, they will automatically apply to eligible items as you scan them. You'll see the discount reflected in your running total.
Clip coupons before you shop: To maximize your savings, make sure to browse and "clip" digital coupons on the Kroger app or website before you start your shopping trip.
Paper coupons are different: Currently, Scan, Bag, Go generally does not accept paper coupons. You'll need to use digital coupons for this service.
Sub-heading: Modifying Your Cart
Made a mistake? Changed your mind about an item? No problem!
Removing an item: Most Scan, Bag, Go interfaces allow you to easily remove an item from your digital cart. Simply locate the item in your scanned list and tap the "remove" or "delete" option.
Adjusting quantity: If you need more or less of an item, you can usually adjust the quantity directly within your digital cart.
Step 4: The Smooth Checkout Process
Once your cart is full and you've scanned everything, it's time to complete your purchase. This is where Scan, Bag, Go truly shines, allowing you to bypass traditional checkout lines.
Sub-heading: Finalizing Your Order in the App
When you're ready to leave, navigate to the "Checkout" or "Pay" section within the Scan, Bag, Go feature of your Kroger app.
Review your order: Take a moment to review your entire order to ensure all items are scanned and discounts are applied correctly.
Select your payment method: This is where you'll choose how you want to pay. Kroger Pay is often a popular and convenient option, as it links your Shopper's Card and payment method into one QR code scan. You can also typically use credit/debit cards linked to your account.
Sub-heading: The Dedicated Scan, Bag, Go Kiosk
While you're paying on your phone, you'll still need to visit a dedicated Scan, Bag, Go self-checkout kiosk near the store exit.
Scan your QR code: The app will generate a QR code for your completed order. At the kiosk, you'll scan this QR code.
Payment confirmation: The kiosk will confirm your payment. In some cases, a store associate may briefly verify your purchase, especially for age-restricted items like alcohol or tobacco, or for random audits to ensure accuracy. Be prepared for a quick check.
And you're off! Once confirmed, you'll receive a digital receipt within the app (and often an email). You can then exit the store, having completed your shopping quickly and efficiently.
Step 5: Enjoy the Benefits and Be a Pro Shopper!
Congratulations! You've successfully navigated the world of Kroger Scan, Bag, Go. But the benefits don't stop at just a faster checkout.
Sub-heading: Time Savings and Convenience
Skip the lines: This is perhaps the biggest perk. No more waiting behind a dozen other shoppers, especially during peak hours.
Shop at your own pace: You can take your time Browse without feeling rushed by a cashier.
Budgeting on the go: Your running total helps you stay on top of your spending, avoiding surprises at the end.
Sub-heading: Digital Receipts and Purchase History
All your Scan, Bag, Go purchases are recorded in your Kroger digital account.
Easy returns: Digital receipts make returns a breeze.
Track your spending: You can review your purchase history to analyze your habits or create new shopping lists.
Sub-heading: Maximizing Your Rewards
Because your Shopper's Card is linked, you'll continue to earn fuel points and other loyalty rewards on all your Scan, Bag, Go purchases. It's the same great rewards, just a much better shopping experience!
10 Related FAQ Questions
Here are some common questions you might have about Kroger Scan, Bag, Go, with quick answers:
How to ensure digital coupons apply correctly?
Ensure you have clipped the digital coupons to your Kroger Shopper's Card before you start scanning your items. The app will automatically apply them if the item is eligible.
How to handle items sold by weight (like produce)?
Weigh the item at the designated produce scales in the store and then scan the barcode that prints out on the label. This label has the weight and price information the app needs.
How to remove an item from my cart if I change my mind?
Within the Scan, Bag, Go section of the app, you can usually tap on your running cart total, and then you'll see an option to remove or delete individual items from your list.
How to pay for my Scan, Bag, Go order?
You'll finalize payment within the Kroger app itself, typically using Kroger Pay (which links your Shopper's Card and payment method) or a linked credit/debit card. Then you'll scan a generated QR code at a self-checkout kiosk.
How to know if my local Kroger store offers Scan, Bag, Go?
The easiest way is to open your Kroger app and check for the "Store Mode" or "Scan, Bag, Go" option when you are at the store. You can also check the Kroger website or call your local store directly.
How to get help if I have trouble scanning an item?
If an item isn't scanning, try adjusting the lighting or distance. If it still won't scan, simply set it aside. A store associate at the Scan, Bag, Go kiosk can manually add it to your order during the final checkout step.
How to handle age-restricted items (like alcohol or tobacco)?
For age-restricted items, a store associate will need to verify your ID at the Scan, Bag, Go kiosk during the final checkout process. The app will prompt you that an associate's assistance is required.
How to view my digital receipt after a Scan, Bag, Go purchase?
Your digital receipt will be available within the Kroger app under your "Purchase History" or similar section. You'll typically also receive an email confirmation.
How to use reusable bags with Scan, Bag, Go?
Absolutely! Just like with regular shopping, you can use your own reusable bags. Simply bag your scanned items into your reusable bags as you make your way through the store.
How to report an issue or get customer service for Scan, Bag, Go?
If you encounter any issues, you can speak to a store associate, or contact Kroger customer service through the app, their website's "Contact Us" section, or by calling their customer service number (usually 1-800-KROGERS).
