Ah, the trusty Kroger card! It's your ticket to savings, fuel points, and those sweet digital coupons. If you've got a new card in hand and want to link it to your existing Kroger account, you've come to the right place. This guide will walk you through every single step to ensure your new card is seamlessly integrated, so you can start maximizing your savings right away!
Why Bother Adding a New Kroger Card to Your Account?
Before we dive in, let's briefly touch on why this is important. Your Kroger account acts as a central hub for all your savings. Linking your card ensures:
All your purchases count: Every time you shop and swipe your card or enter your alternate ID, your spending contributes to your fuel points and personalized offers.
Digital coupons automatically apply: No more fumbling with paper coupons! Once clipped to your account, they're applied at checkout when you use your linked card.
Access to exclusive deals: Many promotions are tied directly to your Kroger loyalty program, and having your card linked ensures you don't miss out.
Streamlined online shopping: If you use Kroger Pickup or Delivery, your linked card and associated savings are automatically applied to your online orders.
Ready to get started? Let's do this!
Step 1: Confirm You Have a Kroger Digital Account
Alright, let's kick things off! Before you can add a new Kroger card, you need to ensure you have an active Kroger digital account. If you've ever clipped digital coupons online, used Kroger Pickup/Delivery, or logged into their website/app, chances are you already have one.
How to Check if You Have an Account:
Head to the Kroger Website: Open your preferred web browser and go to
www.kroger.com Look for "Sign In": In the top right corner of the homepage, you'll typically see a "Sign In" or "My Account" option. Click on it.
Attempt to Log In: Enter the email address and password you think you might have used.
Success! If you log in, great! You have an account. Proceed to Step 2.
Forgot Password? If you can't remember your password, click the "Forgot Password" link. Follow the prompts to reset it. Once reset, log in and proceed to Step 2.
No Account Found? If the system tells you no account exists for that email, or you're sure you've never created one, don't worry! Proceed to the "Creating a New Digital Account" subsection below.
Creating a New Digital Account (If Needed):
If you don't have a digital account yet, it's quick and easy to set one up.
Go to Kroger.com and Click "Register" or "Create Account": From the homepage, look for the option to register or create a new account.
Provide Your Information:
You'll need to enter your email address and create a password.
You'll also be asked for your zip code and to select your favorite store. This helps personalize your deals and show you the correct weekly ad.
Crucially, you'll have the option to enter your existing Kroger Plus Card number (the physical card you have in hand) during this registration process. If you have it, enter it here! If you don't have a physical card yet, you can often create a virtual Alt ID (an alternate ID, usually your phone number) that acts as your card.
Agree to Terms and Conditions: Read through them and check the box to agree.
Account Activation: Kroger will usually send an email to the address you provided. You must click the link in this email to activate your account. This is a vital step!
Log In: Once activated, log in to your brand new Kroger digital account.
Step 2: Accessing Your Account Settings
Now that you're logged into your Kroger digital account, it's time to navigate to the section where you can manage your Plus Card information.
Navigating to Your Profile:
Look for "My Account": Once logged in, you'll typically see "My Account" in the top right corner of the Kroger website. Click on it.
Locate "Plus Card" or "Shopper's Card" Section: Within your "My Account" dashboard, you'll see various sections like "Profile Information," "Digital Coupons," "Fuel Points," and importantly, a section related to your Plus Card or Shopper's Card. The exact wording might vary slightly, but it will be clear it pertains to your loyalty card.
Step 3: Adding Your New Kroger Card Number
This is the core step! You're now in the right place to add or update your Kroger card information.
Updating Your Card Details:
Find the "Edit" Option: In the "Plus Card" or "Shopper's Card" section, you should see an option to Edit or Add Card Number. Click on this.
Enter Your New Card Number: A field will appear asking for your Kroger Plus Card number.
Carefully enter the 12-digit number located on the back of your physical Kroger Plus Card. Double-check for any typos!
If you're using a new physical card that was just issued at the store, this is where you'll input that number.
Enter Your Alternate ID (Optional but Recommended): You might also have the option to associate an Alternate ID with your card, which is typically your 10-digit phone number. This is incredibly convenient as it allows you to simply enter your phone number at checkout if you don't have your physical card on hand.
If you already use a phone number as your Alt ID, ensure it's the same one you want associated with this new card.
Save Your Changes: After entering the card number and optional Alt ID, click the "Save" or "Update" button to confirm the changes.
What if I don't have the 12-digit card number, just a phone number?
If you've been using your phone number at the register but don't have a physical card number, you might need to take a slightly different approach:
Call Kroger Customer Service: The easiest way to retrieve your actual Kroger Plus Card number if you only know your phone number is to call Kroger Customer Service. Their number is typically 1-800-KRO-GERS (1-800-576-4377). Explain that you've been using your phone number as an Alt ID and need your associated 12-digit Plus Card number to link it to your online account.
Get a New Physical Card at the Store: You can also go to any Kroger store and ask the customer service desk for a new physical Kroger Plus Card. They can issue one to you, and then you can link that new card number to your existing online account using the steps above.
Step 4: Verifying Your Linked Card
It's always a good idea to confirm that your new card is successfully linked.
How to Confirm:
Check Your Account Profile: After saving, refresh your "My Account" page. The "Plus Card" or "Shopper's Card" section should now display the number of your newly linked card.
Look for Digital Coupons: Go to the "Digital Coupons" section of your account. Clip a few coupons.
Make a Test Purchase (Optional but Recommended): The ultimate test is to go to a Kroger store and make a small purchase.
When checking out, swipe your new physical Kroger card or enter your associated Alt ID (phone number).
Look at your receipt. You should see the applied digital coupon discounts and any fuel points earned for that transaction. This confirms your card is active and linked!
Step 5: Enjoy Your Savings!
Congratulations! Your new Kroger card is now successfully linked to your digital account. You're all set to enjoy the full benefits of the Kroger loyalty program.
Maximizing Your Kroger Experience:
Download the Kroger App: The Kroger mobile app (available for iOS and Android) is an excellent companion. It allows you to:
Easily clip digital coupons on the go.
Create and manage your shopping list.
View your weekly ad.
Check your fuel points balance.
Order for Pickup or Delivery.
Browse Weekly Ads: Regularly check the weekly ad online or in the app for sales and promotions.
Personalized Offers: Kroger often sends personalized digital coupons and offers based on your shopping history. Keep an eye on these for extra savings.
Fuel Point Redemption: Remember to use your fuel points at Kroger Fuel Centers or participating Shell stations for discounts at the pump. Points typically expire at the end of the month after they're earned, so use them!
Community Rewards: Consider linking your Kroger account to a non-profit organization through the Kroger Community Rewards program. A percentage of your eligible purchases will be donated to your chosen charity at no extra cost to you. You can usually find this option under the "Community" section in your account.
10 Related FAQ Questions
Here are 10 common "How to" questions related to managing your Kroger account and card, with quick answers:
How to Check My Kroger Fuel Points Balance?
You can check your Kroger Fuel Points balance by logging into your digital account on Kroger.com or through the Kroger mobile app. Your current points will be displayed on your account dashboard.
How to Clip Digital Coupons to My Kroger Card?
Log into your Kroger digital account on Kroger.com or in the Kroger app. Browse the "Digital Coupons" section, and simply click the "Load to Card" button next to each coupon you want to clip. They will automatically link to your Shopper's Card.
How to Use My Phone Number Instead of a Physical Kroger Card?
If you've linked your 10-digit phone number as an Alternate ID (Alt ID) to your Kroger account, you can simply enter that phone number on the PIN pad at the checkout register instead of swiping your physical card.
How to Find My Kroger Plus Card Number if I Lost My Card?
If you've lost your physical card but have an active digital account, log into your Kroger.com account. Your Shopper's Card number should be displayed in your "My Account" or "Profile Information" section. Alternatively, you can call Kroger Customer Service at 1-800-KRO-GERS (1-800-576-4377).
How to Link My Kroger Account to the Community Rewards Program?
Log into your Kroger digital account, navigate to "My Account," and then look for the "Community Rewards" section. You can search for your chosen non-profit organization by name or NPO number and then select to enroll your card with them.
How to Change My Preferred Kroger Store?
Log into your Kroger digital account on Kroger.com. In your "My Account" section, look for "Profile Information" or "Account Settings" and you should find an option to edit your preferred store location.
How to Redeem My Kroger Fuel Points at the Pump?
At a Kroger Fuel Center or participating Shell station, simply swipe your linked Kroger Plus Card or enter your Alternate ID (phone number) at the pump before fueling. The system will prompt you to apply your available fuel point discount.
How to View My Kroger Purchase History?
Log into your Kroger digital account on Kroger.com or the Kroger app. Look for a section like "Purchase History" or "Digital Receipts" within your "My Account" dashboard.
How to Combine Kroger Cards for a Household?
To link multiple Kroger Shopper's Cards within the same household to combine coupons and fuel points, you typically need to call Kroger Customer Service at 1-800-KRO-GERS (1-800-576-4377). They can assist with linking accounts that share the same address.
How to Delete My Kroger Digital Account?
If you wish to delete your Kroger digital account, you can usually find an option to do so within your account settings on Kroger.com. If you can't locate it, you may need to contact Kroger Customer Service directly for assistance with account deletion.
