Have you ever found yourself at the Kroger checkout, ready to swipe your card or punch in your phone number, and then it hits you: what's my Kroger account number? It's a surprisingly common moment of brain fog, especially when you're trying to quickly redeem those fantastic digital coupons or earn fuel points. Don't worry, you're not alone! Your Kroger account, often referred to as your Kroger Plus Card or Shopper's Card, is your key to unlocking a world of savings, personalized offers, and convenient shopping.
This comprehensive guide will walk you through every possible way to find your Kroger account number, ensuring you're always prepared to maximize your savings. Let's dive in!
Step 1: Start with the Obvious: Your Physical Kroger Plus Card
Let's begin with the simplest solution, because sometimes, the answer is right in front of us!
Sub-heading: Check Your Wallet or Keychain
Have you seen that physical Kroger Plus Card lately? It's typically a small, plastic card, often found on keychains or nestled among your other loyalty cards in your wallet.
Look for a long string of numbers: On the front or back of your physical card, you'll find a 12-digit number. This is your Kroger account number, also sometimes referred to as your Shopper's Card number.
Is it attached to your keys? Many people keep their Kroger Plus Card on their keychain for easy access. It's a common strategy for quick scanning at the register.
If you have your card, congratulations! You've found your account number. If not, don't fret – we have many more avenues to explore.
Step 2: Leverage Your Kroger Digital Account (The Easiest Online Method)
In today's digital age, your online Kroger account is a treasure trove of information, including your elusive account number. If you've ever signed up for digital coupons or ordered groceries online, you likely have one.
Sub-heading: Accessing Your Account on the Kroger Website
Go to the Official Kroger Website: Open your web browser and navigate to
www.kroger.com Sign In: Look for the "Sign In" or "My Account" option, usually located in the top right corner of the page. Click on it.
Enter Your Credentials: Input the email address and password you used to create your Kroger digital account. If you've forgotten your password, there's usually a "Forgot Password?" link to help you reset it.
Navigate to Your Profile or Account Settings: Once logged in, look for a section like "My Account," "Profile," or "Account Settings." The exact wording might vary slightly, but it's typically a prominent link.
Locate Your Plus Card Information: Within your account settings, there should be a dedicated section for your "Plus Card" or "Shopper's Card." Here, you should see your Kroger account number displayed. Sometimes it's listed under "Edit Plus Card" or "Link Shopper's Card."
Sub-heading: Using the Kroger Mobile App
The Kroger mobile app is a convenient way to manage your account on the go, and it's also an excellent place to find your account number.
Download and Open the App: If you don't already have it, download the official Kroger app from your smartphone's app store (Google Play Store for Android, Apple App Store for iOS).
Log In: Sign in with your email address and password.
Access Your Digital Card/Profile: Once logged in, look for an icon that represents your digital card, usually found on the main screen or within a "Profile" or "Account" section. Many Kroger apps display a scannable barcode for your Plus Card right there, and often, the account number is printed directly above or below it.
Step 3: Recall Your Alternative ID (Phone Number)
Many Kroger shoppers use their phone number as an "Alternative ID" at checkout instead of swiping a physical card. This is a very common and convenient method, and it's also a way to retrieve your actual card number.
Sub-heading: The Direct Phone Call Method
If you've linked your phone number to your Kroger account, you can often retrieve your actual Plus Card number by calling Kroger's customer service.
Call Kroger Customer Service: Dial 1-800-KRO-GERS (1-800-576-4377).
Follow the Prompts: When prompted, explain to the customer service representative that you'd like to retrieve your Kroger Plus Card number. They will likely ask for the phone number associated with your account to verify your identity.
Receive Your Number: Once your identity is confirmed, they should be able to provide you with your 12-digit Kroger account number.
Sub-heading: Checking Your Online Account for Linked Phone Number
As mentioned in Step 2, if you log into your digital Kroger account on the website or app, you might find the phone number associated with your account listed in your profile. While this doesn't directly give you the card number, it confirms the phone number you should be using at checkout. If that phone number is correct, then calling customer service with that number will be your next best step.
Step 4: Scrutinize Past Receipts
Believe it or not, your Kroger account number (or at least proof of its use) is often printed on your receipts.
Sub-heading: Locating the Number on a Printed Receipt
Grab a recent Kroger receipt. Look near the top or bottom of the receipt. You'll often see a 12-digit number labeled as "Plus Card" or "Shopper's Card" number. Sometimes it's partially masked with asterisks (e.g., ************1234), but even the last few digits can be helpful for customer service to locate your full account.
Keep an eye out for discounts: If you see "Plus Card Savings" or "Digital Coupon Savings" on your receipt, it's a strong indicator that your card was used, and the number should be printed there.
Step 5: Contact Kroger Customer Service (The Last Resort, but Always Reliable)
If all else fails, or if you prefer speaking to a human, Kroger's customer service team is there to help.
Sub-heading: Reaching Out to a Representative
Gather Necessary Information: Before calling, have some identifying information ready. This might include:
Your full name
Your address
The phone number you might have used at checkout
Your email address linked to your online account
The approximate last time you shopped at Kroger
Call the Customer Service Number: Dial 1-800-KRO-GERS (1-800-576-4377).
Explain Your Situation: Clearly state that you are trying to find your Kroger account number and provide them with the identifying information you gathered. They will guide you through the process of verifying your identity and will then provide you with your account number.
Remember, patience is key when dealing with customer service, but they are typically very helpful in these situations.
Step 6: Future-Proofing: How to Store Your Kroger Account Number
Once you've successfully found your Kroger account number, it's a great idea to make sure you won't have to go through this search again!
Sub-heading: Smart Storage Solutions
Add it to your phone's notes: Create a quick note on your smartphone and save your Kroger account number there. You can even label it clearly, like "Kroger Plus Card Number."
Save it in a password manager: If you use a password manager, you can add it as a secure note.
Memorize it: If you're good with numbers, try to commit it to memory, especially if you use it frequently.
Keep your physical card handy: Ensure your physical card remains easily accessible in your wallet or on your keychain.
Link it to your digital account (if not already): If you found your number through a receipt or customer service, make sure it's linked to your online Kroger account for future convenience. This is usually done in the "Profile Information" or "Shopper's Card Number" section of your online account.
By following these steps, you'll be able to confidently find your Kroger account number and make the most of your shopping experience!
10 Related FAQ Questions
How to find my Kroger account number on a physical card?
Your Kroger account number (a 12-digit number) is usually printed on the front or back of your physical Kroger Plus Card.
How to retrieve my Kroger account number online?
Log in to your Kroger digital account on
How to get my Kroger account number if I only use my phone number at checkout?
Call Kroger Customer Service at 1-800-KRO-GERS (1-800-576-4377) and provide them with the phone number linked to your account to retrieve your card number.
How to locate my Kroger account number on a receipt?
Look for a 12-digit "Plus Card" or "Shopper's Card" number printed near the top or bottom of your recent Kroger receipts.
How to link my phone number to my Kroger account?
You can usually link your phone number when you create your Kroger digital account online or by asking a cashier to link it at the customer service desk in-store.
How to create a Kroger digital account without a physical card?
You can create a digital account on
How to reset my Kroger digital account password?
On the Kroger sign-in page (website or app), click on "Forgot Password?" and follow the prompts to reset it using your email address.
How to check my Kroger Fuel Points balance?
Log in to your Kroger digital account on the website or app. Your Fuel Points balance is typically displayed prominently on your dashboard or in a "Rewards" section.
How to load digital coupons to my Kroger card?
Sign in to your Kroger digital account on the website or app, browse the "Digital Coupons" section, and click "Load to Card" for the coupons you wish to use. They will automatically apply when you scan your card or use your Alt ID at checkout.
How to contact Kroger customer service for account issues?
You can reach Kroger Customer Service by calling 1-800-KRO-GERS (1-800-576-4377).
