It's a common misconception that "Business Select" on Southwest Airlines is like a traditional business class with bigger seats or separate cabins. Southwest operates with an open seating policy, meaning there are no assigned seats and no physical "business class" cabin. Instead, Business Select is a fare type that provides a host of premium benefits designed to make your travel experience smoother and more efficient, especially for those on business trips or who simply value convenience and flexibility.
So, are you ready to unlock the secrets to a more relaxed and productive travel experience with Southwest's Business Select? Let's dive in!
Understanding Southwest's Fare Structure
Before we get into Business Select, it's helpful to understand Southwest's general fare structure. They offer several fare types, each with varying levels of flexibility and benefits:
Basic: The most restrictive and typically cheapest option. Limited flexibility for changes and cancellations, and lower Rapid Rewards points earning.
Wanna Get Away Plus: Offers more flexibility than Basic, including transferable flight credits and same-day confirmed changes.
Anytime: A more flexible and usually more expensive option, offering refundable tickets and higher Rapid Rewards points earning.
Business Select: This is Southwest's top-tier fare, offering the most benefits and flexibility.
Now, let's explore how Business Select works and how you can leverage its advantages.
How Does Business Select Work On Southwest Airlines |
How Does Business Select Work on Southwest Airlines? A Step-by-Step Guide
Step 1: Discovering the Perks of Business Select
Before you even think about booking, it's crucial to understand what makes Business Select stand out. This isn't just about a fancy name; it's about a tangible set of advantages that can significantly improve your travel day.
Sub-heading: Key Benefits at a Glance
Guaranteed A1-A15 Boarding Position: This is arguably the most valuable perk. Southwest's open seating means the earlier you board, the better your seat selection. Business Select guarantees you one of the first 15 boarding positions (A1-A15), giving you prime access to window or aisle seats, and ensuring overhead bin space for your carry-on. No more rushing to check-in exactly 24 hours before your flight!
Fully Refundable Fares: Life happens, and plans change. Business Select fares are fully refundable to your original form of payment if you cancel at least 10 minutes prior to your flight's scheduled departure. This offers unparalleled peace of mind compared to other fare types that might only offer flight credits.
Higher Rapid Rewards Points Earning: For every dollar you spend on a Business Select fare, you earn a substantial 14 Rapid Rewards points. This is significantly more than other fare types, allowing you to accrue points for future free flights much faster. If you're a frequent flyer, this alone can be a game-changer.
Priority and Express Lanes (Where Available): Say goodbye to long lines! Business Select passengers often have access to dedicated Priority Lanes at check-in counters and Express Lanes at security checkpoints in select airports. This can drastically cut down your airport processing time.
Free Same-Day Change/Standby: If your plans shift on the day of travel, you can change to another flight departing the same calendar day between the same origin and destination, without additional airline charges, if space is available. If a confirmed change isn't available, you can also list for same-day standby. This offers immense flexibility for dynamic schedules.
Complimentary Premium Drink: Enjoy a free alcoholic or non-alcoholic beverage during your flight. A small but welcome perk to make your journey a little more enjoyable.
Step 2: Deciding if Business Select is Right for You
Now that you know the benefits, is it worth the extra cost? The answer depends entirely on your travel needs and priorities.
Sub-heading: Who Benefits Most from Business Select?
Business Travelers: If your company is covering the cost, or if your time is truly money, the priority boarding, flexibility, and expedited airport processes can be invaluable. Being able to guarantee a good seat for productivity (like a window seat for quiet work or an aisle for easy access) and having the ability to change plans without penalty are major advantages.
Last-Minute Bookers: If you often book flights close to departure, Business Select can be a lifesaver. The guaranteed A1-A15 boarding ensures you won't be stuck with a middle seat in the back of the plane.
Travelers Who Value Flexibility: For those who anticipate potential changes to their itinerary, the full refundability and free same-day changes are huge selling points.
Frequent Southwest Fliers aiming for A-List Status: The increased Rapid Rewards points earning can help you reach or maintain A-List or A-List Preferred status faster, unlocking even more perks.
Anyone Who Hates Middle Seats or Overhead Bin Scrambles: If a good boarding position is paramount for your comfort and convenience, Business Select delivers.
Tip: Reading on mobile? Zoom in for better comfort.
Sub-heading: When Might You Opt for a Different Fare?
Budget-Conscious Travelers: If you're looking for the absolute lowest fare and your plans are firm, a "Wanna Get Away" or "Wanna Get Away Plus" fare will likely be more economical.
Leisure Travelers with Flexible Schedules: If you don't mind potentially getting a middle seat and have no need for last-minute changes, the added cost of Business Select might not be justified.
Those with A-List/A-List Preferred Status: If you already hold elite status with Southwest, you already receive many of the benefits of Business Select, such as priority boarding and dedicated lanes. In this case, the extra cost for Business Select might not be worth it unless the refundability or higher point earning is a priority.
Step 3: Booking Your Business Select Fare
Booking a Business Select fare is straightforward, just like booking any other Southwest flight.
Sub-heading: Online Booking via Southwest.com
Visit Southwest.com: Go to the official Southwest Airlines website.
Enter Your Flight Details: Input your origin city, destination city, desired travel dates, and number of passengers.
Search for Flights: Click "Search."
Select Your Fare Type: On the flight results page, you'll see a grid displaying available flights and their corresponding fare types: Basic, Wanna Get Away Plus, Anytime, and Business Select. Simply select the column for "Business Select" for your preferred flight time.
Proceed to Checkout: Review your flight details and passenger information. Complete the booking process by entering your payment details. Ensure your Rapid Rewards number is included to earn the maximum points.
Sub-heading: Booking via the Southwest Mobile App
The process is virtually identical on the Southwest mobile app, offering a convenient way to book on the go.
Sub-heading: Booking via Phone or Travel Agent
You can also book Business Select fares by calling Southwest Airlines reservations directly or through a travel agent. This can be helpful if you have complex travel needs or prefer personalized assistance.
Step 4: The Check-in Process with Business Select
One of the beautiful aspects of Business Select is how it simplifies the check-in process for a desirable boarding position.
Sub-heading: Automatic Boarding Position Assignment
Unlike other fares where you need to check in exactly 24 hours before your flight to get the best boarding position, Business Select passengers are automatically assigned an A1-A15 boarding position 36 hours prior to departure. This means you don't have to set an alarm or race to your computer.
You still need to "check in" within 24 hours of your flight to retrieve your boarding pass. This is a simple process online or via the app, and your A1-A15 position will already be secured.
Reminder: Reading twice often makes things clearer.
Sub-heading: How to Retrieve Your Boarding Pass
Online Check-in: Within 24 hours of your flight, go to Southwest.com or use the Southwest app.
Enter Information: Input your confirmation number, first name, and last name.
Retrieve Boarding Pass: Your boarding pass, displaying your A1-A15 position, will be available to print or save to your mobile device.
Step 5: Navigating the Airport with Business Select Benefits
Your Business Select perks really shine at the airport, making the pre-flight experience much smoother.
Sub-heading: Expedited Airport Access
Priority Lanes: At select airports, look for "Priority Lane" signage at Southwest check-in counters. These dedicated lanes are typically shorter, allowing you to bypass longer queues if you need to check bags or speak with an agent.
Express Lanes: Similarly, many airports offer "Express Lanes" at security checkpoints for Business Select passengers (and A-List/A-List Preferred members). Always look for signage indicating these lanes, as they can save you significant time in security.
Note: If you have TSA PreCheck or CLEAR, those will often be even faster than the Express Lanes, but it's good to have this as an alternative.
Sub-heading: Boarding the Aircraft
A1-A15 Boarding Group: When boarding begins, listen for your boarding group call. As a Business Select passenger, you'll be in the A group, specifically positions A1-A15.
Open Seating Advantage: Proceed to your designated boarding spot (marked by poles in the boarding area) and board the aircraft. With an A1-A15 position, you'll have first pick of almost any available seat on the plane, whether you prefer a window, aisle, or even a coveted exit row. You'll also have plenty of space in the overhead bins.
Step 6: Enjoying Your Flight with Business Select
The benefits continue even after you've settled into your seat.
Sub-heading: Complimentary Premium Drink
Upon boarding, or once the flight is airborne, the flight attendant will offer a complimentary premium drink. Your boarding pass will often have a drink coupon printed on it, or you can simply mention you're a Business Select passenger. This is a nice touch for a more relaxed journey.
Sub-heading: In-Flight Connectivity (if applicable)
While not exclusive to Business Select, Southwest offers Wi-Fi on most aircraft. Business Select fares do not include free Wi-Fi, though A-List Preferred members do get complimentary Wi-Fi. However, you can easily purchase Wi-Fi access if you need to stay connected for work or entertainment.
Step 7: Post-Flight Benefits and Rapid Rewards Earnings
Tip: Revisit this page tomorrow to reinforce memory.
The advantages of Business Select extend beyond the flight itself, particularly concerning your Rapid Rewards points.
Sub-heading: Earning and Redeeming Rapid Rewards Points
Your 14 points per dollar earned on Business Select fares will automatically be credited to your Rapid Rewards account after your flight. These points contribute to earning award flights and can help you achieve or maintain elite status.
Remember that Rapid Rewards points can be redeemed for future Southwest flights, and the value of your points can vary.
Sub-heading: Managing Flight Credits (if applicable)
If you had to cancel a Business Select flight and opted for a flight credit (instead of a refund to original payment), remember that these credits are generally transferable and have an expiration of 12 months from the original ticketing date.
10 Related FAQ Questions:
How to: Book Business Select on Southwest Airlines?
You can book Business Select fares directly on Southwest.com, through the Southwest mobile app, or by calling Southwest Airlines reservations. During the booking process, simply select the "Business Select" fare type for your desired flight.
How to: Get a Refund for a Southwest Business Select Ticket?
Business Select fares are fully refundable. If you cancel your reservation at least 10 minutes prior to the flight's scheduled departure, you are eligible to receive 100% of your ticket value as a refund to your original form of payment.
How to: Get Priority Boarding with Southwest Business Select?
Southwest Business Select automatically assigns you a guaranteed A1-A15 boarding position, which is the earliest boarding group. You don't need to do anything extra; this position is reserved for you.
How to: Check In for a Southwest Business Select Flight?
QuickTip: Every section builds on the last.
While your A1-A15 boarding position is automatically assigned 36 hours before departure, you still need to check in within 24 hours of your flight (online or via the app) to retrieve your boarding pass.
How to: Utilize Priority Lanes at the Airport with Business Select?
At select airports, look for "Priority Lane" signage at Southwest check-in counters and "Express Lane" signage at security checkpoints. Present your Business Select boarding pass to gain access to these expedited lines.
How to: Get a Free Drink on a Southwest Business Select Flight?
Simply ask your flight attendant for a complimentary premium drink during the flight. Your boarding pass might have a drink coupon printed on it, or you can identify yourself as a Business Select passenger.
How to: Change a Southwest Business Select Flight on the Same Day?
On the day of travel, you can change to another flight departing the same calendar day between the same origin and destination without additional airline charges, if space is available. You can do this via the Southwest app, mobile web, or by speaking to a Southwest Customer Service Agent at the airport.
How to: Earn Rapid Rewards Points with Southwest Business Select?
Business Select fares earn 14 Rapid Rewards points per dollar spent on the base fare. These points are automatically credited to your Rapid Rewards account after your flight.
How to: Tell if Business Select is Worth the Extra Cost?
Business Select is generally worth the extra cost if you value priority boarding (A1-A15), full refundability, the flexibility of same-day changes, expedited airport processing, and accelerated Rapid Rewards point earning. It's especially beneficial for business travelers or those with unpredictable schedules.
How to: Differentiate Southwest Business Select from Traditional Business Class?
Unlike traditional business class on other airlines that offers larger seats, more legroom, or separate cabins, Southwest Business Select is a fare type that provides priority benefits (like early boarding and flexibility) within Southwest's standard open-seating cabin. There are no physical differences in the seats themselves.