How To Close 401k Account Fidelity

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You've made a big decision about your retirement savings, and now it's time to take action! Closing your 401(k) account with Fidelity might seem like a daunting task, but with the right guidance, it can be a smooth process. Let's walk through it together, step by step.

Navigating the Path to Closing Your Fidelity 401(k) Account

Closing a 401(k) account isn't as simple as closing a checking account. There are important considerations regarding taxes, penalties, and what you'll do with the funds. This comprehensive guide will illuminate the path, ensuring you make informed decisions every step of the way.

How To Close 401k Account Fidelity
How To Close 401k Account Fidelity

Step 1: Understand Your "Why" and Your Options

Before you even think about picking up the phone or logging in, ask yourself: Why do I want to close my 401(k) with Fidelity? The reason behind your decision will heavily influence the best course of action. Are you:

  • Changing Jobs? This is a common scenario, and typically, you have several excellent options that don't involve "closing" the account entirely.

  • Retiring? Congratulations! Your options will focus on distribution strategies.

  • Needing Funds for an Emergency? This is a more complex situation and often involves significant tax implications and penalties.

  • Consolidating Accounts? Rolling over to an IRA or new employer's plan is usually the most financially savvy move.

Sub-heading: The Big Three Options (Beyond Just "Closing")

Most often, "closing" a 401(k) implies one of these actions:

  1. Rolling Over to a New Employer's 401(k): If your new employer offers a 401(k) plan and you like its features (low fees, good investment options), consolidating your old 401(k) into your new one can simplify your retirement planning.

  2. Rolling Over to an Individual Retirement Account (IRA): This is a very popular option, offering greater control and a wider array of investment choices. You can open a Traditional IRA or a Roth IRA, depending on your tax situation and preferences.

  3. Taking a Cash Distribution (Cashing Out): This is generally the least recommended option, especially if you're under 59½, due to significant tax consequences and potential penalties. You'll likely face ordinary income taxes on the entire amount and a 10% early withdrawal penalty (unless an exception applies).

Step 2: Gather Your Fidelity 401(k) Account Information

Once you've decided on your general approach, the next practical step is to get all your ducks in a row. Having this information handy will make your interactions with Fidelity much smoother.

  • Account Number: This is crucial for identifying your specific 401(k) plan.

  • Employer Plan Name: Your 401(k) is an employer-sponsored plan, so knowing the name of your former employer's plan helps.

  • Your Personal Information: Be ready to verify your identity with your Social Security number, date of birth, and current address.

  • Beneficiary Information: If you're consolidating or rolling over, ensure your beneficiary designations are up-to-date.

It's a good idea to have recent account statements as they contain much of this information.

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Step 3: Contact Fidelity (The Direct Approach)

This is where the actual process of initiating the closure or transfer begins. Fidelity's customer service is equipped to guide you through your options.

  • Via Phone: This is often the most direct and efficient method.

    • For 401(k) or employer-sponsored account participants, call 1-800-835-5097. Their hours are typically Monday-Friday, 8:30 a.m. – 8:30 p.m. ET.

    • For general Fidelity inquiries, you can call 1-800-FIDELITY (343-3548), available 24/7.

  • Through Fidelity NetBenefits® Online Portal: Log in to your Fidelity NetBenefits account. While you might not be able to "close" the account with a single click, you can often initiate transfers or access forms. Look for sections related to "Withdrawals," "Rollovers," or "Distributions."

  • In Person (If Available): If you have a Fidelity Investor Center near you, visiting in person can provide a more personalized experience, allowing you to speak directly with a representative.

Sub-heading: What to Discuss During Your Call

When you connect with a Fidelity representative, be clear about your intentions.

  • State your purpose: "I'm looking to close my 401(k) account with Fidelity and understand my options."

  • Confirm your identity: The representative will ask for your personal information to verify you are the account holder.

  • Discuss your chosen option: Whether it's a rollover, a direct distribution, or something else, clearly state what you intend to do.

  • Inquire about specific forms: There will likely be forms to complete, such as a "Distribution Request Form" or a "Rollover Form."

  • Understand tax implications: Crucially, ask about any taxes or penalties associated with your chosen action. While Fidelity cannot provide tax advice, they can inform you about withholding requirements.

  • Ask about timelines: Get an estimate of how long the process will take.

Step 4: Completing Necessary Paperwork

After your conversation with Fidelity, you'll likely need to complete and submit specific forms.

  • Review Forms Carefully: Read all instructions thoroughly. Missteps can lead to delays or incorrect processing.

  • Provide Accurate Information: Double-check all personal details, account numbers, and distribution instructions.

  • Sign and Date: Ensure all required signatures are present and dated correctly.

  • Attach Supporting Documentation: Depending on your request (e.g., hardship withdrawal), you may need to provide additional documents.

For rollovers, your new custodian (the IRA provider or new employer's 401(k) administrator) might also have forms for you to complete.

Step 5: Executing the Rollover or Distribution

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This is the phase where the funds are actually moved or disbursed.

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Sub-heading: Direct Rollover (Recommended for Transfers)

  • Direct Transfer: In a direct rollover, Fidelity sends the funds directly to your new IRA or employer's 401(k) provider. This is the most advantageous method as it avoids any mandatory 20% federal tax withholding and the 60-day rollover rule.

  • Check by Mail: Fidelity might send a check payable to your new IRA custodian or employer's 401(k) plan "FBO [Your Name]". You then forward this check to the new institution. Ensure you deposit it promptly!

Sub-heading: Indirect Rollover (Use with Caution)

  • Check to You: In an indirect rollover, Fidelity sends a check directly to you. They are required to withhold 20% for federal taxes. You then have 60 days from the date you receive the check to deposit the full amount (including the 20% withheld, which you'd have to cover out of pocket) into your new retirement account. If you fail to deposit the full amount within 60 days, the withheld portion (and any earnings) will be considered a taxable distribution and subject to the 10% early withdrawal penalty if you're under 59½. You would then get the 20% back when you file your tax return.

Sub-heading: Cash Distribution (The Last Resort)

  • If you're taking a cash distribution, Fidelity will typically send you a check or direct deposit the funds into your bank account, minus any applicable taxes and penalties. Be prepared for a significant reduction in the amount you receive.

Step 6: Confirmation and Follow-Up

Once the transaction is initiated, it's essential to follow up to ensure everything is processed correctly.

  • Confirm Receipt: If you rolled over funds, confirm with your new IRA provider or employer's 401(k) administrator that the funds have been received and properly invested.

  • Check Fidelity Account: Monitor your Fidelity 401(k) account online to see if the balance has been zeroed out.

  • Request Confirmation Letter: You can request a confirmation letter from Fidelity stating that your 401(k) account has been closed and the funds have been distributed as per your instructions.

  • Keep Records: Maintain thorough records of all communications, forms, and confirmations related to your 401(k) closure. This includes dates, names of representatives you spoke with, and any reference numbers.

The entire closing process can take anywhere from a few business days for a direct rollover to several weeks, especially if mail is involved or there are complexities with the plan.


Frequently Asked Questions

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How to transfer my Fidelity 401(k) to an IRA?

To transfer your Fidelity 401(k) to an IRA, you'll initiate a direct rollover. First, open an IRA with your chosen financial institution. Then, contact Fidelity to request a direct rollover, providing them with the details of your new IRA. Fidelity will send the funds directly to your new IRA custodian.

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How to avoid penalties when closing my Fidelity 401(k)?

To avoid penalties, the best approach is to perform a direct rollover of your 401(k) funds to another qualified retirement account (like an IRA or a new employer's 401(k)). Withdrawals before age 59½ that are not rollovers or qualified exceptions generally incur a 10% early withdrawal penalty in addition to ordinary income taxes.

How to know if my 401(k) is eligible for a rollover from Fidelity?

Most 401(k) accounts are eligible for rollover once you leave your employer. Contact Fidelity or your former employer's HR department to confirm your specific plan's rules and vesting schedule. Generally, after you separate from service, your vested balance becomes eligible for distribution or rollover.

How to find my Fidelity 401(k) account number?

You can typically find your Fidelity 401(k) account number on your quarterly or annual statements. If you have online access to Fidelity NetBenefits, your account number should be visible after logging in. Alternatively, you can call Fidelity customer service, and they can help you locate it after verifying your identity.

How to take a hardship withdrawal from my Fidelity 401(k)?

Taking a hardship withdrawal from your Fidelity 401(k) requires demonstrating an "immediate and heavy financial need" as defined by IRS rules (e.g., medical expenses, preventing eviction/foreclosure, funeral expenses). Contact Fidelity to understand your plan's specific requirements, documentation needed, and the application process. Be aware that these withdrawals are generally taxable and may incur a 10% penalty if you're under 59½.

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How to know the tax implications of closing my Fidelity 401(k)?

The tax implications depend on your chosen distribution method. Direct rollovers are generally tax-free. Cashing out a traditional 401(k) before 59½ will result in ordinary income taxes on the entire amount and a 10% early withdrawal penalty, unless an exception applies. For a Roth 401(k), qualified distributions are tax-free, but non-qualified distributions may be subject to taxes on earnings and penalties. Always consult a tax professional for personalized advice.

How to determine if a rollover to an IRA or a new 401(k) is better for me?

The best option depends on your individual circumstances. An IRA generally offers more investment choices and flexibility. A new 401(k) can be simpler if you prefer fewer accounts, and it might offer strong investment options or lower fees. Consider factors like plan fees, investment options, administrative ease, and your personal financial goals.

How long does it take to close a 401(k) account with Fidelity?

The time it takes to close a 401(k) account with Fidelity can vary. A direct rollover can often be completed within 1-3 business days once all paperwork is received and processed. If a check is mailed, it could take 5-6 business days. The entire process, from initial contact to final confirmation, might take a few weeks depending on your responsiveness and any complexities.

How to contact Fidelity customer service for 401(k) accounts?

For 401(k) or employer-sponsored account participants, you can call Fidelity directly at 1-800-835-5097. Their representatives are available Monday-Friday, 8:30 a.m. – 8:30 p.m. ET. You can also typically access information and potentially initiate requests through the Fidelity NetBenefits online portal.

How to ensure my funds are properly invested after a rollover from Fidelity?

After rolling over your funds to a new IRA or employer 401(k), it's crucial to ensure they are properly invested according to your financial goals and risk tolerance. Do not leave the funds in a default money market account. Log into your new account, review the investment options, and allocate your funds to appropriate investments (e.g., mutual funds, ETFs, stocks) that align with your retirement strategy.

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