Do you love streaming your favorite shows and movies? What if I told you there's a way to get Netflix without paying an extra dime each month, simply by being a T-Mobile customer? It's not a secret, but it is a fantastic perk many people don't fully utilize. This comprehensive guide will walk you through everything you need to know about getting "Netflix On Us" with T-Mobile, from eligibility to activation and beyond!
The Ultimate Guide: How to Get "Netflix On Us" with T-Mobile
T-Mobile offers eligible customers a complimentary Netflix subscription through their "Netflix On Us" program. This is a significant value add, especially with streaming costs on the rise. While the exact Netflix plan included may vary depending on your T-Mobile plan, it's typically the Netflix Standard with Ads plan. Let's dive into the steps to unlock this awesome benefit.
Step 1: Are You Eligible for "Netflix On Us"? Let's Find Out!
This is the most crucial first step. Not all T-Mobile plans automatically qualify for "Netflix On Us." T-Mobile regularly updates its plan offerings, so it's essential to check the latest eligibility requirements.
What T-Mobile Plans Typically Qualify?
Go5G™ or Magenta® Plans: Generally, if you have two or more voice lines on any Go5G™ or Magenta® plan, you're likely eligible for Netflix Standard with Ads.
Premium Go5G Plans: Plans like Go5G Next, Go5G Plus™, Experience More, and Experience Beyond plans often include Netflix Standard with Ads, even with a single qualifying line.
Military, 55+, and First Responder Plans: Specific versions of these plans, particularly the higher-tier ones, may also include "Netflix On Us."
How to confirm your eligibility:
Check Your My T-Mobile Account: The easiest and most accurate way is to log into your My T-Mobile account online or via the T-Mobile app. Your plan details will clearly indicate if "Netflix On Us" is a feature.
Contact T-Mobile Customer Service: If you're unsure or have a more complex plan, don't hesitate to call T-Mobile customer support (dial 611 from your T-Mobile phone) or visit a T-Mobile store. They can confirm your eligibility and explain any potential plan upgrades required.
Important Note: The "Netflix On Us" benefit typically covers the Netflix Standard with Ads plan. If you prefer a higher-tier Netflix plan (like Standard without ads or Premium with 4K), you can often upgrade and pay the difference directly through your T-Mobile bill.
Step 2: Activating Your "Netflix On Us" Benefit
Once you've confirmed your eligibility, it's time to activate your Netflix subscription. The process is straightforward and can be done online or through the T-Mobile app.
Sub-step 2.1: Logging In to Your T-Mobile Account
Via Web Browser: Go to the official T-Mobile website (
www.t-mobile.com Via T-Mobile App: Open the T-Mobile app on your smartphone or tablet and log in.
Sub-step 2.2: Navigating to the Add-Ons Section
Once logged in, look for the "Account" section or a similar tab.
Within "Account," you'll typically find an option for "Add-Ons," "Manage Add-ons," or "Services" next to the Primary Account Holder's line. Click on this.
Sub-step 2.3: Selecting and Activating the Netflix Add-On
In the "Manage Data & Add-Ons" or "Services" section, scroll through the available add-ons.
You should see an option for "Netflix On Us" or a similar Netflix-related add-on. Select your desired Netflix add-on.
Follow the prompts to confirm your selection and agree to the terms and conditions.
Sub-step 2.4: Linking Your Netflix Account (New or Existing)
After selecting the Netflix add-on, T-Mobile will redirect you to the Netflix website.
If you have an existing Netflix account: Enter your existing Netflix email address and password to link it to your T-Mobile account. Netflix will recognize that T-Mobile is now paying for your subscription.
If you are a new Netflix user: You will be prompted to create a new Netflix account. Follow the on-screen instructions to set up your account, and it will automatically be linked to your T-Mobile plan.
Pro Tip: If you have an existing Netflix account and link it, it might take 1-2 bill cycles for T-Mobile to fully take over the billing. During this transition, Netflix might still charge your original payment method. Don't worry; any overpayment should be credited back.
Step 3: Enjoying Your Free Netflix!
Congratulations! Your Netflix "On Us" benefit should now be active. You can start streaming immediately.
Sub-step 3.1: Download the Netflix App (if you haven't already)
For smartphones and tablets: Download the Netflix app from your device's app store (Google Play Store for Android, Apple App Store for iOS).
For smart TVs and streaming devices: The Netflix app is usually pre-installed or easily downloadable from their respective app stores.
Sub-step 3.2: Log In and Start Streaming
Open the Netflix app or visit netflix.com.
Log in with the Netflix account credentials you linked in Step 2.4.
Voila! You now have access to Netflix's vast library of movies, TV shows, and games.
Step 4: Managing Your Netflix "On Us" Subscription
You still have control over your Netflix account, even though T-Mobile is covering the cost.
Sub-step 4.1: Upgrading Your Netflix Plan
If you wish to upgrade from the Netflix Standard with Ads plan (e.g., to ad-free Standard or Premium), you can do so directly through your Netflix account settings at
netflix.com/account The difference in price will be added to your monthly T-Mobile bill.
Sub-step 4.2: Checking Your "Netflix On Us" Status
You can always check the status of your "Netflix On Us" benefit by logging into your My T-Mobile account online or via the T-Mobile app.
Go to the "Add-Ons" or "Services" section, and it will show your active Netflix benefit.
Sub-step 4.3: What Happens If You Change or Cancel Your T-Mobile Plan?
Be aware: If you change to an ineligible T-Mobile plan or cancel your T-Mobile service, your "Netflix On Us" benefit will likely be terminated.
If you linked an existing Netflix account, Netflix will automatically resume charging your existing payment method on file. If you created a new account, it might simply cancel or prompt you to add a payment method.
Frequently Asked Questions (FAQs)
Here are 10 common questions about T-Mobile's "Netflix On Us" program:
How to Check if My T-Mobile Plan Includes Free Netflix?
Log into your My T-Mobile account (web or app), go to "Account," then "Add-ons" or "Services." If "Netflix On Us" is listed as an included feature, your plan qualifies.
How to Activate Netflix if I Already Have a Netflix Account?
During the activation process on the T-Mobile website or app, when redirected to Netflix, simply sign in with your existing Netflix account credentials. T-Mobile will then take over the billing.
How to Upgrade My Netflix Plan Beyond the Included Tier?
Go to
How to Downgrade My Netflix Plan Back to the Included Tier?
You can generally downgrade your Netflix plan at
How to Troubleshoot Netflix Not Working After Activation?
First, ensure you've completed all activation steps and linked your account. If issues persist, try logging out and back into Netflix, checking your internet connection, or contacting T-Mobile support to confirm the benefit is active on their end.
How to Get Netflix if I Only Have One Line on T-Mobile?
Typically, you'll need two or more qualifying voice lines on most Go5G™ or Magenta® plans. However, premium plans like Go5G Next, Go5G Plus™, Experience More, or Experience Beyond often include it with a single line. Check your specific plan details.
How to Know Which Netflix Plan T-Mobile Includes?
T-Mobile generally includes the Netflix Standard with Ads plan as part of the "Netflix On Us" benefit. Check your T-Mobile account or the T-Mobile Netflix support page for the most current details.
How to Cancel My Netflix Subscription if T-Mobile is Paying?
If you want to discontinue Netflix entirely, you can cancel your Netflix membership directly through
How to Link a New Netflix Account to T-Mobile?
When activating the "Netflix On Us" add-on through T-Mobile, you'll be given the option to create a new Netflix account, which will then be automatically linked and paid for by T-Mobile.
How to Use Netflix "On Us" While Traveling Internationally?
Netflix streaming works internationally as long as you have an internet connection. However, content availability may vary by region due to licensing agreements. Your T-Mobile plan's international data capabilities will determine if you incur data charges while streaming.
