Do you and a family member or housemate both have Kroger Plus Cards and wish you could combine your savings, fuel points, and digital coupons? You're in luck! Kroger does offer a way to link household accounts, allowing you to maximize your benefits and make your grocery shopping even more rewarding. It's a fantastic way to ensure everyone in the household contributes to the same pool of savings.
Let's dive into how you can link two Kroger Plus Cards and unlock a world of combined benefits.
The Power of a Linked Kroger Plus Account: Why Bother?
Before we get into the "how-to," let's quickly discuss why linking your Kroger Plus cards is a smart move. Imagine a household where two individuals each have a card. Without linking, their spending, digital coupons, and fuel points are all separate. This means:
Missed savings opportunities: If one person clips a digital coupon for an item the other person buys, that coupon won't apply to the second person's purchase.
Slower fuel point accumulation: It takes longer to reach those valuable fuel discounts if only one person's purchases are counting towards them.
Fragmented rewards: Overall, your household isn't maximizing its earning potential.
By linking your cards, you create a single "household" account. This means:
Shared Digital Coupons: Any digital coupons clipped by anyone in the linked household can be redeemed by anyone in that household. No more accidental double-clipping or missing out!
Combined Fuel Points: Every purchase made by a linked card contributes to the same fuel point balance, helping you reach those significant gas savings much faster.
Unified Rewards: All your spending contributes to a single reward pool, making it easier to earn and redeem various Kroger benefits.
Now that you understand the benefits, let's get to the practical steps!
Step 1: The Crucial First Contact – Engaging Kroger Customer Service
Alright, let's get this party started! The very first and most important step in linking two Kroger Plus Cards is to contact Kroger Customer Service directly. This isn't something you can typically do online through your account settings or at the customer service desk in a store.
Don't go hunting for a "link accounts" button on the website; it doesn't exist for this specific purpose. Kroger prefers to handle household linking requests directly to ensure accuracy and address any specific situations.
Sub-heading: How to Reach Them
You have a couple of primary options for contacting Kroger Customer Service:
By Phone (Recommended): This is often the quickest and most efficient way to get your accounts linked. Have your Kroger Plus card numbers (or the phone numbers associated with them) ready.
Call 1-800-576-4377 (Kroger's main customer service line).
Be prepared to explain that you wish to link two household Shopper's Card accounts.
Through their "Contact Us" form (Online): While calling is preferred for immediate action, you can also use their online contact form if you prefer written communication or if it's outside of their phone support hours.
Visit the Kroger website and navigate to their "Contact Us" or "Help Center" section.
Look for a form to submit a question or request.
Clearly state your intention to link two Kroger Plus cards for a household account. Provide both card numbers (or associated phone numbers) and the full names and addresses of both account holders.
Step 2: Providing Necessary Information for Verification
Once you're in touch with a Kroger representative, they will need some information to verify your identity and the eligibility of the accounts for linking.
Sub-heading: What Information You'll Need to Provide
To make the process smooth, have the following details ready for both Kroger Plus cardholders:
Full Names: The names as they appear on each Kroger Plus account.
Kroger Plus Card Numbers: These are typically found on the back of your physical card. If you use an alternate ID (like a phone number), have that readily available.
Associated Phone Numbers: If you don't have the physical card number, the phone number linked to the account can be used.
Email Addresses: The email addresses associated with each online Kroger account (if applicable).
Shared Address: This is a critical requirement. Kroger's policy for household linking states that shoppers must share the same address and purchase items for that household. Be prepared to confirm that both individuals reside at the same address.
Confirmation of Intent: Clearly state that you want to link the accounts to combine fuel points, digital coupons, and rewards.
The representative may ask you to confirm details like your date of birth or a previous purchase to further verify your identity.
Step 3: Confirmation and Processing
After you provide all the necessary information, the Kroger representative will process your request.
Sub-heading: What to Expect Next
Immediate Confirmation (Phone): If you're on the phone, the representative should be able to confirm almost immediately whether the accounts have been successfully linked. They might even be able to tell you the combined fuel point balance.
Email Confirmation (Online/Follow-up): If you used the online contact form or if the phone representative needs to escalate the request, you might receive an email confirmation within a few business days.
Testing the Link: To verify, after a short period (perhaps an hour or so, or after you receive confirmation), one person can clip a new digital coupon on their online account. Then, the other person can check their online account to see if that coupon appears there. Similarly, after a purchase, check if the fuel points have accumulated on the combined balance.
Keep in mind that linking may not be instantaneous, especially if there are any discrepancies in your account information. Be patient and follow up if you don't see the changes within a reasonable timeframe (e.g., 2-3 business days).
Step 4: Enjoying Your Combined Kroger Benefits!
Congratulations! Once your Kroger Plus cards are linked, you're ready to enjoy the amplified benefits.
Sub-heading: Tips for Maximizing Your Linked Account
Always Use Your Card/Alternate ID: Ensure that every time anyone in your household shops at Kroger, they swipe their linked Kroger Plus card or enter their associated alternate ID (phone number) at checkout. This is essential for all purchases to count towards your combined benefits.
Communicate About Digital Coupons: While coupons are shared, it's still a good idea to communicate with your household members about which coupons have been clipped or are being targeted for specific purchases. This avoids confusion and ensures you make the most of your savings.
Monitor Your Fuel Points: Keep an eye on your combined fuel point balance through your online Kroger account or the Kroger app. This will help you plan your fuel redemptions and save big at the pump.
Take Advantage of Personalized Offers: Kroger often sends personalized offers based on your household's shopping habits. With linked accounts, these offers will be more comprehensive and tailored to your collective purchases.
Linking your Kroger Plus cards is a straightforward process that offers significant rewards for households. By following these steps, you'll be well on your way to maximizing your savings and enjoying a more efficient shopping experience!
10 Related FAQ Questions
How to check if my Kroger Plus cards are already linked?
You can check if your Kroger Plus cards are linked by contacting Kroger Customer Service at 1-800-576-4377 or by logging into your online Kroger account and seeing if shared digital coupons and a combined fuel point balance are visible for both individuals.
How to link a new Kroger Plus card to an existing household account?
To link a new Kroger Plus card to an existing household account, you will need to contact Kroger Customer Service by phone (1-800-576-4377) and provide them with the new card's details along with the existing household account's information for verification.
How to unlink Kroger Plus cards if household members no longer reside together?
To unlink Kroger Plus cards, you must contact Kroger Customer Service at 1-800-576-4377 and request to have the accounts separated. They will likely ask for verification information for both individuals.
How to find my Kroger Plus card number if I only use my phone number?
If you only use your phone number, you can find your Kroger Plus card number by calling Kroger Customer Service at 1-800-576-4377 and requesting it. You may also find it in your online Kroger account under your profile or account settings.
How to see combined fuel points on linked Kroger Plus cards?
Once your Kroger Plus cards are linked, you can see your combined fuel points by logging into either of the linked online Kroger accounts or through the Kroger mobile app. The fuel points displayed will reflect the accumulated total for the household.
How to ensure all household purchases contribute to linked Kroger Plus cards?
To ensure all household purchases contribute to linked Kroger Plus cards, every time anyone in the household shops, they must swipe their physical Kroger Plus card or provide the alternate ID (usually a phone number) associated with the linked account at checkout.
How to resolve issues with linking two Kroger Plus cards?
If you encounter issues linking two Kroger Plus cards, the best course of action is to call Kroger Customer Service at 1-800-576-4377. Explain the problem, and they will guide you through troubleshooting or escalate the issue as needed.
How to get a new Kroger Plus card for a household member?
A new Kroger Plus card can be obtained at the customer service desk of any Kroger store. Once acquired, you can then follow the steps to link it to your existing household account by contacting Kroger Customer Service.
How to maximize savings with linked Kroger Plus cards?
Maximize savings with linked Kroger Plus cards by actively clipping digital coupons from both household members' perspectives (as they will be shared), consistently using the card or alternate ID at checkout, and tracking combined fuel points to redeem for significant gas discounts.
How to update personal information for linked Kroger Plus cards?
You can update personal information (like address or phone number) for linked Kroger Plus cards by logging into your online Kroger account and navigating to your profile or account settings, or by contacting Kroger Customer Service for assistance.
