In a world increasingly dominated by digital transactions, the humble paper check still holds a significant place for many. Whether it's for paying rent, sending a gift to a loved one, or handling a business expense, knowing how to order new checks is a fundamental banking skill. If you're a Chase Bank customer and wondering how to get those new checks in your hand, you've come to the right place!
This comprehensive guide will walk you through the entire process, step by step, ensuring you can order your Chase checks with ease and confidence.
Ready to replenish your check supply? Let's dive in!
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| How To Order Checks Through Chase Bank |
Step 1: Decide Your Ordering Method - Online, Phone, or In-Person?
Before we begin the actual ordering process, let's explore the convenient options Chase Bank offers for ordering checks. Each method has its own advantages, so choose the one that best suits your comfort level and immediate needs.
Option 1: Ordering Online (The Most Popular Choice)
This is often the quickest and most convenient way to order checks. You can do it from the comfort of your home, 24/7. It's especially good for reorders when your information hasn't changed much.
Option 2: Ordering by Phone (For Personalized Assistance)
If you prefer speaking to a representative, have specific questions, or need to make more complex changes to your check order (like a name change), ordering by phone is a great alternative.
Option 3: Ordering In-Person at a Chase Branch (For Immediate Needs or New Accounts)
Visiting a branch is ideal if you need a few temporary checks immediately, or if you're ordering checks for the very first time for a new account and want to ensure all details are correct with a banker's assistance. You can often get "counter checks" (a few checks printed on the spot) at a branch for a small fee.
Now that you've considered your options, let's proceed with the most common method: ordering checks online.
QuickTip: Treat each section as a mini-guide.
Step 2: Accessing Your Chase Online Banking Account
To order checks online, you'll need to be signed up for Chase Online Banking. If you haven't already, it's a simple process to enroll.
Sub-heading: Logging In Securely
Open your web browser: Go to the official Chase Bank website:
www.chase.com.Locate the "Sign In" button: This is usually prominently displayed in the top right corner of the homepage. Click on it.
Enter your User ID and Password: Carefully input your Chase Online User ID and the corresponding password.
Complete any security verification: Chase may require additional verification steps, such as a one-time passcode sent to your phone or email, or answering security questions. This is for your protection.
Pro Tip: Always ensure you are on the official Chase website by checking the URL in your browser. Look for the padlock icon next to the URL, indicating a secure connection.
Step 3: Navigating to the Check Order Section
Once you're successfully logged into your Chase Online account, you'll need to find the section dedicated to ordering checks. The exact wording might vary slightly, but here's a general guide:
Sub-heading: Finding the "Order Checks" Link
Look for "Customer Center" or "Account Services": On your account dashboard, scan for tabs or links that say "Customer Center," "Account Services," "Manage Accounts," or something similar.
Find "Order Checkbooks or Deposit Slips": Within the "Customer Center" or "Account Services" section, you should see an option like "Order checkbooks or deposit slips" or simply "Order and view checks." Click on this link.
Note: If you're on the Chase Mobile® app, you might be redirected to the full website for ordering checks. Some users report that while you can initiate the process on the app, you'll often need to complete it on the desktop website by using the "request desktop website" feature in your mobile browser.
Step 4: Customizing Your Check Order
This is where you get to personalize your new checks! Chase partners with a check printing company, often Deluxe, to fulfill these orders.
Sub-heading: Verifying Your Information and Choosing Your Design
Verify Account Information: The system will typically pre-populate your checking account details. Carefully review the account number, routing number, and your name and address. If anything is incorrect, there will usually be an option to update it.
Address Changes: If your address has changed, you can often update it during the check ordering process. However, it's highly recommended to also formally update your mailing address with Chase through their dedicated "Update Profile" or "Contact Information" section on
chase.com/Update Name Changes: For name changes (e.g., after marriage), you might need to contact a Chase representative directly by phone or in person to verify your identity before ordering checks with your new name.
Select Check Design: You'll be presented with a variety of check designs, from basic to more elaborate. Browse through the options and pick one that suits your style. Keep in mind that some premium designs may cost more.
Choose Quantity and Features:
Quantity: Decide how many boxes of checks you need. Ordering in bulk can sometimes save you money per check.
Duplicate Checks: You'll likely have the option for "duplicate checks," which provide a carbonless copy of each check you write. This is extremely useful for record-keeping.
Personalization Options: You might be able to add a custom message or a symbol. Business accounts often have options to include a company logo.
Confirm Starting Check Number: The system will usually suggest the next sequential check number based on your previous order. Always confirm this is correct to avoid any numbering issues.
QuickTip: Skip distractions — focus on the words.
Step 5: Reviewing Your Order and Finalizing Payment
This is the crucial step to ensure everything is perfect before you submit your order.
Sub-heading: Double-Checking Details and Payment
Review the Order Summary: A detailed summary of your order will be displayed, including:
Check design chosen
Quantity of checks
Your name and address as they will appear on the checks
Your account and routing numbers
The starting check number
Total cost, including any taxes or shipping fees
Check for Discounts: Chase or its check provider might offer discounts based on your account type (e.g., Chase Sapphire Checking customers often receive free standard checks) or current promotions. Ensure any applicable discounts are applied.
Select Shipping Method: You'll typically have options for standard delivery (which can take 10-14 business days) or expedited shipping for an additional fee if you need your checks sooner.
Authorize Payment: The cost of the checks will usually be debited directly from your Chase checking account. You'll need to authorize this payment.
Submit Your Order: Once you've meticulously reviewed all the details and are satisfied, click the "Submit Order" or "Place Order" button.
Sub-heading: Confirmation and Tracking
You should receive an order confirmation page immediately after submission, which will include an order number.
An email confirmation will also be sent to the email address on file with your Chase account.
You can often check the status of your order by logging back into your Chase Online account and navigating to the "My Orders" or "Order History" section within the check ordering portal.
Step 6: What to Expect After Ordering
Once your order is placed, it's a waiting game.
Sub-heading: Delivery and Secure Handling
Delivery Time: Standard delivery for checks typically takes 10-14 business days. If you opted for expedited shipping, they will arrive sooner. Keep in mind that checks often ship in a flat, discreet envelope, not a large box.
Security: When your checks arrive, ensure the package appears untampered with. Store your new checks in a secure location as soon as you receive them.
Verify Accuracy: Before using your new checks, double-check that all the printed information (your name, address, account number, routing number, and starting check number) is accurate. If there are any errors, contact Chase customer service immediately.
Need Checks Right Away or Prefer to Call?
Ordering Checks by Phone:
Gather your information: Have your Chase checking account number, routing number, and the last check number you used (if reordering) handy.
Call Chase Customer Service: Dial the customer service number for Chase Bank, which can typically be found on the back of your debit card or on the Chase website under "Contact Us."
Follow the prompts: You'll likely be guided through an automated system. Select the option for "checking accounts" or "ordering checks."
Speak to a representative: A customer service representative will assist you with placing your order. They can help with design choices, quantities, and verify all your details.
Ordering Checks In-Person at a Chase Branch:
Tip: Review key points when done.
Visit your local Chase branch: Use the Chase branch locator on their website or app to find a convenient location.
Speak to a teller or banker: Inform them you'd like to order new checks.
Provide your account information and ID: They will need to verify your identity and account details.
Request temporary checks (if needed): If you need a few checks immediately, ask about getting "counter checks." These are typically a small sheet of 3-4 checks printed on the spot for a nominal fee.
Place your full order: The branch staff can help you place a full order for checks to be mailed to your address, similar to the online process, including choosing designs and quantities.
10 Related FAQ Questions
Here are some frequently asked questions about ordering checks through Chase Bank, with quick answers:
How to find my Chase routing number?
Your Chase routing number can be found at the bottom left of your existing checks, or by logging into your Chase Online account and looking at your account details.
How to get free checks from Chase Bank?
Some premium Chase checking accounts, like Chase Sapphire Checking, may include free standard checks. Otherwise, checks typically come with a fee.
How to change the address on my Chase checks?
You can usually update your address during the online check ordering process. However, it's best practice to formally update your mailing address with Chase through your online banking profile (
How to order business checks through Chase?
For business accounts, Chase has a dedicated check order page. Sign in to your Chase Business Online account and navigate to the check ordering section, similar to personal accounts.
How to track my Chase check order?
QuickTip: Slowing down makes content clearer.
After ordering online, you can often track your order by logging into your Chase Online account and checking the "My Orders" or "Order Status" section within the check ordering portal.
How to get temporary checks from Chase immediately?
You can visit any Chase branch and request "counter checks," which are a small number of checks printed on the spot for immediate use, usually for a small fee.
How to cancel a Chase check order?
If you need to cancel a check order, contact Chase customer service as soon as possible. The ability to cancel depends on how far along the order is in the processing and printing stages.
How to order duplicate checks from Chase?
When customizing your check order online or speaking with a representative, you will typically have an option to select "duplicate checks," which provide a carbon copy of each check written.
How to reorder checks through the Chase Mobile App?
While you may be able to initiate a check reorder through the Chase Mobile App, you will often be redirected to the full Chase website (chase.com) to complete the order. You might need to use your mobile browser's "request desktop website" feature.
How to report a problem with my Chase check order?
If there's an issue with your order (e.g., incorrect printing, missing checks), contact Chase customer service immediately. They can help arrange for a reprint or resolve the issue.
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