Have you found yourself wondering, "Do I really need Level 2 data anymore?" Perhaps your trading strategy has shifted, or you're simply looking to optimize your monthly expenses. Whatever your reason, unsubscribing from Webull Level 2 data is a straightforward process, though it might differ slightly depending on how you initially subscribed. This comprehensive guide will walk you through each step, ensuring a smooth and hassle-free cancellation.
Let's dive in and take back control of your subscriptions!
Understanding Webull Level 2 Data
Before we get to the "how-to," let's quickly recap what Webull Level 2 data is and why traders often subscribe to it.
Webull Level 2, powered by Nasdaq TotalView, provides an enhanced view of the market's depth beyond just the best bid and ask prices (Level 1 data, which is typically free). It shows you the full order book, displaying the best 50 bid and ask prices from various market makers and Electronic Communication Networks (ECNs). This granular detail allows active traders to:
See market depth: Understand the supply and demand at different price points.
Identify potential support and resistance levels: By observing where large orders are clustered.
Gauge market momentum: By seeing the flow of buy and sell orders.
Spot institutional activity: Large orders can indicate the presence of institutional players.
While incredibly valuable for day traders and active investors, if your trading style has evolved or you find yourself not utilizing this advanced data, it's a prime candidate for cancellation.
Step 1: Identify Your Subscription Method – This is Crucial!
This is the most important first step, as the cancellation process depends entirely on how you originally subscribed to Webull Level 2 data. Did you subscribe directly through the Webull app on your iPhone or Android, or perhaps via PayPal? Knowing this will save you a lot of time and frustration.
Think back: When you first signed up for Level 2 data, what payment method did you use, and through what platform?
Check your email: Look for confirmation emails from Webull, Apple, Google Play, or PayPal regarding your Level 2 subscription. These often indicate the source of the subscription.
Review your bank/card statements: The billing descriptor might give you a clue (e.g., "Webull," "Apple Subscriptions," "Google Play," "PayPal").
Once you've identified your subscription method, proceed to the relevant step below.
Step 2: Unsubscribing via Mobile App Store (iOS - Apple App Store)
If you subscribed to Webull Level 2 data through your iPhone's App Store, follow these steps:
Sub-heading: For iOS Users
Go to your iPhone's "Settings": This is the grey gear icon on your home screen.
Tap your "Apple ID": This is usually your name at the very top of the Settings menu.
Tap "Subscriptions": You might need to scroll down a bit to find this option.
Locate your Webull subscription: Look for "Webull" or a specific "market quotes subscription" related to Webull.
Tap "Unsubscribe" or "Cancel Subscription": Follow the on-screen prompts to confirm your cancellation.
Congratulations! Your Webull Level 2 subscription should now be canceled. You will continue to have access to the data until the end of your current billing cycle.
Step 3: Unsubscribing via Mobile App Store (Android - Google Play Store)
If you subscribed to Webull Level 2 data through your Android device's Google Play Store, here's how to cancel:
Sub-heading: For Android Users
Open the "Google Play Store" app: This is the colorful triangle icon.
Tap your "Profile Icon": This is usually located in the top-right corner of the screen.
Tap "Payments and subscriptions":
Tap "Subscriptions":
Find your Webull subscription: Look for "Webull" or a subscription related to "market quotes."
Tap "Cancel Subscription": Follow any further prompts to confirm the cancellation.
Fantastic! Your Webull Level 2 subscription via Google Play is now canceled. You will retain access until the end of your current billing period.
Step 4: Unsubscribing via PayPal
If you set up your Webull Level 2 subscription to be billed directly through PayPal, the process is slightly different:
Sub-heading: For PayPal Subscriptions
Log in to your PayPal account: Go to the PayPal website (
www.paypal.com Go to "Settings": Look for the gear icon, usually in the top-right corner.
Select "Payments": This might also be labeled "Payments & Subscriptions" or similar.
Select "Automatic payments" or "Manage your automatic payments":
Find the Webull subscription: Look for "Webull Financial LLC" or a similar entry.
Select the item you want to cancel.
Click "Cancel" or "Cancel Automatic Payments": Confirm your decision when prompted.
Success! Your recurring PayPal payment for Webull Level 2 should now be disabled.
Step 5: What to Expect After Cancellation
Once you've successfully unsubscribed, here's what typically happens:
Continued Access: You will usually retain access to Webull Level 2 data until the end of your current billing period. Webull does not generally offer pro-rated refunds for cancellations mid-cycle.
No Future Charges: You will not be billed for Webull Level 2 data in subsequent billing cycles.
Reversion to Level 1 Data: After your subscription expires, your Webull platform will revert to displaying standard Level 1 market data (best bid/ask), which is generally free.
Confirmation Email: You might receive a confirmation email from Apple, Google Play, or PayPal (depending on your subscription method) confirming the cancellation. Keep this for your records.
Troubleshooting and Important Notes
Cannot Find the Subscription?
Double-check your subscription method. Are you absolutely sure it was through the App Store, Google Play, or PayPal?
Check all your Apple IDs or Google accounts. If you have multiple, the subscription might be linked to a different one.
Contact Webull Support. If you've exhausted all options, reach out to Webull's customer support. They can help you identify how the subscription was initiated and guide you.
Webull App Itself: While you manage the subscription through the platform where you made the payment (App Store, Google Play, PayPal), Webull's app itself does not have a direct "cancel subscription" button for market data. This is a common point of confusion.
Promotional Subscriptions: If you received Webull Level 2 data as part of a promotion, it might simply expire at the end of the promotional period without requiring a manual cancellation. However, it's always wise to confirm to avoid any unexpected charges.
Different Data Subscriptions: Webull offers various data subscriptions (e.g., HKEX Level-2, Blue Ocean Level 2). The cancellation process is generally the same for all market data subscriptions, but ensure you are canceling the specific Level 2 data you no longer need.
Account Status: Cancelling Level 2 data does not close your Webull brokerage account. Your account will remain active, and you can continue to trade with Level 1 data.
By following these detailed steps, you should be able to successfully unsubscribe from Webull Level 2 data and manage your trading expenses effectively.
10 Related FAQ Questions
Here are 10 frequently asked questions about Webull Level 2 data and subscriptions, starting with 'How to', along with quick answers:
How to check if I have Webull Level 2 data?
You can typically check within the Webull app under "Market Quotes" or a similar section. If you see detailed order books with multiple bids and asks beyond just the top two, you likely have Level 2 data. Your "My Account" or "Subscriptions" section might also list active data subscriptions.
How to know when my Webull Level 2 subscription expires?
The expiration date is usually visible in the subscription management section of the platform where you subscribed (Apple App Store, Google Play Store, or PayPal).
How to reactivate Webull Level 2 data if I change my mind?
You can typically re-subscribe to Webull Level 2 data directly through the Webull app's "Market Quotes" or "Subscription" section, or via their website. The process will be similar to how you initially subscribed.
How to confirm my Webull Level 2 cancellation?
After following the steps, you should receive a confirmation email from Apple, Google Play, or PayPal. Additionally, check your Webull app's market data display after your current billing cycle ends to ensure Level 2 data is no longer active.
How to get Webull Level 2 data for free?
Webull occasionally offers promotions that include free Level 2 data for a limited time, especially for new users or those who meet certain deposit/trading volume requirements. Keep an eye on their "Promotions" or "Campaign" sections within the app or on their website.
How to understand the information presented in Webull Level 2?
Webull Level 2 displays bids (buy orders) on one side and asks (sell orders) on the other, each with associated prices and sizes (number of shares). Market Maker IDs (MMIDs) are also shown, indicating who is placing the orders. Analyzing the depth and flow helps in understanding supply and demand.
How to manage other Webull subscriptions?
All your market data subscriptions on Webull are generally managed through the same channels: Apple App Store for iOS, Google Play Store for Android, or directly via PayPal if that was your payment method.
How to contact Webull support for subscription issues?
You can typically contact Webull support through their app (Menu > Help Center > Contact Us), their website's help section, or by email/phone as listed on their official support pages.
How to avoid being charged for Webull Level 2 if I don't use it?
The best way is to proactively cancel your subscription using the steps outlined in this guide. Set a reminder for yourself to review all your recurring subscriptions periodically.
How to identify if my Level 2 data is "Nasdaq TotalView" or another type?
Webull typically specifies the type of Level 2 data you are subscribing to within the subscription details. For US equities, "Nasdaq TotalView" is the prominent Level 2 offering from Webull.
