Hey there, fellow traveler! Are you dreaming of far-off lands, exotic cuisines, and incredible adventures, but dreading the thought of sky-high phone bills when you return? You're not alone! International roaming charges can be a real headache, turning your vacation bliss into billing nightmares. But fear not, because Verizon's TravelPass is here to save the day (and your wallet)!
This comprehensive guide will walk you through everything you need to know about Verizon TravelPass, from understanding how it works to activating it, managing your usage, and even troubleshooting common issues. So, grab a cup of your favorite beverage, get comfortable, and let's unlock seamless international connectivity for your next trip!
Your Passport to Global Connectivity: Understanding Verizon TravelPass
Verizon TravelPass is a fantastic service that allows you to use your existing domestic plan's talk, text, and data allowances while traveling in over 210 countries and destinations worldwide. Instead of being charged exorbitant per-minute, per-text, or per-MB rates, you pay a fixed daily fee only on the days you actually use your phone abroad. It's like taking your Verizon plan with you wherever you go!
Think of it this way: you have your regular Verizon plan at home, with its generous data, talk, and text limits. When you activate TravelPass and arrive in a supported country, that same plan essentially extends its reach. You can call home, text your friends, and browse the web just like you would in the US, for a predictable daily cost.
Key Benefits of Verizon TravelPass:
Convenience: No need to swap SIM cards, unlock your phone, or search for local Wi-Fi constantly.
Predictable Costs: You know exactly what you'll pay per day when you use your phone.
Use Your Own Number: Friends and family can reach you on your familiar US number.
Leverage Your Domestic Allowance: Your existing talk, text, and data allowances apply.
TravelPass Daily Costs (as of July 2025):
$6 per day in Canada and Mexico.
$12 per day in most other supported countries and destinations.
Important Note: You are only charged for TravelPass on days you use your device for a call, sent text message, or data usage (even background data!). Receiving texts generally does not trigger a session, but actively using your phone in any other way will.
Step 1: Are You Ready to Explore? Pre-Trip Preparation is Key!
Before you even think about packing your bags, a little preparation goes a long way in ensuring a smooth TravelPass experience. Let's make sure you're set up for success!
Sub-heading: Check Device Compatibility
First things first, is your phone ready for international travel?
4G or 5G World Device: Verizon TravelPass requires a 4G or 5G World Device. Most modern smartphones fit this bill, but if you have an older phone, it's worth double-checking.
Unlocked Phone (if considering alternatives): While not strictly necessary for TravelPass, if you ever plan to use a local SIM or eSIM, ensure your phone is unlocked by Verizon.
Sub-heading: Verify TravelPass Availability for Your Destination
Verizon TravelPass covers a vast number of countries, but it's crucial to confirm your specific destination is on the list.
Visit the Verizon International Trip Planner: This is your best friend! Go to the Verizon website, navigate to their International Trip Planner, and enter your destination. It will show you all available plans and services for that country, including TravelPass.
Check the Official List: Verizon also provides a comprehensive list of TravelPass countries on their support pages. A quick search for "Verizon TravelPass countries" will usually bring this up.
Sub-heading: Understand Your Data Allowance and Speed
While TravelPass lets you use your domestic data, there are some important considerations:
High-Speed Data Cap: With TravelPass, you typically get a certain amount of high-speed data per 24-hour session (currently 5 GB/day in most countries, after which speeds are reduced to 3G). This is usually more than enough for everyday Browse, messaging, and light streaming.
Additional High-Speed Data: If you find yourself needing more high-speed data within a 24-hour session, Verizon often offers the option to purchase additional data (e.g., 2 GB for $10) via a text message notification.
Video Optimization: Verizon may optimize video streaming to help conserve your high-speed data allowance.
Sub-heading: Consider Alternatives for Longer Trips or Heavy Data Users
While TravelPass is great for shorter trips, if you're traveling for an extended period (say, 9 days or more) or anticipate very heavy data usage, you might want to look at Verizon's other international options:
International Monthly Plan: This typically offers a larger data allowance (e.g., 20 GB of high-speed data) and more talk minutes for a set monthly fee (around $100 per month). This can be more cost-effective than TravelPass for longer durations.
Local SIM Card or eSIM: For ultimate savings, especially for very long trips or if you're a data hog, consider purchasing a local physical SIM card or an eSIM from a local provider in your destination country. This usually offers the cheapest rates. Make sure your phone is unlocked for this.
Step 2: Activating Your Verizon TravelPass – It's Easier Than You Think!
Activating TravelPass is straightforward and can be done in a few different ways. The best part? You won't be charged until you actually use your phone abroad.
Sub-heading: Activating via the My Verizon App (Recommended)
Download and Log In: If you haven't already, download the My Verizon app from your app store and log in with your Verizon account credentials.
Navigate to International Plans:
From the main screen, look for a section related to your "Account," "Devices," or "Plans."
Tap on your desired phone number.
Look for an option like "International plans" or "Manage perks" (the exact wording might vary slightly).
Use the International Trip Planner: The app often has an integrated "International Trip Planner."
Enter your destination(s) and travel dates.
The planner will then recommend suitable options, including TravelPass.
Add TravelPass: Select "TravelPass" and follow the on-screen prompts to add it to your line. You may need to confirm terms and conditions.
Confirm Activation: You should receive a confirmation message in the app or via text once TravelPass is successfully added. Changes may take up to 15 minutes to appear on your account.
Sub-heading: Activating via the My Verizon Website
Go to My Verizon: Open your web browser and go to the Verizon website. Log in to your My Verizon account.
Access International Services:
Look for a section like "Plans & Services," "Add-ons," or "International."
You might see a direct link for "International Usage & Services" or "Trip Planner."
Use the Trip Planner: Similar to the app, utilize the "International Trip Planner" by entering your travel details.
Select TravelPass: Choose TravelPass from the suggested plans and proceed to add it to your line.
Review and Confirm: Review the details and confirm the addition of TravelPass to your account.
Sub-heading: Activating by Text Message (Quick & Easy!)
This is often the quickest way to get TravelPass enabled.
Text "TRAVEL" to 4004: Simply open your messaging app and send a text message with the word "TRAVEL" to the number 4004.
Follow Prompts: You'll receive a response asking you to confirm or select the line you want to add TravelPass to. Follow the instructions to complete the activation.
Sub-heading: Activating by Calling Verizon Customer Service
If you prefer speaking to someone or encounter issues, you can always call Verizon customer service.
From the US: Dial (800) 711-8300 or 611 from your Verizon phone.
From outside the US: Dial +1-908-559-4899. This number is free to call from your Verizon phone while abroad, even if you don't have TravelPass active (though standard international roaming rates may apply if you don't have any international plan).
Pro Tip: Activate TravelPass at least a few days before your trip. This gives you peace of mind and allows time for any system updates.
Step 3: On the Go – Using Your Phone with TravelPass
You've landed! Now it's time to enjoy seamless connectivity.
Sub-heading: Arrival and Initial Connection
Welcome Text: Upon arrival in a TravelPass-supported country, you should receive a welcome text message from Verizon. This text will confirm your voice, data, and messaging rates, and often includes important dialing instructions.
Automatic Activation: Your 24-hour TravelPass session will automatically activate the moment you make or answer a call, send a text message, or use data (even background data) on a cellular network.
Notification of Session Start: Within two hours of your session starting, Verizon will send you a text notification confirming that TravelPass has been triggered and when your 24-hour session will end. This is a crucial alert to help you manage your costs.
Sub-heading: Making Calls While Abroad
Making calls with TravelPass is similar to making international calls from the US.
To Call Back to the US: Hold down '0' on your phone until a '+' sign appears, then dial '1' (US country code), followed by the area code and the 7-digit number. Example: +1-212-555-1234
To Call within the Country You're Visiting: Dial the local number as you normally would within that country.
To Call Other International Numbers: Use the '+' sign, followed by the country code of the destination country, and then the local number.
Sub-heading: Sending Texts and Using Data
Texting: Simply send texts as you normally would. Ensure your iMessage or messaging app is configured to send via cellular if you want it to count towards your TravelPass.
Data Usage: Browse the web, use social media, check emails, and navigate with maps just as you would at home. Remember the 5 GB high-speed data limit per session.
Sub-heading: Managing Your Usage and Avoiding Unwanted Charges
This is critical for controlling costs.
Monitor Your 24-Hour Sessions: Pay attention to the text messages from Verizon indicating when your TravelPass session began and when it will end. Each new 24-hour period where you use your phone will trigger a new daily charge.
Turn Off Cellular Data When Not Needed: If you're going to be on Wi-Fi for an extended period (e.g., at your hotel), turn off cellular data in your phone's settings. This prevents background data usage (app refreshes, updates) from inadvertently triggering a TravelPass session and incurring a daily charge.
Disable Background App Refresh: In your phone settings, disable "Background App Refresh" for apps you don't need constantly updating. This is a common culprit for unexpected TravelPass activations.
Consider Airplane Mode with Wi-Fi: For maximum control, keep your phone in airplane mode and only enable Wi-Fi. This ensures no cellular usage whatsoever. You can then use Wi-Fi calling and internet-based messaging apps.
Wi-Fi Calling: Enable Wi-Fi Calling on your device before you leave. This allows you to make and receive calls over a Wi-Fi connection without using your TravelPass allowance (or incurring roaming charges if TravelPass isn't active). Test it before you go!
Step 4: Troubleshooting Common TravelPass Issues
Even with the best preparation, sometimes things don't go as planned. Here are some common issues and how to troubleshoot them:
Sub-heading: No Service or Connectivity
Restart Your Device: The classic fix! Turning your phone off and then back on often helps it connect to the local network.
Check Roaming Settings: Go to your phone's settings (e.g., "Cellular," "Mobile Data," or "Connections") and ensure "Data Roaming" is turned on. This is essential for international service.
Manually Select Network: If your phone isn't connecting, try manually selecting a network. Go to your cellular settings, look for "Network Selection" or "Carrier," and try selecting a different available network from the list.
Confirm TravelPass Activation: Double-check on the My Verizon app or website that TravelPass is indeed active on your line.
Confirm Destination Coverage: Re-verify that your current country is a TravelPass-supported destination.
Sub-heading: Unexpected TravelPass Charges
Review Your Usage: Check your usage details on the My Verizon app or website. Look for specific times when charges were incurred. Remember, any cellular usage (even background data) can trigger a session.
Background Data: This is the most common reason for unexpected charges. Did you forget to turn off cellular data or background app refresh?
Border Roaming: If you live near or travel close to the Canadian or Mexican border, your phone might inadvertently connect to a network in those countries, triggering a TravelPass session. If this is a concern, remove TravelPass when not traveling internationally or keep cellular data off when near borders.
Contact Verizon Support: If you believe you've been charged incorrectly, gather your proof (usage logs, dates) and contact Verizon's International Support Team.
Sub-heading: Slow Data Speeds
Check High-Speed Data Allowance: Have you exceeded your 5 GB daily high-speed data allowance? After this, speeds are reduced.
Network Congestion: Local network congestion can affect speeds.
Location: Data speeds can vary based on your exact location within a country.
Restart Your Device: Sometimes a quick restart can help optimize your connection.
Step 5: Removing or Managing TravelPass After Your Trip
Once you're back home, you have options for managing TravelPass.
Sub-heading: Keeping TravelPass for Future Trips (Convenient!)
Leave it On: The beauty of TravelPass is that you only pay on the days you use it. If you travel frequently, you can simply leave TravelPass active on your account. You won't be charged for it when you're in the US. This saves you the hassle of activating it every time you go abroad.
Sub-heading: Removing TravelPass (If You Prefer)
If you prefer to remove TravelPass from your account, you can do so easily:
My Verizon App/Website:
Navigate to your International Plans section.
Select the option to "Remove plan" next to TravelPass for the desired line.
Choose the effective date for removal (e.g., "Today" or "Next Bill").
Confirm the changes.
Contact Customer Service: If you have any difficulty, call Verizon customer service to assist with removal.
Conclusion: Travel Smart, Stay Connected!
Verizon TravelPass is an incredibly convenient and often cost-effective solution for staying connected while traveling internationally. By understanding how it works, preparing beforehand, managing your usage wisely, and knowing how to troubleshoot, you can enjoy your adventures without worrying about your phone bill. Happy travels!
Frequently Asked Questions (FAQs)
Here are 10 related FAQs, all starting with "How to," along with quick answers:
How to Check if My Phone is Compatible with Verizon TravelPass?
Check your phone's specifications to ensure it's a 4G or 5G World Device. Most modern smartphones automatically support international roaming. You can also use Verizon's International Trip Planner online and enter your device details to verify compatibility.
How to Find Out Which Countries Verizon TravelPass Works In?
Visit the Verizon International Trip Planner on their website (
) or search for "Verizon TravelPass countries list" on their support pages.verizon.com/international
How to Avoid Accidental Charges with Verizon TravelPass?
Always turn off cellular data in your phone's settings when you are connected to Wi-Fi and do not wish to use TravelPass. Disable "Background App Refresh" for apps, and consider putting your phone in Airplane Mode and enabling Wi-Fi only.
How to Call the US While Using Verizon TravelPass?
Dial
+1
followed by the 10-digit US phone number (e.g.,+1-XXX-XXX-XXXX
). Hold down the '0' key on your phone to get the '+' symbol.
How to Get More High-Speed Data with Verizon TravelPass?
If you exceed your daily high-speed data allowance (typically 5 GB), Verizon will usually send you a text message offering the option to purchase additional high-speed data for an extra fee (e.g., 2 GB for $10).
How to Check My TravelPass Usage While Abroad?
You can monitor your usage through the My Verizon app or by logging into your My Verizon account on the website. Look for sections related to "International Usage" or "Data Usage."
How to Turn Off Verizon TravelPass After My Trip?
You can remove TravelPass via the My Verizon app or website by navigating to your international plans and selecting the option to remove it from your line. Alternatively, you can call Verizon customer service.
How to Contact Verizon Customer Service While Traveling Internationally?
You can call Verizon's International Support Team at +1-908-559-4899. This call is typically free from your Verizon phone while abroad.
How to Use Wi-Fi Calling to Save Money While Traveling?
Enable Wi-Fi Calling in your phone's settings before you leave the US. When connected to a strong Wi-Fi network, your calls will route over Wi-Fi, not cellular, avoiding TravelPass charges.
How to Choose Between TravelPass and a Monthly International Plan?
TravelPass is best for shorter trips (under ~9 days) where you want flexibility and only pay on days you use your phone. Monthly International Plans are generally more cost-effective for longer trips (9+ days) or if you need a larger guaranteed amount of high-speed data and talk minutes.