Ready to secure those highly sought-after tickets for your favorite artist or event in the UK? American Express presales are a fantastic benefit for cardholders, offering you an exclusive window to purchase tickets before they go on sale to the general public. It's a game-changer for anyone who has ever felt the stress of a public on-sale date.
This guide will walk you through the entire process, from finding out about the presale to successfully buying your tickets. So, let's dive in and get you ready to experience some unforgettable live entertainment!
Step 1: Get in the Know and Prepare Yourself
Before the presale even begins, you need to be proactive. The key to success with any presale is preparation. Don't wait until the day of the sale to figure things out. Let's make sure you're ahead of the curve.
Sub-heading: How to Find Out About Amex Presales
You can't buy tickets if you don't know they exist! Here's how to stay informed:
QuickTip: Pause after each section to reflect.
Sign up for the Amex Experiences newsletter: This is your most reliable source. American Express often sends out emails detailing upcoming presales for music, theatre, sports, and more. Make sure your communication preferences are set to receive marketing emails.
Check the Amex UK website: The "Offers and Experiences" or "Life with Amex" section of the American Express UK website is a dedicated hub for all cardmember benefits, including presales.
Follow American Express UK on social media: Keep an eye on their official social media channels, as they often announce major presales there.
Follow the artist or venue: Many artists and venues will announce their presale partnerships on their own websites and social media accounts. This is a great way to double-check and get a heads-up on an upcoming sale.
Crucially, note down the exact date and time of the presale. Presales typically start a day or two before the general sale, and they usually go live in the morning.
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| How Do I Get American Express Presale Tickets Uk |
Step 2: Know Your 'Presale Code' and Where to Use It
This is where many people get confused, but it's actually incredibly simple for American Express UK cardholders. There is no unique, a-la-carte presale code to find.
Sub-heading: Your Presale 'Code' is Your Phone Number
For American Express presales in the UK, the "password" or "code" required to access the tickets is usually the 24-hour UK Customer Service phone number printed on the back of your card.
Tip: Use the structure of the text to guide you.
The number is 11 digits long.
You must enter it without any dashes or spaces.
Important: If you are not a UK cardmember but have an Amex card from another country, you will often use the first two digits of your card number from the front of your card instead.
Step 3: The Day of the Presale - The Action Plan
The day is here! You're ready to go. Follow these steps to maximize your chances of getting tickets.
Sub-heading: Be Prepared and Logged In
Be on time. Presales are extremely popular and tickets can sell out within minutes. Open the ticket vendor's website (e.g., Ticketmaster, AXS) well before the scheduled start time.
Log in to your account beforehand. Make sure you're logged into your Ticketmaster, AXS, or other ticketing platform account. This saves precious seconds during the checkout process.
Have your Amex card ready. You will need to enter your card details to pay for the tickets, so have the physical card in front of you.
QuickTip: Don’t just scroll — process what you see.
Sub-heading: The Purchase Process
Navigate to the event page. On the ticketing website, find the specific event you want to attend.
Look for the American Express Presale option. There will be a dedicated section or dropdown menu for the presale. Select it and click to proceed.
Enter your "password" (the phone number). The website will prompt you for a password or code. This is where you enter the 11-digit UK Customer Service number from the back of your card, with no dashes or spaces.
Select your tickets. Once you're in, you will be able to see the available seats or ticket types reserved for the presale. Choose the ones you want.
Complete the purchase. Enter your payment information. The final purchase must be made with your eligible American Express card. If you try to use another payment method, your purchase will fail.
Step 4: Troubleshooting and What to Expect
Things can go wrong, or you might have a few questions. Here's what you need to know.
Why isn't my phone number working? Double-check the number. Ensure there are no spaces or dashes. Also, confirm you are a UK cardholder (or are using the correct code for a non-UK card). If you're still having issues, there may be a specific event-based issue, and you should contact the ticketing provider's customer service.
Presale tickets sold out already? Presale tickets are a limited allocation. The number of tickets available is typically a small percentage of the total seats. If they sell out, you will have to wait for the general on-sale date.
What are 'Amex Reserved Tickets'? American Express also offers "Reserved Tickets" for some events. These are not a presale; they are tickets held exclusively for Amex cardholders that can be purchased at any time, even after the general sale has started. The process for these is generally the same as the presale.
FAQs: Your Quick Guide to Amex Presale Tickets
How to get American Express presale tickets in the UK?
QuickTip: Read line by line if it’s complex.
You must be an American Express cardholder. The presale is an exclusive benefit.
How to find out about upcoming Amex presales?
Check the "Offers and Experiences" section of the Amex UK website, sign up for their emails, or follow them on social media.
How to get the Amex presale code?
For UK cardholders, the presale code is the 11-digit UK Customer Service phone number on the back of your card, entered without spaces or dashes.
How to know which ticketing websites work with Amex presales?
American Express partners with major ticketing platforms like Ticketmaster and AXS. The specific platform will be announced with the presale details.
How to use the Amex presale code on a ticketing website?
On the event page, select the "American Express Presale" option and enter the 11-digit phone number when prompted for a password.
How to pay for the tickets during the presale?
You must use your eligible American Express card to complete the purchase. Other payment methods will not work.
How to get tickets if I'm a non-UK Amex cardholder?
You will typically be asked to enter the first two digits of your card number from the front of your card as the password.
How to get tickets for a popular event if the presale sells out?
If the presale allocation is gone, your next chance is the general on-sale date. Be ready at the exact time it goes live.
How to get tickets if I don't have an American Express card?
You will not be able to access the presale. You must wait for the general on-sale date.
How to ensure I don't miss the presale date and time?
Set a calendar reminder for a few minutes before the presale starts. It's crucial to be on time, as tickets are often very limited.
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