The salary of a night auditor at Marriott varies based on location, experience, and the specific property, but a typical annual salary in the U.S. is around $45,000, which breaks down to about $22 per hour. This is generally higher than the national average for a night auditor.
Step 1: Understanding the Role of a Night Auditor at Marriott
Have you ever wondered what goes on at a hotel after everyone has gone to bed? A night auditor is a key player in ensuring everything runs smoothly overnight. This isn't just a front desk job; it's a critical role that combines customer service with accounting and administrative duties.
What the Job Entails
The night auditor is responsible for several vital tasks. The role includes:
Balancing the Books: The primary duty is to perform the "night audit," which involves reconciling the day's financial transactions. This includes verifying all charges, payments, and credit card transactions from the previous day.
Guest Services: While the financial tasks are crucial, you're also the main point of contact for guests. This means handling late-night check-ins, early check-outs, and any guest requests or issues that arise overnight.
Administrative Work: The job also involves running a variety of reports, preparing for the next day's business, and ensuring the hotel is ready for the morning staff. You might also be responsible for printing contingency lists in case of an emergency and processing wake-up calls.
Step 2: Breaking Down the Salary
The salary for a night auditor at Marriott can be quite competitive, especially when compared to the average night auditor salary across the U.S.
Average Salary and Hourly Wage
According to recent data, the average annual salary for a Marriott night auditor is approximately $45,472. This translates to a weekly wage of about $874, or a monthly salary of around $3,789. On an hourly basis, this comes out to roughly $21.86 per hour.
It's important to remember that these are averages. A specific job posting may have a pay range, and some sources show ranges from around $29.55 to $32.84 per hour, depending on the property and location.
Factors Influencing Your Pay
Several factors can affect how much you earn:
Location: Salaries can vary significantly depending on where the hotel is located. For instance, a night auditor in a major metropolitan area with a high cost of living, like San Francisco or New York, will likely earn more than one in a smaller city.
Experience: While Marriott's entry-level night auditor positions may not require prior experience, having a background in front desk operations or accounting can lead to higher starting pay or a faster promotion track.
Property Type: The type of Marriott property you work for can also play a role. A luxury hotel like a Ritz-Carlton or a JW Marriott might offer a higher salary than a more standard Courtyard by Marriott or Residence Inn.
Step 3: What it Takes to Get the Job and Grow Your Career
Becoming a night auditor at Marriott is a great entry point into the hospitality industry. Here's a guide to getting your foot in the door and what your career path might look like.
Education and Skills
While a college degree isn't always required, a high school diploma or GED equivalent is the minimum educational requirement. Marriott often provides on-the-job training for new associates. However, possessing certain skills can give you a significant advantage:
Attention to Detail: This is perhaps the most important skill, given the accounting and reconciliation tasks.
Customer Service Skills: You'll be the sole representative of the hotel overnight, so being professional, courteous, and able to handle guest issues with a positive attitude is essential.
Problem-Solving: You'll need to be able to think on your feet and resolve issues without a manager present.
Computer Proficiency: Familiarity with hotel management software, like Opera, is a huge plus.
The Career Path
A night auditor position at Marriott is an excellent springboard for a career in hospitality. Many people in this role can move up to positions such as:
Front Office Supervisor
Assistant Front Office Manager
Front Office Manager
Assistant General Manager
The experience gained in this role, particularly with financial reconciliation and management responsibilities, makes you a strong candidate for future leadership positions within the company.
Frequently Asked Questions (FAQs)
How to become a night auditor at Marriott?
To become a night auditor, you typically need a high school diploma and strong customer service and problem-solving skills. Marriott often provides on-the-job training, and having prior experience in a front desk role can be a plus.
How to prepare for a Marriott night auditor interview?
To prepare, be ready to discuss how you handle stressful situations, demonstrate your attention to detail and problem-solving skills, and highlight your customer service experience. Research the specific hotel and be familiar with the job description.
How to find night auditor job openings at Marriott?
You can find job openings on the official Marriott Careers website, as well as on popular job boards like ZipRecruiter, Indeed, and LinkedIn.
How to write a resume for a night auditor position?
Your resume should highlight relevant skills like cash handling, customer service, and proficiency with computer systems. If you have any experience in accounting or hospitality, be sure to emphasize that.
How to handle guest complaints as a night auditor?
Handling guest complaints requires a calm and professional demeanor. Listen actively, empathize with the guest's situation, and offer a solution within the hotel's policies, even if it's just to document the issue for the morning manager.
How to perform the night audit process?
The night audit is a nightly process of reconciling the day's financial transactions. This includes verifying credit card authorizations, posting room and tax charges, and ensuring all accounts are balanced before running the "end-of-day" process in the hotel's system.
How to advance my career after being a night auditor?
After gaining experience, you can advance your career by seeking supervisory or management roles, such as Front Office Supervisor or Front Office Manager. The financial and operational experience is highly valued in these positions.
How to work the overnight shift effectively?
Working overnight requires establishing a routine. Ensure you get enough sleep during the day, stay hydrated, and eat healthy meals. Find ways to stay focused and productive during the quiet hours.
How to handle an emergency during the night shift?
In an emergency, your first priority is to ensure guest and staff safety. Follow the hotel's established emergency procedures, contact the necessary authorities, and inform management as soon as possible.
How to balance both guest service and financial duties?
Prioritize guest needs first, as they are your main focus. Once guest interactions have slowed down, you can dedicate your attention to the financial and administrative tasks of the night audit.
