It's exciting to keep track of your Marriott Bonvoy points, especially when you're planning your next big adventure or dream getaway! Knowing your balance is the first step toward unlocking incredible free nights, unique experiences, and exclusive perks. Let's dive into how you can easily find out how many Marriott points you have.
Step 1: Are you ready to discover your Marriott Bonvoy treasure chest?
This guide will walk you through the simplest and most effective ways to check your points balance. Whether you prefer using your phone, computer, or even speaking to a human, we've got you covered. Get ready to see your points stack up!
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| How Do I Find Out How Many Marriott Points I Have |
Step 2: The Digital Gateway – Marriott.com
The Marriott Bonvoy website is your primary hub for managing your loyalty account, including checking your points.
Sub-heading 2.1: Logging In is Key
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Open your browser: Go to the official Marriott Bonvoy website:
marriott.com. -
Locate the "Sign In" button: This is usually found in the top right corner of the homepage. Click on it.
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Enter your credentials: You'll need your email address or Marriott Bonvoy member number and your password. If you've forgotten your password, there's usually a "Forgot Password" link to help you reset it.
Sub-heading 2.2: Discovering Your Balance on the Homepage
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Instant Gratification: Once you've successfully logged in, your Marriott Bonvoy points balance is often displayed right on the main screen, prominently in the middle or top-right section. It's usually a large, bold number.
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Click on Your Name: For a quick overview, click on your name in the top-right corner. A small pop-up window will appear, displaying your current points balance, elite status, and often quick links to your activity.
QuickTip: Take a pause every few paragraphs.
Sub-heading 2.3: Diving Deeper into Your Activity
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Accessing the Activity Page: From the pop-up menu mentioned above, or sometimes directly from your main account dashboard, you'll see an option like "Activity" or "Account Activity." Click on this.
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Understanding Your History: This page provides a detailed breakdown of all your points transactions – points earned from stays, credit card spending, promotions, and points redeemed for awards. This is super helpful for understanding how your balance has changed over time. You might even see potential point expiration dates here, though Marriott typically requires 24 months of inactivity for points to expire.
Step 3: Your Pocket Companion – The Marriott Bonvoy Mobile App
For on-the-go access, the Marriott Bonvoy mobile app is incredibly convenient.
Sub-heading 3.1: Download and Log In
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Get the App: If you don't already have it, download the Marriott Bonvoy app from your device's app store (Google Play Store for Android, Apple App Store for iOS).
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Launch and Sign In: Open the app and sign in using your Marriott Bonvoy credentials.
Sub-heading 3.2: Seeing Your Points at a Glance
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Main Screen Display: Similar to the website, your Marriott Bonvoy points balance is typically displayed front and center on the app's main screen immediately after logging in. It's designed for quick access.
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Navigate to "Account": At the bottom of the app screen, you'll usually find a navigation bar. Tap on "Account."
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View Account Activity: Within the "Account" section, look for "Account Activity" or "View Account Activity" to see your transaction history and a more detailed breakdown of your points.
Step 4: The Human Touch – Customer Service
While digital methods are the easiest, sometimes you might prefer to speak to someone or need assistance with your account.
Tip: Stop when you find something useful.
Sub-heading 4.1: Dialing for Dollars (or Points!)
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Marriott Bonvoy Customer Service: You can call Marriott Bonvoy customer service. For the U.S. and Canada, the toll-free number is usually +1-800-627-7468. For other regions, it's best to check the "Contact Us" section on the Marriott Bonvoy website for local numbers.
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Be Prepared: Have your Marriott Bonvoy member number and any relevant security information (like your address or recent stay details) ready to verify your identity. The representative will be able to tell you your current points balance and answer any questions about your activity.
Sub-heading 4.2: Email or Live Chat
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Email Support: Some regions offer email support. You can typically find an email address or a contact form on the Marriott Bonvoy "Help" or "Contact Us" pages. Be aware that email responses might take some time.
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Live Chat: Marriott Bonvoy's U.S. website often offers a live chat option (look for a chat icon in the bottom right corner). This can be a quick way to get answers to simple questions, including your points balance.
Step 5: Keeping Your Points Alive and Growing
Now that you know how to find your points, let's talk about keeping them active and maximizing their potential.
Sub-heading 5.1: Understanding Point Expiration
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24-Month Rule: Marriott Bonvoy points expire if there is no qualifying activity on your account for 24 consecutive months. This means you need to earn or redeem points at least once every two years to keep them from expiring.
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Qualifying Activity:
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Hotel Stays: Earning points from paid stays at Marriott properties.
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Credit Card Spending: Using a Marriott Bonvoy co-branded credit card for purchases.
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Redeeming Points: Using points for free nights, Marriott Bonvoy Moments, or other redemptions.
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Buying Points: Purchasing Marriott Bonvoy points.
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Transferring Points to Partners: Transferring points to airline partners (though receiving points as a gift or transfer from another member typically does not count as qualifying activity for extension).
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Five-Year Deactivation: If your account is inactive for five consecutive years, Marriott can deactivate your account entirely, and all points will be forfeited. So, staying periodically active is crucial!
Sub-heading 5.2: Strategies to Boost Your Balance
Tip: Highlight what feels important.
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Marriott Bonvoy Credit Cards: These cards offer excellent earning rates on Marriott stays and often provide bonus points for everyday spending. They also come with benefits like annual free night awards and elite night credits.
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Promotions: Keep an eye out for Marriott's frequent promotions, which can offer bonus points for stays, specific booking types, or new member sign-ups.
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Marriott Bonvoy Moments: While primarily a redemption option, some Moments might involve earning opportunities or lead to future stays that earn points.
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Dining and Other Partners: Marriott partners with various companies, including restaurants, allowing you to earn points on everyday activities. Check the Marriott Bonvoy website for current partnerships.
By regularly checking your Marriott Bonvoy points and understanding the program's nuances, you can ensure you're always ready to embark on your next unforgettable travel experience!
10 Related FAQ Questions
How to check my Marriott Bonvoy points balance online?
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Log in to your account at marriott.com. Your points balance is typically displayed on the main page or in a pop-up when you click on your name.
How to view my Marriott Bonvoy point activity?
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After logging in online or in the app, navigate to the "Activity" or "Account Activity" section to see a detailed history of your points earned and redeemed.
How to check my Marriott Bonvoy points using the mobile app?
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Download and log into the Marriott Bonvoy app. Your points balance will be visible on the main screen, and you can find your activity under the "Account" section.
How to contact Marriott Bonvoy customer service to inquire about points?
QuickTip: Revisit posts more than once.
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Call Marriott Bonvoy customer service at +1-800-627-7468 (U.S. & Canada) or find your regional number on the Marriott.com "Contact Us" page.
How to prevent my Marriott Bonvoy points from expiring?
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Ensure there's a qualifying earn or redeem activity on your account at least once every 24 months. This can include a paid stay, using a Marriott Bonvoy credit card, or redeeming points.
How to earn more Marriott Bonvoy points?
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Stay at Marriott properties, use a Marriott Bonvoy co-branded credit card, take advantage of promotions, and earn through Marriott's dining and retail partners.
How to redeem my Marriott Bonvoy points for free nights?
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Log in to your account on marriott.com or the app, search for hotels, and select the option to "Use Points/Certificates" when booking.
How to transfer Marriott Bonvoy points to an airline partner?
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Visit the Marriott Bonvoy website's "Redeem Points" section and look for the option to transfer points to airline loyalty programs, usually at a 3:1 ratio with bonus miles for larger transfers.
How to buy Marriott Bonvoy points?
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You can purchase points directly through the "Buy Points" section on the Marriott Bonvoy website, typically up to 100,000 points per calendar year.
How to find out my Marriott Bonvoy elite status and its benefits?
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Your elite status is displayed on your account dashboard online and in the app. You can find detailed benefits for each status level on the Marriott Bonvoy website under "Member Benefits."
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