"EID at Marriott" refers to the Employee Identification program, which grants Marriott employees (and often their immediate family and friends) access to special, highly discounted rates on hotel stays and sometimes food and beverage. This is formally known as the Marriott Explore Discount Program. It's a fantastic perk for those affiliated with Marriott, allowing them to experience the brand's hospitality at a significantly reduced cost.
If you're looking to leverage these incredible benefits, you've come to the right place! This lengthy guide will walk you through everything you need to know, step-by-step.
Your Gateway to Discounted Stays: Using EID at Marriott
Ready to unlock amazing travel experiences with Marriott's employee discount program? Let's dive right in! Whether you're a Marriott associate yourself or you're fortunate enough to have a connection who can share the benefits, understanding the process is key to a smooth and enjoyable trip.
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| How Do You Use Eid At Marriott |
Step 1: Confirm Your Eligibility and Understand the Rates
Before you even start dreaming of your next getaway, it's crucial to confirm who is eligible and what types of discounts are available. This program has specific tiers, and knowing where you stand will save you a lot of time and potential disappointment.
Sub-heading: Who is Eligible?
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Marriott Associates: This includes full-time, part-time, seasonal, temporary, and pool associates of Marriott-branded hotels and corporate entities.
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Associates of Owners & Franchisees: If you work for a hotel that is owned or franchised by Marriott, you are typically eligible.
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Immediate Family Members: Generally, this includes children, parents, parents-in-law, spouse or domestic partner, and siblings of an eligible Marriott associate. They usually qualify for the Explore Rate (MMP).
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Friends and Extended Family: Anyone who is a friend or extended family member of an eligible Marriott associate can often qualify for the Explore Friends Rate (MMF).
Sub-heading: Understanding the Discount Tiers (Rate Codes)
Marriott utilizes specific rate codes to distinguish between the different discount levels. Knowing these is fundamental for booking.
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MMP (Explore Rate): This is the primary employee discount rate. It offers the highest savings, often up to 75% off the standard rate. Eligible for Marriott associates and their immediate family.
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Restrictions: Associates can book up to two rooms per night under the MMP rate, provided the associate stays in one of the rooms. Immediate family members are typically limited to one room per night.
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MMF (Explore Friends Rate): This rate is for friends and extended family members of eligible associates. The discount is still substantial, often up to 50% off, but generally less than the MMP rate.
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Restrictions: There is usually no limit on the number of rooms per night when using the MMF rate, as long as the associate has generated the necessary authorization forms for each room.
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QCC (Quarter Century Club): For employees with 25+ years of service, this offers even greater benefits, including complimentary stays. This is a more exclusive tier.
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Food & Beverage Discount: Associates also typically receive a 20% discount on food and beverages at participating hotels, including in-room dining. This discount usually applies to a party of up to eight people, with the associate being one of them. You do not need to be a guest at the property to use this discount.
Important Note: These rates are for personal travel only and cannot be used for business travel. Any misuse can lead to loss of privileges.
Step 2: Obtaining Your EID and Necessary Documentation
Your Enterprise ID (EID) is your digital key to accessing these benefits. If you're an employee, your HR department or manager will be your primary resource for obtaining and managing your EID.
QuickTip: Read with curiosity — ask ‘why’ often.
Sub-heading: Getting Your EID
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For Marriott Associates: Your EID is typically assigned to you upon employment. If you don't know it or are having issues, contact your manager or HR department. They are usually the ones who can assign or assist with EID issues. For those outside the U.S. and Canada, you might need to contact your Access Administrator.
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For Vendors/Contractors: If you are a vendor, your Marriott sponsor or approver with an EID can complete a form on your behalf to obtain an EID.
Sub-heading: Accessing the Marriott Global Source (MGS) Portal
Once you have your EID, the Marriott Global Source (MGS) portal (mgs.marriott.com) is your go-to hub. This is where you'll manage your benefits, print forms, and access important information.
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First-time login: You'll likely need to change your temporary password and set up security questions.
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Regular Access: Use your EID and password to log in.
Sub-heading: Printing Required Forms
This is a critical step! You must have the correct authorization forms at check-in. Without them, the hotel may not honor the discounted rate.
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Explore Program Authorization Form (for room rates):
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Log into mgs.marriott.com with your EID and password.
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Look for options like "Print Room Discount Form" or "Manage Friends and Family."
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If printing for a friend or family member, you'll need to select their name (you might need to add them to your "Friends and Family" list first, which the system will guide you through).
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Print this form! It typically has an expiration date (often 60 days from the print date), so print it closer to your travel dates. Each room booked under a separate name will require a separate authorization form.
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Property (Non-Room) Discount Card (for F&B):
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Log into mgs.marriott.com.
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Select "Print Property Discount Card (Non-Room)."
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Print this card! These cards usually expire quarterly, so ensure yours is current.
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Remember: The associate must print these forms. They cannot be generated by the guest directly.
Step 3: Booking Your Stay
Now for the exciting part – finding your perfect Marriott destination and booking your discounted room!
Sub-heading: Online Booking is Key
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Reservations MUST be made online. Phone reservations for Explore rates are generally not accepted.
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Use either the Marriott.com website or the Marriott Bonvoy™ App.
Sub-heading: The Booking Process
Tip: Avoid distractions — stay in the post.
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Go to Marriott.com or open the Marriott Bonvoy™ App.
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Enter your destination and check-in/check-out dates.
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Select "Special Rates" (or "Corporate/Promotional Code" depending on the interface).
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Enter the appropriate rate code:
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For Explore Rate (Associate & Immediate Family): Type MMP
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For Explore Friends Rate (Friends & Extended Family): Type MMF
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Click "Find Hotels" or equivalent.
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The search results will display participating hotels with the discounted rates if available. These rates are subject to availability, so flexibility with dates and locations can increase your chances of finding a room.
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Select your desired hotel and room type.
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Complete the booking process as usual, using a valid credit card.
Sub-heading: Considerations During Booking
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Availability: Explore rates are on a "space available" basis. This means they might not be available during peak seasons, holidays, or at particularly popular properties.
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No Length-of-Stay Restrictions: While availability is key, there's generally no limit on the number of nights per stay once you have a confirmed reservation.
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Changes/Cancellations: Any modifications or cancellations to your booking must also be done online.
Step 4: Preparing for Check-in
You've booked your room, you're excited for your trip, but don't forget the final, crucial step: preparing your documents for check-in!
Sub-heading: Essential Documents to Bring
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Valid Photo ID: A driver's license, passport, or other government-issued ID for every adult guest.
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Original Explore Program Authorization Form:
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For rooms booked under the MMP rate (Associate/Immediate Family), the associate themselves must present a current, printed Explore Program Authorization Form.
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For rooms booked under the MMF rate (Friends & Family), the guest must present a printed Explore Program Authorization Form that the associate has provided to them.
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These forms are usually relinquished to the front desk upon check-in.
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Current Property (Non-Room) Discount Card: If you plan to use the food and beverage discount, ensure you have this card.
Sub-heading: What to Expect at Check-in
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The front desk staff will verify your photo ID against the names on the reservation and the authorization form.
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They will collect the Explore Program Authorization Form.
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Be prepared for questions. While generally straightforward, some properties might ask for additional verification. Do not attempt to "game" the system; integrity is key to retaining these benefits.
Step 5: Enjoying Your Stay and Benefits
Congratulations! You've successfully navigated the process. Now it's time to relax and enjoy the fantastic Marriott hospitality at a special rate.
Sub-heading: Utilizing Food & Beverage Discounts
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When dining at a participating Marriott restaurant or ordering in-room dining, simply present your Property (Non-Room) Discount Card and a valid photo ID to receive your 20% discount.
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Remember, this discount typically applies to a party of up to eight people, including the associate.
Sub-heading: Being a Responsible Guest
Tip: Pause whenever something stands out.
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The Explore Program is a privilege. Always maintain professionalism and courteous conduct, as your behavior reflects on the Marriott associate who extended the benefit.
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Any inappropriate conduct or violation of the program's terms can lead to the loss of discount privileges for the associate and their extended network.
Frequently Asked Questions (FAQs)
Here are 10 common questions about using EID at Marriott, with quick answers to help you out!
How to get a Marriott EID?
You obtain an EID if you are a Marriott associate; typically, your HR department or manager will assign it to you upon employment. Vendors can have a Marriott sponsor generate one for them.
How to book an Explore Rate (MMP) room?
Go to Marriott.com or the Marriott Bonvoy App, enter your destination and dates, select "Special Rates," and input the code MMP in the corporate/promo field.
How to book an Explore Friends Rate (MMF) room?
Similar to the Explore Rate, navigate to Marriott.com or the app, select "Special Rates," and enter the code MMF.
How to get the Marriott Explore Program Authorization Form?
The Marriott associate must log into mgs.marriott.com with their EID and password, then select the option to print the "Room Discount Form" or manage "Friends and Family" to generate the form for the guest.
QuickTip: Go back if you lost the thread.
How to use the Marriott food and beverage discount?
Present your current Property (Non-Room) Discount Card and a valid photo ID at participating Marriott restaurants or for in-room dining.
How to check eligibility for the Marriott Explore Program?
Eligibility typically extends to Marriott associates (full-time, part-time, seasonal, temporary) and their immediate family (spouse, children, parents, parents-in-law, siblings). Friends and extended family are eligible for the MMF rate.
How to know if a hotel participates in the Explore Program?
When you search for hotels using the MMP or MMF rate codes on Marriott.com or the app, only the hotels participating and having availability at that rate will appear in your search results.
How to handle issues with EID access or booking?
First, contact your manager or HR department if you are a Marriott associate. For technical issues with the MGS portal or EID, you may need to contact Marriott's IT Service Desk (e.g., 240-632-6000 for some regions).
How to ensure my authorization form is valid?
Ensure the form is printed by the Marriott associate from mgs.marriott.com, is within its 60-day validity period, and matches the name of the guest checking in.
How to use the Explore Rate for multiple rooms?
An eligible Marriott associate can book up to two rooms per night at the MMP rate, provided they stay in one of the rooms. Immediate family members can book one room. For more rooms, the MMF (Explore Friends Rate) should be used, with a separate authorization form for each room.
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