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How Do I Find Out My Marriott Member Number? A Comprehensive Guide to Reconnecting with Your Marriott Bonvoy Account

Ever found yourself staring at the Marriott Bonvoy login screen, racking your brain for that elusive member number? You're not alone! It's a common scenario, especially with so many loyalty programs out there. But don't fret! Reconnecting with your Marriott Bonvoy member number is typically a straightforward process. This lengthy guide will walk you through every possible avenue, ensuring you can access your account, earn those valuable points, and enjoy all the perks of being a Marriott Bonvoy member.

Step 1: Let's Get Started – Do You Have Your Email Handy?

Before we dive deep, let's think about what information you might have readily available. Do you remember the email address you used when you first signed up for Marriott Bonvoy (or Marriott Rewards, its predecessor)? This is often the quickest and easiest way to retrieve your member number.

If you have the email address associated with your account, proceed to Step 2A.
If you don't remember the email address, or no longer have access to it, don't worry! Jump ahead to Step 2B.

Step 2: Your Digital Lifelines – Online and Mobile App Methods

Marriott Bonvoy offers excellent digital tools to help you manage your account. These are usually the first places to check.

Step 2A: Via the Marriott.com Website (If you know your login details)

This is the most common and usually the fastest method if you can log in.

Navigate to Marriott.com: Open your preferred web browser and go to the official Marriott website: www.marriott.com.
Sign In: Look for the "Sign In" or "Sign In or Join" option, usually located in the top right corner of the page. Click on it.
Enter Your Credentials: You'll be prompted to enter either your Email Address or Member Number and your Password. If you know your email and password, enter them here.
- Pro Tip: If you're unsure about your password, look for a "Forgot Password" link on the sign-in page. This will guide you through resetting it.
Access Your Profile: Once successfully logged in, click on your name (or a profile icon, typically a silhouette of a person) which will also be in the top right corner of the screen.
View Your Profile: From the dropdown or pop-up menu that appears, select "Profile" or "My Profile."
Locate Your Member Number: On your profile page, your Marriott Bonvoy Account Number will be prominently displayed, usually right under your name. Take note of it!

Step 2B: Via the Marriott Bonvoy Mobile App (If you know your login details)

The Marriott Bonvoy app is incredibly convenient for managing your stays and account on the go.

Open the Marriott Bonvoy App: Launch the app on your smartphone or tablet.
Sign In: You'll likely be prompted to sign in upon opening the app. If not, look for an "Account" icon at the bottom of the screen.
Enter Your Credentials: Input your email address or your member number and your password.
Access Your Profile: Once logged in, tap the "Account" icon at the bottom of the screen.
Find Your Number: Your Account Number will be located at the top of the screen under your Name or within the "Profile" section.
- Bonus Tip: Within the app, you can often find a "My Member Card" option under your profile, which displays your digital membership card with your number and a QR code. This is handy for check-ins!

Step 2C: Using the "Look Up Member Number" Tool (If you forgot your login or member number)

Marriott has a dedicated tool for situations where you can't log in or remember your number. This is a lifesaver!

Go to the Look Up Page: Visit www.marriott.com/lookUpMemberNumber.mi in your web browser.
Provide Information: You'll need to enter the following information exactly as it appears on your Marriott Bonvoy account:
- Email Address (the one associated with your account)
- First Name
- Last Name
- Country/Region
Submit Request: Click the "Submit" button.
Check Your Email: If the information you provided matches their records, your Marriott Bonvoy Account Number will be emailed to the address you entered. Make sure to check your spam or junk folder if you don't see it in your inbox.
- Important Note: Any small discrepancy (like an extra space in your email) can cause the lookup to fail. Double-check your input!

Step 3: When Digital Fails – Reaching Out for Help

Sometimes, technology can be tricky, or your information might be outdated. In these cases, contacting Marriott directly is your best bet.

Step 3A: Contacting Marriott Bonvoy Customer Service by Phone

This is the most direct way to get assistance, especially if you no longer have access to the email on file for your account.

Locate the Correct Phone Number: Marriott has regional customer service numbers.
- For India, the Marriott Bonvoy customer service (reservations) toll-free number is 1800 258 2555.
- For US & Canada, the general Marriott Customer Care number is +1 (800) 535-4028.
- You can find a comprehensive list of worldwide phone numbers on Marriott's website: www.marriott.com/help/loyalty-customer-support.mi or www.marriott.com/marriott/contact.mi (look for "Worldwide Hotel Telephone Reservations").
Prepare for Verification: When you call, be prepared to answer security questions to verify your account ownership. This might include your full name, address, date of birth, previous stays, or other identifying information. Having some of this information ready will speed up the process.
Explain Your Situation: Clearly state that you need help finding your Marriott Bonvoy member number. The customer service representative will guide you through the necessary steps.

Step 3B: Checking Previous Stays or Communications

This is a bit more of an investigative approach, but it can sometimes yield results.

Past Reservation Confirmations: If you've ever booked a stay with Marriott, check your email for old reservation confirmation emails. Your member number is often included in these emails.
Physical Mail: Did you ever receive a welcome kit or promotional mail from Marriott? Your member number might be printed on it.
Hotel Check-in: If you have an upcoming reservation, the front desk staff at the Marriott property can look up your Marriott Bonvoy membership number and status upon check-in. Just be sure to have a valid ID ready.

Step 4: Activating a New Account or Combining Accounts

It's possible you've never fully activated your online account, or perhaps you have multiple accounts.

Step 4A: Activating Your Online Account

If you joined Marriott Bonvoy at a hotel but never set up online access, you'll need to activate your account.

Visit the Activation Page: Go to www.marriott.com/loyalty/createAccount/activateAccountChallenge.mi.
Fill in Details: You'll typically need your member number (if you found it through other means), your first and last name, and possibly your email.
Create Password: You'll then be prompted to create a password for your online account. Remember to choose a strong password with a mix of uppercase, lowercase, numbers, and special characters.

Step 4B: Combining Multiple Accounts

If you suspect you have more than one Marriott Bonvoy account (perhaps from different sign-ups over the years), you'll want to combine them to ensure all your points and elite nights are consolidated.

Contact Customer Service: Combining accounts usually requires contacting Marriott Bonvoy customer service directly (refer to Step 3A for phone numbers). They will assist you in merging your accounts.
Be Prepared: Have details for all suspected accounts ready, if possible, to make the process smoother.

Final Thoughts and Best Practices

Once you've found your Marriott Bonvoy member number, make a note of it in a secure place. Consider saving it in a password manager or a dedicated note-taking app. This will save you a lot of hassle in the future! Regularly checking your account online or via the app can also help you stay familiar with your details and benefits.

10 Related FAQ Questions

Here are some quick answers to common questions about your Marriott Bonvoy member number:

How to easily find my Marriott Bonvoy member number online?

You can find your Marriott Bonvoy member number by logging into your account on marriott.com, clicking on your name, and then selecting "Profile." Your number will be displayed there.

How to retrieve my Marriott Bonvoy member number if I forgot it?

If you forgot your member number, use the "Look Up Member Number" tool at www.marriott.com/lookUpMemberNumber.mi and enter your associated email, first name, last name, and country. Marriott will email your number to you.

How to locate my Marriott Bonvoy member number on the mobile app?

Open the Marriott Bonvoy app, sign in, and tap the "Account" icon at the bottom. Your member number will be visible at the top of the screen under your name or within the "Profile" section.

How to get my Marriott Bonvoy member number if I don't have access to my registered email?

If you don't have access to your registered email, you'll need to contact Marriott Bonvoy Customer Service by phone. They will ask security questions to verify your identity and help you retrieve your number.

How to ensure my past stays are credited to my Marriott Bonvoy account?

After finding your member number, you can contact Marriott Bonvoy customer service or use the "Missing a Stay?" feature on marriott.com (usually under your account activity) to request credit for past stays where your number wasn't applied.

How to use my Marriott Bonvoy member number when booking a stay?

When booking directly on marriott.com or the Marriott Bonvoy app, ensure you are signed into your account. Your member number will automatically be linked to your reservation, allowing you to earn points and receive benefits.

How to activate my Marriott Bonvoy account online if I only signed up at a hotel?

Visit www.marriott.com/loyalty/createAccount/activateAccountChallenge.mi, enter the required details (like your member number if you have it, or your name and email), and follow the prompts to create your online password.

How to combine multiple Marriott Bonvoy accounts into one?

To combine multiple Marriott Bonvoy accounts, you must contact Marriott Bonvoy Customer Service. They will assist you in merging your accounts to consolidate your points and elite nights.

How to protect my Marriott Bonvoy member number and account?

Use a strong, unique password for your account, enable two-factor authentication if available, and avoid sharing your member number or login credentials with others. Consider using a reputable password manager.

How to find the correct customer service number for Marriott Bonvoy in India?

For Marriott Bonvoy customer service and reservations in India, you can call the toll-free number: 1800 258 2555. For a comprehensive list of international numbers, check the "Loyalty Customer Support" section on the Marriott website.

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