Do you find yourself dreading the grocery store trip after a long day? Fighting through crowded aisles, waiting in long checkout lines, and then hauling heavy bags into your home... It can be exhausting! What if I told you there's a way to skip all that and have your groceries magically appear at your doorstep? Yes, I'm talking about Kroger Delivery!
If you're ready to embrace the ultimate convenience of online grocery shopping, then you've come to the right place. This comprehensive guide will walk you through every single step of setting up and utilizing Kroger Delivery, ensuring a smooth and stress-free experience from start to finish. Let's get started, shall we?
The Ultimate Guide to Kroger Delivery: Freshness at Your Doorstep
Kroger offers a fantastic delivery service that brings your favorite groceries right to you. Whether it's directly through Kroger's own delivery fleet (the familiar blue trucks!) or via a third-party partner like Instacart, the goal is the same: to save you time and effort. Here's how to make the most of it:
 |
| How Do You Do Kroger Delivery |
Step 1: Are You Ready to Unlock Grocery Freedom? (Account Setup)
Before you can start filling your virtual cart with deliciousness, you'll need to set up your Kroger digital account. This is your gateway to all things online Kroger, including delivery services.
1.1 Download the Kroger App or Visit Kroger.com
Option A: The Kroger App: Head to your smartphone's app store (Google Play for Android or Apple App Store for iOS) and search for "Kroger." Download and install the app. This is often the most convenient way to shop on the go.
Option B: Kroger Website: Open your web browser and navigate to
www.kroger.com
1.2 Create Your Digital Account
Once you're on the app or website, look for the "Sign In" or "Create Account" option.
You'll typically need to provide your email address, first and last name, and create a password.
Important! If you have a Kroger Loyalty Card (like a Plus Card, Rewards Card, or SooperCard), make sure to link it during this step or add it to your account later. This ensures you get all the digital coupons, fuel points, and exclusive savings associated with your card. Don't miss out on those deals!
1.3 Enter Your Location (and Confirm Delivery Availability)
After creating or logging into your account, you'll be prompted to enter your ZIP code or full delivery address.
This is a crucial step! Kroger will use this information to determine if delivery is available in your area and which stores can fulfill your order.
You'll then typically be able to select "Delivery" as your preferred shopping method.
Step 2: Filling Your Virtual Cart: The Fun Part!
Now that your account is set up, it's time to shop! Kroger offers a vast selection of over 70,000 items online, constantly expanding its offerings.
Tip: Highlight what feels important.
2.1 Browse or Search for Items
Browse by Category: Explore different departments like "Produce," "Dairy," "Meat & Seafood," "Pantry," "Household Essentials," and more. This is great for discovering new products or fulfilling your weekly staples.
Search Function: Have something specific in mind? Use the search bar at the top of the page or app to quickly find what you're looking for. Type in "organic milk," "chicken breast," or "dishwasher detergent," and let Kroger do the work.
2.2 Add Items to Your Cart
As you find items you want, simply click or tap the "Add to Cart" button.
Pro Tip: Pay attention to the quantity! You can usually adjust the number of units before adding to your cart.
Look out for digital coupons! Many items will have a "Clip Coupon" option right there. Make sure to click these to apply discounts to your order.
2.3 Handling Weighted Items (Produce, Meat, Deli)
For items like fresh produce, meats, or deli items that are sold by weight, Kroger associates will hand-select them to match your order as closely as possible. They are trained to choose fresh, quality items, just as you would.
2.4 Understanding Substitutions
Sometimes, an item you've selected might be out of stock. Kroger offers a substitution preference option, which is highly recommended.
You can choose to allow substitutions for individual items or for your entire order. If you allow substitutions, your personal shopper will pick the next best alternative.
If you do not allow substitutions, that item will simply be removed from your order if unavailable.
You will be notified of any substitutions – typically via text message or within the app – giving you the chance to approve or reject them before delivery. This puts you in control!
Step 3: Checkout & Delivery Scheduling: The Home Stretch!
You've got your cart full of goodies, now it's time to finalize your order and pick your delivery slot.
3.1 Review Your Cart
Before checking out, carefully review your entire cart.
Double-check quantities, make sure you've clipped all applicable digital coupons, and verify that all your desired items are present.
This is your last chance to make any changes!
3.2 Select Your Delivery Method and Time Slot
Tip: Take your time with each sentence.
Kroger often offers a few delivery options:
Kroger Delivery (Blue Truck Service): Groceries are shopped and delivered by trained Kroger associates in refrigerated trucks, ensuring freshness. You'll typically choose a specific delivery window (e.g., 10 AM - 11 AM, 3 PM - 4 PM).
Third-Party Delivery (e.g., Instacart, Shipt): In some areas, Kroger partners with third-party services. These services often offer faster delivery times, sometimes as quickly as 2 hours, and may have different fee structures. Look for icons or notes indicating which service will fulfill your order.
Express Delivery: For those "need it now" moments, Express Delivery (often powered by Instacart) offers the fastest same-day delivery. An additional fee usually applies.
You'll see the delivery fees clearly displayed at this stage. These can vary based on the day, time slot, and whether you're using Kroger's own service or a third-party.
Boost by Kroger Plus Members: If you're a Boost member, you'll typically enjoy free delivery on orders over $35, making the membership a great value for frequent users.
3.3 Enter Payment Information
Kroger accepts major credit and debit cards.
SNAP EBT: Kroger.com and the Kroger mobile app now accept SNAP EBT payments for delivery orders.
Important Note on Authorization Holds: When you place your order, your bank or financial institution will place an authorization hold on your card for the estimated total. The final charge may differ slightly due to weighted items, substitutions, or coupons. The hold is usually released within 3-7 business days.
3.4 Confirm Your Order and Opt-in for Notifications
Once all details are correct, click "Submit Order."
Highly recommended: Opt-in for SMS text message updates! This will keep you informed about your order status, potential substitutions, and when your driver is on their way.
Step 4: Receiving Your Delivery: Sit Back and Relax!
The hard part (shopping!) is over. Now, just wait for your groceries to arrive.
4.1 Track Your Order
You can usually track the progress of your order through the Kroger app or website. You'll receive notifications when your shopper begins picking your items and when the delivery is en route.
4.2 Be Available for Delivery (if required)
Unattended Delivery: For most orders, the driver can simply leave your groceries at your doorstep, especially if you've selected a "leave at my door" option.
Attended Delivery (for age-restricted items): If your order includes alcoholic beverages or tobacco products, an adult of legal age (with valid government-issued photo identification) must be present to receive and sign for the delivery. If no one is present or access to your doorstep isn't available, the order may be returned, and a credit issued.
4.3 Check Your Order Upon Arrival
While the drivers are generally excellent, it's a good idea to quickly review your order upon arrival.
Your receipt will reflect any substitutions or unavailable items. If you don't want to accept a substituted item, you can often refuse it at the time of delivery or request a refund through the website or app.
Step 5: After Delivery: Enjoy & Reorder!
Congratulations! You've successfully completed your Kroger delivery.
Tip: Share one insight from this post with a friend.
5.1 Storing Your Groceries
Unpack your items and store them appropriately. Perishable items are typically kept in refrigerated conditions until shortly before delivery to maintain freshness.
5.2 Future Orders
Kroger saves your past orders, making reordering incredibly easy. You can often "reorder" a previous shopping trip and then make quick adjustments.
Take advantage of the "Shopping List" feature in the app or on the website to build ongoing lists of frequently purchased items.
10 Related FAQ Questions:
How to create a Kroger digital account?
To create a Kroger digital account, download the Kroger app or visit Kroger.com, then select "Sign In" or "Create Account" and follow the prompts to enter your email, name, and create a password. Remember to link your Kroger Loyalty Card!
How to check if Kroger delivery is available in my area?
After logging into your Kroger digital account, you will be prompted to enter your ZIP code or delivery address. The website or app will then confirm if delivery service is available at your location.
How to add items to my Kroger delivery cart?
You can add items to your Kroger delivery cart by Browse categories or using the search bar in the Kroger app or on Kroger.com. Simply click "Add to Cart" next to the desired product.
How to use digital coupons for Kroger delivery?
Digital coupons can be "clipped" directly on the product page or within the "Savings" section of the Kroger app or website. Once clipped, they will automatically apply to your eligible delivery order at checkout.
Tip: Skim only after you’ve read fully once.
How to choose a delivery time slot for Kroger?
During the checkout process, after reviewing your cart, you will be prompted to select a convenient delivery time slot from the available options (which may vary based on demand and delivery type).
How to pay for my Kroger delivery order?
Kroger delivery orders can be paid for using major credit or debit cards, and SNAP EBT payments are also accepted online through the Kroger website and app. Cash, checks, and gift cards are generally not accepted for online delivery orders.
How to handle substitutions for out-of-stock items in my Kroger delivery?
During the checkout process, you can select your substitution preferences (allow or disallow) for individual items or the entire order. You'll typically receive notifications to approve or reject substitutions before delivery.
How to track my Kroger delivery order?
You can track your Kroger delivery order directly through the Kroger app or on Kroger.com by navigating to your "Recent Orders" or "Order Status" section. You may also receive text message updates if you've opted in.
How to receive my Kroger delivery if I ordered alcohol?
If your Kroger delivery includes alcohol or other age-restricted items, an adult of legal age (21+ in the US) with a valid government-issued photo ID must be present at the time of delivery to receive and sign for the order.
How to reorder previous items or past grocery orders from Kroger?
Kroger saves your order history. You can easily reorder previous purchases by logging into your digital account and accessing your "Recent Orders." From there, you can re-add entire past orders or selected items to your current cart.
 |
