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Step 1 Go to your Amazon account and select the "Accounts Lists" option. 2. Once you're on the "Accounts Lists" page click on the "Your Orders" tab to take a look at your order history and check the status of any past or current orders. 3. If you need to cancel an order or report a problem with a past order use the "Contact us" link or "Feedback" option to reach out to an Amazon Customer Service Agent for assistance.